Joe Alexander

Mattress Expert

About Joe Alexander

Mattress Forum Activity


1 Question



82 Votes

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Comments - Joe Alexander

Supports your body
Posted: August 31, 2016

Nest Bedding Love Bed Love Bed Luxury Firm

Dude, we totally missed your response for the bear somehow! Email me personally at joe [at] nest bedding [dot] com and let's get you your ... (Read full comment)

not Cool
Posted: August 31, 2016

Nest Bedding Honest Beds Honest Bed Latex

Give me a shout at joe [at] nest bedding [dot] com and we can get you swapped out for a model that works better for ... (Read full comment)

Not Enough Support
Posted: August 31, 2016

Nest Bedding Love Bed Love Bed Medium

Seems like your one star doesn't reflect that you loved working with us. The bed was defective, and we would have liked to replace it. (Read full comment)

not a very good mattress, side is slumping after 1 year
Posted: August 31, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

If there is a defect, you have a very good and long warranty, call us please. (Read full comment)

Sleeps great for me. My husband would prefer a bit softer.
Posted: August 31, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

We can add a topper that adds just a bit more softness. (Read full comment)

Slept well, for a few months
Posted: August 31, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Hi. Since our beds are made with the best materials available, the only way this would happen would be not using a protector or a ... (Read full comment)

I feel like the edges are still too soft. I think the ove...
Posted: August 31, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Can you please send me photos of the tags on your bed? To Joe [at] NestBedding [dot] com. I want to see if it is ... (Read full comment)

If you want numbness and hot sleeping conditions
Posted: August 31, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Looks like you simply got the wrong model for your sleep needs, reach out to us please. It's why we make more than one bed. (Read full comment)

If you want numbness and hot sleeping conditions
Posted: September 1, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Then we can add a topper David (Read full comment)

I feel like the edges are still too soft. I think the ove...
Posted: September 1, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Please do when you get a chance. And just to cover all the bases, can you send me a photo of what you have the ... (Read full comment)

If you want numbness and hot sleeping conditions
Posted: September 1, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Then it sounds like you have a defective bed David, which we would be happy to replace. And our new versions have a cooling fabric ... (Read full comment)

Not Enough Support
Posted: September 1, 2016

Nest Bedding Love Bed Love Bed Medium

That's our starting model, if it didn't work out, I'd gladly swap it out for another model, don't worry about price (Read full comment)

Sleeps great for me. My husband would prefer a bit softer.
Posted: September 1, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

You got it! Please email me at joe [at] nest bedding [dot] com (Read full comment)

Sleeping on a rock, not like a rock.
Posted: September 2, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

As stated above here I am :) I see you're in the LA area. I make a very nice topper that matches the Alexander just ... (Read full comment)

Sags a little
Posted: September 6, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Quick question: what is your mattress on? If it is bowed slats or an older style box spring, that could detract from the awesome support ... (Read full comment)

Wanted non-toxic but still got off gassing smell
Posted: September 6, 2016

Nest Bedding Q3 Blended Latex Medium

Thanks for sharing! Keep in mind that all the foams are CertiPUR-US certified, we use a non-chemical fire barrier and water-based glues, so that means ... (Read full comment)

Hot, but overall, a nice bed.
Posted: September 6, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Reach out to me, joe [at] nestbedding [dot] com, and I will send you a cooling protector. Everyone's body is different, so while most sleep ... (Read full comment)

Good but some detractors.
Posted: September 6, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Sometimes the base can lead to the bed not being as firm as advertised. If you would like, you could send me a photo of ... (Read full comment)

Hot and Soft
Posted: September 6, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Some people experience that, and what I would recommend is a temperature regulating mattress protector. In fact, I will send it to you, my treat. ... (Read full comment)

Well made but very uncomfortable mattress
Posted: September 6, 2016

Nest Bedding Love Bed Love Bed Medium

Well, that is sad! Sorry you feel that way, but I can assure you the materials far exceed most name brand beds. If you have ... (Read full comment)

