Horrible bed

The manufacturer of this bed is horrible & will make up & find any excuse not to uphold their warranty. My whole one side is blown out & sagging/dipping. Contacted symbol they found a reason not to replace this one even tho it's clearly a manufacturing problem. I've had this bed less then 3yrs.

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Cons:
  • Customer Service
  • Edge Support
  • Product Quality
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Very Poor "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$900

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft