Vivian Columbus, Ohio , Horrible Mattress.

We purchased a Beautyrest Recharge Mattress less than a year ago. The mattress is horrible and has caused many issues including pain. Initially we noticed how uncomfortable the mattress was. Secondly, noticed collapsing on each side where indentions began to appear. We immediately contacted the merchant and have been redirected. We did not want to believe the new mattress we purchased was causing pain as well as many many sleepless nights. Finally, I convinced my spouse to spend some time at a hotel and oh what a relief. We could tell the difference in our bodies the first night. We are in the process of contacting Simmons for a resolution regarding the bad investment of the overpriced, apparently defective mattress. We have never written a review but felt obligated to write so others won't fall into the trap. It is hard to believe that the manufacturer didn't know of the defects and poor quality during production. Sad...

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Cons:
  • Overall Comfort
  • Customer Service
  • Price
  • Overall Support
  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Don't know or not sure

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$0

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated