Posted by Shirley
from Galena, IL
on August 12, 2014
My husband and I purchased 2 different twin Air-Pedic mattresses to put in a king frame. We are very pleased with our purchase. We have had Sleep Number and Tempur-Pedic mattresses in the past, and the Air-Pedic surpasses both of these. It is the best of both concepts. The quality …
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Posted by Michael M
from San Francisco, CA
on February 5, 2010
Overall, we have been very pleased with this mattress from the very beginning, although it began to show some wear after about 6-7 years. When we first got the mattress, it was absolutely dreamlike to sleep on -- the pillowtop was perfectly plush, but with a firm underlying support. We …
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Posted by Gerard S
from Portland, OR
on December 9, 2009
The best mattress I have ever owned and when it's time, I will buy another one. Even after 5 years, my wife and I are still in love with the bed. It feels and looks like new and we often talk about what a great purchase it was, especially when …
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Posted by Kathryn
from Rainier, OR
on February 25, 2015
We bought a Brand Name $800 mattress five years ago and it seemed like a good one at first. Within six months I was not happy. I called them about getting a different mattress and suddenly their wonderful warranty was not so wonderful. Basically, I was stuck. For the past …
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Posted by Diane C
from Folsom, CA
on December 6, 2010
My husband and I laugh because we LOVE our bed. We actually have conversations (often) about how comfortable it is. We stay in very nice hotels with lovely beds and bedding but NOTHING is as comfortable as our Martinique from REM Sleep. We have had our bed over a year …
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Posted by Cyndy B
from Washington, PA
on September 16, 2011
My husband and I purchased REM at a home show in Pittsburgh. We purchased the bed because we were both tired of not getting a good nights sleep and waking up with back pain. Best decision we've made on a bed purchase in 20 yrs. We would sleep on nothing …
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Posted by Julie G
from Pacifica, CA
on January 23, 2010
I was looking for an affordable plush top and I found it. I've had the bed for over a year and it's not sagging or drooping anywhere (despite the fact that I never rotate or turn it over).
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Posted by Megan
from Chicago, IL
on January 15, 2015
I absolutely love this mattress. It is incredibly comfortable and supportive. I was nervous to buy a mattress online instead of through a retailer, but I'm glad I did! However, when I placed the order, I was told that the mattress would be delivered in 5-12 days. A large span, …
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Posted by Carmen L
from Old Hickory, TN
on June 19, 2011
A mattress is no small purchase so taking the dive can be nerve racking. I finally after a few months researching latex went for it. THIS is the absolute best bed ever!! As the other reviewer stated, its hard to get out of in the morning! I'm always late for …
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Posted by Ronda B
from Holland, MI
on August 19, 2012
We purchased this mattress 17 years ago, and its still going strong. Definitly increased the quality of our sleep. There are no body impressions, lumping, or seams coming apart. We had purchased 3 other mattress before this one, each one only lasting a maximum of 3 years. This is definitly …
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Posted by Jennifer H
from Suamico, WI
on April 8, 2013
This bed is on the softer side but perfect for me and my husband. I have heard it compared to the softness of a waterbed which I feel is untrue. We had a waterbed years ago and that was soft. We are a tad over 40 and were told as …
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Posted by Randall
from Bothell, WA
on August 6, 2015
Firm and supportive yet the plush top is a soft layer and the edge support is an added bonus, it does not crush or sag. I get a great nights sleep with this bed.
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Posted by Cathy
from Vacaville, CA
on January 23, 2015
Well, it has been almost one year since I purchased my REM bed at the Sacramento Home Show at Cal Expo. My husband had severe pneumonia and had just come home from the hospital. He could not breathe very well when he laid flat on our bed. Nick and Eric …
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Posted by Broc
from Council Bluffs, IA
on August 30, 2014
I have had six spinal surgeries. In addition, I have been recently diagnosed with an arachnoid cyst spanning four thoracic vertebrae and which inflicts constant pain. I have used Tempurpedic, Sleep Number and other "pedic" mattresses. When the Octaspring 8500 arrived, I had my first pain-free sleep in more than …
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Posted by Tracey S
from Carrollton, TX
on August 20, 2014
Thank you Saatva for offering a high quality mattress with an unbeatable price. We had our popular brand adjustable airbed mattress for six years before deciding it just wasn't worth the thousands of dollars we had paid for it. In retrospect, we probably should have sent it back during the …
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Posted by Mike B
from Jacksonville, FL
on January 24, 2015
We are very satisfied with our bed. We have had it for over a year and we miss our bed when we are away. I wish we had found this web site prior to our purchase so we could have selected a mattress a bit less firm with a cooler …
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Posted by Bill Z
from San Diego, CA
on August 21, 2014
I have gone through five beds in two years. The IKEA Halen is a God send for people who like a firm mattress but also need good circulation below the waist. LOL get your mind out of the gutter. What I meant is most firm mattresses will actually numb my …
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Posted by Joyce
from Shawnee Mission, KS
on January 26, 2015
Love this mattress! The only thing I would have different is a more noticeable difference between the softness & the firmness & I would appreciate being able to have numbers or letters to know exactly where to adjust it to. I am not hot on this mattress, (which I expected …
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Posted by TB
from Georgetown, KY
on August 24, 2014
We were fortunate enough to get the last of the double pillow tops before Kinsdown stopped making them. Although we have to flip and turn our mattress, it is absolutely worth it. Our mattress is just as soft and retained its shape just as it was on day one. We …
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Posted by Brittany P
from Tehachapi, CA
on July 15, 2015
best purchase I've ever made!
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Posted by Ravi K
from Newark, CA
on July 15, 2015
Bought this mattress through Costco online. It is as expected. i wanted a firmer mattress. It's been 5 months since we purchased this mattress and no big complaints...!
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Posted by Tracey
from Camp, AR
on January 29, 2015
I was very disappointed for the money. Sleep Mart that was in West Plains sold it to me. It's so soft, just not for me. I need extra firm. It might be ok for someone who likes soft.
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Posted by Georgette
from Livermore, CA
on August 7, 2015
We bought an awesome Beautyrest from Sit and Sleep last year. It's called the Gwynn Pillow Top and it suits both me and my husband. It's firm enough for his needs, but the pillow top makes it soft enough to be comfortable for me. After 16 months, it shows no …
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Posted by David B
from Livonia, MI
on July 29, 2014
I love this mattress, I usually prefer a little more of a soft mattress but I had to meet my boyfriend in the middle. Overall very satisfied!
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Posted by Patricia M
from Utica, MI
on August 1, 2014
Love it!!!!!! Sleep great
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Posted by Gary E
from Canton, MI
on August 1, 2014
We purchased this mattress about a year ago. We love the support and comfort it gives us which allows us a good night sleep.
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Posted by Carlon S
from Warren, MI
on August 1, 2014
Very good bed for the price
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Posted by Shawna T
from Warren, MI
on August 1, 2014
I really like the overall comfort of this mattress. While I do believe that it was a bit overpriced at the time. The warrenty and the waterproof cover made it worth the investment. I look forward to many more good nights.
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Posted by Juliette H
from Detroit, MI
on August 2, 2014
its ok bed but i think i paid little toomuch
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Posted by Monica C
from Dearborn, MI
on August 5, 2014
Each and every day we are both happy to get in bed, always exhale a pleasurable sigh at first entry, and constantly sing the praises of the bed. We love it!!!
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Posted by Jason D
from Hamtramck, MI
on August 5, 2014
Will serve as sufficient bedding for many years with ample comfort & durability.
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Posted by Shirlan H
from Romulus, MI
on August 5, 2014
Initial comfort and support was good, but after 1 year there is a noticeable difference in support. Often wake up with stiffness in lower back and shoulders.
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Posted by Marilyn I
from Southfield, MI
on August 5, 2014
I feel that the mattress is comfortable and hope that it will still be comfortable a few years from now.
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Posted by Theresa B
from Riverview, MI
on August 5, 2014
Wow, what can I say, I ordered a headboard that I was told was adjustable full/queen, and a queen size mattress. When I found that the headboard wasn't adjustable, I swapped the queen for a full so it would fit the headboard (which was on backorder). When I finally received …
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Posted by Rhonda Y
from Saint Clair Shores, MI
on August 5, 2014
We get a great night's sleep! Wonderful
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Posted by Shawn H
from Detroit, MI
on August 5, 2014
Posted by Nandita R
from Grosse Pointe, MI
on August 5, 2014
The wheels on the center of the bed frame are broken and therefore the bed slides all over the place by morning.
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Posted by Dawn W
from Flat Rock, MI
on August 5, 2014
After waking up sore for several weeks we decided it was time for a new bed. We were not sure what we were looking for but certainly were not looking for this type of mattress... Until we laid on it in the store... We were sold! Several years later we …
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Posted by Patricia C
from Harper Woods, MI
on August 5, 2014
Wow never knew sleep could feel so good. I work ling hard hours.and love coming home to crash.
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Posted by Judith H
from Mount Clemens, MI
on August 5, 2014
I have the I-comfort bed and love it! It is the most comfortable bed I have ever slept in. Its hard to go away and sleep on something else
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Posted by Richard J
from Warren, MI
on August 1, 2014
First month was fine. Then seemed way too hard. Just bought a new mattress topper hoping to soften it up. Will never buy another one!
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Posted by Brian H
from New Baltimore, MI
on August 5, 2014
So far, everything about this mattress is as good or better than we hope. Best mattress I have ever bought. Veryou happy.
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Posted by Barbara B
from Riverview, MI
on August 6, 2014
I have to say, I wake up pain-free from this matress (unlike my last pillowtop mattress). I have some sleep difficulties however and I do feel this mattress does not block out partner's movements as well as my other mattress (which is why I rated it a 4). But the …
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Posted by Felisha B
from Detroit, MI
on August 6, 2014
I bought twin beds for my twin boys age 10. I find that sleep more sound than ever before. What a great buy. I hope to have until they leave for College!
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Posted by Bradley H
from Center Line, MI
on August 6, 2014
First new mattress ever purchased. Would have chose something a little bit softer. I am not sure if paying more would have improved since this was my first new mattress ever purchased. I have had chronic neck and back pain and hoped the new mattress would help, but seems to …
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Posted by Muhammad A
from Utica, MI
on August 6, 2014
I used to have problem like muscle ache and body ache in the morning then I bought this mattress from Gardner white believe me I get really good deep sleep and when I awake I feel very fresh.
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Posted by Samuel B
from Farmington, MI
on August 6, 2014
The mattress seems to retain its firmness and shape, especially when it is rotated a quarter turn semi annually.
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Posted by Annice U
from Detroit, MI
on August 6, 2014
Posted by Samantha M
from Canton, MI
on August 7, 2014
I'm pregnant with my 3rd child and this bed gives me just the right amount of support at night to keep those aching joints from becoming what they were with my first two children on our old mattress. I used to wake up very stiff, and in a lot of …
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Posted by Gerald G
from Waterford, MI
on August 7, 2014
Need to sleep elevated because of vertigo - very happy with my choice.
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Posted by Elaine W
from Hamtramck, MI
on August 7, 2014
I love my bed it is so relaxing look forward to going to bed
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Posted by Charles L
on January 5, 2017
Bed was delivered plush side up felt a little on stiff side at first after a week I realize I am resting better wake up feeling rested and refreshed adjusting bed position in the head up to read and watch tv for hours and stay comfortable flatten it back out …
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Posted by Dale O
from Saint Clair Shores, MI
on August 9, 2014
The purchase was handled professionally from start to finish. The finance terms could not be beat. And, the free TV was the frosting on the cake. We are very satisfied and we will definitely consider Gardner White and seek out sales associate Lenny B. for future purchases.
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Posted by Leslie S
from Plano, TX
on August 11, 2014
I have back issues and they have disappeared since buying this mattress. I had spent thousands of dollars on mattresses to ease the pain and I can finally say I am free of back pain. I love the luxury feel of the mattress. I feel like I am in a …
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Posted by Troy &
from Atlanta, GA
on September 14, 2014
Posted by Brandi
from Douglasville, GA
on December 17, 2014
The comfort level was somewhat deceiving. It seemed pretty comfortable when I laid on the bed in the store room. However, after sleeping a few nights on the quiet rain mattress I quickly realized it was way to firm for my comfort needs. I just expected a softer more comfortable …
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Posted by Michael M
from Warren, MI
on August 6, 2014
If purchasing for 2 people to use, make sure the firmness sill be agreeable to both.
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Posted by Efstathios K
from Troy, MI
on August 7, 2014
It was better than expected.
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Posted by Brittany
from Worcester, MA
on August 11, 2014
I received this bed as a gift. I absolutely love it. I have had back problems for the past 2 years since my car accident and every bed I've had, was not supportive leading me to either have more back pain or a horrible nights sleep. I've only had the …
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Posted by Steven R
from Sterling Heights, MI
on August 11, 2014
Not the cheapest, but definitely worth it considering you use it for hours every day. Don't cheap out on a mattress!
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Posted by Joey
from Greensboro, NC
on August 11, 2014
I haven't slept this well in years. I had two mattresses from Kingsdown and they don't compare the Dormeo. I was choseing between this mattress and one from Tempurpedic. I chose the Dormeo and I'm glad I did. I would recommend this to anyone. Best Regards
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Posted by Brenda M
from Pontiac, MI
on August 23, 2014
This mattress is good for a guest bedroom, not for everyday use. I had to personally sleep on it for about a month and had many restless nights. It's really bad on the back and it does not have enough support.
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Posted by Sandy
from Jacksonville, FL
on April 9, 2015
I bought this mattress because of all the good reviews online. It was too soft for us. I contacted customer service and they told me how to adjust the softness,but it is still too soft.I was not able to return it because it was not defective.I just bought the wrong …
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Posted by Don
from West Palm Beach, FL
on February 2, 2015
When we contacted Saatva for information, we spoke to Ed Brians, Ed was so helpful with his recommendations of following items... Queen size Saatva Luxury Firm Flagship Mattress, Queen size Foundation, Queen size Frame, Delivery and Set Up. We were most impressed by the lengthily time he took to ask …
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Posted by Aaron
from Syracuse, UT
on February 4, 2015
I was originally skeptical about making a mattress purchase online, however, after my experiences with Saatva…I am very happy that I took the chance. I purchased my Saatva mattress in November 2014 and felt it necessary to wait until now before posting a review. I chose to write this simply …
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Posted by Carol
from Fergus, ON
on February 5, 2015
When recovering after a broken leg, I could no longer sleep on my previous mattress - my hips knotted up and were very painful. Since this mattress arrived, I have never had this problem. Even before the leg accident, I was always stiff after getting up each morning. Now, I …
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Posted by Peter
from River Forest, IL
on February 6, 2015
It's been about two weeks since our mattress was delivered, and I gotta tell ya, I feel really, really good about the purchase. Here's why... 1. It was wonderful not having to go into a cookie-cutter mattress store and ... (you know the rest). 2. Ordered the mattress, two days …
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Posted by Donna L
from Mooresville, NC
on September 12, 2014
The mattress is much softer and gushy. It also is too hot. Tried using a mattress cover but even after removing it the mattress gets too hot.
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Posted by Cassandra J
from Ypsilanti, MI
on September 16, 2014
Initially I thought that it was not a good fit however my body had to get adjusted to sleeping on a good mattress. After a week things were great and awesome for the price.
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Posted by William S
from Canton, MI
on September 19, 2014
I'm a tall guy that weighs in the upper 200's. The bed does well for me in that respect. What I seem to notice is the two twin box springs under the mattress. (In the center, it's rigid). I would consider a foundation that is uniform across the entire width.
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Posted by Linda
from Wimberley, TX
on February 6, 2015
This mattress is beautiful and everything I hoped it would be. Before this mattress my husband and I might get 3 or 4 hours sleep, tossing and turning and get out of bed about 5 am. The first night sleeping on our new Saatva we went to bed at 9 …
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Posted by Sue
from Fayetteville, GA
on September 10, 2014
I no longer have pain in my shoulder, neck, and hips. The mattress is what I hoped for and I am glad that we bought it because I feel normal when I wake up instead of literally having to move my head with my hands because of a sore neck.
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Posted by Derrick
from New Orleans, LA
on September 21, 2014
Order this bed a month ago from one of there distributor in New Oleans, La. Area ( Necessity Furniture ). Owner had bed in store Visco heir ET and store had a chance to lay on it, and brought wife back so that she had a change to try it …
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Posted by Robin W
from Carleton, MI
on September 18, 2014
My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.
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Posted by Ken R
from Wyandotte, MI
on September 18, 2014
This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, …
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Posted by Catmom
from Ramsey, NJ
on September 18, 2014
I had to replace a 17 year old Kingsdown bed that I had to put a memory foam topper on to make it sleep-able, but even that was failing. It never made its 20 year warranty and new ones are $3000+. I found Saatva through online research and ordered a …
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Posted by Ilsa B
from Southfield, MI
on September 18, 2014
The mattress is very supportive overall, but it seems over time the middle kind of sinks in.
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Posted by Marc F
from West Palm Beach, FL
on September 13, 2014
I am a stomach sleeper and thought this would be a good choice. It's just to firm for me. Going to return today for the asana 6.2 plush. Hope to have better results.
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Posted by Deborah C
from Detroit, MI
on September 17, 2014
I had a mattress that, after 12 years' use, needed to be replaced. I decided to first try the foam mattresses and mattress toppers, but the chemical odor they emitted was intolerable and they were too hot. So, I went to Gardner White and decided to just try out mattresses …
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Posted by Diane S
from Farmington, MI
on September 19, 2014
This bed is as good as it was the first night. Ive had it over a year and a 1/2.
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Posted by Kimberly H
from Dearborn Heights, MI
on September 17, 2014
My mattress has rows of reinforced coils to support the heaviest part of the body (the center). This is a good idea because this is where a mattress tends to sag first. However, this centrally-supported area of coils sits higher than the rest of the mattress, and I find this …
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Posted by John P
from Birmingham, MI
on September 16, 2014
The mattress is breaking down a bit with ruts developing near the edges. Not holdings its original shape well
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Posted by Bill
on September 16, 2014
I was on a temper classic for 8 years- tiried of sweating- so seen dormeo's infomercial and took a chance. Love the bed- no sweating - comfortable for my partner and myself.
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Posted by Stephen C
from Walled Lake, MI
on September 16, 2014
Bed seems to be very comfortable and I sleep pretty well in it. However, I often wake with a sore lower back. Very good for shoulders, but could use a little more lower back support
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Posted by M
from Forked River, NJ
on September 6, 2014
After researching the brand, I found that Serta makes the bed. That made me feel comfortable enough to try the mattress. Then I researched which collection is their best of quality. The True Luxury Collection is compared to the isoseries from Serta. My wife and I tried the mattress in …
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Posted by Raul
from Brooklyn, NY
on September 10, 2014
We have spent a long time researching the market of mattresses before deciding getting our bedinabox, and we are really happy! We made the right decision.
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Posted by Amber D
on September 10, 2014
My husband and I had an old boxspring mattress that we had been sleeping on for years, wen we decided it was time to upgrade. I have horrible allergies, so I want something that would have some allergy resistance, as well as be firm. I am not a cushy bed …
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Posted by Elsy D
from Detroit, MI
on September 21, 2014
Used this mattress little over a year. I notice a difference between the side I always sleep on, versus the side I don't, and now have been trying to switch sides because the less used side is more comfortable now.
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Posted by Nick L
from Warren, MI
on September 22, 2014
If I had it my way I would have returned it in under a week for something even softer. But my wife would not exchange it so I have now say in the matter. However this is a survey and I think I could have gone with an even softer …
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Posted by James J
from Byron, MI
on September 22, 2014
My wife has back problems, and we've gone through five mattresses in the last twenty years trying to find one that is comfortable and stays comfortable (pillow top mattresses nest out in only a year or two). This mattress is the first one that we both love, and it's as …
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Posted by Desiree D
from Detroit, MI
on September 22, 2014
When choosing your next mattress, with your mate, make sure both of you are comfortable with your side of the mattress. I am truely happy with our recent, purchase, but it has been utter horror from lack of comfort and sleep, regarding my husband.
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Posted by T
from Fruitland, ID
on September 26, 2014
We have gone thru THREE Sealy mattresses in the last two years! VERY disapponted as I purchased a king size Sealy over 20 years ago and it lasted! Poor that you can no longer flip the mattress over anymore! Have a new mattress coming next week and hoping that it …
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Posted by Charles B
from Romeo, MI
on October 5, 2014
I am really glad I bought the adjustable version. My job is very taxing on my lower back, the ability to raise the foot of the bed, really takes pressure of my back. Raising the head also eliminates some of snoring issues, providing me with a more restful nights sleep.
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Posted by Lloyd
from Marion, NC
on October 6, 2014
These mattresses are more comfortable than the mattresses we have purchased costing more than twice as much and they are just as durable as the highly advertised ones we have. Glad I found this mattress company in 2007.
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Posted by Ted
from Horseshoe Bend, AR
on October 10, 2014
Next month is our two-year anniversary of enjoying blissful, pain-free, and uninterrupted sleep on our Saatva mattress. My wife and I have had 60 years each of "testing" mattresses of every type and brand, including our 39 years of marriage. Before I learned about Saatva, I had developed constant back …
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Posted by William
from Fort Lauderdale, FL
on October 20, 2014
Best investment I ever made. I am now looking for a distributor here in Fort Lauderdale to purchase another Smart Series 206 for my hose here.
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Posted by Brittany W
from Great Mills, MD
on October 20, 2014
ive owned a sensapedic for about 11 years now. I was late to everything it seemed like for the first year that I owned it. I slept so hard. I never knew how well I was not sleeping till I got the best sleep of my life. I had back …
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Posted by Roxanne Q
from Waterford, MI
on October 22, 2014
I wish someone would make a cover that would allow the body heat to escape! I have tried many many mattress pads and cotton coverings with only slight relief.
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Posted by Mike M
from Mooresville, NC
on October 23, 2014
Very attractive bed. Same materials used in the construction of the mattress as a much more expensive brand.
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Posted by Jeff
from Rancho Cucamonga, CA
on October 23, 2014
Have had no problems with this mattress. I just really like it... but it isn't all foam it is a mixture, maybe that is why it still feels so nice.
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Posted by Krishna S
from Detroit, MI
on October 23, 2014
This bed was suppose to be an extra firm mattress but it turn out that less then a few months after use, it started to sag. I wish I could get my money back because it is painful to wake up every day in this garbage. I will never buy …
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Posted by Mary
from Newhall, CA
on October 25, 2014
The bed for great for about 6 months then it starts to give in to much for my spine and I wake up with low back pain and hip pain. It doesn't give enough suport and I bought the firm memory works bed. So disappointed I can't find a bed …
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Posted by Jon
from Prospect, KY
on October 29, 2014
I did a lot of research before buying a bed, and I am glad I did. I chose to buy the 11" memory foam mattress from BedinABox along with the foundation and bed frame. All were shipped quickly, and the overall cost was about a third as much as their …
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Posted by Elise
from Prospect, KY
on October 30, 2014
Stop your exhaustive research about which memory foam bed to buy, and choose this one from BedInABox.com. My husband and I did our research and found that this bed was offered at roughly a third of the price as its competition for an equivalent quality mattress, foundation and frame. Delivery …
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Posted by Donna
from Checotah, OK
on November 4, 2014
Every night when I get into bed I ask my husband if I ever told him how much I love this bed. He says the same thing This is the model BLAZE-5550. I feel like I died and went to heaven.
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Posted by Charlie
from North Hollywood, CA
on November 6, 2014
I have been sleeping in my new REM adjustable Martinique bed for about a month now, and I just felt compelled to write a review and share my experience with other people who might be considering getting a new memory foam bed. You would never believe what difference this bed …
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Posted by B
from Nanaimo, BC
on November 7, 2014
My back is killing me. 11 months in and the firmness has gone. My hip sinks into the bed causing a horrible back ache. I've resorted to sleeping on the floor, and that has helped.
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Posted by Richard
from Elk Grove, CA
on November 8, 2014
When it was time to purchase a new mattress buying on line was not on our list of options, until my wife's curiosity and desire to find a solution to her sleep challenges led her to explore what might be available on the web. That is how we found Saatva. …
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Posted by Van
from Portland, OR
on November 8, 2014
I have not bought a mattress in years. Shop around, found the elite with good price, bought it, no regrets.
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Posted by Ruth
from Santa Barbara, CA
on November 15, 2014
I have two beds, one in my home in Ca. one in my home in Mex. I just returned to Mex. and immediately noticed how much better I sleep. On the mattress in Ca I wait up 7 or more times a night with sore hips, have to toss and …
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Posted by Thomas
from Garland, TX
on November 17, 2014
We recently received our mattress and LOVE IT so far. We are side sleepers and this has turned out to be the best mattress we have had in 25 years. Recently we bought and tried Sleep number iLE and sent it back. In the past we tried memory foam and …
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Posted by Nancy
from La Plume, PA
on November 21, 2014
I assisted a patient of mine who is paralyzed from MS and is unable to reposition herself once in bed. She had tried 3 expensive mattresses with unacceptable results. I researched the web and found habitat air beds that had a 365 day return for refund policy if not totally …
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Posted by Surf T
from Spring Hill, FL
on August 7, 2015
Got this to replace a king coil plush that was too soft. Got this and I'm not disappointed with the quality at all. It's a bit firm but really supports well and evenly. Would recommend this mattress.
