Great customer service

Needed a new mattress when wife was pregnant. We originally purchased the medium firmness, and while mostly happy thought we would prefer something a little firmer. We were just past the 100 night trial period when we decided to switch and they couldn't have been more helpful. They sent out a new mattress and just asked that we donate the old one (rather than ship back). Sleep great on the new bed, and more comfortable for night time feedings. Great quality materials and I recommend the Maloof (sp?) Five sided bed protector. Had it for six months and couldn't ask for anything more comfortable.

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Pros:
  • Customer Service
  • Product Quality
User also said: Quality materials, eco-friendly, comfort, no questions asked customer service.
Cons:
  • Price
User also said: Expensive compared to other online mattresses, but worth it
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Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Much better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Good Value
Price paid (approximate):
$1,400 (King) Size

Warranty Service

User rated this bed:
Excellent Warranty Service

Softness Level

User rated this bed:
Just right