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Stick with the big stores

  • Selection: Fair
  • Expertise: Fair
  • Service: Excellent
Pros:
They replaced the mattresses with no problems. Quick response to our calls.
Customer Service
Cons:
Not happy with the quality of the mattresses they sell
Product Quality

Posted by Cathy B from Walton, NY on November 19, 2012

We had had multiple mattresses from this store and have had problems with all of them. The first time, we returned the mattress and upgraded to better one but still had the problem the mattress sagged within months. Then we again replaced the entire set and rebought 2 twin XLs instead of the 1 king and still had the problem. My husband, whose mattress is the one that sags is not overweight.

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