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Posted by Joe
from Sugar Land, TX
on February 6, 2015
Maybe lots of people buy a mattress online.. I did it because I'm lazy and the product looked cool... but I did question not going to a store... The bed is awesome and I didn't have to deal with a ***** salesman!! Hows that for a review
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Posted by Julie
on February 8, 2015
Great mattress - outstanding value - fast delivery ---cannot be surpassed!
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Posted by Debbie N
from Venice, FL
on February 10, 2015
After doing much research on finding the best mattress for my precious granddaughter I luckily found LULLABY EARTH. I went to Buy Buy Baby and saw other mattresses and we thought the others were made cheaply and poorly. We wanted the "best" for my granddaughter and loved the way it …
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Posted by Carla
from Gonzales, LA
on February 12, 2015
I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress …
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Posted by John
from Windsor, CA
on February 12, 2015
We meant to review our mattress about 4 weeks ago when we first got our Saatva mattress but we haven't been able to get out of bed! We got the plush version of this mattress and we love it! It offers more firmness than you'd expect from a plush mattress …
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Posted by Cathie
from Sykesville, MD
on February 12, 2015
Customer Service accurately assessed my need for the appropriate topper firmness. What a wonderful product made in the USA.
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Posted by Michael
on February 24, 2015
My mom has been suffering from back and neck pain for many years now. She has had two knee replacements, shoulder replacement, and rotator cup surgery. Last year she needed to replace her mattress. She went to a “Big Box” store and thought she purchased one of the firmest beds …
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Posted by Michael
from Ixonia, WI
on February 10, 2015
After three nights we began to like it and after a week we loved it. We have been sleeping on it for about five months and my wife and i are very happy with it. We hated the very high price of over two thousand dollars but it has been …
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Posted by David
from Fort Wayne, IN
on February 18, 2015
Didn't have any problems with the mattress, until... After only 2 years the corner seam started leaking badly !!!
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Posted by Peggie
from Claremont, CA
on February 23, 2015
I was reluctant to buy a mattress online without trying it first because I've had back problems for years. I must say this is the most comfortable mattress I've ever slept on!! I fully believe if this mattress was sold in a store it would have been 3 times the …
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Posted by Shimrit
from Brooklyn, NY
on February 25, 2015
I've had this bed for almost a year now. It is just as amazing and fantastic as it was when I got. It is comfortable. properly supporting without being too hard, just plush enough to feel pampering. It's the best. And if that is not enough, the purchase experience was …
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Posted by David S
from Scottsdale, AZ
on July 15, 2015
It's just to hard for me. We are not using the mattress
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Posted by Paul
from East Hampstead, NH
on March 10, 2015
We recently purchased a Saatva mattress after a lengthy period of deliberation. After all, buying a product of this type over the internet was a bit uneasy. However, after sleeping on the mattress for a period of time, it is by far the best mattress we've ever owned!!! With that …
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Posted by Mike S
from Bend, OR
on July 15, 2015
I have back pain, which is more pronounced when lying on my side. I thought my other mattress was fine as it didn't appear to be worn or sagging. However, this mattress provides firm support without being too hard. I would buy it again.
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Posted by Gary A
on June 2, 2015
Best bed I ever owned.better than beds at three times the value.cant wait to go to bed,it's like sleeping on a cloud
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Posted by April
from Tampa, FL
on June 7, 2015
We went and looked/laid on this bed at our local IKEA and then visited a few mattress retailers, then returned to Ikea and purchased it immediately. It was much below our budget but hands-down the best ever! I've owned quite a few name brand mattresses and have never slept better. …
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Posted by Ramon
from Brandon, FL
on June 14, 2015
The best mattress i bought in my life, King Size Firm Delivery in June 9, 2015 and in a week no more back pain Just try it and you wiil sleep overall the clouds. Thanks you SAATVA.
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Posted by Rachel P
from Newbury Park, CA
on June 15, 2015
Worth the price in the long run, we exchanged another brand for this bed and have been very happy with it. We have an Eastern King size and no matter how you try to get around it you need two boxsprings for this size and you feel that center firmness …
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Posted by Jessica
on February 22, 2015
We had a Beautyrest imperil mattress and switched to this bed and are extremely satisfied. We do not wake up sore. Our last bed ended up lumpy in a short amount of time and this bed has nice even support.
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Posted by Lynne
from Methuen, MA
on February 26, 2015
1 year review. All I can say is, after spending way to much $$ for what I was told "premium, the best, never need another etc." For sucked into buying them only to not get the good sleep I needed. I found Saatva just by researching online. I was on …
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Posted by Charleen
from Parker, WA
on February 26, 2015
This is the second set of mattresses I have purchased from Saatva. I was very satisfied with the King set I purchased which led to the second set of mattresses I purchased, a Queen set for another home. The actual purchase was extremely easy, kind of a 1-pick the one …
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Posted by Brooke T
from San Mateo, CA
on July 15, 2015
This mattress was purchased at Costco and was a good price for a memory foam mattress however it is VERY firm. It was painful to sleep and felt like we were sleeping on the floor. After we added a memory foam topper, the mattress has worked great but I without …
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Posted by Anny G
from Levittown, NY
on August 21, 2015
Updated Review from formerly upset customer…. Had some issues with scheduling the delivery time for my Loom and Leaf mattress, contacted the company through email and phone. The following day, received a call from one of their executives with an understanding ear and solution to my problem. He followed up …
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Posted by Jennifer B
from Grand Prairie, TX
on November 23, 2014
This mattress is exactly what the salesman said it is. I actually like it better than my last S&F. Golden makes a great mattress!
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Posted by Arielle
from Hollywood, FL
on November 27, 2014
After doing my homework, I couldn't be happier with my choice! Awesome value and perfect mattress!
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Posted by Jay D
from Austin, TX
on December 11, 2014
I bought this mattress to replace an innerspring mattress I had had about 10 years. Difference was night and day. It has a 3-inch gel/foam layer on top of a firmer core. By shopping around and waiting for a special I was able to get it less than $1000 and …
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Posted by Jason
from Kansas City, MO
on December 12, 2014
When my wife and I first purchased our bed we went with the lily rose which was an awesome bed, our salesman said we were purchasing the Cadillac of beds. When our new bed arrived a few days later, the Cadillac Escalade of beds was delivered so we kinda have …
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Posted by David
from Tampa, FL
on December 17, 2014
I have had my set for 11 years. I still love it. The support the comfort are great. I weigh 230lbs too. I got it from American Freight.
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Posted by RC
from Port Allen, LA
on December 21, 2014
This bed gives me complete comfort and cradling support.Best bed I ever owned!
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Posted by Dennis
from Hermosa Beach, CA
on December 22, 2014
There is a reason why there are so many comments regarding delivery - Saatva's delivery services are poorly lacking. I realize that Saatva relies on their delivery partners however would recommend Saatva evaluate their partners and work with only those that meet/keep commitments. I was on the verge of canceling …
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Posted by Patrick
from Galena, OH
on December 29, 2014
My wife and I owned this mattress for four months and so far we are very pleased with it. She has back issues and prefers a firm mattress while I typically prefer something softer. We found this mattress to be much more comfortable than most inner spring mattresses and we …
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Posted by Sandy
from El Paso, TX
on December 30, 2014
I have never slept as good as I do know with my Southerland mattress! We bought 3 sets and they are all wonderful! The feel great, give awesome support and were priced right.. We had shopped several stores and the Southerland Brand felt and was priced better than several on …
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Posted by Valarie
from West Covina, CA
on January 3, 2015
I've had this mattress about a year and it is as perfect as the day it came. I used to wake up with my hands asleep or my hip in pain. Now I sleep all night and wake up with out pain or prickles.
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Posted by Dian
from Ucluelet, BC
on January 3, 2015
We own a luxury B & B and have the original mattresses we bought when we opened in 2004. They have held up very well and are still amazingly comfortable. We receive many comments on how comfortable our beds are.
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Posted by Justine
from San Francisco, CA
on January 3, 2015
This is the best mattress ever, yes I was skeptical about buying online, but I did my research it's the way they make their mattress . This mattress is so comfortable!, I feel lucky to have one, It feels like cloud 9, perfect about of firmness with a pillow top …
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Posted by William
from Lampe, MO
on January 6, 2015
We were hesitant to order a mattress sight unseen, but after reading the great reviews regarding the product and Saatva's customer service ratings, we confidently ordered a queen firm mattress. Ordering was easy and was followed up by a phone call and e-mail. We were even assured we would receive …
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Posted by Sandra
from Wilmington, NC
on June 16, 2015
I had been waking up with a stiff back and attributed it to exercise and/or old age. Then I travelled abroad for two weeks and slept fabulously. Ah! My MATTRESS is the problem! The SAATVA ad was in my Sunday NYTimes Magazine and I placed the order. I had a …
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Posted by Jon
from Beachwood, OH
on June 17, 2015
I just purchased a set of mattresses and cannot speak highly enough of the entire experience. Set up is straightforward, comfort is outstanding. I have previously purchased mattresses from this company with excellent results.
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Posted by Kate
from Sun Prairie, WI
on June 18, 2015
I have had significant low back pain since owning this mattress. Initially is was fine but after a period of time, it was all downhill. I have a great night of sleep elsewhere and dont wake up stiff. With this bed I do. Im a side sleeper and it seems …
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Posted by Karen
from Latrobe, PA
on June 26, 2015
As most of the people here have stated, I was also skeptical ordering a mattress online. I'm a researcher when it comes to buying anything. I read and read and read before I buy a product and go to stores and do a lot of looking. I'm a self-professed Frugal …
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Posted by Glenn
from Muskogee, OK
on February 26, 2015
Earl was very helpful in the store and not at all pushy. He is knowledgeable and made the shopping and buying experience great. I highly recommend Mattress King in Muskogee and love this Stearns and Foster Mattress!
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Posted by Manoj M
on July 15, 2015
Gods back support, very firm. Not too warm. Brought this after the old Simmons beauty rest for worn out. Big change in the quality of the sleep. Could have better edge support though.
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Posted by Teresa M
from Takoma Park, MD
on June 28, 2015
I was very impressed with ordering this bed on line. The web site is easy to navigate and the the Saatva folks were there to help me through the process. I have just ordered my second mattress for the guest room. I know that I will get a quality product …
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Posted by Mary H
from Glenn, CA
on July 15, 2015
This is the best bed I have ever had in 73 years!
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Posted by Dianne
from Falconer, NY
on January 10, 2015
Very disappointed. Was told it was a plush mattress but feels firm. Having hip, back & shoulder discomfort. Would not recommend this mattress.
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Posted by Kathryn
from Yukon, OK
on January 10, 2015
I shopped for days on the web to find the right topper and found the Brentwood to be a good one for the price as well as the CertiPure feature. However, I aired it outside for four or five hours when it first arrived and then put it on my …
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Posted by Richard
from Columbia, SC
on January 11, 2015
My bed was shot and was having terrible back pains. I desperately needed a new bed and spend weeks researching Tempurpedic, the adjustable air bed, all the name brands. It was nearly impossible to find apple to apple comparisons as companies seemingly didn't want you to be able to do …
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Posted by Jolene
from Bellevue, WA
on January 15, 2015
We have had this bed for a very long time (15+yrs.). It has just now started a tiny drip at a seam, I'm guessing. It has a 24mil. liner so the small amt. of moisture is trapped in it. After 4 nights from the detection of the leak, after changing …
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Posted by Jim
from Wasilla, AK
on July 4, 2015
here we ware 5 years later it still looks and feels like it did when I bought it. No not because I'm skinny in any way. I'm 260lbs and my wife 290. We used to buy a new mattress every few years but this one is amazing!!!
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Posted by David
from Kansas City, MO
on March 3, 2017
This bed is worthless cannot sleep very uncomfortable.
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Posted by Ann
from Roanoke, VA
on March 1, 2015
We bought this Posturepedic, November Rain mattress from a discount furniture store. The bed was a floor model and the only one the business had in stock so we got a huge discount. Worth. Every. Penny. It's a king sized bed so it takes up our entire bedroom, but there …
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Posted by Ilene
from Kailua Kona, HI
on March 1, 2015
The first three weeks this bed felt nice. On week three it felt like the bed absorbed my body heat so not only was my body hot but the bed was equally or more hot. Called the store they recommended taking off the mattress cover. It helped for a few …
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Posted by Mike B
from Spring Hill, FL
on March 2, 2015
Had spent over 11K on mattress's prior to this purchase . These were in a 1 yr period. None satisfactory from posturepedics to Tempurpedic. Hesitant to buy online and without seeing , but relied on the many favorite reviews and purchased.. Least, fast, no slick talking sales associates.. Delivery and …
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Posted by David
from Woodway, TX
on March 2, 2015
I read all the reviews and tried to find someone that said something bad about Saatva mattresses but just couldn't do it. So, after much research I finally decided to place my order and did it all completely online, which was really difficult not being able to see one or …
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Posted by Connie
from Wooster, OH
on March 4, 2015
I wanted to get back to you to let you know that our entire experience with Saatva - from start to finish - has been wonderful. We are extremely happy with the mattress and the service provided by Saatva. I have been extolling the benefits of the mattress and your …
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Posted by Lorenzo
on March 4, 2015
Thank you for your amazing customer service and my experience with your company. You have no idea how amazing Alex, you and your company have been, where so many other companies far short on delivering such great customer service. From the time I purchased the bed, to you guys keeping …
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Posted by Greg
from Stanfield, NC
on March 5, 2015
I have only had this Mattress a week now and it has done wonders for my Body. I have never had a Memory Foam Mattress until now. The Mattress had no odor when opened and it felt very firm when I slept on it that night. I hope that it …
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Posted by Andrew
on March 5, 2015
Their website claims that this Saatva mattress is Made of Organic Cotton and the foam used is a "bio based foam". No one knows what that means. So I started a chat when them and was told that the was was either made from soy or corn oil. It was …
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Posted by Nancy
from Bandera, TX
on March 6, 2015
After buying expensive mattresses for years I never found the right softness or firmness that would relieve pain or have a good night sleep. After reading about Christopher Reese bed that was made for his specific needs I investigated the bed he had and bought it with skepticism but I …
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Posted by Debbie
from Westport, TN
on March 6, 2015
I ordered a Saatva Mattress after a lengthy search for the best. I read every review on almost every brand of mattress. I had also did comparisons on many of them. The reviews sold it for me so I went out on a limb and ordered. The customer service team …
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Posted by C. H
from Barstow, CA
on March 6, 2015
This is the best bed EVER! On the first night my back and hips did not hurt. I've had it a month and half. I rotate it once a month so it will level out for the first three months. Would recommend this mattress to anyone. I never write a …
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Posted by Lee A
from Fort Worth, TX
on March 7, 2015
I just ordered another Saatva mattress for a guest room because we loved ours so much. After the order was processed, i realized i had ordered the wrong foundation. I called the company and they were more than happy to restart the order with what I needed even tho the …
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Posted by Danny G
from Maplewood, NJ
on March 7, 2015
People, if you need a mattress and have avoided it because of the nonsensical mattress games that stores play with their prices, sizes, coil counts, etc. etc. etc...just STOP wasting your time. Saatva is the real deal. The entire process was easy, no games, my luxury firm showed up in …
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Posted by Kimberly
from Lincoln, NE
on March 8, 2015
3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither …
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Posted by Karen D
from Dallas, TX
on March 8, 2015
My husband and I were in the market for a new mattress. We knew the pressure relieving benefits of 100% natural latex and knew we wanted that. We did some research online and found Plushbeds to be the best. When I say research, I mean we really did our homework …
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Posted by Shannon
from Little Elm, TX
on March 9, 2015
Jason Jordan was our sales rep. He was very patient with us. We didn't make the decision to purchase the bed right away. This purchase was a huge investment, and we wanted to ensure that it was the correct one! Every question we asked Jason, he answered with professionalism and …
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Posted by Blessings
from Danville, CA
on March 9, 2015
This is my second purchase with Saatva. I previously purchased a Luxury Firm in a twin for my son. I was completely satisfied, so much so that I purchased a queen mattress for my daughter.I am comforted knowing that they are not sleeping on any harsh chemicals and that they're …
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Posted by Christina A
from Wilmington, NC
on March 9, 2015
I had a horrible experience last December with a mattress from a retail mattress chain, ( so much off gassing, chemicals, triggered asthma and inflammation issues) so, thank goodness after that I found Saatva.com! There were a few issues with an exchange,but, all were taken care of in an amazing …
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Posted by Kene
from Tallahassee, FL
on March 10, 2015
Bed.in.a.Box can go toe to toe with any of those bigger name beds for a fraction of the price. Every person deserves a good nights rest and the people at bed.in.a.box has made it possible. This mattress came in 3 days rolled up surrounded by plastic and once it was …
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Posted by Michael P
from Imperial, MO
on March 11, 2015
We have two of queen size beds from Saatva My wife and I have tried all manufacturers from Sealy to Serta. We took a chance to order on line based on many great reviews. We were not disappointed. The only mistake we made the mattress was a little to high …
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Posted by Christine
from Flanders, NJ
on March 11, 2015
Best purchase ever made. Best night's sleep ever. Customer Service: Superb. Delivery: Excellent. Would recommend this company to everyone. Thanks Saatva! Christine S.
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Posted by Jennifer
from Chandler, AZ
on March 12, 2015
I have Naturepedic mattresses for my kids and I love them. Naturepedic mattresses are certified organic and promote health. The customer service at Naturepedic is excellent
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Posted by Sherry
from Brookhaven, MS
on March 13, 2015
Just upgraded to a king bed and I regret not searching for this same mattress I spent alot of money on what I thought was soft but in comparison I am quite disappointed with the new mattress! Next one will def be another restonic comfortcare brilliance!!!
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Posted by Sherry
on March 14, 2015
This bed was a lifesaver when my husband herniated his back. The ability to raise the feet was the only way he was able to sleep. Without it he would have suffered excruciating pain and would have to sleep on the floor with his legs propped up with numerous pillows. …
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Posted by Yelena O
from Everett, MA
on March 18, 2015
We've got our Saatva about 2 years ago. I don't leave reviews right after the purchase..there is always pitfalls after a while. Well...so far there wasn't any. I had a terrible backache for few month. I Was blaming it on my work, where i spend all day an my feet. …
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Posted by Andee
from Madison, NJ
on March 19, 2015
Extraordinarily impress that I did not have to buy additional toppers to made this bed "perfect" It is, on it's own accord.
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Posted by John
from Marion, NC
on March 20, 2015
I am writing this review after owning this mattress for several years. After searching and reading reviews for HOURS, I came to the conclusion that we needed a quality coil mattress. I found a review on Saatva mattress and was impressed. I searched for more reviews about Saatva and started …
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Posted by Anna
from Ballwin, MO
on March 25, 2015
This bed was an excellent purchase for us. I no longer wake up with lower back pain and how I lay just right against the mattress. Our only complaint is that we now find ourselves oversleeping because we don't want to get out of bed in the morning. For the …
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Posted by Deborah
from Boise, ID
on March 25, 2015
I am a side sleeper and now I sleep through the night and wake up with no lower back pain. Love the mattress.
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Posted by Erica
from Carson, CA
on March 26, 2015
This mattress is AWESOME! We've been looking at this bed and adjustable base for two years. My husband tried it out at a home show and told me I had to try it. As soon as I laid down and they adjusted it to 0 gravity it improved my breathing …
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Posted by Michael
from California, MD
on March 27, 2015
We love our memory foam mattress. No pressure points and no more back pain. Highly recommended for the price. No need to spend $2000.00 plus dollars when, you can almost have the same comfort for $800.00. We ordered the additional foam for the 11 inch mattress and haven't looked back …
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Posted by Susan
from Naples, FL
on March 28, 2015
Fantastic sleeping will be yours on this beautiful bed! Wonderful purchasing experience too. All this and a product made in the USA adds up to a smart choice. We absolutely love this bed. Waking up with no aches or pains is an added delight. We are extremely fussy consumers and …
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Posted by Ellen J
from Kings Park, NY
on March 28, 2015
I easily ordered a mattress, foundation and frame on the Saatva website. I received a phone call within two hours confirming my order, and another phone call within the next hour from the trucker informing me of the delivery date. I have talked with such nice people - it has …
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Posted by Robert
from Phoenix, AZ
on March 28, 2015
I previously wrote the following right after my purchase. After 9 months of wonderful sleep, I would still say the same thing, and would definitely buy this product again. Prior to purchasing a king size Luxury Firm Saatva mattress and foundation we owned a year old top-of-the-line (and costly) memory …
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Posted by Sam
from Atlantic City, NJ
on March 29, 2015
I've spent lots of money (2500+) on mattresses in the past. I recently bought a pierpont when I needed a mattress in a second home. I didn't want to spend a lot for a mattress that would get occasional use. I have to say that this mattress is much more …
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Posted by Laj
from Bend, OR
on March 31, 2015
We purchased two extra long twins because my husband wanted the head and feet that can be raised and the massage feature; the two beds, including frames and various covers, cost nearly $10,000. The first mattresses we had were extremely hard, and after nearly a year I asked the retailer …
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Posted by Claire
from San Antonio, TX
on March 31, 2015
Saatva Plush soft is great if you are a side sleeper. it has just the right amount of softness but also good support so my hip, shoulder and neck feel comfortable all night. No chemical smell that some new beds have. Excellent value for a very reasonable price.Highly recommended
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Posted by Keith
from Princeton, BC
on July 21, 2015
We purchased a used motorhome and found the two single bed mattresses were too thin and uncomfortable. I rebuilt the bedroom area of the motorhome and made room for a queen mattress. The Obus Forme Monika was on sale at Sears and proved to be a true bargain for our …
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Posted by Raymond
from Saint Augustine, FL
on July 24, 2015
The iComfort Savant Ever feel Plush felt good in the store and initially once delivered. But as nights passed the gel foam began to feel just like gel foam. Warm and gooey, rather than soft & airy. I flopped around all night and felt warm to hot at times. I'm …
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Posted by Carol
on July 28, 2015
I was leery at first until I was able to lay on a friend's bed - they were the ones who recommended BedInABox. Glad I made this purchase.
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Posted by Terry
from Hillsboro, OR
on August 11, 2015
Excellent mattress with the best customer service! Very pleased!
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Posted by Kristy
from Beaverton, OR
on April 1, 2015
Let me start off by saying I Love my Saatva luxury firm mattress! I've waited a year to write a review. Before we discovered Saatva we had gone through 3 mattresses in 3 years, all sank within 6-8 months. The back and neck pain we were experiencing was frustrating to …
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Posted by Pamela
from Minneapolis, MN
on April 1, 2015
We purchased our Saatva mattress over a year ago now and I must admit, I was a bit leery of "buying without trying", but everything turned out fabulously, and my husband and I are both thrilled with our Saatva mattress. We recently had to sleep on our previous mattress (which …
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Posted by Jacquie
from Curlew, WA
on April 4, 2015
I thought I should take a moment to write my first review of my new Saatva mattress and will update it later after 6 months to a year. We have had two different types of memory foam mattresses and were in love with them both for the first couple of …
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Posted by Paul
from San Diego, CA
on April 9, 2015
I had a memory foam mattress that was great until I developed a back problem. I needed to get a firm mattress so I could easily get out of or roll over. I purchased a highly rated innerspring mattress which was returned and I went shopping for a firm, not …
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Posted by Ron
from New Windsor, NY
on April 9, 2015
This is by far one of the best beds I have ever owned. My last bed failed prematurely due to bad support. I bought this bed as a replacement and I was recommended this product by a good friend of mine. The price of the bed was reasonable and the …
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Posted by Amanda
from Windber, PA
on April 18, 2015
I had researched mattresses for months when I stumbled across Saatva. I was impressed with other reviews and the positive feedback I found everywhere I searched. We have now had our King size Luxury Firm mattress for a little over a year. My husband and I are very pleased with …
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Posted by Marco
on April 19, 2015
As an airline pilot, I get to compare my mattress at every overnight. For three years, not one mattress has came even close to my own at home. I've said goodbye to back discomfort in the mornings. It's just a pleasure to go to bed now! My wife and I …
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Posted by C
from Buffalo, NY
on April 19, 2015
I'm a side sleeper and had a very soft mattress for 16 years. I had a purchase a new mattress as it wasn't giving me any support. I was deciding between this mattress and another brand. Beware that what you feel in the store for softness is not what you …
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Posted by Beegee
from Jacksonville, FL
on April 21, 2015
This bed started off wonderful then I start having pain in. My side and in my legs sometime I just sit on it and have pain in my behind I think the bed is awesome for sleeping ive slept better then I ever slept but I wake up in so …
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Posted by Andrea
from Kent, WA
on April 21, 2015
If you like a very firm mattress, this is for you! I bought this mattress because I have a very bad lower back - degenerated lumbar disks and need good support. I'm 5'9", 130 lbs. This mattress has a lot of foam on the top above it's firm coils and …
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Posted by Shannon T
from Knox, IN
on April 23, 2015
This is my story, very true..My husband and I felt it was time to buy a new mattress. we talked about it, and me I like to pray about things before i make a decision, but in this case, I forgot to and it came back to bite me in …
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Posted by Dan
from Gresham, OR
on April 25, 2015
I had a rather plush bed prior, and I thought it would not work at first yet in a couple of days my back adjusted nicely, I haven't had a problem since. The quality is outstanding for there price.
