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Do your homework first.

  • Selection: Good
  • Expertise: Fair
Customer Service

Posted by Lavinia V from Coombs, BC on March 25, 2019

Had done a lot of investigation first. This chain has a very poor reputation for customer service and high-pressure sales tactics so I did not want to even go in there. However we found a very nice young salesman who was respectful, helpful and honest with us. Result was we purchased a new mattress. We felt that having done a load of information gathering first helped in the process and being realistic about the industry and the quality available in 2019 resulted in the way we were treated. We got a good deal.

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