Mattress Firm rip off

I originally bought a Memory Foam Plush and was delivered a firm. Went back to Mattress Firm to exchange and was told the memory foam wasn't for my conditions so I got a hybrid after laying on it for 30 mins in store. I found that the Sealy Knightwick Hybrid Plus is to hot and I wake with back pain and often wake at night with back pain and hip pain. I think that the memory foam plush would have been a better choice if they would have sent me that mattress the first time. This hybrid is not a good choice for someone with back pain and spine problems. Not a good mattress.

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Cons:
  • Back Support
  • Pressure Relief
  • Retailer Service
  • Temperature Control
User also said: Hot
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,864 (Queen) Size

Warranty Service

User rated this bed:
Poor Warranty Service

Softness Level

User rated this bed:
Slightly too hard