Great mattress. Customer service is "OUTSTANDING." Originally ordered their Flagship luxury firm and after a few weeks felt it was too firm for my liking, NO FAULT OF SAATVA. After one phone call and a minimal redelivery charge Saatva promptly sent me their Plush model. I am beyond delighted and will recommend Saatva to everyone. This company stands by their product and goes above and beyond to make the customer happy. With that being said, the mattress is comfy, beautiful, and extremely well made. Do yourself a favor and purchase a Saatva. You will not be disappointed!
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