Close button Close Menu

Horrible customer service —-AVOID

  • Selection: Very poor
  • Expertise: Very poor
Pros:
None
Cons:
Customer Service
Responsiveness

Posted by Baljite from Compton, CA on November 26, 2020

Sent this company multiple messages on Facebook (read receipts show they’ve read them), left comments on their posts on Instagram and Facebook, trying to figure out a mattress to buy (as the local store is closed due to covid) and no one responded. When I mentioned my efforts to receive customer service and the lack of response, they deleted my post and still didn’t get back to me. Horrible impression sent to a potential customer - I can’t imagine how they treat you once they’ve got your money (and after reading reviews on that, I’m not surprised to see they ignore you post-sale too). AVOID!!!


    Add Comment