Over-hyped Marketing

When asking about returning the product, customer service wants me to send it to a donation center. I do not have a center here that will take beds. Unfortunately, I was not able to return and get my refund. For the price paid, I thought I will get something better than my previous mattress. This mattress created a depression where i sleep in and made it difficult to move or turn in bed. Now that I cant return my product, I just gave $1200 away to Nest. please do not over hyped your marketing claim when it is not true. Ian

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Cons:
  • Return Policy
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Ratings from this Sleeper

Back Support

User rated this bed:
Good Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Same Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,200 (King) Size

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right