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Recliners

  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Very quicto correct a problem to the customer satisfaction.
Customer Service
Responsiveness
Return Policy
Cons:
No cons

Posted by Janice from Pittsburgh, PA on March 20, 2019

I purchased 2 recliners
less than 1month ago. There was a problem with filling on footrest shifting. We noticed it happening to both chairs and they had us return both and we exchanged them for a different style. There was no hesitation on the stores part. I did not discuss a refund as I was very pleased that they honored a 30 day no question return. Mark is the asst. mgr. very nice to work with.

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