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Poor Service

  • Selection: Fair
  • Expertise: Fair
  • Service: Very poor
Pros:
Customer Service

Posted by Shanna from Mesa, AZ on June 29, 2021

Terrible experience. Ordered full living room and dining room furniture (over $3K) on May 7th - they said they were backed up and delivery would be mid to late June. Not ideal, but I understood. Every time I have called for an update they push the delivery date back. Now they say they can "maybe" deliver by the end of July. My family has been without any furniture for a month already. I tried to call the store to request a cancelation so I can get a refund and buy furniture somewhere else, and nobody ever answers the phone. I can't believe how disappointing this experience has been. DO NOT spend your money here.


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