Never go here

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Posted by Jerry S from Denver City, TX on April 22, 2013

DO NOT, and I can’t repeat this enough, DO NOT go to Ashley’s for anything at all. They are very friendly while you are thinking about buying their crapy furniture but when you wait 2 to 4 months for delivery, (and it does take that long at least) they will not return phone calls and will straight up lie to your face. It has been 4 months since I ordered my bed and I called today and was told it has just been ordered. I am looking at 6 to 8 months before I will receive my order. I called customer service and when I asked to speak with someone about having the order canceled, I was put on hold until the call cut off. This happened 3 times in one day, not a coincidence. The store in Hobbs New Mexico and the one in Lubbock Texas are the worst in the world. I have never hear anything good about them. You WILL regret it if you buy from there.

    Comments (1)

    We had a very bad experience with the Lubbock store as well. The service after the sale leaves much to be desired! We will always tell people to shop elsewhere!

    By: Anonymous on December 13, 2013

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