I'm with J I from Simcoe. Painful, overpriced, and no help

I too went over my budget to buy what was supposed to be the answer to all my sleep needs. What felt ok in the site feels rock hard and uncomfortable in my home. I couldn't afford the restocking fee, was told I needed was to break the bed in, was told the PLB topper would help, eventually spent another almost $600 that I could barely afford after buying the bed for their 2" topper which was just throwing good money after bad. I contacted PLB customer service online and explained how uncomfortable the bed was, and asked about a discount on a topper to see if that might help. I was told plainly that no such help is available. So here I am with $5,000 worth of pain causing latex and no money left to buy anything else. Very disappointed, and more importantly I'm in constant pain and can't do anything about it but complain here.

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Cons:
  • Customer Service
  • Firm Support
  • Pressure Relief
  • Price
  • Return Policy
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

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Not Rated

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

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Not Rated

Warranty Service

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Not Rated

Softness Level

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N/A
Not Rated