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Management goes above and beyond

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Customer Service
Customer Service
Delivery Service

Posted by Tami H from Crittenden, KY on January 11, 2019

Where do I begin? Easy online ordering, great promotions, professional and helpful corporate customer service, punctual delivery, professional and friendly furniture and equipment setup staff, and then there's the over-the-top in-store customer service and friendly staff. I cannot speak highly enough. I was dreading having to go in to try out the different mattresses. Chris was so right. Getting the RIGHT mattress would be worth the trip. From the moment my fiance and I walked in the door, we were made to feel welcome and valued. No fast talking or high pressure sales approaches. Just informative and helpful service with an enjoyable friendly experience. Once we made our decision, Chris and his staff took it from there and were sure to assure us that they would make sure we got everything we wanted, in the time we were promised. Chris is an exceptional store manager and a rare find. Aaron's, hold on tight and take care of him. They are a rare breed and can be overworked. Consumers, if you're in a position to have to lease to own or lease for a certain term, this location of Aaron's should be your chosen one. If you shop online, your purchased items MUST come in NEW condition so will take a little more time. If you want faster delivery, see what Chris can get you from local locations. Just inside tip. I prefer new and am happy to wait a few days or even week. Happy shopping.

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