Medium is way too soft

It's early days still with this mattress. I haven't even been sleeping on it for a full week yet. But so far, I can tell you that the Medium is just way too soft & squishy for me. I'm a male, 5'10", about 245lbs. I sink in way too much. Though I dread the idea of getting another one of these in here (this one was HEAVY and unwieldy), I suspect I'll have to change it out for the Luxury Firm version. Do I have to wait 30 days first?

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Pros:
  • Product Quality
  • Smell
User also said: Quality of construction, very little offgassing
Cons:
  • Soft Comfort
User also said: Too damn soft
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Ratings from this Sleeper

Back Support

User rated this bed:
Good Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Good Value
Price paid (approximate):
$1,100 (Queen) Size

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft
Comments ( 2 )

Official Response
Which is why we put a zipper at the top so we can quickly customize the feel to make you happy. Call the store or customer service and tell them Joe said to send you a firm insert of foam and let’s get you comfortable

Will do! Thank you for that AMAZINGLY fast response!

Comments ( 2 )

Official Response
Which is why we put a zipper at the top so we can quickly customize the feel to make you happy. Call the store or customer service and tell them Joe said to send you a firm insert of foam and let’s get you comfortable

Will do! Thank you for that AMAZINGLY fast response!