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Posted by Tony
from Fairfax, VA
on April 28, 2015
I purchased the full bed package, which included the frame, the recommended wooden mattress support, and the mattress. The mattress was a bit heavy to carry by myself, but I was able to manage it. The frame and the mattress support were easier to carry up stairs. The frame's instructions …
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Posted by Xiaorang K
from Pleasanton, CA
on July 30, 2015
I purchase Natalie firm set because i want ultra firm bed. It is a great bed, very firm and supportive. my wife also likes the way it feels and how we sleep at night. i wouldn't buy a bed anywhere else other than costco.com
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Posted by Regan J
from Roseville, CA
on July 30, 2015
My wife and I have a great bed. It is a Spring Air. I remember as a young adult delivering product to the Spring Air warehouse in Hayward, CA. Now to find this mattress through Costco was a double blessing. Our last Spring Air mattress is 12 years old and …
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Posted by Charles C
from Kent, WA
on July 30, 2015
Wife thinks it's hard however she sleeps ok on it.
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Posted by RM
from Wallkill, NY
on August 1, 2015
If you like a Firm, Tall, Double Sided, Well made Mattress and don't mind a fair bit of motion transfer, this is a good buy. It's Classified as Medium- Med Firm on website but is WAY TOO FIRM for us. I would say it is at least Firm.
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Posted by Brian
from Brandon, FL
on July 7, 2015
Purchased a Nature series bed. Was delivered a Nature Romance. Tried to call Latex Bliss customer service to find out the difference. Bed Pros couldn't tell me. I questioned because the bed seems much more firm than the one on the showroom floor. I've call six plus times and no …
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Posted by Malinda W
from Detroit, MI
on September 18, 2014
Had the first good nights' sleep in a long time! THANKS!!!
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Posted by Ron
from Kennesaw, GA
on July 13, 2015
I am now on my second bed in 7 years. The NXG 250 Simmons Bed. The sidewalls fail. They cave in. Both beds have done this within the first three years. It only happens on the left side. I only weight 204 so it's not like a weight issue.
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Posted by Julia
from Rocklin, CA
on July 13, 2015
It has a plush top that is really cushy. It feels firm enough. The corners are pretty sturdy. I'll see how the sides go in the next months/year.
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Posted by John
on August 3, 2015
Do you like experimenting with your sleep? Do you like paying large sums of money for add ons that other products can provide for free? Do you like that half inflated air mattress, going to fall out of the bed, watch your partner bounce when you roll over feeling? This …
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Posted by NC
from Mooresville, NC
on May 6, 2015
We upgraded from a Serta Innerspring Mattress from 2000 when we were first married. What a difference! The sales team at Sweet Dreams was professional and focused on the best bed to meet our needs. We felt no pressure to buy at all and the shopping experience was positively wonderful. …
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Posted by Michelle
from Savannah, GA
on May 7, 2015
I have to admit it took me some getting used to memory foam after having a spring mattress my whole life. It is amazing for sleep and for reducing the amount of motion you feel from a restless sleeping partner. We have had ours for three years and its still …
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Posted by Nicole
from Courtland, CA
on May 7, 2015
I thought long and hard about this purchase but had wanted an adjustable bed for awhile. I love the zero G position and I am sleeping better overall. I deal with daily chronic back pain but while in bed I am extremely comfortable. I look forwards to lying down! I …
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Posted by Shell
from Little Elm, TX
on May 12, 2015
Took me a few months to REALLY dial in my number, but once I got it, best night's sleep I've ever had. Sleeps as good today as the day we bought it 10 yrs ago.
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Posted by Drew
from Portland, OR
on May 13, 2015
My previous bed was a $3,000 Dr. Scholls technogel foam mattress. Compared to this bed, it was absolutely terrible. It was too firm (despite feeling comfortable in the store), too tall, and all around uncomfortable. Now I have a BedInABox PacBed Original Gel on top of their suggested wooden frame …
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Posted by Christy
from Boise, ID
on May 13, 2015
Here in a nuteshell is why I LOVE Saatva: Mattress has NO ODOR upon delivery. None Easy order, delivery, & mattress removal. AMAZING FANTASTIC customer service Unbeatable PRICE for value. Eco friendy, made in USA, organic cotton Basically the most comfortable mattress my husband and I have ever owned. Perfect …
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Posted by Wendy
from Lafayette, CA
on May 22, 2015
When we bought our Chattam & Wells bed nearly 20 years ago, I was worried we had spent too much on our mattress. But, it lasts forever: this mattress is so well made, I fear they will go out of business, because nobody will have to buy new mattresses. Warning: …
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Posted by Gabriole V
from Miami Beach, FL
on May 23, 2015
The first time I tried this mattress, I knew I had to have it. It's like sleeping on a cloud. All the mattress-related discomfort I used to feel is history. I've bought it in 2007 and it has maintained its shape, beauty and comfort since then. If you like a …
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Posted by Jasmine
on May 30, 2015
It's just a good bed. I highly recommend if you have sciatic nerve damage
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Posted by Carolyn G
from Rocky Point, NY
on July 15, 2015
I should have sent it back from day one. The box spring which supports the mattress is poorly constructed. It got very noisy very quickly. It was a shame because the mattress was comfortable. I just couldn't hear the creaking of the box spring for one more minute!
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Posted by Carolyn M
from Redding, CA
on July 17, 2015
My only complaints are the thickness of the mattress (I had to purchase a stool to get into bed!) and the very hard bar down the middle of the mattress. I am not sure what the bar is or what the purpose is but, I don't like it.
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Posted by Brenda S
from Memphis, TN
on August 12, 2015
We learned about the Bed Boss when we stayed for a month in a condo at Admirals Quarters in Orange Beach, Alabama. Our owners had purchased a queen Bed Boss and it was wonderful. I did some research when we returned home and ordered one for us. We have been …
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Posted by Matt K
from Cincinnati, OH
on August 12, 2015
Pain in the back… As a recently turned 50 year old and ex competitive athlete I have suffered through low back pain the past 8 years. I had a surgery to fuse my SI joint and try to stabilize my low back and bring some relief, it provided some benefit …
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Posted by Paul M
from El Paso, TX
on August 13, 2015
overall I have no complaints other than when it was delivered the very thin cover on the foundation has two rips on it. Rather than wait for a replacement we (the delivery people and me) patched the rips with duct tape since this would not affect the sleep or comfort …
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Posted by Myrna M
from King Of Prussia, PA
on August 17, 2015
You can really feel the strong vibration of the massaging effect when placed on the massage mode.I have had this bed for many years and when my body aches all over from exercises or tension from a long work day I turn on the massage mode for 20 min and …
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Posted by Audrey
from Plano, TX
on September 2, 2015
Awesome bed, love the support and comfort it gives, will stick to this!
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Posted by Elizabeth
on March 7, 2019
Our last mattress was a memory foam mattress and it was fine. This mattress is more supportive especially for my husband and so much softer on the surface for me. I can feel the difference when I wake up every morning because I don't feel like I sunk into it …
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Posted by Christine
from Houston, TX
on September 5, 2015
Two years ago I bought another Sears mattress about 8 inches thick and less coils. I was in constant pain. The Amuci mattress is 12 inches thick and twice the coils. I am using it with a metal spring frame. Super comfortable. No aches and pains. Great support. Great for …
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Posted by M
from Walnut Creek, CA
on September 5, 2015
I love this mattress. I got it for me when my husband was snoring too loudly, for my grandson when he visits, for other guests. Everyone has been comfortable sleeping on it and it has maintained its firmness and comfort for 4 years now
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Posted by Andy
from Calgary, AB
on September 9, 2015
We loved the bed when we first got it but it has become much softer and less supportive over the 2 years we have owned it. We are thinking that we are gong to need to replace the mattress soon even though it is only two years old. Disappointing!
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Posted by Jan
from Cornelius, NC
on September 14, 2015
Greg and Andrew were wonderful to work with...good advice and good price without any pressure! And the product we bought is wonderful.
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Posted by Maria
from Evans, GA
on September 14, 2015
Love this bed. Hadn't considered a Symbol in the past and VERY glad I did! It's a terrific mattress and one that I would absolutely recommend. I have back issues and with this bed i haven't experienced any pain at all. In addition, it's a great value for the comfort …
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Posted by Janice S
from Dacula, GA
on September 15, 2015
Really like the feel and comfort. I do feel like I roll to the center when my spouse is next to me. Wish there was more firmness in the middle. We are small people, so there is no weight issues. I usually hug the edge because it's firmer and more …
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Posted by Mary
from Green River, WY
on September 18, 2015
I can't say it enough - I love this bed! It's by far the best bed we have EVER owned. It's comfortable the second you lie down, and there's very little motion transfer so if one of us gets up in the middle of the night we aren't waking the …
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Posted by Andrea
from Maryville, TN
on September 20, 2015
This bed is like sleeping on a rock. It's not sagging, or breaking down, but there is NO give to it at all! I have constant hip pain, and wake several times a night. My shoulders also tingle, and two of my fingers go numb.
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Posted by Tom
from Oakhurst, NJ
on September 23, 2015
This was a big improvement over our last mattress. Very comfortable and good shopping experience. I'll never buy a mattress in a brick and mortar store again!
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Posted by Charles
from Spring Hill, FL
on September 24, 2015
Solid firm bed. Nice support and comfort. Very anti-pillow top, which for me is preffered. Always have the option of adding a padded mattress cover for more padding if desired. Great bed and nice price.
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Posted by Farmer
from Mountlake Terrace, WA
on September 26, 2015
We needed a new bed our first we bought was a Posturepedic Camerion Cushion Firm. Want to talk about sleeping on a ROCK. I hated it! Wanted something more like our old bed which was innerspring. Sadly all that was available was Hampton and Rhodes. Had never heard of it …
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Posted by Amber S
from Canyon, TX
on April 4, 2018
I've had the Love and Sleep bed by Nest Bedding for about a year now and I have to say it's been the best money I've ever spend. I expected some wear or grooves to form on this bed but I've been pleasently surprised. My husband is not a small …
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Posted by Fred M
from Studio City, CA
on March 27, 2018
I sleep on my side and have always had problems with a mattress being comfortable enough, made worse by recurrent back pain. The Nest Alexander is the best bed I have ever slept on. In hotel stays I have tried the number bed, memory foam and various high-end inner spring …
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Posted by Marie
from Edinburg, VA
on March 22, 2019
This is our SECOND Ghost Bed and now I can say I am TWICE as satisfied with our Ghost Bed. I used to list back pain as being a problem when I evaluated the Ghost Bed the first time I purchased. Now, I no longer have back pain and when …
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Posted by John L
on April 27, 2019
Blown away by comfort, quality of construction and incredible value. I’ve owned luxury solid latex, Tempurpedic and other brands. This bed is the best. Spring beds and foam beds have strengths and weaknesses Wink combined the strengths and eliminates weaknesses. No sagging foam just a supportive blend of materials.
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Posted by David
from Colorado Springs, CO
on January 22, 2019
The latex foam gives more even, solid support than plush fill of old 14 year old Serta innerspring. A nice firm feel similar to my old innerspring. No sinking problems like I found on other foam tops I tested. No heat problems. Easy to change positions & hop out of …
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Posted by Howard R
from Morgan Hill, CA
on May 9, 2018
This mattress is just too hot even with the nest recommended cool mattress cover. This is a real dissatisfier. It is also too soft on the edges.
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Posted by Mel
from Youngstown, OH
on May 10, 2018
It took some getting used to because of health issues with pain and I think the longer you sleep on it the more comfortable it gets. I have a king size medium support and there is no lump in the middle of the bed between two sleeping like other mattresses, …
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Posted by Patty
from La Mesa, CA
on October 16, 2017
I know you don't believe me. Mattress & box spring purchased together for $1200. Oct. 1989, San Diego, CA a few months after I got married (divorced 2000). Condition of mattress: fabric is balled and torn on some of the sidewalls. Law tags still attached. NO SAGGING. I work for …
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Posted by Hank
on April 4, 2018
This is, without a doubt, the most comfortable bed we've ever had. It's cushioned and soft yet supportive at the same time. You do not sink into the bed like you do with memory foam. It's very comfortable!
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Posted by Jane
from Marydel, MD
on November 27, 2018
I wasn't sure at first - had never heard of "nectar' but needed to replace my sleep number. The first night I could not believe how comfortable it was, and subsequent nights I couldn't want to get into my bed! It is very firm, with a soft top - perfect …
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Posted by Marlene
from Seattle, WA
on April 17, 2018
This bed is the best bed I've had as an adult! I've experienced back pain in the past due to mattresses eventually denting from ware, springs pressing up against my back; it really doesn't take long for this to happen on beds with springs. My Casper foam bed changed the …
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Posted by Craig
from Ashland, VA
on May 10, 2018
Two years in and no dips or worn areas. Note that we are both under 200 lbs each so your mileage may vary. I strongly recommend the mattress cover. That's saved us a couple times now (puppy accident and beverage spill). It's waterproof and appears to be taking the brunt …
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Posted by Josh
from San Francisco, CA
on May 27, 2018
I've owned this mattress for 6 years now, ranging from 320 to 255 pounds, and it still looks and feels practically new with no sag whatsoever. It's perfectly supportive as well has being soft on top which my partner with fibromyalgia loves. The fact that I'm actually bothering to write …
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Posted by Lesley
from Keremeos, BC
on June 7, 2018
I love this mattress, it's firm yet comfortable. It has maintained it's shape in 5 yrs, looks just like new. I am very glad I purchased this mattress.
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Posted by Teagan
from Calais, VT
on September 14, 2018
I personally much prefer very soft mattresses. Typically ones with the built in pillow tops. I got this mattress at sleep country after being devoted to finding the squishiest thing I could find that I would just sink right into. I found this one and was offered a good deal. …
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Posted by Albert
from Beverly Hills, CA
on October 4, 2015
The Marshall brand Serene 4 series has opened a new realm of sleep comfort for me and my wife. This mattress has a medium firm support with a euro pillow top for additional comfort. My wife sleeps on her side and I sleep on my stomach - this mattress works …
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Posted by Kay
from Muscoda, WI
on October 5, 2015
I was definite about wanting a mattress that could be turned. This is not what I got. This is the fault of the sales person (manager). This mattress is the most uncomfortable thing I have ever slept on outside of a campground.
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Posted by Piper
from Arlington, TX
on October 13, 2015
This 100 latex bed started losing its firmness after about six months. After three years, I can't get comfortable and have hip pain every night.
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Posted by Alexander
from Seattle, WA
on October 14, 2015
We purchased our mattress in June, to make the long story short- the Delivery team damaged the mattress, it took them about another 3 weeks to deliver new one, that in my opinion also was damaged...we had to pay total of 180$ for shipping returns. Several moths later we decided …
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Posted by Kim
from Carson City, NV
on October 30, 2015
Exchanged first mattress because it was too soft and rolled up on the edges. Got the firm mattress and it rolled up on the edges. Feel like I have to pull myself up the slope and I still end up in the middle - which sags. Lot of money for …
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Posted by Sue
from Oxnard, CA
on November 5, 2015
My husband and I have never been so cozy comfortable. We have the split king with adjustable base. I immediately was relieved from hip pain that I had from a fairly new Temperpedic mattress. The only complaint we have is: WE DON'T WANT TO GET OUT OF BED IN THE …
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Posted by Matthew
on November 10, 2015
We have tried about 5 beds over the last ten years (me 64,her 65) and this is hands down the best. Either Dormeo Octaspring 5600 or 6600. Have been on this bed for a year and a half and still love it. Both of us have had lower back and …
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Posted by James
from Beaumont, TX
on November 10, 2015
We give our bed to our parents when they visit and they want to take it home.
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Posted by Mike
from Niverville, MB
on November 12, 2015
was in desperate need for new mattress. not sure what to consider until I spoke with Sleep Country rep. All was well explained and went with expensive Summer Breeze mattress. It completely eliminated any neck/shoulder pain, but the jury is still out on helping my back completely. Time will tell.
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Posted by Linda
from Panorama City, CA
on November 14, 2015
This is my second time purchasing a set of mattresses from Saatva. The customer service has truly been excellent. The website is understandable, filled with helpful tips and information and easy to navigate; the phone call acknowledging receipt of my order (and actually having the opportunity to speak with a …
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Posted by Carole
from Bel Air, MD
on November 17, 2015
Bed has no support on one side - submitted a claim - they denied - we were told they would replace if product is damaged - they really don't care
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Posted by Candace J
from Huron, TN
on November 27, 2015
If you have back problems and RA I would strongly recommend this mattress for you! I have had RA since I was 6yrs old! I have never had a better sleeping mattress in my life! When me and my husband got together, this mattress was given to us by close …
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Posted by Britney
from Victoria, BC
on November 27, 2015
Honestly I would prefer my old 20 year old, lump bed to this. It is hard as a rock. My whole body hurts within minutes of laying on it. I like a firm bed, but this is too much. I wish I hadn't bought it. My floor is more comfortable …
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Posted by Annie
from Southlake, TX
on November 29, 2015
At home I have a NaturaWorld natural latex mattress with wool topper. I wake up with extreme lower back pain that last 1-2 hours. I was pleasantly surprised not to have any lower back pain upon waking up in our San Diego rented condo. This is the first time it …
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Posted by Alan
from Liberty, MO
on October 20, 2017
The bed initially was a little hard but after sleeping on it a few nights our bodies adjusted and we are now completely comfortable. The bed is 100% botanical latex. It is 28 ILD Dunlop for the bottom 6 inches with 2 inches of botanical 22 ILD talalay latex for …
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Posted by Craig
from Rochester, NY
on May 16, 2018
Purchased queen size mattress at Burdines in FL (now Macy's) for $999 on sale in 2004 with low profile box spring. Its held up so well that I gave it to a friend for a spare bedroom. Its been kept covered by thick mattress pads over the years. The surface …
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Posted by jonathan
from Austin, TX
on November 11, 2016
I am in love with my new Plushbeds Botanical Bliss! Comfortable & simply amazing! It gives good support too - you do not sink into the bed & it has edge support so sitting on the edge of the bed is no problem. I am very impressed with Plushbeds!
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Posted by Sherry
from Ithaca, NY
on December 13, 2015
My husband and I bought this mattress two years ago. The edges already buckle down when it wasn't supposed to and it is very hot to sleep. Bad investment for us and was told it would help with my back problem. It has since made it worse.
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Posted by Tony
from Wayzata, MN
on December 16, 2015
Don't be fooled by the "Plush" in the name. There may be some soft top to this mattress, but the underlying support system is WAY too firm. I am surprised that I am saying this because I have had no problem sleeping on floors when necessary or camping on solid …
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Posted by Anne
from Atlanta, GA
on December 16, 2015
Ive been going to the chiropractor for a long time now for back pain. I told him that I have had the same bed for about 10 years and he told me I should get a new one and see if it helped my back. He recommended I try Isleep …
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Posted by Ann
from Tacoma, WA
on December 23, 2015
I love the latex feel. This mattress is firm and supportive, without being hard. I sleep great!
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Posted by Lenny Y
from Brooklyn, NY
on May 9, 2018
New Nest Smarthouse Cool Sleeper has been outstanding. Firm and cool allowing nice relaxing sleep with no pains or lumps. Now if only my wife could stop snoring...
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Posted by Erica
from Reno, NV
on March 26, 2019
I've had it about 2 years, still in excellent condition. It could be slightly more firm than it is, but it is still an excellent level of firmness combined with softness. I like it. If I had to make the purchase again, I would do so 100% (except buy king …
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Posted by Courtney
from Redlands, CA
on February 21, 2018
It never got any dips from where you sleep. Never got too hot.
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Posted by Margaret J
from Burnaby, BC
on May 24, 2018
Bought this for my 95 year old Mom and it has helped with her back pain. I have had a firm Novasbed for over 4 years and it's fantastic. No sagging, I can sleep in any position very comfortably. Wouldn't buy anything else.
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Posted by Rebecca
from Gander, NL
on January 3, 2016
I definitely recommend this mattress. It feels like you're sleeping on a cloud. It's definitely a big upgrade from my last bed. You can flip this mattress depending on your preferences, one side is firmer then the other.
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Posted by Gwendolyn J
from Holiday, FL
on January 13, 2016
The salesman promised that I would not feel motion when my husband moves in the bed --- real feel is like sleeping in a water bed. The middle sags and causes me back pain. It's only good for a single person to sleep in because the second person really causes …
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Posted by Nicole
from High Point, NC
on January 23, 2016
I bought a Twin Long i8 I believe while my husband was still alive to make room for his hospital bed. I slept OK on it but don't recall the major back pain I am in now. After he passed, I still fell inside the 1 year exchange policy and …
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Posted by Crystal
from Panama City Beach, FL
on January 24, 2016
The first thing I noticed was no edge support - I slid right off the side of the bed like I was sitting on a slide. Not to jump to conclusions, we decided to sleep on it and give it a chance. I noticed a strong chemical smell that grew …
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Posted by Patrick
from Cleveland, GA
on January 27, 2016
I would recommend this bed to anyone who is wanting a good middle ground for a bed. Not soft enough to sink in; however I feel very supported and the bed contours to all my body curves. This is the first time in 10 years I have not had back …
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Posted by Helen R
on January 27, 2016
Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 …
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Posted by Kevin A
from Tempe, AZ
on January 27, 2016
I'm glad i purchase this mattress and for the price it was a steal. anyone with back problems should check this mattress out.
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Posted by Jay
from Renton, WA
on February 5, 2016
Never thought I'd be buying a bed from a website, but after numerous disappointments buying from mattress store and reading all the positive reviews on the novosbeds I decided to try my luck and buy the Queen medium firm (Aria) model. Suffering from sciatica about 8 years ago I have …
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Posted by Pat
from Westerville, OH
on February 7, 2016
After almost ten years it seemed that something was just not right. After calling and talking to the warranty person, he emailed testing instructions and i then found a leak in the air tubes on the other side of the bed. When called warranty back they stayed true to there …
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Posted by SILVIA G
from Fort Lauderdale, FL
on April 22, 2018
IM VERY HAPPY AFTER 8 YEARS FEELS THE SAME AS THE 1ST DAY
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Posted by KL
from Cary, NC
on April 11, 2016
I can honestly say this mattress has given me the best nights' sleep I've had in years. It still feels the same as when it was delivered. I can't tell when my 55# dog jumps up or down in the middle of the night. According to my sleep/activity tracker, I …
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Posted by Lisa
from Elma, NY
on April 30, 2016
We have the Asana Super Plush mattress and we are completely satisfied with this mattress. I was skeptical at first because I love a firm mattress. The construction is so comfortable, it satisfies my need for firmness and my partner's need for softness. We have a King size bed and …
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Posted by Laine
from Saint Louis, MO
on July 18, 2016
I've had my Saatva Queen Luxury Firm for almost three months now, and I'm wishing I hadn't waited so long to buy it. I'd known almost since I paid well over $2000 for the last bed that it was a mistake--daily backaches and headaches were a constant reminder. I knew …
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Posted by Patty
from Arroyo Grande, CA
on August 9, 2016
I'm sure the first 4-5 year this bed was ok, but I guess we ordered too firm. About 5 year into this bed I began having back and hip issues. Chiropractor here I come. I related the pain to cycling which I do 3 times a week, but didn't want …
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Posted by Jennifer
from Pageland, SC
on August 14, 2015
I have been holding off on writing a review because I wanted to sleep on my new bed for longer than a month so that I could give honest feedback. I purchased my BedInABox - PacBed Original Gel Mattress - 11" deep in April 2015. Here is my feedback: Negatives: …
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Posted by James H
from Winter Park, FL
on September 15, 2016
This is the second Nest I've purchased. Both are the Alexander Signature Select, One Queen and One King. I can't say enough about how well I like sleeping on this mattress. It's a real treat to lay down in such a comfortable bed.
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Posted by Gloria D
from Chicago, IL
on September 15, 2016
Bouncier than any other memoty foam. I love it
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Posted by Christine
from Melrose, MA
on August 14, 2014
This is by far the most comfortable bed I have ever slept in. There is the perfect amount of comfort and support. I have a bad lower back and this mattress gives me the exact amount of support I need while relieving discomfort from certain pressure points. I have ever …
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Posted by Heather
from Lawrence, KS
on November 11, 2015
Very comfortable, pillow top is too soft so we flip it over and sleep on the 'back'. This thing is a beast to move. Seriously, its like 200 pounds of no-bone floppyness. I bought it in March 2003, and in Fall 2015, it is starting to show its age. The …
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Posted by Chris
from Delta, OH
on October 7, 2017
This mattress isn't showing any wear, sagging, dips. Just as firm as day we brought it home.
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Posted by Tina J
from Auburn, WA
on March 27, 2018
We’ve been sleeping on for over a year and still like brand new! No sagging and i love that I don’t feel my husband moving. I also don’t sink to the middle like on the innerspring. The ‘comfort’ layer top also helps in the transit to a memory foam mattress.
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Posted by Martina J
from Calgary, AB
on May 25, 2018
With this mattress, I've returned to the deep, restful sleeps I used to have and it's been awesome. It's uniformly comfortable with no saggy parts. The easy delivery was great too. Loved the fact there was no off gassing.
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Posted by Bill
from Grass Valley, CA
on July 17, 2018
We’ve now been using the Nectar Cal King for over a month and we are extremely pleased with the mattress. After spending over $2,000 for a brand name mattress from a major nation wide retailer we slept poorly for over a year and decided to cut our loss and try …
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Posted by Nicholas M
from Minneapolis, MN
on April 27, 2019
My son in a larger person and after much research I selected the Wink bed for him. He could not be happier. He has stopped snoring and sleeps soundly. The bed has no body impressions and remains very comfortable.
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Posted by Jeff T
on April 27, 2019
My wife and I are both plus size so we had them make it with a heavier spring. We have not any sag that we got with our previous mattresses. Very pleased with the purchase.
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Posted by Jason B
from Natick, MA
on April 27, 2019
I did a lot of online research to replace my very old Stearns and Foster mattress. I thought I wanted to try the memory foam mattresses that come in a box due to the low price point and good reviews. My research steered me toward a more traditional mattress for …
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Posted by Karen V
from High Point, NC
on April 27, 2019
Our old mattress had 2 deep troughs where me and my husband slept. The integrity of the mattress only lasted about 6 months after purchasing. My husband is a normal weight and stature; however, I am very heavy and short. We really had different needs. Our purchase from Winkbeds was …
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Posted by Jeanette D
from Alpharetta, GA
on April 27, 2019
We wanted a very firm mattress that would not need replacing in just 2-3 years. We've had our WinkBed for almost 1 year and it still feels comfortable. It doesn't sag in the center, it still feels firm but springy, and my husband has experienced a minor decrease in back/hip …
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Posted by Fran W
from Burleson, TX
on April 27, 2019
This mattress is so great ......best mattress I’ve ever had and most comfortable.... I originally bought a double and it was so wonderful I ended up buying a king size so I have these mattresses on both beds. I have such horrible back trouble (related to terrible car wreck) and …
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Posted by Steven
from Bellmore, NY
on May 27, 2019
Fine traditional American craftsmanship.
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Posted by Rocky
from Slippery Rock, PA
on July 3, 2019
I've had several mattresses over the years, and was reluctant to move away from innerspring to a memory foam mattress as I had heard they tended to make you sleep hotter, and would get hard in the cold. Never an issue with this mattress, and after I changed beds to …
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Posted by Jerry
from Fort Lauderdale, FL
on September 21, 2019
After watching 2 different review sources on youtube (Goodbed and "The slumber yard") I decided I needed to try out this bed myself. Previously I had been sleeping on an innerspring mattress and before that, I had memory foam. I hated the sensation of memory foam but felt that innerspring …
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Posted by Cold C
from Calgary, AB
on January 8, 2020
I have read reviews from many Costco, Ashley, Amazon, Mom’s Sears. In last 10 years ordered memory foam (no thanks, short lived) and even a custom made mattress (premium cotton, wool and Swiss Springs, too hard, not for side sleepers). Myself, spouse and visitors are excited to sleep on this …
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Posted by Meredith
from Elkton, OR
on June 7, 2020
Husband and self bought this mattress 19 years ago after a year of testing different brands. It was among the most expensive we tested. It was one piece of latex foam and we compromised on a medium firmness. We slept on it for 10 years with complete comfort. (185# on …
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Posted by Tom
from West Chester, PA
on June 22, 2020
I ended up using my 90 day switch option from a Serta to this KINGSDOWN CLEAR BAY. So glad I did. I’ve owned it now 2 yrs and have had the best sleeps each night. It is so comfortable. One of the best purchases I’ve made in my lifetime. At …
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Posted by Shelley
from Houston, TX
on June 23, 2020
My past few mattresses dipped in the middle. I’ve had this one a little over a year and so far so good. It hasn’t sunk and been sleeping better
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Posted by Craig
on June 27, 2020
This has been an amazing mattress for 18 years. On the kady our growing lad decided to jump on the bed and that started a rapid decline and started to slightly sag and the edges did t bounce back. No complaints as we had 18 superb year. I’m disappointed that …
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Posted by Lindsey
from Waynesville, NC
on August 17, 2020
I have been in multiple car accidents and I have a condition called Ehlers-Danlos syndrome which keeps me in low to mid grade chronic pain in my pelvis and lower back. Sometimes my neck and upper back as well. I bought this mattress new at a liquidation store so I …
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Posted by Bernadette
on August 23, 2020
My sleep is sound and I sleep perfect . Supports my hips , back . Wake up FEELI g so great. No indentations the bed bounces back where I slept . I weigh 150 lbs. / partner 230 lbs. He sleeps so good as well . He loves the bed …
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Posted by Larry
from Arden, NC
on November 18, 2020
I wasn't aware of the brand, but knew I didn't want the "sinking" of memory foam. I got the medium firm, and it started out a bit firmer than my shoulder was used to. 5 years in, and I'm not stuck in the middle of it, so we're all good.
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Posted by Janice
from Clearlake, CA
on June 16, 2021
First Diamond deep pocket mattress we bought, per advice from a mattress salesperson, and love it. Had it for 7 years, no sagging, material still like new, firm as the first day used, comfortable and feel rested. As soon as we get into bed, fall to sleep right of way, …
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Posted by Brian
from San Francisco, CA
on July 3, 2021
Never slept better or cooler. After a year it still looks gorgeous and brand new. I'm sure this is mostly psychological because of how much I spent but going to bed every night still feels like some ultimate form of self care. I'm heavy and spend a lot of time …
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Posted by Iris
from Chicago, IL
on July 9, 2021
No sinking, sleeps on top has lasted many yrs ,I feel refreshed when I sleep on her bed HoMedics bed.The best bed .
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Posted by Liz
from Missouri City, TX
on October 27, 2021
It's a firm mattress with a firm gel-like pillow top. I like it very much. It has never molded around my body; no indentations. And it's almost ten years old.
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Posted by Georgia
from Ocean Springs, MS
on November 5, 2021
Most comfortable bed ever been on it is like a cloud holding you worth every penny we paid for it. Doesn’t sink in with heavy weight people after you have this bed, hasn’t for us since 2017 when we purchased.
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Posted by David
from Tampa, FL
on December 14, 2021
The most comfortable… and expensive mattress that we have ever purchased. My criteria for this purchase was… 1. A bed that wasn’t going to sag 2. Comfort- side sleeping/ back and stomach 3. A safe bed that’s not going to give me cancer or poison me with plastic off gassing. …
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Posted by Jessica
from Panaca, NV
on January 24, 2022
I am very excited to get this product and finally get some sleep and reduce the aches and pains my other mattress gives!
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Posted by Kelly
from Caledonia, OH
on September 2, 2022
Bought this online black Friday special from Sears. Received the mattress and box springs. Great delivery. My mattress and box springs that I had was about 20 yrs old..and it was very expensive but it was time for a new one. I will say this bed is amazing..I rest better. …
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Posted by Saul
from Battle Creek, MI
on September 10, 2022
I love how the mattress is made in Iowa and is made the day before it's delivered. These mattresses are made like things used to be built in the US, to last. I've heard horror stories that mattresses are made to last a ferw years. Not my Lebeda. They still …
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Posted by Todd
from East Greenbush, NY
on September 30, 2022
I love my Shifman mattress. It has not shown any wear from the day we bought it. I love that there is no sag or loss of firmness. The edges have maintained integrity for all this time and I can sit on the edge of the bed without sliding off. …
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Posted by Donna B
from Collinsville, IL
on November 13, 2022
I like my new mattress. I hope I never fall out as it is very high
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Posted by Ulieli
from Salt Lake City, UT
on June 15, 2023
Prior to getting this mattress, we went through two other mattresses with in an 8 year span. First one was a pillow top and the second one was a regular innerspring. The pillow top ended up being too soft and then lost it's shape with a big dip after a …
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Posted by Pablo
from New York, NY
on July 26, 2023
I've had my Miralux for at least ten years: it was great a the beginning and continues to be in great shape. No sagging, no lack of resilience, no other signs of wear. I'm about 190 lbs; sometimes alone, sometimes not. No problems either way. The spring construction provides the …
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Posted by Southern Y
from North Augusta, SC
on August 27, 2023
We always had top of the line inner spring mattresses before and they were okay. I just wished I'd known about latex mattresses much earlier in life. My Pure Talalay Bliss Beautiful is the best purchase we've ever made. Just the right softness yet firm enough I don't sink in. …
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Posted by Elena
from East Northport, NY
on October 5, 2023
I loved this mattress and there was no issues with sagging. I discovered that the mattress top had pulled in my partners side and had started to pill slightly on my side. Also small holes had appeared in the tufted parts. I was so disappointed. Warranty claim worked out fine …
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Posted by Bill I
from New York, NY
on December 9, 2009
has not lasted well.has serious impressions of our bodies despite frequent rotations
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Posted by Bob A
from Jupiter, FL
on March 27, 2012
After only 3 months our new serta mattress began to sag under us. the resulting hump in the middle can be seen 50ft away! Serta "inspector" comes out to inspect, but instead of using a straight edge level to measure the sag, he lays a string over the hump and …
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Posted by Robert B
from Charleston, SC
on December 8, 2012
In one year the bed was so soft you could push it way down with two fingers. It got to a point that our backs were in extreme pain. We contacted tyre company and was told someone would come out to look at it. I waited for an entire month …
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Posted by Israela F
from San Antonio, TX
on December 16, 2011
I've had this queen set for less than 2 years. I have fibromyalgia, so chronic pain is an issue. When I purchased this, The salesman said that this was second only to the tempurpedic, which was such a different type of mattress, i was reluctant to buy. I am in …
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Posted by Cora S
from Satsuma, AL
on December 13, 2012
Ours already has dips or cave-ins where we sleep, with a lump in the middle. Also, for the first six months, these were the hottest nights of sleep ever. We literally woke up every morning drenched in sweat. The mattress is not as firm as the one in the store.
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Posted by Albert S
from Sterling Heights, MI
on August 8, 2014
was suppose to maintain shape not our shapes--can tell where have slept as a thicker middle of mattress is present
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Posted by Mary C
from Mount Juliet, TN
on December 14, 2012
I've had many differenet mattresses in the past but I can honestly say that I've never had one like this. After 2 months the sides of the mattress made so much noise getting in and out of the bed that if I get up in the middle of the night, …
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Posted by Barbara E
from Sevierville, TN
on December 16, 2012
I first bought the Pamper for firmness and not long after sleeping on it it felt like it bottomed out and was so hard so the store done a comfort exchange for the Nutrition .At first it felt really supportive and then it began to sink and it was checked …
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Posted by Karen L
from Mc Cook, NE
on December 17, 2012
Paid quite a bit for set. ($1600) After three years was broke down. Looked like what I like to call "canoes" on each side. Factory rep came and measured the indentations on each side. Said they had a bunch of faulty materials and would redo the pillow top. Factory had …
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Posted by Trey P
from Los Altos, CA
on December 13, 2009
Had to buy a california king size mattress and box spring when my queen size box spring wouldn't fit up the stairwell of a new house (king's have 2 twin size box springs-who knew?). Buying a mattress is worse than buying a used car. Even though I enjoy negotiating a …
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Posted by Michelle H
from Bethesda, MD
on December 13, 2009
A good mattress for someone looking for something not too firm and not too soft
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Posted by V S
from Malvern, PA
on October 19, 2011
I now have major neck and upper back issues because of this bed. I would NEVER recommend this to anyone! The bed within 2 weeks started sagging on both my side as well as my husbands. The middle has popped up and I was told to just throw my kids …
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Posted by Melissa H
from Crestview, FL
on December 20, 2012
Got this bed because it had a 25 year warranty and was comfortable at the store. After a few months back started hurting as the mattress contours to you and stays creating an uncomfortable sunkin hole you sleep in. So angry for the price I paid. I now have severe …
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Posted by Ed C
from Poway, CA
on October 18, 2011
After only 4 months of use this mattress is already sagging in the middle. I am not a big guy or a heavy guy and was very surprised about the sagging. I have even tried to sleep near the edges of the bed, but the slope that has already developed …
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Posted by S D
from Staten Island, NY
on May 3, 2011
For a little background: My husband and I are young and healthy, in our early 30’s. I never had any back issues, until the experience with these mattresses! We purchased a Dr. B Signature Plush from a Staten Island store because if felt supportive and comfortable, however, after a week …
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Posted by Rosemary L
from Simi Valley, CA
on April 26, 2011
We purchased a high end Simmons Mattress"Buchanan" at $5275.00 in 2008 after being told it was the top of the line and very durable. In less than three years it had body impressions and lumps. We called the store and Mike sent out an investigator to see the problem, but …
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Posted by Ellyn B
from Sulphur, LA
on December 22, 2012
cant get representive from corsicana to call nor the store, hometown furniture in sulphur louisiana to call me back and its been two months. it is really sad when you have a bed not even a year old yet that you have to leave and sleep in your recliner cause …
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Posted by Anonymous
from Miami, FL
on December 22, 2012
HORRIBLE !!!!!!!!!!! Box spring is good but MATTRESS is horrible sunk in as if it were used and not knew..........comfortable day 1 then after that it sunk in bouth sides of where I sleep and my husband s...............what a total rip off ...I will never ever buy from niether company …
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Posted by Andrew R
from Manvel, TX
on December 27, 2012
I bought the mattress about three years ago and it felt very comfortable for about a year. After that year the comfort has slowly deteriorated. The bed has lost its firmness and has bad indentations. In the last 9 months you can start to feel the springs poking you in …
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Posted by Norah D
on December 29, 2012
Something happened to a coil on the right side of the mattress. Now there is a deep dip in that area. Before that happened, it was a very comfortable bed! Now my husband wakes up with backaches every morning and can't sleep there anymore!
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Posted by Steve B
from Fenton, MI
on February 16, 2010
Bought the mattress 2 years ago. The body impression for both my wife and I are now up to ~2 inches deep.
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Posted by Arelis
from Hollywood, FL
on August 9, 2014
I owed a Simmons Beautyrest in King size for a few years and the mattress still in great shape, I just bought this Pontevedra and was delivered last night and I was shocked with the quality, not good at all, the quality feels very cheap and I would not recommend …
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Posted by Cindy M
from Parksville, KY
on September 9, 2010
My husband and I purchased this matress/boxspring set in our local serta store after carefully trying it out. It felt wonderful in the store.....firm yet conforming to your body then once you got up it went back into place. It seemed perfect, however, after about 2 weeks one of the …
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Posted by Glenna P
from Surprise, AZ
on November 10, 2010
At first the bed was very comfortable but after sleeping on it all night my body hurt all over. At first I thought it was me until the HOLE began to appear. I called RC Willey and told them about it, they sent out an inspector and they declined replacing …
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Posted by Gee D
from Philadelphia, PA
on November 10, 2010
This mattress is complete garbage. Its so bad that the company doesnt even honor their warranty with it. If you enjoy back pain and sleepless nights than this is definitely the mattress for you. I personally would be embarrassed as a company to make a product so terrible. I guess …
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Posted by Dorothy K
from Newport, MI
on August 9, 2014
We have had to exchange this mattress and it's getting to look the same problems are starting
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Posted by Brent N
from El Cajon, CA
on October 29, 2010
when you spend a large amount of money on somthing you should be satisfied wrong!!!!!, sleep tek inspected matteress and found sagging and then reported no problem found "liar" i do not recommend sweda mattress or jeromes for that matter, good luck future shoppers, beware of false information and warranty
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Posted by Catrina T
from Lyndonville, NY
on October 20, 2010
I went with the latex mattress after extensive research and wanting to get away from inner spring mattress then trying it out in the store. It was great at first, meaning a few months. After that I started to notice the center of the mattress would not spring back and …
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Posted by N M
from Santa Monica, CA
on August 2, 2012
This mattress is entirely too soft. My opinion is that the pillow top is too plush inhibiting proper back support. Everyone that sleeps on this mattress complains of lower back pain in the morning. Even though I was assured the memory foam would not trap heat, it does indeed generate …
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Posted by Ron E
from Keller, TX
on November 12, 2010
We purchased an Aireloom mattress July 07, from a store called "The Dump". We are very unsatisfied with this mattress. It has two large indentions on each side, where my wife and I sleep. The memory foam built into this mattress has completely broken down to the point that when …
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Posted by Ellen U
from Asheville, NC
on December 6, 2010
I am pissed off that I spent a month's salary for a new bed that is now stuck with a deep dip in the middle of the bed after just a few months under my 140 pound body. The only thing firm about this bed is the edge support. The …
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Posted by Bill R
from Waco, TX
on September 23, 2011
In year three, it really began to break down. I weigh 190 lbs and my wife weighs 110 lbs, but the mattress formed permanent body impressions under both of us and a huge ridge in the center. I'm in my mid 30's and in good physical condition, but I have …
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Posted by Ashley H
from Omaha, NE
on November 14, 2011
Corsicana's products are terrible, 2 beds in less than 2 years that had the same problem. They are rude and overall very challenging to work with. They refused to help me in the end with getting another warranty exchange, therefore, I need to purchase another mattress (which I spent $1000 …
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Posted by Desiree S
from Callander, ON
on February 1, 2012
We bought a King Size Serta Trump Mattress and within 14 months it had an inch and three quarter body impression! My husband and I are neither obese people. We did not qualify under the warranty for a replacement mattress because of the fact that I cut off all the …
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Posted by Linda C
from Hillsboro, IL
on February 18, 2012
The mattress is only 1 1/2 years old and it looks like it's 20 years old. We have rotated the mattress every month as we were told to do. The body impressions show severly even when the bed is made. I would never recommend the mattress to anyone.. My son …
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Posted by Patricia D
from Springfield, PA
on March 19, 2012
Purchased these mattresses a few months ago and they already have body impressions which never spring back. Neither of us are heavy - one weighs 129 lbs. and the other weighs 135 lbs. They have formed a slight well which makes you roll over into each night. We bought two …
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Posted by Mark H
from Aiken, SC
on September 9, 2011
Corsicana has been our worst mattress purchase ever. Support began to fail within days. The mattress was completely unusable within six months. Corsicana refused to warranty the mattress because the "body impressions" were not deep enough. Customer service has been non-existant. The mattress was purchased at a going-out-of-business sale, now …
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Posted by David H
from Plentywood, MT
on August 6, 2012
Bought this mattress direct from a manufacturers representative in a store closeout. Told him that I had severe back issues. He lied and said this was the "best bed on the market for back issues". This is the worst bed I have ever slept on! If you do not have …
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Posted by Bob G
from Stoughton, MA
on August 12, 2012
The bed was manufactured on 2/5/2008 internally. We have had the set for only 2 years. We both wake up with horrible back pain. My wife even had back surgery while it was not the complete cause it was a contributing factor. I have turned the matteress around and over …
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Posted by Susan H
from Spartanburg, SC
on November 28, 2010
We purchased the complete set from a local retailer. After less than 3 weeks both sides there were sags. Contacted the retailer and they said Stearns & Foster would do nothing unless it was over 1.5". Well, our right now is 1". I was not informed prior to purchases this …
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Posted by B G
from Tucson, AZ
on December 13, 2011
We bought this mattress September of 2008. It was less than a year old and we were waking up sore. Indentations were already forming in the bed. We bought a memory foam topper which improved the comfort. But the ridge in the middle of the bed was magnified by the …
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Posted by Rbert S
from Rentz, GA
on March 25, 2012
valley and mountain across.mattress top.very uncomformable.i cannot even sleep on mattrss.have to sleep in another bedroom.retailer told me to push down on hump and it wood eliminate mountain and valley.you guest it .it did not work. my wife and i are very displeased with product. we have actually turned the …
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Posted by Doug M
from Placerville, CA
on October 16, 2010
The mattress was very confortable when we bought it, we tried almost every bed in the store and shopped around quite a bit. There are sags on both mine and my wife's sides adding our to morning back pain and we are now after only about 7 years having to …
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Posted by Wendy A
from Evansville, IN
on April 29, 2012
This bed is a waste of money. My husband and I thought we were investing in a good mattress that would help our lower back pain, and give us a good nights sleep. Boy were we wrong! After only a few nights we noticed the bed began to settle or …
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Posted by Julieann J
from Blue Point, NY
on December 29, 2012
After 5 months, we have huge body impressions on both sides of our bed. You would think we with 500 pounds which is not case. Needless to say, we have back issues since there is no support. We have been trying to resolve with retailer for almost 7 months.. It …
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Posted by Paula M
from Mount Vernon, IL
on November 18, 2011
Thought we were getting a nice bed..WRONG! It only took a few nights to realize we had made a big mistake. We have had this set just under 90 days. To look at the bed you would think it was 30 years old. Our body imprints are very visible when …
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Posted by Rebecca G
from Dodge City, KS
on February 17, 2016
This mattress was purchased in April of 2015 and it has already began developing sink holes where my husband and i sleep if you roll to the middle it is much firmer. Horrible design not even close to luxury. Do not waste your money on this one. We paid $1,400.00 …
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Posted by Katherine C
from Livonia, MI
on August 9, 2014
We really liked the mattress when we first purchased it. It was soft and comfy and kept us cool. In just a little less than a year, there are 2 body imprints in the surface, and we both have sore backs every morning. We were guaranteed the mattress would last …
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Posted by Yaffa L
from Great Neck, NY
on September 3, 2011
I bought this mattress at a "fine " furniture store that was closing. I have gotten many wonderful things there. They were selling mattresses from Five Star which they said was amazing so I trusted them. It felt good in the store and for one month afterwards...soft and cozy just …
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Posted by Wendy R
from Franconia, NH
on April 17, 2011
Look at the fine print if you buy one of these lousy mattresses....no money back.....can't return to dealer...can't return to manufacturer.....leaves a deep "body impression" after a week of use, that the dealer says is normal for the "new" materials that are used to make these lousy mattresses......a COMPLETE waste …
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Posted by Mary A
from Louisville, KY
on November 13, 2011
I purchased not one but two luxury mattresses from Bowles. One Queen for my mother and a King for myself. Mine was $2200. Within 6 months mine had a dip and my mother's also. It was so bad I had horrible back pain and had to turn around and sleep …
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Posted by Lisa D
from Naperville, IL
on October 25, 2010
We purchased this P.O.S. mattress from Mattress Giant in 2005. Within 5 months we had them come out because we had deep body ruts that were visible when the bed was made!. At this time they came out and replaced the box springs. After 4 more years the body ruts …
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Posted by Cindy L
from Burlington, ON
on December 30, 2012
I purchased this mattress a year ago from Sleep Country $2500 and it seemed fine at first. But within a few months I noticed back and neck aches and kept waking all night. I went away on vacation and slept amazing and then realized it was my sagging mattress. I …
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Posted by Brent H
from Toccoa, GA
on April 11, 2012
3 months after we bought the mattress it started developing holes. The mattress is now causing my wife and I to have back and kneck problems. Five Star will not respond to calls or emails. I would never purchase from them again.Pure crap! I would never recommend five star mattress …
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Posted by Kent L
from Shawnee Mission, KS
on February 23, 2012
I'll cut to the chase: If you have any kind of stain, no matter how light or how small - warranty void. If you have not rotated your matress religiously - warranty void. Englander's version of their 15 yr warranty - rotate your mattress 1/4 turn (even though this causes …
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Posted by Jerry D
from Burbank, CA
on January 19, 2012
I would give less than one star if I could. Mattress was terrible. After 2 weeks it was sinking in. Causing back pains. After 6 months it had a 3" deep hole where I slept. AWFUL - Luis & the staff don't care. Comfort guarantee is bogus - a scratch …
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Posted by Steve H
from Rochester, NY
on December 30, 2012
My wife was tired of this mattress after 6 months when it started sagging), and I thought it just needed more break in time. Suffered through it but now the sagging is about 3" on each side. Time for another mattress. Going to Prana.
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Posted by Norma P
from Orange, CA
on December 30, 2012
Seemed very firm in store to both me and hubby, but in a couple of days it was too soft. Not good if you need firm hip and low back support. I get up with low back pain and spasms, stooped over for several hours waiting for ice to calm …
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Posted by Michele T
from Newport, MI
on May 6, 2012
By the time a year passed, I noticed that I could only spin this $1100 mattress, I didn't get a full two sides to work with. Good thing I sleep alone! Now, at year 2, the spot I sleep in is sinking where my butt is. I am not a …
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Posted by Marilyn T
from Jonesboro, AR
on December 31, 2012
I bought a sealy grendon queen firm mattress. After a month, it started to sag in the middle. After a lot of complaining, they brought out another mattress. In 2 weeks it started to sag again....The store wanted me to go up in price and pay handleing fees in order …
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Posted by Scott G
from Medford, NY
on December 28, 2011
Shame On The Makers Of This Product. Don't Say Your The Best When Your Not. The Mattress Has Two Large Depressions Were My Wife And I Sleep. Sleepy's Is The Seller And They Sent A Rep Out And He Denied The Calim For A Stain. I Guess If You Put …
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Posted by Karl S
on January 4, 2013
City Mattress told us this is normal to have depressions like we have. 3,000.00 to have depressions........If you roll over in the middle, you will slide back to either side. I ask the salesman at the Niagara Falls store why he didn't tell me that there would be depressions and …
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Posted by Stephen B
from Needham, MA
on December 14, 2009
Posted by Victoria C
from Decorah, IA
on January 25, 2010
Prior to owning this mattress, we had a locally-made mattress, with which we were really happy. Then I got pregnant, and had a lot of hip pain. I tried chiropractors, doctors, and exercise, but it wasn't until we switched to this mattress that the pain disappeared! The mattress is firm, …
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Posted by Chellie P
from Newbury Park, CA
on March 31, 2010
We purchased the Chateau Cashmere on the third try from the Stress O Pedic company. The first 2 mattresses were horrible and had body impressions on the first 3 days. We couldn't return the mattress for a refund as they let us exchange it twice. The Chateau Cashmere was pretty …
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Posted by Kim P
from Ellicott City, MD
on June 17, 2010
This king size firm mattress lasted a year, maybe. We now have almost 2 inch indentations on both sides of the mattress. My wife weighs 120 and I weigh 195, so explain why this happened. So after five months of dealing with their idiots at customer service I am told …
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Posted by Melanie J
from Salem, IL
on December 5, 2010
This has been a great mattress. 7 years old and no problems. Don't have to flip it. Still forms to body and supports us well. No edge sagging. Supports body on top of mattress without a sinking feeling, yet very soft with pillow top plush option. Have heard that some …
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Posted by John H
from Austin, TX
on December 4, 2010
This is a piece of junk. We tried to get the manufacturer to replace it. The guy came out and barked: "How old is this? " It was about three months old, within the warranty. He took some measurements and said he'd get back to us. HAH! Don't buy any …
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Posted by Donna H
from Vine Grove, KY
on December 16, 2010
I purchased this mattress set, and the top mattress broke down after a few months. The retailer replaced it with the same model, but this one broke down even sooner. We are not overweight, but this mattress has broken down so much that you can see outlines of our bodies! …
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Posted by Car S
from New Smyrna Beach, FL
on December 15, 2010
There seems to be a weight threshold at which the mattress sags permanently. If you are heavier this is not a good mattress. But I do like Latex - a stop in between Memory foam and Coil. My husband feels it is not enough support for him following back surgery. …
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Posted by Laura N
from Tomball, TX
on July 8, 2012
The bed is much harder than it was in the store and does not conform to our bodies. I wake up with backaches almost every morning. There is also an indentation on my side of the bed. REALLY!! and we have only had it for 6 weeks. We are returning …
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Posted by Lor T
from Langley, BC
on January 20, 2013
First few months were great.... By 12 months we were complaining about not sleeping well......now 18 months and we aren't sleeping at all. Our low backs are screaming after an hour in bed !!!! Something seriously wrong with theses beds!!! DON'T BUY SEALY!!!!!