Hard, can't sleep on your side, wake up with pain
Posted: September 6, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Not sure you meant to review the mattress as there is no pine in our mattresses. And as you know, we have a free exchange ... (Read full comment)

A bit soft for me.
Posted: September 6, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

The base can make a huge difference in the feel of the bed. Send me a photo of what you have the bed on and ... (Read full comment)

decent bed but pricey
Posted: September 6, 2016

Nest Bedding Love Bed Love Bed Medium

No, the price could not be lower. Its made with materials vastly superior in quality to Termpurpedic and it is much less in price. (Read full comment)

Trapped
Posted: September 6, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

William, can you tell me what you have the bed sitting on? (Read full comment)

Pretty goodarn but...
Posted: September 6, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

You have a defective bed, that is covered under warranty, simply reach out to us at customer service [at] nest bedding [dot] com and we ... (Read full comment)

Great support, questionable longevity
Posted: September 6, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

All foams will soften a bit over time, but keep in mind the base foam is 2lb base foam, which is much denser and more ... (Read full comment)

Wished it was firmer
Posted: September 7, 2016

Nest Bedding Love Bed Love Bed Medium

What do you have the mattress on? That can greatly influence the feel. (Read full comment)

Over all happy. For us it could be a little firmer
Posted: September 7, 2016

Nest Bedding Love Bed Love Bed Medium

What do you have the mattress on? That can make a difference. (Read full comment)

Update: I felt hip and necknpain
Posted: September 7, 2016

Nest Bedding Alexander Signature Select Alexander Signature Soft

We can add the optional Alexander Signature Topper give us an email at sales [at] nest bedding [dot] com (Read full comment)

Latex beds are NOT for everyone
Posted: September 7, 2016

Nest Bedding Love Bed Love Bed Medium

Thanks for the review. The Love Bed is no longer made with latex. (Read full comment)

Sags a little
Posted: September 7, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Are they bowed slats? (Read full comment)

Sags a little
Posted: September 7, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

That's why. That type of base bends and gives which is why the bed is doing that. Put it on the floor and you'll see ... (Read full comment)

decent bed but pricey
Posted: September 7, 2016

Nest Bedding Love Bed Love Bed Medium

I get a kick out of comments like this. You have no earthly idea what these materials cost and you are calling bull? Cute. Yes, ... (Read full comment)

A bit soft for me.
Posted: September 8, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

sorry, I missed this notification. joe [at] nest bedding [dot] com (Read full comment)

Sags a little
Posted: September 8, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Did you guys get a chance to try it on the floor? Those bendable bowed slats are giving up to 2-3" and that will greatly ... (Read full comment)

Sags a little
Posted: September 8, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Our return page has this information about correct bases: "The mattress must be used on a non-flexible base, slats or box spring that does not ... (Read full comment)

Great support, questionable longevity
Posted: September 8, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

What do you have the mattress on? Can you send a photo? That can be a contributing factor. If it is a defect, we would ... (Read full comment)

I feel like the edges are still too soft. I think the ove...
Posted: September 9, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

joe [at] nestbedding [dot] com (Read full comment)

I feel like the edges are still too soft. I think the ove...
Posted: September 9, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Hi Karly, As I kind of already suspected, the base is an older style box spring. See the one photo you send that shows the ... (Read full comment)

I feel like the edges are still too soft. I think the ove...
Posted: September 9, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Karly, it stands to reason that if you put your mattress on a base that is flexible, the mattress will flex. All major companies now ... (Read full comment)

I feel like the edges are still too soft. I think the ove...
Posted: September 9, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

You would simply replace the existing box spring with the new foundation. I am actually flying right now, but can have my staff reach out. (Read full comment)

Awesome service, but just decent quality mattress.
Posted: September 13, 2016

Nest Bedding

What kind of sinkage issues are you having? What kind of base are you using? (Read full comment)

Good selection and decent prices
Posted: September 13, 2016

Nest Bedding

Dude! Email me directly sorry we somehow missed this joe [at] nest bedding [dot] com (Read full comment)

Update: I felt hip and necknpain
Posted: September 21, 2016

Nest Bedding Alexander Signature Select Alexander Signature Soft

Awesome! Any chance changing it to 5 stars? :) (Read full comment)

Good for a couple of months ... But then????
Posted: October 7, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Hi Chuck, as you can see our beds have really high ratings, and what you are describing is highly unusual. Can you do me a ... (Read full comment)

Had really hoped for better...
Posted: October 7, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

We strive to answer every concern and email in a very timely fashion, like this review. If that wasn't the case with you, I am ... (Read full comment)

Hot Nights!
Posted: October 7, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

If the bed is on a platform with no slats then that's why the bed is sleeping hot. Beds need to breathe (Read full comment)

Not holding up all that well
Posted: October 7, 2016

Nest Bedding Alexander Signature Select Alexander Signature Soft

Hi Laura, We use 2.0 lb base foam. For reference, $3-5k Tempurpedics use 1.5 lb base foams. Our 4 lb foams in the top layers ... (Read full comment)

Good mattress but misleading satisfaction guarantee
Posted: October 12, 2016

Nest Bedding Love Bed Love Bed Medium

We treat all customers with respect and would never be so rude as you describe. I am sorry you had a different experience. I would ... (Read full comment)

Too firm but nice quality
Posted: October 12, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Since we gave you a new bed and you love it, can we get some more stars than 2? (Read full comment)

Great mattress BUT...
Posted: October 12, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

All you had to do was reach out via email :) Of course we can help. Send me an email joe@nestbedding.com (Read full comment)

Better than tradional but need weight suggestions
Posted: October 12, 2016

Nest Bedding Love Bed Love Bed Medium

9 times out of 10 these types of complaints end up being a flexible box spring. Care to send me a photo of your base ... (Read full comment)

It does the job, but nothing to brag about
Posted: October 12, 2016

Nest Bedding Love Bed Love Bed Medium

What base do you have the bed on? (Read full comment)

Bed causes pain
Posted: October 12, 2016

Nest Bedding Love Bed Love Bed Medium

Instead of writing a bad review, just write to me and let's get you a firmer bed. Makes sense, right? Just because you chose the ... (Read full comment)

Terrible back pain from this mattress.
Posted: October 12, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Sounds like you chose the wrong feel, which is why we are not like these other "One mattress fits all" companies. Email me at Joe ... (Read full comment)

Great mattress BUT...
Posted: October 12, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

Whew! I was about to look up Ammeviate, cool word! :) Simple fix: email me at joe [at] nest bedding [dot] com. I will send ... (Read full comment)

Too firm but nice quality
Posted: October 12, 2016

Nest Bedding Alexander Hybrid Alexander Signature Hybrid

You could delete your review and start over I think? As long as you are happy, we are happy. (Read full comment)

Lumpy bed
Posted: October 15, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

If this is true, then why wouldn't you simply reach out and take advantage of the 20 year warranty? (Read full comment)

Hot and stinky
Posted: October 15, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

All our foams are certipur certified non-toxic, and we do not use a chemical based fire barrier. Our bed is beefier, and more durable than ... (Read full comment)

It definitely makes a nest...
Posted: October 15, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

If there is an issue with the bed, you have a 20 year warranty. (Read full comment)

Over-hyped Marketing
Posted: October 15, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Nest Bedding's policies are simple and easy to navigate: If you have a defect, please reach out to our company via email and we will ... (Read full comment)

Sleeps hot, poor edge support
Posted: October 15, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

No, I have already left that location. If there is a defect with the mattress we will gladly accept photos of the bed and base ... (Read full comment)

not a very good mattress, side is slumping after 1 year
Posted: October 15, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Hi Rich, I fired the guy in the SF store for similar complaints, I am sorry. You can email me directly at joe [at] nestbedding ... (Read full comment)

Good bed if you weigh 95 lbs
Posted: November 28, 2016

Nest Bedding Alexander Signature Select Alexander Signature Medium

Our beds are made with literally the best materials available on the market. If this happened, you either have a defect or are using it ... (Read full comment)