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Don't shop here!

  • Selection: Good
  • Expertise: Fair
  • Service: Very poor
Customer Service

Posted by Murray from Mission, BC on October 7, 2021

I wanted to shop local and support small local businesses but I regret it.

If I had bought my 3 appliances from a larger retailer when 2 of 3 were problematic they would have been replaced. But, with Matus the only option was repair of these brand new fridge and stove!

My next appliances will be bought from a store that provides real customer service.

    Comments (1)

    Good news - by the time this review was posted Matus reached out to me and has found a way to resolve our concerns! Very happy now and will make future purchases from them.

    Thanks Shelly

    By: Murray of Mission, BC on October 8, 2021

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