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Posted by Jere F
from Houston, TX
on December 30, 2010
Tried the WorldClass Decadence plush pillowtop with latex and PUR foams but it was definitely too soft - especially for my 215 lb husband. Valleys developed where we slept on both sides of our king with a 1 foot wide ridge down the middle. The valleys come back up when …
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Posted by Theresa O
from Pahrump, NV
on January 9, 2011
I totally concur with the previous review. After less than 1 1/2 years of use my husband and I each had our own "pit" that we slept in. I contacted RC Willey where we purchased it. They had a "mattress inspector" come to check it out. He laid out a …
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Posted by Andrea F
from Miami, FL
on July 15, 2012
When we first rec'd this mattress, it was like a dream come true! We couldn't believe how wonderful it was then after about 7-9months we started sinking- literally! . If we sleep longer than 5hrs tops we both will wake up to aching lower back pain. We too, like most …
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Posted by Toni S
on February 7, 2013
After looking at many cheaper models due to budget - finally resolved to investing more and bought the plush on recommendation that I was best suited to a plush (from Sleepys sleep test) - had asked for firm and had great sleep on that type for years. Got it home …
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Posted by Alli A
from Yorktown Heights, NY
on February 11, 2013
This mattress was literallt the WORST mattress that I have ever purchased. When I initially layed on it in the store, it felt comfortable; however, it took only one night of sleeping in it to prove otherwise. After 20 minutes or so, the entire memory foam/memory gel, top half of …
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Posted by Brian S
from Plainfield, IL
on January 29, 2011
Absolutely horrible. Purchased be from American Mattress in Oswego, IL. Literally carrying bed to the curb on Monday AM as my new bed is being delivered by Costco, who will stand behind their product. Bed was comfotable for 3 months before deteriorating into a bed with 2 body impressions that …
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Posted by Anonymous
from Davis, CA
on November 12, 2011
This review is based on the Stress-O-Pedic Chateau Series Latex Bed sold to us with the Liggett & Platt adjustable foundation. The adjustable foundation is WONDERFUL...we are keeping that. The Stress-O-Pedic Mattress is the problem and this review is based on that only. We were told this bed was a …
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Posted by Tony N
from Montgomery, NY
on October 17, 2011
We bought our first Simmons Beautyrest Matira Extra Firm King Mattress online from Sears for a great price [or so I thought!] on September 8, 2011. [Order #263718602] It was delivered on September 16, 2011. However, we did try it out first at Sears in Middletown, NY and Sleepy’s in …
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Posted by Laura B
from Mc Gregor, TX
on December 21, 2011
The first week we owned this bed, there were 2 body shaped divots where we slept. Someone told us it would even out over time, so we waited. When my back pain became intolerable, I called the store where we made our purchase, DUBOISE IN WACO, TX, and they wouldn't …
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Posted by Tom T
from State College, PA
on April 29, 2012
This mattress had a good brand name Sealy and seemed to be nice and firm at the store. Took two weeks for delivery "every mattress is made to order for the customer" Began to sense unevenness in the support within a week, by two week it was obvious it had …
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Posted by H S
from Bensalem, PA
on December 23, 2010
After only a year, it sags and causes backaches. DO NOT BUY THIS!! We contacted Sleepy's and Simmons and neither will do anything to resolve it. We will never buy from Sleepy's or a Simmons bed again! To purchase a mattress over $1300 to have it not last absolutely disgusts …
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Posted by Carrie R
from Chesapeake Beach, MD
on September 7, 2010
My husband and I were thrilled with this mattress at first now less than 2 years later we have sore backs every day. The pillow top is indented more than an inch and they denied our warranty claim because "They don't warranty comfort." The pillow top part is abour 4.5 …
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Posted by Sue S
from Huntsville, AL
on January 28, 2011
Replaced first mattress (Adams Farm firm) on warranty after one year. Company said the foam had separated and there had been some problems with that mattress. Second one (Lakeside Mist firm) is just as lumpy. Even with turning regularly, there is a lump all down the middle between two sleepers. …
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Posted by William R
from Hinsdale, IL
on January 10, 2013
This was supposedly a higher end model, Sealy Posturepedic Signature Greenhurst Luxury Firm Euro PillowTop, and came with a 10 year warranty. But this bed started sinking within just a few months. Now after 2 1/2 years the divots are so deep that my wife and I have to help …
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Posted by Debbie R
from Birmingham, AL
on January 13, 2013
As long as I live, I will NEVER buy another Serta mattress. A 105 lb. girl slept on this mattress for less than a year and it began sagging but not quite at the 1 1/2 inch mark to keep us from filing a claim. Shame on you Serta.
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Posted by Patricia D
from Antioch, IL
on January 19, 2013
Threee years ago I bought what I thought would be the best mattress for my back wrong. Two and on half years later the center of tghe matress caved in and when you stand it on its side to turn it all the insides fall to one side, turn it …
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Posted by Margaret S
on January 19, 2013
High ridge in the middle. Absolutley ridiculous My old bed was better and it was 10 years old. Avoid this bed. If you buy it you will be sorry. Terrible quality! This bed is a total disappointment. Don't be fooled by a five minute "test drive" in a mattress store.
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Posted by John M
from North Wales, PA
on February 19, 2011
Purchased King mattress and box springs from Mattress Expert online for a great price of $1225.00. It is important to note that Simmons redesigned the World Class model in 2010. Bed has NXG memory foam and latex. The plush firm feels great, very comfortable and has the stronger coil guage …
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Posted by Kyle M
from Madison, AL
on June 30, 2011
After purchasing this mattress set for a higher price, I thought we would be sleeping good for the next 8 years. But No! After 6 months we noticed that we were sinking in to the abyss and no support whatsoever. This mattress is of such poor quality that you can …
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Posted by Therese W
from Duluth, MN
on June 15, 2011
This bed was great for the first 2 weeks or so, then it went south! There was literally a hole I laid in on my side with a hill, yes a hill in the middle. My back felt awful every day, which I finally linked to this bed after 100's …
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Posted by Theresa S
from Spokane, WA
on June 2, 2011
We bought our first Simmons Beautyrest less than one year ago. This bed proved to be too firm but still acquired two distinct sinkholes where my husband and I each lay. We were told to sleep on this mattress for 40 days and that then we would be able to …
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Posted by Eric M
from Long Island City, NY
on July 2, 2011
This is a nice looking mattress that was sold to me by Sleepy's as "Natural Latex" on getting it home I find that the legal labelling describes it as only 21% Latex and 77% polyurethane foam. We had some discussiions with Sleepy's and did some local research, finding that Sleepy's …
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Posted by Steve C
from Cleveland, OH
on July 1, 2011
The poorest constructed mattress I have ever had the misfortune of owning. The mattress sunk in over 3 inches in less than a month. My wife and I both had horrible back and leg pain from sleeping on this horrible pos. The box spring/foundation also squeeked like crazy and sagged. …
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Posted by Timothy
from Hardwick, MA
on October 26, 2014
Went back to Sleepy's 3 times and each time got a bad mattress from this line. Carolina Mattress Guild makes lousy mattresses. After one month the mattress lost it's form,became lumpy,edge of mattress fell apart. I will be lucky if it lasts another year.The worst mattress I have ever owned …
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Posted by Michelle G
from Los Angeles, CA
on June 21, 2012
In May 2010, we bought a brand new Summerhill and Bishop "Norland" plush firm bed. It's not named the "Norland" anymore, it's called something else now. It was one of the medium end ones -- about $1700 for a Cal king. Keep in mind, this was only two years ago, …
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Posted by Major S
on June 30, 2012
At first I was comfortable and happy with this bed. But over time the mattress began to develop sags in the middle or wherever I lay. And consequently, since I'm sleeping on a hammock now, my back started killing. Because it's a 'plush cover' mattress, it can't be flipped either. …
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Posted by Tina R
from Noblesville, IN
on June 30, 2012
Do not waste money on it. Was soft and nice in beginning but now you can clearly see why it was a cheaper mattress. It has a visible bulge at end. Springs went bad. The "pillow top" which initially was said by dealer as the best in store, has gone …
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Posted by Suzanne T
from Columbus, MS
on August 18, 2012
This mattress causes all kinds of pain. After a while you are sleeping in a hole. This caused me to get a frozen shoulder and had to endure months of excruciating therapy. We then had it replaced and now we are experiencing the same thing all over again. This time …
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Posted by J M
from Tooele, UT
on August 31, 2012
This is my second Serta in 2 years. The first was their Latex Pure Response Energizing King size. After one year they warrantied it and I was convinced to upgrade to the Entrancement. Again after 18 months the body impressions are deeper than expected. I am again left to hope …
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Posted by Karen W
from Bartlett, IL
on August 16, 2012
Not worth the money huge disappointment. I've had my bed 8 months, now i am out looking for a new bed. Customer service said there was nothing they could do, suggested I rotate more often which doesn't help. If you want a bed that feels like a 30 year old …
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Posted by Eric G
from Houston, TX
on September 2, 2012
After five years, there are two distinct -- and growing -- "hollows" where my wife and I sleep. And we are not giants -- 180 and 140 pounds. Disappointing. Good latex construction is NOT supposed to do this. We are contacting Sealy to complain and see what remedy our 20-year …
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Posted by Lesley A
from Norman, OK
on September 2, 2012
The bed felt great for about one year. Then you could start to see the body impression dips on both sides. Still under warranty, Sealy (from Evan's) said the dips weren't deep enough. Then when the dips got deeper they found a small spot on the cover which invalidates the …
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Posted by Erin F
from Bethel Park, PA
on September 17, 2012
My mattress was deemed defective. Instead of the company standing behind their product and doing what needed to be done for customer service and to represent their commitment to not having defective products, it took 5 months to have resolution. The company charges delivery and mattress removals (even for their …
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Posted by Lauren H
from Oshawa, ON
on September 15, 2012
I travel a lot and so I was excited when I had a full week to sleep on my new mattress from Kingsdown. After 7 days of sleeping on the King size mattress I had back pain and there was a body impression in the mattress. I bought the mattress …
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Posted by Mickie N
from New Smyrna Beach, FL
on September 15, 2012
Made my purchase on 4/26/09. This mattress was great for about 6 mo. it has been getting worse ever since. Sagging on both sides the mattress top is also separating causing it to wrinkle , and I wake up with a back ache 1/2 way through the night.. I hope …
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Posted by Adam F
from Grass Valley, CA
on October 1, 2012
We bought the Cal King Aireloom "Larsen" from RC Willey for approximately $3500 out the door. We were coming off a Nova Foam from Costco. I didn't think it was providing the same support it did 2 years prior. I had high hopes for this new $3500 mattress and they …
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Posted by Kim J
from Buhl, MN
on September 23, 2012
I have had this for less than one year. Very uncomfortable. Sags in the middle. I shift around the bed all night trying to get comfortable. Nothing helps. Even sleep without a pillow because it sags so much in the middle. Retailer will not refund money -- only replace with …
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Posted by Pamela J
from Greenville, SC
on October 2, 2012
This mattress has made me move it to the guest bedroom. My husband whose weight is about 180lbs and I my weight is 140lbs and after 18months the middle of the mattress has terrible lumps which had us waking up throughout the night in pain. We contacted Jeff Lynch where …
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Posted by Charles R
from Fort Scott, KS
on September 23, 2012
This piece of garbage should never have left the factory. Center has collapsed. Made unevenly. Sleeping on the ground is better and safer. How can this outfit remain in business?
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Posted by K L
from Kelowna, BC
on October 2, 2012
After spending a fortune, I was really excited to receive my new mattress. I really thought I had finally found something that could let me get some much needed rest. Having dealt with severe back problems for years I was looking for something pressure revealing and comfortable. The first few …
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Posted by Denise P
from Mount Pleasant, MI
on October 11, 2012
I bought this bed at the end of June and it is now October 11, 2012 and there are two definate inpressions where we sleep. The memory foam has done lost it's memory. For the money we paid for this high end matress it should have lasted 3 or 4 …
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Posted by Pam C
from Cold Lake, AB
on October 11, 2012
Bought from SEARS, after about a week of sleeping on it there was a body impression. Now after a few months, I am so sore when I wake up. There is a masssive impression on each side of the bed. I cannot even sleep close to my husband as I …
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Posted by Carol H
from Pompano Beach, FL
on October 12, 2012
Would not buy, ever again. Feel cheated. Horrible back pain, cannot turn in bed, can't get out of foam depression. Horrible warranty, by company and dealer. Do not patronize
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Posted by Anonymous
from Oneonta, NY
on July 30, 2012
I assumed this was the absolute cheapest one they make because you can't flip it. I may be right that it was the cheapest one (my husband bought it and he's no longer with us) but I guess the mattress industry "makes them that way now "so that they don't …
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Posted by David W
from Pompano Beach, FL
on August 15, 2012
Within 3 months, the side cushioning collapsed and blew out. Within 6 months, another side went. And my wife and I are not morbidly obese people. No support. Lumpy. I wake up in the morning in pain. Has formed a valley in the middle which has brought my wife and …
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Posted by Samantha M
from Herington, KS
on August 16, 2012
We bought this mattress set back in 2008 when it first came out. We had looked through several stores before buying, and finally decided on this one. For $1800 and with a 15 year warranty we thought we were choosing well. We were wrong. We have had the set for …
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Posted by Jen L
from Paragould, AR
on September 18, 2012
When we bought this mattress set it was supposed to have a 30 yr war. and we were told that the full war. was good for 5 yrs then it would be prorated. We have had this bed for a little less then 4 yrs and in the middle it …
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Posted by Jason F
from Omaha, NE
on October 19, 2012
My wife and I purchased a Vera Wang mattress for $2500 in April of 2011. It was less than 6 months before it started sagging pretty badly. We rotated the mattress as we were told to in their instructions, and it was still that bad. We contacted The Bedding Company …
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Posted by Jane H
from Atlanta, GA
on October 20, 2012
If you like throwing away $3,000 - this is your bed. Feels like you're sleeping on cotton balls after 3 months. Foam breaks down. You'll be sleeping in a hole.. Want to roll over you have to climb up hill first. Like waking up at 2am drenched in sweat. You …
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Posted by Debra V
from Fond Du Lac, WI
on October 29, 2012
We took time and chose our set carefully for the right comfort level and this mattress started out quite firm but within weeks it lost its ability to return to shape, we now have a visible big high spot in the middle of the bed and sink down 6 inches …
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Posted by Lynn L
from Port Hope, ON
on October 30, 2012
I have had this Mattress for 8 months and I have say it was the worst thing that we have ever slept on. In a matter of months I have a vally in the middle of it is just getting worse as time go. Maybe if you are getting this …
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Posted by Rick W
from Tahoe City, CA
on November 7, 2012
The bed is extremely temperature sensitive. Not a good bed for cold climates. The same thing is true for the pillows. They become way to hard when the temperatures get cold. I need to get up 4 or 5 times a night because my shoulders and pain hurt so much.
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Posted by Corey D
from Mohrsville, PA
on November 11, 2012
My wife was pushed into this bed by the sleepy's sales rep. I let her pick out any bed she wanted as I have never had back pain from sleeping. At the time we bought this bed we were only engaged and I still slept in a 10 + year …
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Posted by Andrea P
from Washington, DC
on May 31, 2015
It is supposed to be a firm matress and is totally the opposite. The springs dig into my back causing health problems. It feels like a fake matress, used just for decoration or something. For your comfort and health never buy this crap.
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Posted by Jody C
from Girard, KS
on December 28, 2010
My husband and I bought this mattress and after 8 nights, felt like we were sleeping in a coffin---we just sunk further and further down. We had awful lower back pain, numbness/tingling in our shoulders and arms (couldn't possibly roll over in our "holes"), etc. Tried to return it--more nightmares! …
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Posted by Alan D
from Charlotte, NC
on November 12, 2012
After only two months, our King Serta Bellagio pillow top has two sag areas where we sleep, and now it is noticeably raised in the middle! We are a normal weight/slim couple and it's hard to get into the middle because we slope back down to the sagged areas!
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Posted by Bob H
from Blairsville, GA
on November 16, 2012
I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed …
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Posted by Rosalie S
from Henderson, KY
on November 17, 2012
DO NOT PURCHASE THIS MATTRESS! After 6 months the mattress begins to sag and Spring Air gives you the run arounds over the warranty of the mattress. There is a 2 inch sag and my husband and I have to put pillows between us to keep from rolling on top …
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Posted by Cathy B
from Walton, NY
on November 19, 2012
This is the third mattress. The Sleep Store replaced it twice.We went to 2 twin XLs instead of the King. Within weeks, the mattress sags and there is an indent where your body lays. This makes it uncomfortable to sleep. NOT what we expected for the money. I've written to …
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Posted by Darissa H
on November 19, 2012
I had always slept in a Simmons bed since I was a child. My parents and grandparents never brought another brand of matters because my family believed “It was worth buying a Simmons for its reliable quality.” I got married last year and obviously I told my husband our mattress …
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Posted by Aimee M
from Morrisville, NC
on November 25, 2012
We have had this mattress for 2 1/2 years and it's awful. The first 3 months were ok and then it quickly started sinking in where we sleep. Now, after 2 1/2 years we have large cavities or body impressions on each side of the mattress. We have a king. …
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Posted by Brian M
from Shrewsbury, MA
on January 23, 2013
I Would not buy this Mattress again, it showed and felt nice in the store but failed much to soon once home. My Back is in pain from sleeping on it.
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Posted by Cynthia H
from Washoe Valley, NV
on January 23, 2013
$2400 down the drain. Wish I could take it back burn it in the parking lot. Plus the fact its hard to lift to just tuck in the sheets its too heavy. Why is it you can take just about everything back but a mattress? After 1 week I called …
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Posted by Imogene P
from Macon, GA
on November 25, 2012
Will never buy any product made by this company. It squeaks from the time you get in the bed until the time you get out.
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Posted by Debby H
from Auburn, WA
on December 2, 2012
The divide in the middle is an actual ridge after a short time. I find the most comfortable time in bed is before my husband gets there and I can lie crosswise; otherwide you roll towards the edge of the bed because of the ridge; have almost rolled off two …
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Posted by Sharon S
on December 2, 2012
I am so dissapointed in my $2,000 iComfort bed and even more dissapointed in the level of customer service from Serta. I am playing by Serta's warranty rules yet after numerous calls and visits to the store where we purchased it, and two calls to Serta, my husband's side is …
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Posted by Penny B
from Frisco, TX
on January 23, 2013
I purchased the bed in November 2009 asking for the top of the line to support my large husband. We were told that the Palomino was the "Best of the Best" and would NEVER be a problem. By Septemaber of 2011 both sides had collapsed (we rotated it every month). …
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Posted by Louella H
from Louisville, TN
on January 27, 2013
An around expensive mattress that doesn't make the grade. Would not recommend this one to anyone. There is a hump in the middle of our bed and indentions where we sleep on each side.
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Posted by Nor N
from Hanover, MA
on January 27, 2013
Not good for a side or belly sleeper or back sleeper I wake up each morning for past few years with sore hips/arms saying I need a new mattress. A few years ago, I did put a pillow topper on mattress and it helped a little. But, can still see …
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Posted by Jean T
from Orlando, FL
on January 30, 2013
Vivon is a nightmare!!!! I I just purchased two Vivon mattresses for a vacation rental unit. When the order arrived, the box springs looked normal, but the mattresses were decompressed and rolled up into a bag. The delivery guy said they are all shipped that way and the mattresses would …
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Posted by Camille W
from Duluth, GA
on February 4, 2013
We bought this bed a year and a half ago after sleeping on a Sealy for more than 8 years~~should've saved our money and kept the old bed! Within 6 months of purchasing this set, it sags where my husband and I sleep which causes a bump in the middle …
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Posted by J T
from New Port Richey, FL
on February 12, 2013
We had a similar mattress for about 8 years. Sealy replaced it with this comparable model under our ten year warranty. We were thrilled. The new mattress is less then 3 months old and has depressions in it almost as bad as our 8 year old previous mattress. Sealy had …
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Posted by K F
from Newport News, VA
on February 14, 2013
I've been complaining to my wife about my back and shoulders when I wake up and climb out of bed, not roll out of bed, in the morning. I am reminded of the struggle as a kid getting out of waterbeds before they were wave-less. When changing the sheets I …
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Posted by Ellen M
from Show Low, AZ
on February 15, 2013
I have bought better mattesses at roadside mattress builders for $79 per set. After 10 months the mattress had two permanent dips the length of our bodies. We went on vacation, came home, and they still had not puffed back up. We are not heavy people. I am 5'11" and …
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Posted by David B
from Colorado Springs, CO
on February 18, 2013
We originally purchased the BeautyRest Angelique Visco Cushion Firm King from Macy's in 2008. It started started sinking right away. Macy's sent out the guy and he reported the almost 2 inch valley. Macy's allowed us to upgrade to the NXG250 Luxury Firm mattress ($2260) if we paid the $150 …
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Posted by Felicia S
from Johns Island, SC
on February 22, 2013
All I want is a new mattress with a new box spring because changing the mattress require the same factory box springs to that mattress, because all mattress don't work with different box springs.
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Posted by Ashley Y
from York, ON
on February 22, 2013
the mattress began sinking at the 2 month point after purchase when the retailer was contacted a large pile of paperwork was given to us which needed to be completed. they took several months to review the complaint and then could not bother to show up at any of the …
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Posted by Jesse C
from Chandler, AZ
on February 24, 2013
We have tried for the last 3 years to get Bed mart and IBC Europa to honor the 10 year warranty on this matress. After the first year of having the matress we have a 3" depression on each side, where we sleep. We followed all instructions about standing up …
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Posted by Lara N
from New York, NY
on February 26, 2013
After 1 month the bed is sinking in the area that I regularly sleep. Sleepys came and set up the bed frame, box spring and mattress and after just 4 weeks the mattress is already losing firmness and shape and sinking. At 120 lbs. I am not a large or …
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Posted by Karlin S
from Ooltewah, TN
on February 25, 2013
We were told at Sears that this was a good mattress. Purchased it for our 17 year old son. Within a month and a half, he said his mattress had an indention in it. I laid on it and sure enough. The whole middle where his body layer had broken …
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Posted by Carolyn W
from Scottsdale, AZ
on February 27, 2013
We ordered the king size Tranquil and upon delivery, when we took it out of the box, it appeared to be raised in the middle and had slight dips on the two sides. I convinced myself this had to be the result of shipping upright in the box. But on …
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Posted by Mrs A
from Calgary, AB
on March 2, 2013
I would never recommend this bed or Sleep Country to anyone. Huge waste of money, so TERRIBLY ncomfortable around the one year mark, sore backs, necks, hips... Sleep Country sent out a 'technician" who used a level and ruler, that has no real measuable pressure to make the 'reading' accuarate. …
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Posted by Gary M
from Mesquite, NV
on March 3, 2013
Air Loom Mattress Co. (E.S. Kluft & Company) warrantied the first mattress and we upgraded to the Carlton East King firm with the understanding that a $2700.00 mattress would perform to the company and my standards. Not so, after only 110 nights of use the same situation of sagging occurred. …
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Posted by Marcia C
from Toledo, OH
on March 5, 2013
extremely horrible mattress and company,you will need a lawyer, this company's warranties aren't worth the paper their written on,no customer loyalty,company customer service not helpful
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Posted by Jose T
from Lexington, KY
on March 6, 2013
This pillow top memory foam was great for the first 5 or so months. Then the mattress began to sink and sag and became increasingly worse. Not its barely bareable to sleep on.
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Posted by Elizabeth L
from Philadelphia, PA
on March 8, 2013
I purchased this mattress less than 6 months ago and it feels like cardboard. Being newly married, first thing on the list was to purchase a new mattress, and we went to test out the models at Sleepy's. We ended up loving the Carolina Radiant Pillowtop, but were reluctant to …
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Posted by Daniel P
from Longmont, CO
on March 10, 2013
Great mattress until it starting getting huge indentions where my wife and I sleep at night. We rotated this mattress every month and now that we have had it for almost 3 years the mattress is very worn in where we sleep. It is a king size but now only …
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Posted by Luz S
from Crestview, FL
on March 13, 2013
We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military …
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Posted by Da A
from Aliso Viejo, CA
on March 15, 2013
Back problems within a year due to Body Impressions. Just measured 1-7/8" impression after 2 years and now sending it back assuming warranty works out.
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Posted by K O
from Clemmons, NC
on March 18, 2013
After 1 year there were definite sags in the bed. Since they are less than 2" (they are about 1.5") it is not covered under the warranty. They only way to sleep now is to get in your hole and not move the whole night. We had to replace after …
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Posted by Norman V
on March 17, 2013
It was purchased in April, 2010, and it's now junk! We wouldn't buy another mattress of this brand for any price. The dealer really scammed us on this one. A lesson learned---we were unsure of the dealer when we stopped in to price their products.
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Posted by Elise S
from Alexandria, ON
on March 25, 2013
After less than one year there was a noticeable bump in the middle of the bed, and deep body impressions on both sides. We turned it often and that made no difference. In addition to the horrible lack of comfort, it is also hot to sleep on. We have had …
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Posted by Cammy W
from Mountlake Terrace, WA
on October 21, 2012
Don't ever buy a ": just returned today after only one night" there's nothing wrong with it you just don't get the 100 days to try out bed. BAD move on my part. They sent it back because is sagged and was lumping, All I wanted was an exchange, Oh …
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Posted by Theresa H
from Saint John, NB
on January 30, 2013
This mattress did not hold up. Sags after 5 years and pillow top sags to one side with indentations around edging. Very poor customer service. I was flatly refused any compensation It is garbage after 5 year. Buy at Sears, Don't buy from a mattress gallery
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Posted by Carol
from Saint Augustine, FL
on December 11, 2018
This was supposed to be a medium firm mattress . I sunk in after 2 week. I haven’t had it for a year and I’m having to buy a new one.
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Posted by paul
from Dallas, TX
on January 4, 2019
10 year warranty doesn't really mean much. Bought at Mattress Firm. They tell you to go to website, submit pictures and they will get back to you.. never happens. Mattress lasted 6-7 years. unless visible sagging (take a picture with a broom handle across bed) they cant help you.
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Posted by Debbie E
from Los Angeles, CA
on August 4, 2011
Extremely disappointed after spending $$$$ on a Kluft Cal King firm, Royal Sovereign. Severe body contouring, the middle has a huge hump that's like sleeping with a 3rd person in the middle. Kluft says it's normal for 1.5" depression. At 3weeks we are at 1" depression, When you go to …
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Posted by Judy R
from Holland, MI
on September 23, 2011
We bought this mattress in June 2011, in July, we rotated it and now we have an impression at the foot of the bed, obviously visible through all the bedding. My big concern is, what will it look like a year from now. I'm afraid to rotate again for rear …
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Posted by Abbey W
from Oklahoma City, OK
on September 29, 2012
This is the worst mattress I have ever owned. Bought it new from Conn's in June 2011 (15 months ago) and the mattress is already collapsing/caving in. The box spring squeaks and creaks every time you move on the bed. It is so loud I can hear my husband getting …
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Posted by Lynn S
from Napa, CA
on September 18, 2012
After 3 years of sleeping on a $300 futon, I thought I'd save & invest in a good quality mattress. After searching at several stores for "green" mattresses, I found the Natura Serene and purchased one. At first, I really liked the mattress - it was very comfortable. But during …
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Posted by Rebecca T
from Loudonville, OH
on November 11, 2012
Purchased this mattress 5 years ago and should have replaced it long before this. I am a man of 200 lbs 5 ft. 11 in. I bought it because I was told it was good for back support. It sinks in the middle and has since the first year I …
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Posted by Jack C
from Columbus, OH
on November 12, 2012
Mattress sagged about two inches on one side after only 3 mos. Felt like I was going to role out of bed. Very disappointed because it was very comfortable before it failed.
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Posted by Janeen J
from Philadelphia, PA
on October 26, 2012
I purchased my queen size set from Mattress Giant, I needed a firm mattress. Well the mattress I really don't have a problem with except it is starting to get indentations, but my box spring is broken! almost to the floor. I purchased a new box spring, the sales manager …
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Posted by Frankie D
from Forest City, NC
on March 12, 2013
would not buy a nother one first one laid good for 3 mo. then sag then it was hurting my back then they replace it then the frist nite i sleeped on it it started saging
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Posted by Jerry R
from Corydon, IN
on February 16, 2010
Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.
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Posted by Owen W
from Chestertown, MD
on March 31, 2013
After spending $3000+ for this mattress, we thought we would have a great mattress by which we could get a good night's sleep. After just 6 months of use (was new from Macy's) both of us are sleeping in deep body impressions, so much so its become like climbing a …
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Posted by Mary S
from Austin, TX
on April 1, 2013
Kingsdown mattresses can be purchased in high end stores and local mattress stores. I bought a foam mattress and it didnt take but two years for it to sag in the middle. I wake up with neck and back pain every morning. This was our first high end purchase ever!! …
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Posted by Judi S
from Henrietta, NY
on April 5, 2013
the first 2 years it was comfortable - we had the previous mattress over 15 years so it was great. Now as my husband says it is like sleeping in a taco... it is okay if there is only one of us in bed, but when he is in bed …
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Posted by Dana O
from Afton, TN
on April 9, 2013
Entering into our second time having our mattress replaced under warranty. We bought our King size Simmons Beautyrest Chasewood Firm mattress on 4-15-11 from Mattress Firm in Johnson City, TN. They replaced with a new one on 4-20-12. Just placed a call to have this one replaced as well. Junk! …
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Posted by S D
from Nashville, TN
on April 10, 2013
the guy told me that this is the bed HE has, and it has the support coils, etc-- this bed sagged the day i got it...horrible. and he told me right away that he doesn't take beds back. now i know why. because he would have a whole warehouse full …
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Posted by Christina A
from Olin, NC
on April 11, 2013
Bought this mattress and after 1 week it was sagging by 2 inches. Returned and replaced with another and had to return again 1 month later. Once again returned 1 month later. Now having trouble with the Quality Mattress Outlet in Tucson AZ returning phone calls, coming to check the …
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Posted by Sharon J
from Wantagh, NY
on April 12, 2013
This mattress was great...at first. Now, less than 2 years later after paying nearly $2,000 the feel of it is terrible. It is very mushy and not at all like it used to be. My daughter has fibromyalgia so she likes a softer mattress, but now she is soooo uncomfortable …
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Posted by Joyce C
from Whittier, CA
on April 14, 2013
Initially this mattress was quite comfortable. Now, just about two years later it is sagging in the middle and lumpy on the edges. Never had back pains on mattresses owned for 10-20 years. Now sleeping is very uncomfortable. When I complained to Ortho from whom this was purchased got NO …
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Posted by Rosie
from Opa Locka, FL
on April 27, 2015
This is the worst mattress I have ever owned. Wake up during the night with hip and back pain. The bed sinks on the side I sleep on feels like sleeping on an air mattress when the air is seeping out. I am so terribly disappointed.. Am in the process …
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Posted by Earlene B
from Doss, TX
on April 15, 2013
The salesman at "Bluebonnet Furniture" went way beyond his description of this Corsiana mattress and hoe it had 720 coils and I would never feel your partner getting in and out of bed. He just failed to say that it would be much softer,when you remove the plastic that it …
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Posted by Kathleen S
from Fallbrook, CA
on April 17, 2013
Having purchased this mattress for medical reasons, I wish I had bought a real tempurpedic. The bed lost it's comfort and quality within 8 weeks of delivery. The surface was also "HOT" until it was winter outside.Sealy won't honor warranty on a defective bed and now the bed is triggering …
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Posted by Sivan R
from Ocoee, FL
on April 18, 2013
We purchased a Simmons mattress from Ashley Furniture in November 2012. Within a month, we started to realize we were sinking into our sides because it was caving in. We finally decided we needed to contact Ashley Furniture about it. In March 2013, we got a replacement mattress (same brand, …
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Posted by R A
from Heuvelton, NY
on April 22, 2013
Does not hold up, has deep sagging (3 inches) where you lay after a few months, even when turned every month. Looks like an old sagging mattress when the bed is made, very embarrassing.
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Posted by Alejandra
on June 7, 2015
I have hadone good and bad experience with matresses, beautyrest was the first I ever had and it was awesome but I do not remember the rest, since thrn, I have pic hazed firm, plushes, but I just get them wring, unfortunately I got this one in clearance and not …
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Posted by Christian B
from Bethlehem, PA
on April 23, 2013
We purchased a mattress, had major problems with it within the first month. The King Koil product that we purchase was manufactured in Florida by Dixie Bedding. Our Comfort Solutions product, King Koil Exquisit, was anything but exquisite as we observed major product defects within the first month of owning …
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Posted by Rajeev R
from Troy, MI
on April 24, 2013
I wanted a mattress that would comfortable and make sleeping enjoyable. Visited the store and all high-tech gadgetry impressed (fooled?) me and it really felt nice and I forked $2400 for them. One year later I moved to another place (the mattress was well tied in the moving truck -- …
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Posted by Dawn w
from Acton, CA
on September 19, 2018
I’m on my third mattress from Sit and Sleep. After just a few weeks I noticed my bed sunk on both sides. And a lump going down the center. Returned it twice. Was told it maybe due to not enough supper. So had sit and sleep bring me the mattress …
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Posted by J
from Rockledge, FL
on October 8, 2018
This is a hybrid between innner spring and memory foam. Having several Sealy Posturpedics in my lifetime with success, I had purchased based on the name and how it felt in the store. Less than 2 years in, this bed turned to mush and developed huge body impressions creating a …
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Posted by Jessica M
from San Antonio, TX
on April 25, 2013
My husband and I agreed on this bed because he prefers a firmer bed and this one did not seem too hard for me. The pillow top at the time of purchase was not too soft and because of the lack of springs, we hoped we would not experience the …
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Posted by M A
from Santa Barbara, CA
on April 25, 2013
With in a couple of months of buying this mattress, it started to sag in the middle. I went to Comfort Zone, where I had purchased an entire bedroom set, and they refused to honor the warranty. I have tried all the tricks to getting a pillow top (which I …
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Posted by Allison M
from Alexandria, VA
on May 10, 2013
I bought this bed in Feb 2012 from Creative Classics in Alexandria, Virginia and was initially impressed, but now after only a little over a year it sags in the middle. I feel like I am climbing out of a hole every time I get out of bed. My back …
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Posted by Wanda T
from Newnan, GA
on May 13, 2013
The Beautyrest Birmingham mattress set was purchased on February 6, 2012. It was initially a very comfortable mattress but my husband and I started to notice body impressions in the areas where we sleep at about 9 months of using this mattress. Shortly therafter, we both started having back pain …
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Posted by Sharon P
from Irving, TX
on May 15, 2013
Sleeptronic Dream ( Actually a pricey Nightmare now) mattress was purchased in 10/2011.Bed was very comfortable up to a couple if nights ago other than if you went to the middle you were climbing up hill.I could live with that.Now the insides are buckling on one side and of course …
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Posted by Clarissa C
from Richmond, VA
on May 21, 2013
We exchanged a defective Kingsdown mattress for the Simmons Beauty Rest Legend Plush and after 4 months there was a ridge in the middle of the king mattress and indentations of 1 1/2" on one side and 1 5/8" on the other. Our warranty was denied because we have 5 …
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Posted by Car U
from Midland, TX
on May 26, 2013
I purchased this mattress because i wanted a firm bed that did not sag and give me lower back aches. The first month it was fine but from then on it's only gotten worse! I sleep alone and it doesn't matter what side i sleep on I still end up …
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Posted by S D
from Chicago, IL
on June 3, 2013
Thought I'd try a memory foam bed over previous Simmons innerspring which lasted a good 8 years before I had to put it out to pasture. Mi Forma was more in my price point - though obviously not worth it considering I needed to replace it due to horrible low …
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Posted by Chuck B
from Warren, OH
on June 6, 2013
Both sides of this mattress have sunk in. It feels like I am sleeping in a ditch with a high barrier between the wife and I.
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Posted by Tiffany M
from Fountain Valley, CA
on June 6, 2013
This bed does not support, and I only weigh 130. It's not like I weigh that much excuse the sagging in this bed. It settles in so low after only a year. I was only 28 when I found out about the scoliosis and was told that it could be …
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Posted by Tim D
from Austin, TX
on June 9, 2013
We bought the new Revolution Icomfort by Serta from Mattress Firm January 2012 on the recommendation of the salesman (Joseph Sabino). He told us that after the break-in period that we would find the mattress would contour to our body and give us the support we're looking for. In the …
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Posted by Kathy H
from Metter, GA
on June 9, 2013
Received the first mattress January 4, 2013. Had sag section with a spring poking up from the mattress the first night I slept in it. Received a replacement the middle of April. Within 2 weeks the springs were poking up and the body sag had started again. I had simmon …
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Posted by Sammyk H
from Newton, NC
on June 16, 2013
WE could not get any satisfaction with the Simmons in Charlotte so we dropped the complaint. We took and cut off the pillow top and found it WAS NOT the pillow top but the springs! Once the pillow top was off we could see the inferior springs and that they …
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Posted by Sam P
from Half Way, MO
on June 17, 2013
We paid over $2,000 for a king-size mattress hoping for durability since it had a 20-year warranty. It has taken on the shape of our bodies to the extent the sides are high and you roll toward the center. Contacted the company about it and they said that was normal …
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Posted by Nelly S
from Indianapolis, IN
on June 20, 2013
Worst POS bed I've ever been suckered into buying and by far the most expensive. This overpriced mattress gets hot and STAYS hot even when I go back an hour later to make the bed it is still warm! We've had it barely a year and we have the sagging …
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Posted by Barb S
from Solon, OH
on June 24, 2013
After 6 months bed is sagging on both sides. I am a very small person and this shouldn't have happened to a mattress with a 10 year warranty which American Freight refuses to honor. Buyer beware.
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Posted by Debra S
from Surprise, AZ
on June 25, 2013
I purchased this Queens sized pillow top bed in Aug of 2013, and within months the pillow top sagged completely. Called the warranty office, and they sent someone down to measure the amount it sagged. Now, only the pillow top sagged, which is only 2 inches. I was told, it …
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Posted by Joanne F
from Hyde Park, MA
on June 29, 2013
This is my 3rd Macys bed. Stearns n Foster. Firm bed. English Meadow. Sunk in middle. Now, this Beautyrest Black Label $2000.00 Kamryn Firm bed, has done same thing. After few weeks, it sunk. Like Titanic. I am 5' 4", 148 lbs. Avg USA weight for female (true!). And I …
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Posted by Jon B
from Webster, NY
on July 2, 2013
We bought the iComfort Insight because of the claims that it will sleep cooler than other memory foam mattresses. It was fine during the fall and winter when we bought it, but as soon as summer came. We found that it slept much warmer than are conventional mattress did. As …
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Posted by Joette U
from Homosassa, FL
on July 8, 2013
Mattress was great until the filling separated and a deep depression formed. The purchase place, distributor, and home company have refused to replace under warranty.
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Posted by Virginia J
from Alcoa, TN
on July 12, 2013
After having back surgery, purchased a bed and had to return it for the FIRM one, It was no better than the first! So soft and saggy! Had rotator cuff surgery! This bed made it impossible to get out without struggling and having severe body pain! Have purchased a Sealy …
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Posted by J W
from Dryden, ON
on July 15, 2013
I thought we had done our research. I thought this mattress would be a good bed for a long time. I started to feel the impression, the sagging, after only 6 months. It is about a year since we purchased the bed. I weigh no more than 130 lbs!! It …
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Posted by Shawn L
from Lisbon Falls, ME
on July 16, 2013
My wife and I were having a hard time finding a mattress that was comfortable for both of us and ended up trying out this mattress while looking for a new bedroom set. We fell in love with the one in the showroom, as it felt both supportive and soft. …
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Posted by Tammy G
from Logan, UT
on July 28, 2013
After 6 months the bed sank in the middle 2 " Serta came and measured it so we get a new bed They didn't give me the credit on the full amount to replace it so we had to pay the difference .for the same mattress.
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Posted by Jay H
from San Diego, CA
on August 2, 2013
A sincerely disappointing mattress purchase. We believed in the name brand and warranty, and spent nearly $2900 on the mattress alone - a king Luxury Latex. After only three months is showed very obvious body indentions. We filed a claim, which was rejected because the mattress indentions were less than …
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Posted by Jennifer J
from Oostburg, WI
on August 3, 2013
After 3 1/2 years got 1 inch sags where we sleep. The 20 year warranty is useless because the sags must be 1 1/2 inches before they will replace. With the sags that we have now we wake up with sore backs/hips in the morning. They will not replace. Money …
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Posted by Deb P
on August 8, 2013
This was a high end bed with an organic covering and euro top. Loved it for the first 3-4 months, then the body impressions began - we are not large or heavy people! The response I got was to measure the impressions and at that time they were NOT "deep …
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Posted by Elaine B
from West Columbia, SC
on August 14, 2013
Purchased this bed for one, only I have slept on it...in less than 6 months there was a pit, yes that's right a pit, as in a hole in the mattress. When I wanted to turn over, move slightly to the center of mattress I had to virtually roll uphill. …
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Posted by Frances G
from Lyons, GA
on August 22, 2013
I had a 2004 Perfect Sleeper, decided I wanted a foam mattress, so bought a Vera Wang Perfect Sleeper that salesperson said was a foam mattress. After a few months, I noticed I had a "HOLE" where I was sleeping, I tossed and turned so much that my husband moved …
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Posted by Robin S
from Los Angeles, CA
on August 22, 2013
I weigh 190LBS and my wife weighs 125LBS. After three months of use, there is a sizable cavernous difference on my side of the bed...like rolling down a slide. This shouldn't happen after three months.
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Posted by Jo A
from Lancaster, PA
on August 29, 2013
We ended up buying this $1,800 (mind you on sale) bed because we were concerned for the heating issues we heard about tempurpedic. The claims that this bed would provide quick response on movement and keep you cool were our selling points. Unfortunately after owning this piece of crap for …
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Posted by Carole C
from District Heights, MD
on August 30, 2013
12 days after purchasing this bed, I had it exchanged (during store warranty period) as the bed was actually trying to swallow me. I could lay on the bed and eventually, I sunk in so low, I couldn't turn over without reaching for the edge or my headboard frame and …
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Posted by Pamala S
from Savannah, GA
on September 1, 2013
Sink hole that will not reconform. Had the bed 1 year and back and hips never felt worse. Would not recommend this or buy another. Very disappointed at Serta and Trump's response...nothing from either. Don't waste your money.
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Posted by E Q
from Danbury, CT
on September 2, 2013
I hate this mattress with a passion. I wake up with horrible back and neck pains. I bought a Carolina Radiant Firm mattress and boxspring in June and only after a few months it sagged. The bed inspector came to measure it and the results came back at 1 3/8". …
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Posted by Suzanne K
from Midlothian, VA
on September 6, 2013
The first night, the bed slept wonderfully! It supported my lower back and all the right pressure points without being too firm. It is a soft bed but firm with support...until night 2. My husband and I literally woke up the the second morning with a 2" sag where we …
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Posted by Michael R
from Orlando, FL
on September 12, 2013
After only 3 months there were two sags from where we slept 1.25 inches deep which is less than the warranty specifies. Several months later we did exceed the 1.5 inch sag as noted by the manufacturer. When an inspector came to see the mattress he discovered some sort of …
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Posted by Hugh P
from Port Sydney, ON
on September 20, 2013
We purchased this mattress with the expectation that it would last -- paid top dollar, and from a "respected" manufacturer. The mattress was great for the first year or so then it went down hill. The manufactures method of measuring sag is flawed and is only intended to provide them …
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Posted by Suzy F
from Boca Raton, FL
on September 21, 2013
I have never heard of buying a mattress and have it sink down in just two weeks. I called RTG and they sent a technician out to examine it. They replaced the mattress and I had worse problems with the second one. The entire edge sinks in a maybe 6". …
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Posted by Karla S
from Gadsden, AL
on September 27, 2013
I have only had this mattress for 3 years and I dread every night of getting into it. It sags in the middle and very uncomfortable. I only weigh 125 so I know it isn't the weight and I keep it turned so it will be more comfortable, but after …
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Posted by Sara B
from Scottsdale, AZ
on October 5, 2013
This bed is manufactured by Corsicana for Macy's. I had it for 25 DAYS and it was sagging! Macy's sent out a guy to measure the sag, and said since it was an average sag of 3/4 inch on both sides, it was to manufacturer's standards. I am returning to …
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Posted by Jeff B
from Millbrook, ON
on October 10, 2013
We purchased this new mattress/box spring set as our old King foam set from Sears was 30 years old. The Sears set was perfect and the only reason we purchased the new set was because the old set was well, 30 years old. This new Oracle set is now 1 …
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Posted by David L
from Lawrence, KS
on October 10, 2013
it sagged far sooner then expected considering I was the only person to use it. I never used it for any other purpose than sleeping.It got to where I could hardly stand up after a nights "rest". terrible way to start the day.
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Posted by Lin M
from San Mateo, CA
on October 18, 2013
we got a queen sized plush mattress at Macy's. Was told it was one of their best Simmons mattress. It felt great for the first 3 years. Then the padding on the mattress compressed enough that created deep enough body depressions that it started to give us back and neck …
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Posted by Laurie A
from Council Bluffs, IA
on October 19, 2013
Very comfy but after 4 weeks our k size has indentations on my side and husbands. You can see it after I make the bed. Also has a lump down the middle. Im not sure what it will look like after a few more months. Traded in an icomfort celebration …
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Posted by Sasha A
from Minneapolis, MN
on October 29, 2013
I purchased a Carmona Plush Euro Top matress from Furniture Mart almost a year ago, the sales person had me convinced I was getting a high quality mattress and how well rated Restonic was in the industry. Well I wish I had come to this website first to see all …
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Posted by Nikki W
from Fort Lauderdale, FL
on November 4, 2013
We bought the original bed in July 2013. The initial comfort was awesome! I like more plush, my husband enjoys more firm. We were both happy with this bed in the beginning. One side of the bed seemed weird at first in a corner like would crunch in...eventually the whole …
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Posted by T F
from Falls Church, VA
on November 8, 2013
I purchased this bed at the end of June and by August, the mattress had sagged one full inch. This claim has been verified by the mattress inspector that I was obliged to call. Of course, the warrantee states that the mattress must sag 1 1/2 inches for a replacement, …
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Posted by Nancy T
from Denver, CO
on November 12, 2013
I was looking for a bed with pressure relief and that slept "cool". This "hybrid" seemed like the perfect solution since I understand that memory foam sleeps hot, even though "they" have been trying to remedy that complaint. Since I haven't slept on a 100% memory foam mattress, I can't …
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Posted by Jan A
from Arvada, CO
on November 21, 2013
I have never had such buyer's remorse about a product I spent so much money on. I did thorough research before buying this mattress and at the time, did not see any negative reviews. Latex mattresses were highly recommended by multiple sources. We have owned this mattress for only 10 …
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Posted by Sandra B
from Olin, NC
on November 24, 2013
We spend 4-6 months in our RV, so this mattress has NOT been slept in for a full 4 yrs.; however, it looks like a mattress that is at least 20 yrs old. Very uncomfortable, stiff and sore in the morning. We are getting rid of this mattress, money down …
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Posted by Tricia
from Wellsboro, PA
on December 2, 2016
We purchase this bed 14 months ago. At first it felt like we were sleeping in a pillow of clouds. This was our first plush, previous firm mattresses lasted well for us but didn't seem to help with back and body pain, so we chose to try a plush/pillow top …
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Posted by Douglas M
from Potwin, KS
on December 2, 2013
Mattress is falling apart and sagging after 3 months and box spring is just as bad for $700 should be a lot better. I guess we will see about Simmons warranty and how good they stand behind it.
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Posted by Judy J
from Bethlehem, PA
on December 4, 2013
We received our first Spring Air Queen Midnight Trance mattress and box spring on 10/23/13. 2 days later when I made the bed, I noticed there were "dips" on both sides of the mattress where my husband and I sleep and a "mound" in the center. I pulled everything off …
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Posted by Sophie
from Mansfield, MA
on July 2, 2015
My parents purchased this bed for me in 2011. It was really soft and comfortable at first but after a few weeks it left body impressions so I had to buy a mattress topper. Box spring squeaked at every movement and you could hear it throughout the house. Ultimately really …
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Posted by Linda R
from Belleville, IL
on December 29, 2013
We have only had this mattress one year and three months - we rotate the mattress monthly as instructed. However, after the first month, the mattress sinks where we lay and does not return to original support. Rotating the mattress does no good. We purchased the king size mattress - …
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Posted by Barb N
from Webster, NY
on January 2, 2014
We have owned this King size mattress for about 9 months. We were happy with the mattress until it started to sag on both edges. We feel like we're going to roll out of bed. We call Jamestown Mattress and someone came out and looked at the mattress. No one …
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Posted by James C
from Mullica Hill, NJ
on January 2, 2014
Paid $1200 on-line for this mattress, box spring set. Thought that was a good deal considering the $3000 price at Macy's. What a waste of money! Both sides of the bed have huge dips where the springs probably collapsed. So, we're getting a new memory foam mattress today because of …
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Posted by Karen S
from Aurora, ON
on January 7, 2014
I am exceedingly disappointed in this mattress purchase and the reply from the retailer and Serta. We purchased a full king set (box spring, mattress, etc) at the Brick March 2013. We started to notice body impressions within a month or two. we now have two body impressions with a …
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Posted by Judy B
from Parrish, FL
on January 10, 2014
this mattress lacks support and has a continous body impression. had it inspected by the retailer we purchased it from, says the body impressions are normal....they never go away so how could that be normal? I have contacted Serta and to no avail. It doesn't seem important that a customer …
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Posted by Kayla W
from Stanberry, MO
on January 11, 2014
This mattress was not cheap. We absolutely loved it for the first year. Then one morning I woke up with a sore back. That night when I went to bed I felt like I was being "sucked down" and I couldn't roll over. Woke up the next morning with a …
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Posted by Sue M
from Tonawanda, NY
on January 19, 2014
After 3 years, we have to go buy a new mattress. It is so uncomfortable, we cannot even stand it anymore. Huge "puff" of fabric towards the top middle, and sagging horribly in the middle. Our backs are killing us.
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Posted by C E
from Vancouver, WA
on January 23, 2014
Like most shoppers I laid on the bed in the showroom for ~10 minutes and it felt great, but gradually over the past 2 years - more noticeably in the past year our bodies began to sink into the mattress and we are averaged sized people. You would have to …
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Posted by Dina
from Frederick, MD
on October 27, 2014
I bought a the exquisite mattress and return the first one the smell of chemicals so horrifically strong. The store send a second one which smells less but the chemical smell is there. Please do not buy this brand of mattress.
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Posted by Anna G
on January 26, 2014
After owning this product for a number of years, I had to take pain pills daily due to the constant pain in neck, back, head, and jaw (yes jaw!). I wake up repeatedly to numbness in the shoulder and arms. There are no support at all. Try to buy memory …
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Posted by Hannah G
from San Diego, CA
on February 1, 2014
We are horrible disappointed with this mattress. We bought it originally in December of 2012 and after 3 months hated it. It has huge craters where we sleep (my husband and I are very fit and active so our personal weight is not an issue). By December 2013 we couldn't …
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Posted by Irene
from Rocky Point, NY
on February 12, 2014
This mattress felt good in the store, but the one I received was much firmer. I was waking up with major pain in my shoulders. I tried various toppers until I got the right feel with a latex topper. It wasn't perfect, but it was good enough as this was …
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Posted by Rachel
from Eagle River, AK
on February 21, 2014
I bought the Englander KIOS bed because it felt great in the showroom. After 7 days and $1100 price, the mattress developed divots and sagging where my lower back and feet rest. I called the store. They told me that unless the holes were two inches, the warranty doesn't apply. …
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Posted by Deborah R
from Maryville, TN
on February 27, 2014
This bed sags, it offers NO support. It is poor quality in a mattress. Wish we would have spent the 1,500 we paid for this mattress, and paid the difference for a temper pedic. It is like sleeping on a broken down mattress that when you lay on it you …
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Posted by Les
from Mandeville, LA
on March 1, 2014
Great the first one to two years, then began having sagging issues and developed a large ridge in center. They measured the sag for warranty but said it didn't meet criteria. The measurements were taken closer to the center and not where the main sag was. For nearly $5000, I …
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Posted by Ellen
from Smithtown, NY
on March 8, 2014
We have had it for only 4 months and it sags horribly. It offers no support at all. It is very uncomfortable. My husband wakes up with shoulder pain every morning. I spend half the night trying to balance myself so I don't roll into the sagging portions. It is …
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Posted by Terry
from Monroeville, PA
on March 12, 2014
I had this mattress set for less that two weeks and it started sagging. By week four it had sagged by two and a half inches. I was really hoping this mattress set would be great for me. It has been a nightmare. I had to spend another $500 plus …
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Posted by Linda
from Prince George, BC
on March 15, 2014
We purchased the mattress, box spring, and frame all from Serta and after 3 months noticed significant body impressions with a huge hump in the middle. Called and emailed Serta and received no response. We have been trying to work with the retailer to initiate a warranty claim, but it …
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Posted by Evelyn
from Simi Valley, CA
on March 16, 2014
I purchased the Vera wang serta with the think pillow top in August of 2007. It sat unused for a year and the 1st night my ex and I slept in it I thought it was amazing. Then we got up. There was a whole body indentation in the bed …
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Posted by Norma
from West Chester, PA
on March 18, 2014
We have only had this mattress 6 weeks and it already is showing indentations where each of us sleep. Neither one of us are the least bit heavy. Not what I would expect from such a new mattress.
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Posted by JC
from Nine Mile Falls, WA
on March 21, 2014
We purchased this mattress because the salesperson said it was treated in the factory to simulate pressure so all settling would occur before we received the mattress. Within 6 months of use, there were severe indentations in the bed, and the sides gave out. It almost feels as if you …
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Posted by Michelle
from Riverview, MI
on March 25, 2014
We have owned this bed for 4 years and it appears that it has reached its life expectancy. When you get up out of bed the impression of your body stays there, it used to pop back, but not anymore. I spend most of the night trying to climb out …
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Posted by Sue L
from Ajax, ON
on March 28, 2014
Do not ever believe Sealy will honour "customer satisfaction" . Our Sealy is less than 2 years old, was comfortable, something has happened to each side of the top mattress. Not the pillow top but the actual mattress. When you lay on it you sink with no support, there is …
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Posted by Ronda
from Clinton, PA
on March 30, 2014
I have had this mattress for little over one year. It sinks and sags. when you wake up in morning feels like you have been run over by a truck. horrible.
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Posted by Pat
from Pompano Beach, FL
on March 30, 2014
Bought this bed less than a year ago and it already has body impressions in it. Not happy with how quickly the bed seems to have worn out. We are average weight people and to have the bed have "body impressions" already is unacceptable in our opinion. Since it is …
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Posted by Caraline E
from Bel Air, MD
on April 2, 2014
Within a week of recieving this bed, the pillowtop started bunching up so that there was a raised ridge running down the center of the bed horizontally. Called Macy's and they sent me a new bed. The new bed came already bunched up at the very top! But the delivery …
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Posted by Lon
from Shreveport, LA
on April 2, 2014
The reviews led us to hope for a quality, comfortable, reasonably priced mattress without the salesperson blather. Initial quality was very good. Comfortable, apparently well made unit. Delivery was messed up/damage but customer service $adjusted for us. Unfortunately the body depressions grew rapidly and became uncomfortable. We come in at …
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Posted by Mel
on April 16, 2014
We've had our mattress for less than one year initially it was nice , no odors , felt comfortable ,not too warm... At this point again not even a year old the mattress is very mushy , two large holes were my husband and I lay. We have to rock …
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Posted by Carolyn
from Carey, ID
on April 18, 2014
We thought you get what you pay for....not true in this case. Within a few months, the sag was more than 2" and we had it replaced. Within a couple more months, the same thing happened, but we could not get it replaced. It sags so badly, we can't turn …
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Posted by Debra
from Graysville, TN
on April 27, 2014
I have been totally dissatisfied with this set. After only 8 months it was sagging 1 1/2 inches. I measured it today and it was almost 2 1/2 inches deep. We have to lay in the hole. It is terrible. You can't lay on the higher part, in the middle.
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Posted by Linda
from Kittanning, PA
on May 3, 2014
only 6 months old and both of us have a 2 inch spot sunk in where we lay. can not return as bought at a going out of business sale
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Posted by JP
on May 3, 2014
I am used to buying good quality mattresses that need replacing every 7-10 years. I've had this mattress for barely 2 years and it is already a sagging squishy mess. When you sit on the side it literally dips right down to the box spring and rolling over on it …
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Posted by Sandee
from Dalton, GA
on May 4, 2014
Bought about 2 years ago before I had a year had 2 sink holes. We had rotated top to bottom every month. Took months to get replacement. Got replacement September 2013. Rotate once a month already got 2 deep sink holes one on both my husband and my side!!!! Do …
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Posted by Arlene
from Jacksonville, FL
on May 17, 2014
I received this mattress as a Christmas gift in Dec 2012. Within 3-4 months the middle began sagging and now my back aches every day from sleeping on it. I hope this will be replaced by the company it was bought at or the manufacturer.
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Posted by Sandy
from Plymouth, CA
on May 21, 2014
Simmons Kitner Firm - Sags, back and neck pain - Company request that we keep it longer claims it does not leave a deep enough body impression. All you need is a 1.5 inch impression which is what ours does. You can seen more of the impression with the sheets …
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Posted by Dale
from Delray Beach, FL
on May 22, 2014
Bed collapses under me but the memory foam pops up and hides the indentation so upon inspection ip looks fine therefor not deemed defective. I believe it is. It does not meet my expectation!
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Posted by Joe
from Markham, ON
on May 22, 2014
Had the mattress for about 3 years now. Coming from a spring mattress, the initial feeling was very comfortable and provided very good support. Did have slight gassing (odor) but that went away within a week. After about a year though, the firmness started to deteriorate. My side of the …
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Posted by Kay
from Lake Saint Louis, MO
on May 26, 2014
We absolutely loved this king - sized mattress for 5 years but it started sagging - it would take extra effort to roll out of the indentations in the morning as we both woke up with aching backs. We could also feel the difference when one of us would sleep …
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Posted by Lee
from Newbury Park, CA
on May 26, 2014
I was in love with this bed until, after 1 night. So far, so Bad, too soft, Too hot. I have never heard of buying a mattress and have it sink down in just one night. After about one night the foam top has permanent impressions it sunk Like Titanic. …
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Posted by Lanni R
from Goshen, IN
on May 6, 2012
Will be hard to get out of if medical reasons arise, like heart surgery etc. We spent over 2000.00 for this setup and never again. Not worth it. Need to prove the depressions. King size starts out no movements but owned for 3 yrs and feel partners movements. big mountain …
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Posted by B
from Fairfax, VA
on June 3, 2014
This was far more expensive than a traditional mattress, even with a Serta iComfort sale rebate price in addition to a SAMS club discount. Despite a discount club price and sale, it was delivered by the Serta "white glove" service upstairs to a 3d floor bedroom with removal of the …
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Posted by Pamela
from La Fayette, GA
on June 9, 2014
I laid on the mattress in the store for about 30 minutes and it was great but when I got it home after about 2 hours of sleeping on it, it sagged. The middle of the bed will have a hump and I move to it and sleep about 2 …
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Posted by Don
from Castleton On Hudson, NY
on June 15, 2014
After only a few months, it started to sag. Had the inspectors come out for a warrantly claim, but they denied it since there was not a 1.5 inch sag when nothing was on it. Trust me though, when trying to sleep it was very uncomfortable. Just got rid of …
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Posted by F
from Stanwood, MI
on June 20, 2014
When new, this was a great bed. After four years, it has lost the support that made it comfortable. The store we purchased it at sent us a warranty check sheet. The sheet explains that the mattress must sag a measured amount before they will repair or replace the mattress. …
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Posted by Marcia
from Bushnell, FL
on June 23, 2014
We purchased this model two years ago and a year into ownership the mattress was already developing body impression. I rotate it and care for it according to the manufactures directions, once every two weeks the first two months then every two months after. Now, it has gotten so bad …
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Posted by Frederick A
from Cockeysville, MD
on June 27, 2014
I received a Kingsdown Kristen mattress/box spring in April of 2013 as a direct replacement with a $400 fee from the manufacturer for an original discontinued mattress/box spring from October of 2006. After only one year the Kristen REPLACEMENT mattress has already softened with bulges, lumps and sagging and feels …
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Posted by Billie
from Deatsville, AL
on August 27, 2014
The king mattress was comfortable for about 2 weeks after purchase then indentions formed. I am a small person and I feel like I am sleeping in a hammock. My husband and I have a small hill in the middle of the bed between us because of the indentions My …
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Posted by J
from Katy, TX
on August 29, 2014
Bed has obviously dividits and area where the mattress just sunk in . This was apparent within two weeks of buying. There were oblvious sunken areas and crates reminded me and my teenage sons friends who laughed seeing it of the moons service
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Posted by Erin F
from Monroe, WA
on September 8, 2016
It's been a great mattress but I had to rate it only 4 stars because it seems like the thin top layer creates a fairly large "bubble" however it doesn't hinder the comfort at all it just looks kinda funny; so not worth dealing with a warranty claim.
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Posted by Kim M
from West Dennis, MA
on August 16, 2012
My husband and I purchased this mattress with our wedding money. We both have allergies so we really liked the hypo allergenic, organic qualities. It was very comfortable in the store and the sales person assured us it did not hold heat. We specifically asked as we knew this was …
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Posted by Joni N
from Olympia, WA
on November 27, 2012
I'm single, tiny, mattress only lasted one year, then sunk in middle and I"m sleeping on the outside edges; can't flip. I've develop back and leg paid. Waste of $3000. DO NOT BUY.
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Posted by Cathy L
from Athens, GA
on June 5, 2013
To be honest I should have refused the mattress upon delivery. PROBLEM 1: The mattress was significantly bigger than the foundation -the tag says Carolina Guild- and no matter how the three men manipulated the mattress it hung off on two sides. *I measured - 1 1/2" and up to …
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Posted by Cecily G
from Fountain Valley, CA
on August 15, 2013
Dormeo does not stand behind its product, and they don't care about their customers. My husband and I purchased an Octaspring in April of 2013. Just after the 90-day warranty ran out, my husband and I started waking up with backaches. Thanks, Murphy's Law! We went back to Sit 'n …
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Posted by Colene
from Asheville, NC
on February 24, 2014
My husband and I purchased this mattress from a local mattress store where the salesman just couldn't rave about it enough. The first omen happened when the mattress was not delivered to us in a timely fashion causing a great deal of inconvenience. We finally agreed to take possession of …
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Posted by Clarissa
from Dallas, TX
on July 5, 2014
When I first bought the mattress it was very firm. After only 2.5 years it sags in the middle. I sleep alone and weigh 127 pounds. I pull myself over to the side of the mattress to get up. Filed a complaint with Mattress Firm, after paying $25, someone came …
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Posted by Mandy F
from Arlington, VA
on July 7, 2014
I have never bought a worse mattress in my entire life. This mattress sags after one night's sleep (I weigh less that 125 pounds). It squeaks if you even blink. Don't even try to roll on your back because you will wake up the neighborhood. This mattress blows. Some nights …
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Posted by Charles
from Danville, AR
on July 15, 2014
This mattress is so hard to turn over in or get out of. The memory foam is sunk in right where we sleep, you have to sit up and then turn over, because you are in a hole.
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Posted by Joycee
from Crofton, MD
on July 17, 2014
I paid over $800 f/this mattress that only lasted 3 1/2 years. Not sure if this is an issue of memory foam or the company, but the memory of your body never goes away and you find yourself sleeping in a hole. My back and hip is hurting constantly. Wish …
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Posted by Mary
from Savannah, GA
on July 18, 2014
I bought this mattress in January of 2013. It is sagging a lot on the side of the bed that I sleep and it makes it very hard to get comfortable.
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Posted by Jesse
from Scottsdale, AZ
on July 20, 2014
Expensive, Huge "Crater" body impressions, Lumps developed, Store didn't want to take it back, Broke down extremely quickly. Appears cheaper materials for an expensive retail cost. Definitely not satisfied. Store gave me a really good price and was helpful when shopping but didn't seem to want to return the mattress. …
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Posted by Shelley
from Statesville, NC
on July 26, 2014
This mattress was heaven on earth when we purchased it new. Our love affair lasted only about 3 years when we began to notice "wheel ruts" where we slept in our king size bed. We spun the mattress to alleviate the positioning issues but to no avail. Now we are …
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Posted by Mary
from Mesa, AZ
on November 26, 2014
We have purchased furniture from Ethan Allen in the past and love the quality of furniture. I guess that is the key - furniture - NOT bedding. I was told this particular CARA mattress was very firm and a good quality. It is HORRIBLE, sagging in the middle - haven't …
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Posted by Neila
from Saint Augustine, FL
on November 28, 2014
¡Look what happened to us! At ten months of purchase Simmons Melissa mattress plush firm, the mattress began to divide it, being half of the mattress more sunken than the other half. When my husband lies forms a hole in which I spend the night at the edge of the …
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Posted by Scott
from West Chicago, IL
on November 28, 2014
The bed had developed impressions for both my wife and I. We are not heavy, low bmi. Past year back has been bad and now we have figured it is the bed. The bed is bad and it should have lasted 10 years we got about a year from it. …
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Posted by Kristina L
from Clawson, MI
on August 10, 2014
We don't like this mattress at all anymore. It feels different than when we tried it in the store, and over the year we have had it, I now wake with a sore back and sore hips, while my husbands side maintains his contour and has started to form a …
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Posted by Sana B
from Troy, MI
on August 13, 2014
I would like to try sleep number or something that changes for my own desired sleep. I feel like I sleep ok but nothing different from my $100 mattress to this one that costed over $1000
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Posted by Evan G
from Waterford, MI
on August 15, 2014
The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty …
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Posted by Ann
from Buckeye, AZ
on August 20, 2014
We paid a lot of money for this bed and it is the worst bed I have ever slept on. I wake up every morning and have to take an advil because my back hurts. There is also a lump down the middle of the mattress between me and my …
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Posted by Joshua M
from Columbus, OH
on August 22, 2014
i am now having this mattress replaced for the 3rd time under warranty. initial purchase was 6 months ago. after two months, the mattress would sag horribly and has been inspected and deemed outside of manufacturers specifications, and each time replaced. will continue this trend i'm sure until a new …
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Posted by Bristel B
from Lake Orion, MI
on July 29, 2014
I will not buy another one. The support o near the edges of the bed feel like your in a deep hole an can't get out. Also, when I try to move over toward the other side it's haft because it feels like there is a peak in the middle …
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Posted by Doug
on July 30, 2014
The mattress lost its comfort after 3 weeks and memory foam developed amnesia and died from Alzheimer's. Don't waste your money or time on it unless you like the struggle to get warranty service thru call centres in India or wherever they are.
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Posted by Sylvia D
from Detroit, MI
on August 1, 2014
This mattress and box spring were no good. The first set went back to the store because the mattress was sinking in the middle. The second started out good but they are not good either. They have the body print left in the bed and they are starting to sink. …
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Posted by Joseph W
from Macomb, MI
on August 1, 2014
This mattress is not comfortable. I will tell anybody who will listen not to purchase it.
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Posted by Bennie H
from Southfield, MI
on August 1, 2014
We call customer service about our bed that one side didn't have any support they came out but didn't do anything. So now we have to buy a new bed.
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Posted by Shirley G
from Oxford, MI
on August 2, 2014
The bed gets too warm even though I bought the breeze.
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Posted by Marie
from Trimble, MO
on August 26, 2014
We purchased a Symbol mattress in March 2013. After 3 month we experienced indents of 1 inch in the mattress were our bodies made contact. I contacted the manufacturer and was told the indents had to be 2 inches. I have never had problems with my back before, Since I …
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Posted by Shannan
from Fairview Heights, IL
on August 4, 2014
About 3 or 4 years ago we upgraded to a king size Restonic mattress. At first it was wonderful! However, over the course of a year the mattress began sagging horribly (about 2 1/2 -3 inches). Weekends Only did a wonderful job of getting us a new bed. Well, here …
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Posted by Lauri E
from Clinton Township, MI
on August 5, 2014
I have only had it a little over 1 year and finding that there are lumps in it. I had reviewed other mattress at the time of purchase and thought I would go with this one because it felt comy in the showroom and was a good price. I've since …
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Posted by Jessie B
from Detroit, MI
on August 5, 2014
I bought the floor model top mattress in the store I layed on it, it felt good, once I got it home one side of it was lower than the other side where people sat on it, I didn't fill all of that when the salesman put it on the …
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Posted by Jorge M
from Washington, MI
on August 5, 2014
I have changed this matress once afyer 6 months, and I am having the same problem again, it is like i am sinking, I called gardner white to have them change my mattess for second time but it doesn't meet de deformation spec, so I need to wait for more …
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Posted by Randy R
from Taylor, MI
on August 5, 2014
Doesn't fit my back. It felt alright in the store compared to the one I had. I doesn't feel overly hard, but it doesn't seem to let my butt sink in far enough to totally support my back.
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Posted by Deborah D
from Troy, MI
on August 6, 2014
Can't believe that after less than one year, the mattress had our impressions in it.
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Posted by Aaron T
from Washington, MI
on August 6, 2014
The bed delivered felt like an entirely different bed than the one in the show room. Way way more firm, hard. We thought we were delivered the wrong one initially but the tag on it was correct. I still think the wrong tag was added to this bed when it …
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Posted by Kyle N
from Troy, MI
on August 6, 2014
This mattress was not what we thought we had bought when we got it home. This was already the second one from the store, we had returned it once for a softer mattress. Unfortunately the store only lets you do that once. So we were stuck with this one. We …
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Posted by Teressa W
from Oak Park, MI
on August 6, 2014
We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We …
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Posted by Jerry A
from Clinton Township, MI
on August 6, 2014
I have another, king size tempur-pedic, also purchased firm. it has become soft over time, but the warranty only kicks in if the mattress develops a 3/4 inch or more sag, and acording to the warranty, there is no help if it just gets soft. This new twin size got …
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Posted by Lindsay
from New York, NY
on August 7, 2014
Every morning I wake up close to tears, and say I am going to write a review, so I am finally going to do it. About two and a half years ago I convinced my now husband, that it was time to ditch our crappy discount, hand-me-down mattress we'd been …
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Posted by Richard
from Wellston, OK
on June 10, 2015
This bed is for people who want a very soft bed. It is not firm at all, which is why I love it. I absolutely hate a firm bed. It is listed as a medium soft, but it is really extremely soft. I am a large man (300lb plus, over …
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Posted by Susan K
from Farmington, MI
on August 7, 2014
Much too soft and mushy and hard to get a good nights rest :(
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Posted by Regina
from Baton Rouge, LA
on March 23, 2016
The original plush mattress set was purchased in 2010 from Haverty's in Baton Rouge, LA, in 2011 it had to be replaced because of sagging and creping noise, we were asked to spend an additional $100.00 because they had been discontinued, wasn't very happy about that, in 2013 that set …
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Posted by Shelly R
from New Port Richey, FL
on April 12, 2016
this mattress was awesome for about a year.. then it started sinking. i have to flip flop all over the bed in order to find a spot that i can sleep with my butt or back not sunkin into a groove. i called the store when this started happening and …
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Posted by Nancy
from Hollywood, FL
on June 12, 2015
Oasis Resort Super Pillow Top by Sherwood Bedding: within the first year; mattress is shaped like a wedge with voided areas both at head and feet, thin long floating fibers come from the mattress, sagging up to 1.25" from body depressions with a lump in the center. No response from …
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Posted by Tyrone
from Compton, CA
on October 30, 2014
We have 4 other Diamond mattresses that we have been very pleased with so it was only natural that we went looking specifically for a Diamond mattress. After the third night it began to sag. We went back to the store where we bought it and they contacted Diamond for …
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Posted by Joyce
from Enid, OK
on November 1, 2014
We had the mattress delivered about six weeks ago and it has never been comfortable. In the last couple of weeks a hill has formed in the middle of the mattress. It is poorly made. I called the company we purchased it from yesterday, but so far, no call back. …
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Posted by Tiffani B
from Huntersville, NC
on September 11, 2014
For a mattress that has been used on for only 1 yr, the plush surface is beginning to show some body impressions. I probably would have been best off with a firm mattress for the same price. But the customer service provided by Greg was by far the best in …
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Posted by William S
from Taylor, MI
on September 19, 2014
The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.
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Posted by Amanda M
from Riverside, CA
on November 5, 2014
We are 18 months into ownership and have a memory foam mattress that is sagging 1 1/2 inches. Way passed that 3/4 requirement for warranty claim. We have never been in so much pain in our lives. We wake up more tired than when we went to bed, numbness in …
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Posted by M
from Aurora, CO
on November 8, 2014
We paid a lot of money for the fancy advertising and repute shown in all the research we did, but this Dr. Breus bed did NOT hold up well at all. After about 4 months it sagged in the middle, and after about 6 it didn't spring back at all. …
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Posted by Caroline M
from Clarkston, MI
on September 19, 2014
I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with …
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Posted by Julie
from Forney, TX
on July 9, 2015
I purchased my mattress at JCPenney. It is less than 5 months old. It has a hump in the middle of the mattress. With this hump in the middle it causes you to roll and sleep on the edge of the mattress. JCPENNEY does not want to help with this …
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Posted by Ilir D
from Macomb, MI
on September 18, 2014
I wanted to return it. A guy came to measure how low is the mattress after this uses, but he didn't approved the return. Now I'm stuck with this mattress
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Posted by Megan
from Chicago, IL
on May 9, 2015
Ratings and Reviews are everything to the average e-commerce savvy shopper. While I'd love to believe that Saatva is moderating their reviews to only filter out vulgarities, I am now under the impression that they are filtering out the negative reviews as well. I purchased this bed in January for …
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Posted by Constance B
from Warren, MI
on September 17, 2014
My mattress seems to sink in the middle and its not even a year old. It is very uncomfortable, I hate it.
