Dishonest

  • Selection: Fair
  • Expertise: Poor
  • Service: Poor
Pros:
None
Cons:
Customer Service
Issue Resolution
Sales Pressure

Posted by TJ M from Albuquerque, NM on September 16, 2017

Sales person was more concerned about his commission then selling me the right mattress and also manager was upset that I was promised at memory foam pillow for free with my $1864 dollar purchase. Sales person wasn't honest about the height of mattress and sent me a 9" Firm instead of a 13" plush memory foam and manager exchanged with a Hybrid and it's worse. Now I'm stuck with it!


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