We have purchased two mattresses from The Bedroom Sleep Shop and have received superior customer service. We shopped a chain mattress store and they didn't come close to offering the care and personal attention that we received at The Bedroom Sleep Shop. They also had a great selection in Their showroom and in stock. Hopefully we won't be purchasing a new mattress any time soon, but if we do, we will definitely go back! I will send anyone and everyone in the market for a mattress to The Bedroom Sleep Shop!