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A friend recommended I shop Denver Mattress to replace my...

  • Selection: Excellent
  • Expertise: Excellent
Customer Service

Posted by patty from Aurora, CO on January 5, 2022

A friend recommended I shop Denver Mattress to replace my Westin mattress that was causing me to experience backaches. I planned to just "browse" to see what was available. Then I met Barry. Wow. He told me I was going to go through mattress 101. He gave me an incredible education. I tried several mattresses and pillows. I learned how mattresses are made, how they provide support, how to select one that would work for me, etc. I even learned about the history of your company and your philosophy toward customer service. I wound up selecting a mattress, four pillows, the mattress pad, pillow covers, and a set of sheets. The mattress is due to be delivered January 16. Everything else came home with me. I used the new pillows last night. My back and shoulders already feel the difference. I planned to visit several mattress stores. Starting with Denver Mattress saved me a lot of time. Barry provided excellent customer service. He was efficient, informative, friendly, patient, not pushy, a great listener, and attentive to my needs. I would recommend Denver Mattress and Barry to friends looking for a great mattress shopping experience. Thank you.

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