horrible mattress

Off gassed, smelled horrible for 3 weeks, could not use it, had to air out, then within 3 weeks hips and shoulders hurt and left impressions ..JCP , 5 months alter being notified sent someone to measure mattress! How it measures and how it sags when lying on it re like apples and oranges. Will never purchase from JCP or 5 star mattress again, mattress has to be rotated every 2-3 weeks and still hurts my hip, etc.. Springs can be felt around edges. This is terrible workmanship!

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Pros:
  • Overall Comfort
  • Edge Support
Cons:
  • Center Support
  • Customer Service
  • Overall Durability
  • Motion Isolation
  • Natural Materials
  • Product Quality
  • Responsiveness
  • Return Policy
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Claims
  • Warranty Terms
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft