Very saggy, for the $ I expected more. Company not helpful

I am expected so much more for $2000.00. I contacted the Co and they told me to go to the store. I did and their fix was for us to buy a new mattress for $1600.00. Will never own another Simmons product and will encourage others to stay away as well.

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Cons:
  • Customer Service
  • Overall Support
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$2,000

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
N/A
Not Rated