Had really hoped for better...

I bought this mattress after much research online, mostly going off of the mattress sherpa's reviews, but I had questions and concerns after my purchase. I emailed to customer service and never heard back on a regular basis. I'm disappointed.

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Cons:
  • Customer Service
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Good Value
Price paid (approximate):
$1,100 (King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too hard