My shoulder is messed up now

Sleeping on my side on this mattress is very uncomfortable and made my shoulder sore. Now I have chronic problems with my rotator cuff.

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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,000 (King) Size

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too hard