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Great online purchase!

  • Selection: Excellent
  • Expertise: Fair
  • Service: Excellent
Online had good customer service, great price match, on-time delivery.
Customer Service
Delivery Service
Delivery Speed
MA sales tax.

Posted by D. B from Brockton, MA on May 27, 2011

I was shopping for two twin Tempur-Pedic OriginalBed mattress sets. The different stores I looked at all had the same price, but Sleepys offered two free Temper-pedic Symphony pillows with any mattress purchase. I got four free with my purchase! I also found the set priced $50 lower online at a different store a few days later. I called customer service and because my mattresses hadn't been delivered yet they gave me a $100 credit card refund and sent an e-mail confirmation within an hour! There was also free delivery because my purchase was over $599. Delivery was made by an independent contractor and was fine. Only small drawback was that I had to pay sales tax to MA, but that's not Sleepys fault.

Comments (1)

Well 1st off, you wouldn't have received the credit if you had already received delivery, they only offered it to you so that you wouldn't cancel and buy it from the other place. With that being said, if you have any problems with your tempurpedic, your warranty is now void for buying it under their set price.

By: Anonymous on March 19, 2012

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