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Posted by Michelle R
from New Baltimore, MI
on September 17, 2014
Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because …
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Posted by Marle G
from Flat Rock, MI
on September 16, 2014
This mattress was replaced once within the first few months of having it due to sinking over an inch in spots. 6 months later there's a huge lump in the middle. I roll in this at night and now get horrible back spasms.This needs to be replaced again. HORRIBLE MATTRESS …
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Posted by Jodi
on September 3, 2014
Deep hole forms after about 6 months, awful will never buy this one again. Store will not refund but has replaced and the replacement did the same thing
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Posted by Tracy
from Marietta, GA
on September 7, 2014
This bed didn't last more than 3 years. At first it seems great but then breaks down quickly, with the no flip option you are out of luck. Loses support and creates increased pressure points,.. Very disappointed it wasn't cheap.
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Posted by Lawrence L
from Clinton Township, MI
on September 16, 2014
At first it was fine, but over time it seems to degrade in quality. Obviously, it's not worth the $800 I spent on it. Could have gotten something a lot nicer for cheaper. Sadly disappointing.
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Posted by Antonio I
from Bloomfield Hills, MI
on September 17, 2014
Way too much money for a mattress when it starts sagging on edges after 6-8 months and holding body imprint. Has only one side so you cant flip it to save it a little
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Posted by Stevie
from Bonita Springs, FL
on December 25, 2016
We use this mattress 6 months of the year and have already asked for it to be inspected once after 3 yrs while under warranty because the pillow top is so uneven and lumpy where we sleep. The gentleman who inspected said it met the criteria to be replaced but …
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Posted by Barbara O
from Clarkston, MI
on September 22, 2014
I am really quite dissatisfied with the long term comfort of this very expensive bed. It has an impression or valley on the side my husband sleeps on. For me, it is way too hot.
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Posted by Jeanne P
from Oklahoma City, OK
on September 23, 2014
My experience is much like the other reviews here. Back and hips hurt to the point of having to go through physical therapy. Store refused to help. Manufacturer denied a problem. Spend too much and now have to shop for something else in less than fifteen months. Disappointed. Mad. Pissed …
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Posted by Sherri
from Dayton, OH
on September 24, 2014
purchased bed 1 week ago....immediate increase in back pain--but my shoulders felt better ---hoped back pain would improve--IT HASN'T --and the store has a no return policy so I'm out $1,000 plus.....may have to sleep on the couch which is deplorable since I have a pricey bed I can't use. …
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Posted by Mary C
from Southfield, MI
on September 26, 2014
The mattress is wearing out and I am a relatively small size (less than 130 pounds), it started to sag in less than 1 year.
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Posted by Paula
from Cohasset, MA
on November 16, 2014
I purchased this a year ago…The center sags incredibly, and is causing back pain. The retailer no longer carries the brand and won't send anyone out to inspect the mattress. The mattress company sent me all kinds of directions on taking pictures (which meant taking the bed apart---with a bad …
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Posted by Susan
from Dresden, ON
on September 30, 2014
Looks good but when 2 people lay down, they both roll into the middle. Trying to get money back on a warranty. Don't mind sleeping in the middle with my husband, but feels like I have to climb a hill to get to the edge.
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Posted by Wendy
from Castleton On Hudson, NY
on October 5, 2014
At first this mattress was comfortable. That didn't last long! I have a huge hump in the middle of the mattress. Big bulges throughout. My husband who weighs 195 has a massive concave on his side of the bed. Don't buy this mattress!!! BIG DISAPPOINTMENT.
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Posted by Diana F
from Lake Orion, MI
on October 8, 2014
This is my 2nd mattress and it has a "wow"....sinking in after a few weeks of use, and no, I only weigh 125lbs. Very dissapointed in this mattress.
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Posted by Stacey
from Boxford, MA
on October 9, 2014
Our king size W Hotel Bed by Simmons from Sleepy's arrived on 6/16/13. We had slept on them in hotels and loved them. However, this one seemed a little off from the beginning but we thought perhaps it was just a matter of breaking it in. Unfortunately, a year and …
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Posted by jill
from Lake Jackson, TX
on December 25, 2016
The mattress started out comfortable. But after about two years it started sagging on the edge, the side where I get on and off the bed. By year three the edge was totally smooshed down, with a big dip from the middle to that side. The only sleep-able surface is …
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Posted by db
from Chicago, IL
on December 26, 2016
I slept better on my 15 years old Simmons mattress with a plan top a classic innerspring mattress. The Allie mattress was great initially, after the one date had passed the back aches started. They are so painful now, I have problems exiting the bed. Simmons does not consider this …
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Posted by Stokes M
from Mount Vernon, OH
on October 9, 2014
We bought a kingsdown mattress. I noticed that one side seemed slanted and I felt like I was rolling off the side. We had a inspector come out from Kingsdown who indicated that the bed was in fact 1" lower on one side of the bed. You can actually see …
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Posted by Michelle
from Bella Vista, AR
on October 10, 2014
I had to sleep on this mattress for a week when we rented a condo at the beach. The so-called pillow top was non-existent, when you sat or laid on the bed the wire edges and springs stuck out of the sides of the mattress and boy could you feel …
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Posted by Michelle L
from Oakland, MI
on October 11, 2014
I feel we got a lemon mattress. It started to sag in less than a year and keeps getting worse. Already put a piece of wood under it.
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Posted by Kim
from Saint Petersburg, FL
on June 16, 2015
We had this bed for about 1 1/2 years and had to use our warranty because it broke down so badly. You could see just by looking at it where it was breaking down from us sleeping on it. We opted for getting a Serta this time and are very …
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Posted by Jackson L
from Lethbridge, AB
on October 12, 2014
First I bought the bed around 3 months ago (i wouldn't write a review before it really got some use) they seem comfortable in the store (why i bought it) but after just 3 months of use, both the pillow top and springs have compressed and have impressions...... you are …
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Posted by Carol
from Lugoff, SC
on October 13, 2014
The mattress is horrible. Sinks in. I turned the mattress just as I was suppose to do but never helped. Don't waste your money.
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Posted by Mike
from Greenleaf, ID
on October 17, 2014
This mattress was just what we wanted at first, it was comfortable and provided the support we needed for 2 normal sized people. After 3 years, the mattress started do develop a divet in the middle and by the fourth year was sagging terrible and was very un-comfortable. I tried …
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Posted by Ken W
from Bixby, OK
on October 17, 2014
I bought this mattress to replace one that was still very comfortable but my late wife passed away on it in her sleep. The first few nights it was sort of stiff and I figured it would settle in. That didn't happen, what did happen was sagging in my body …
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Posted by Cornelius G
from Fort Lauderdale, FL
on October 21, 2014
I purchased a mattress and some other items, for a total of $1,684.34 from the south university store in Davie less than 90 days ago. The mattress was dropped off with my wife when delivered, and she was not asked to inspect it. We recently discovered that a portion of …
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Posted by Amy
from Downers Grove, IL
on October 22, 2014
We are so disappointed with this purchase. Complete waste of money. It smells horrible, even through a mattress cover. There is something wrong with something you sleep on smelling like chemicals. And, it makes you sweat all night long. No way to cool off unless you move to a different …
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Posted by Vern
from Newnan, GA
on October 22, 2014
Here's another testimony to the poor quality of this mattress. Within a couple of months of purchasing it (King size) we had 2 hammocks with a large hump down the middle of the bed. When we contacted the store, we were told the sag was not great enough to warrant …
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Posted by Todd
from Columbus, OH
on December 4, 2016
This mattress began sagging in the middle less than 6 months after I purchased it and the matching box springs from Sleep Outfitters. I weigh 175lbs and I tend to sleep on my side. There was no way this pillow top mattress should have been sagging as bad as it …
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Posted by Cindy
from Dallas, TX
on November 30, 2014
I have only had this mattress 45 days but after less than thirty days I noticed humps in the center of the king mattress as if the stuffing moved out from under me and into the center of the bed. I have a considerable shallow area where I sleep and …
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Posted by Carol
from Knoxville, TN
on December 2, 2014
We purchased this mattress three months ago & can stand it no longer! My husbands back is killing him, it is extremely hot, and it is already sagging after only three months! WE explained my husbands back problems to the salesman and he assured us this mattress is what he …
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Posted by Barb
from Trenton, MI
on December 5, 2014
King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than …
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Posted by Jason
from Windsor, VA
on December 10, 2014
Bought mattress and a topper from these people and what a mistake. The mattress overpriced as you probably already know from other posts but a bit firm for me so bought the topper as well 400. After 6 months the zipper on the cover for topper simply fell off its …
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Posted by Patricia T
from Lady Lake, FL
on December 12, 2014
This mattress is very uncomfortable. I dislike the mattress sagging and body impression feature. I have severe spine and neck issues and am unable to get a decent night's sleep. Had I been told about this feature I never would have purchased this mattress. Also the 14 inch mattress is …
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Posted by Raina H
from Hobart, IN
on December 16, 2014
Puts pressure on hips and shoulder.i wake up sore and lower back also sore.i hate it.
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Posted by Michelle
from Henderson, NV
on December 18, 2014
This is the worst bed I have ever slept on in my life. It's horrifying to sleep feeling like you will fall off the bed especially when you are 9 months pregnant. My entire pregnancy was full of pain due to this horrible excuse for a bed. It has huge …
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Posted by Kendra
from Indianapolis, IN
on December 22, 2014
ive had 3 now. warrenty is worthless and quality is a joke dips in 6 months and fabrics ravels up like lint in a dryer and warrenty is limited less than year even though told "10 years" LIES!
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Posted by Rick
from New Baltimore, MI
on December 27, 2016
This bed started sinking in after a year. It is very uncomfortable to sleep in. Woke up sore. The spings are not giving enough support. The mattress is uneven on both ends with hump in the middle. The only hump you can get is the hump in the middle.
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Posted by Robert
from Clarksville, MD
on February 20, 2017
This is our second Aireloom Westford mattress as the first one was bad and they replaced it. The second one is as bad as the original one. The inspector said the the mattress was sagging an 1 1/2" but is still within the manufacturers specifications and can't be replaced. My …
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Posted by Jackie
from Milford, OH
on October 7, 2018
I bought this mattress from Furniture Solutions in Milford Oh about 4 years. Within a year I called and they came out to see the imprint in the mattress and brought me a new one. Well it is in the same condition again and has been for awhile. Furniture Solutions …
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Posted by Whitney
from San Anselmo, CA
on December 23, 2014
So, my husband and I purchased the 3 inch mattress topper from a local store where they just sung the praises of Latex Bliss. At first I was in total heaven. It was the most comfortable thing I've ever slept on. When we've had housesitters stay, everyone comments on how …
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Posted by Mary K
from New Ulm, MN
on December 26, 2014
Absolutely no support. Wake up everyday with a backache. Big waste of money.Will never buy another Simmons again.
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Posted by Paulette
on December 26, 2014
This mattress developed a major lump about 3" high, 6" wide and 18" long after only 3 months. Having problems getting warranty respected by retailer - had to contact manufacturer directly. What a rip-off
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Posted by Charlotte
from Oswego, IL
on December 26, 2014
This turned out to be the wrong bed for me but I don't believe I could get the manufacture to take it back.
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Posted by Kerri
from Lawrence, MA
on December 27, 2014
I wouldn't even put this matress in a guest bedroom. Just disappointed the quality of matress by. Well known company
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Posted by Scott
from Shawnee Mission, KS
on December 27, 2014
Our King Size Moss Creek Pillow top mattress has been awful. It forms deep sleep impressions after 1 year and that makes you feel like you are sleeping in a valley. Unfortunately Moss Creek's warranty process hasn't been helpful in returning this mattress (no response) after 2 claim entry's online. …
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Posted by Crystal S
from Grand Prairie, TX
on June 18, 2015
I bought my mattress at a mattress firm in dfw tx, it was a floor model and I paid $600 for it. It was pretty comfy when I first got it. After a year and 3 months it sinks in the middle and the pillow top has separated in the …
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Posted by G
on December 28, 2014
I bought this mattress for my parents guest room 6 years ago. My wife and I have used it for a total of 120 nights. In that time it has lost all support and has deep body impressions. It was supposed to be a firm mattress but provides almost no …
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Posted by Ramona
from West Monroe, LA
on December 28, 2014
The quality of the material in the box spring is poor. It makes THE WORST sound ever with ANY movement. I did get a replacement; but it is WORSE than the original. I feel CHEATED!!!!!
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Posted by SJ
from Victoria, BC
on January 7, 2015
Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because …
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Posted by Lee
from Queensbury, NY
on June 23, 2015
So disappointed. It was over our budget but we felt that it was worth the expense if it would be comfortable and afford us good rest. Ten months later we have two "ruts," one on each side of the bed. Yes, the mattress and box spring are supported on bed …
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Posted by Jessica
from Coram, NY
on June 27, 2015
we purchased this bed from the store in july 2014. when we tried this in the showroom, we were over the moon. after a few years with an innerspring that just wasn't doing it, this was absolutely wonderful. what arrived at our door was a totally different story. it was …
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Posted by Ivy
from Snohomish, WA
on May 1, 2015
Even though is a pillow top when you feel it at store it feels soft but when you actually sleep on it is way to firm.
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Posted by Jeff
from Belchertown, MA
on May 3, 2015
We bought from a local store. The mattress was good for 2 years or so. Before the third year ended we had large holes where we slept and we are average weight. Symbol dismissed us saying there was no warranty for comfort. The holes after two plus years on a …
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Posted by Elizabeth
from Annapolis, MD
on May 3, 2015
Every night when I crawl into bed, my heart sinks at the thought of the disastrous purchase I made. $1000 and this "extra firm" mattress has creaky springs which I feel under my elbows, side, and legs. I have flipped the mattress and it is the same. Not even a …
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Posted by Jane
from Baton Rouge, LA
on May 3, 2015
This mattress was great for about 6 months. After that, it started to go downhill. I have had the mattress for 3 years, and it has body indentions. The thing is getting more and more miserable. I will have to buy a new mattress soon. A mattress that sells for …
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Posted by Lee P
from Clarkston, MI
on September 16, 2014
We bought this mattress instead of a lesser expensive option thinking that we would get a much better unit. After some time, I would say that it is just an average mattress and not exceptional like we were looking for. For overall value, I feel that there may be better …
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Posted by Leslie
from Tulsa, OK
on December 28, 2016
Wr purchased the Sonno Versa eighteen months ago. My husband's side ( he is not heavy) has developed a trench of 1/2 inch creating a high ridge in the center. We have regularly flipped and rotated with no improvement. DWR and manufacturer consider "body impressions" of 1.5 inches or less …
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Posted by Jan
from Montrose, CO
on February 22, 2017
I did not own this mattress more than a year before it began to give way in the center. I fitted boards under the mattress then plywood sheets on top of the boards for more support. Nothing helped. The mattress center simply gave way. Two years in I began looking …
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Posted by Tom
from Brick, NJ
on May 11, 2015
Before you purchase an Eclispe Mattress and foundation check with the Better Business Bureau (“BBB”) of New Jersey you will see Eclispe Of New Jersey Eclispe International has received a “F” rating, the lowest rating the BBB gives to a company. It is my understanding the “F” rating was given …
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Posted by K
from Abilene, TX
on May 12, 2015
Sorriest bed I ever slept on. It is less than three months old and it has deep impressions in Mattress where your back/body is and it does not spring back. Ashley made me sign a paper stating I could not return bedding I thought it was for health reasons , …
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Posted by E
on May 14, 2015
Off gassed, smelled horrible for 3 weeks, could not use it, had to air out, then within 3 weeks hips and shoulders hurt and left impressions ..JCP , 5 months alter being notified sent someone to measure mattress! How it measures and how it sags when lying on it re …
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Posted by JO
on May 17, 2015
Mattress looks good, but the center is bulged up, and we feel like we're falling off the edges. Expensive mattress. Huge disappointment.
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Posted by K
on May 27, 2015
Third replacement mattress now has a huge bump in the middle. I have called company 2 times and left messages. No return calls. Tried claim form on line through NFM, does not go through!!! VERY frustrated will never have another mattress from them again.
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Posted by Jeannette
from Los Angeles, CA
on December 11, 2018
We purchased this mattress 3 years ago .for me and my wife .in the beginning when sleeping on it .it was perfect. But little by little we started waking up with back pain so bad .we had to go to the hospital just to get pain medacine.that didn't work .we …
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Posted by Linda
from Edgewater, MD
on February 19, 2019
We came to Winkbed from an Ecoterra medium latex/innerspring hybrid that was a year old. I (5'7 and 125 lb back sleeper) slept great on the Ecoterra, but my husband (5'10 155 lb back and side sleeper) wanted something slightly firmer as his back was often sore due to the …
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Posted by Tina
from Zeeland, MI
on March 5, 2019
We were so excited to get a new mattress after 25 years but this has been a horrific experience. After two weeks my husband side already has a permanent indentation. I have not suffered from back pain about 6 months prior. However, my back pain is back along with my …
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Posted by Ron
from Harrah, OK
on December 27, 2014
I wish I had spent more money and gotten a much better mattress, one that would hold up longer than 6 months. You get what you pay for....
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Posted by Angella
on January 3, 2015
My husband and I spent $2800 on a luxury (pillow top) firm mattress and box-springs after spending 25 min the first time then over 40 min lying in the bed in the showroom. The stitching is beautiful the materials look like quality on the outside with easy hold handles all …
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Posted by Robert
from Waynesville, NC
on October 26, 2016
Tried to get warranty help from Mattress Firm, but They want $25 for a "warranty kit" to take pictures then send it in to them.
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Posted by Lisa
from Bloomfield, NY
on January 11, 2015
The way it sags in the middle is horrible, when my husband crawls into bed I feel like I get swallowed into a big hole. The outside edge is still firm, I have to crawl up to the edge and sleep along the edge. Not a comfortable position. It was …
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Posted by Sara
from Tarawa Terrace, NC
on January 11, 2015
Customer service was bad but the product is even worse. I spend close to $5000 and I have had sleepless night and back issues ever since. 2 1/2 years later I have to look for another bed because I can't take it anymore. My husband wakes up with back pain …
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Posted by William
from San Gabriel, CA
on January 11, 2015
At first, it will feel good and perfect. After, 9 months the edges starts to get soft twisting the back while sleeping. Kept waking up every morning with back pain. Called Ortho store and they say no warranty without a receipt. I'm pretty sure if you buy a mattres at …
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Posted by Debora
from West Point, VA
on January 15, 2015
My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly …
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Posted by Peg
from Helendale, CA
on January 16, 2015
This bed started to fall apart after 3 months. As the last review stated it sags. It feels as though you are sleeping in a gully of 10 inches deep by the middle of the night and you have to literally fight to get yourself out of the deep depression …
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Posted by Chara
from Ocean Springs, MS
on January 20, 2015
The mattress seemed fine and gave us support until after the 30 days was up and then it started sagging where we slept. Yes, we rotated the mattress but it sags bad and we spent over 3,000.00 for it so its not like we can go out and invest in …
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Posted by Ronald
from Virginia Beach, VA
on January 21, 2015
Wife complains of backache every morning. Developed body impressions shortly after purchase despite rotation and flipping.
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Posted by AL
from Mesa, AZ
on January 24, 2015
I have had (2) replacements of this mattress from the American Furniture Warehouse in a period of just a few months. I have had the same issue with each of the mattresses and am having the second one returned in order to purchase another mattress brand all together. I have …
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Posted by Kan
from Reno, NV
on January 26, 2015
Never eveer nuy this product Bought one 8 months ago and it make sound like a donkey. claimed for warranty and it got denied I will buy a air mattress but not this brand New house to sort now and will not go near this brand - absolutely shocking worse …
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Posted by Sheila
from Heathsville, VA
on May 27, 2015
I have 2 3.5 inch dents in the mattress, and our backs are killing us. No help from company, an unfortunately we don't have money to replace right now. Horrible mattress!!
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Posted by Crystal
from New Market, MD
on July 13, 2015
We've had to replace this twice already mattress within 4 months of sleeping on it because the top layer of material became detached from the rest of the mattress resulting is lumps all over the bed. Simmons replaced it the first two times but now refuses stating insufficient bed frame …
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Posted by Pat
from Moss Point, MS
on May 28, 2015
This bed felt good when we tried it in the store. Had it less than 4 mo. and it is already showing impressions where we lay. My husband and I are small people, this should not be happening. The store is sending out another mattress. I have 2 other family …
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Posted by Kathy M
from Athens, AL
on June 27, 2015
This was a relatively expensive mattress and we thought it would last and be supportive. Within a few nights we were both aching but thought it would just take some getting used to as we were transitioning from a sleep number bed. This was a huge financial mistake. We have …
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Posted by Monica
from Perrysburg, OH
on December 29, 2016
After about a year this mattress was like sleep in a hammock rolling into the hole. I called the store they sent an inspector out who had me put a bath towel under the sag and said the sag had to be deeper! Very disappointed no more Sertas for my …
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Posted by Marvin
on February 3, 2015
I used to work at Sears , selling among other things mattresses. I know exactly what warranty requirements were available and provided to Sears associates and customers. Mattress warranty information consists solely of a specified a period of time and extent of defect required for a warranty claim. PERIOD. I …
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Posted by J D
from Arroyo Grande, CA
on February 5, 2015
This bed has a good written guarantee, but the company has their own description of what unacceptable means. The bed has a large hump in the middle about three inches high, separating man and wife. The company says this is natural and not to be an issue. They refuse to …
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Posted by Georgia
from Prescott, AZ
on February 7, 2015
We sleep in two troughs. There is a big hump in the middle of the bed. It has been that way since day 1. We are tall, slender people, not overweight. We paid around $1200.00 and it certainly was not worth it.
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Posted by Sharyl
from Clemson, SC
on February 10, 2015
My bed is not box spring so sagging occurs at the end of the bed. It's very uncomfortable for two people sleeping on it but then again I have a full size. The sagging in the middle is fine with one person but sharing makes avoiding the middle very difficult. …
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Posted by Tom
from Madisonville, KY
on February 11, 2015
The mattress sleeps OK if you don't mind having your head lower than the rest of your body. You can rotate it all you want to but it doesn't help. If you don't have acid reflux you will when you buy this mattress unless you prop the end up with …
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Posted by Steve
from Mound, MN
on February 11, 2015
After lying in bed for about 20 minutes, the middle begins to sag. It takes considerable effort to move out of the hole to the edge of the bed where there is better support. This is what you will be doing through out the night. If you get out of …
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Posted by John
from Austin, TX
on February 11, 2015
the problem with this bed is how it breaks in. When you first get the mattress, it is a tad firm and over a few months softens up. ok, so far so good. The problem is that after a year of use, the area where you normally sleep is super …
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Posted by Amy
from Raleigh, NC
on February 12, 2015
My husband and I purchased this bed just as we were moving into our new custom built home, specifically constructed to minimize my allergy sensitivities. We liked the natural materials and chemical free sleeping idea. But, a little over a year later, we've finally realized the mattress is to blame …
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Posted by Donna
from Sylvania, OH
on February 16, 2015
Bought the bed 10 months ago and it already has a sag that is almost 3 inches and in some areas it is even worse. Took some time to have the complaint reviewed but it was approved...That was a MONTH ago and I'm still waiting for a new mattress. I'm …
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Posted by Kristy
from Paradise Valley, AZ
on February 17, 2015
We went against our better judgement and purchased from Ashley. We figured that by spending $1600 we would be happy with our purchase. Almost immediately, my husband was complaining about back pain and not sleeping well. We have tried to keep it to allow a break in period but at …
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Posted by Norma
from San Jose, CA
on February 17, 2015
This mattress will swollow you whole! If your lucky enough to get out of the hole after hoisting yourself up and straining your shoulders, you will roll out onto the floor as there is zero edge support. This was not fun as a child and dangerous as an older adult. …
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Posted by Elaine
from The Dalles, OR
on February 18, 2015
We bought the original bed in Sept of 2013. The biggest selling point to me was the adjustable factor. I have to sleep with my head elevated, and this seemed to be able to get me into a bed again. We bought the split king model as my husband likes …
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Posted by Tom B
from Rockford, IL
on February 19, 2015
Worst mattress I ever owned . Wife refuses to sleep on it. Should come with restrains .to prevent injuries from rolling of sides of bed. Lost shape or form.
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Posted by Joni M
from Lakeland, FL
on February 21, 2015
This bed has no support. It sags like a thirty year old throw away!!!!!
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Posted by Michelle
from Raynham, MA
on February 22, 2015
we bought a king size and the bed had terrible body impressions in it after 6months you could hardly roll over because it was like trying to roll up hill. My husband and I are not big people and only sleep 6 hours a night. There was no support after …
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Posted by Tammy
from Dawsonville, GA
on February 23, 2015
I paid exactly 1695.00 for this set and I was dissatisfied upon delivery, it had a large bump from being stood on edge while the frame was being assembled but I was told it would fall out, not still there. company refused to replace it. The cool max I like …
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Posted by Stacey
from Ely, NV
on February 23, 2015
This mattress started sagging two weeks after purchase, both sleeping sides of the bed had deep troughs in it causing both my husband and I back pain and lack of sleep. I took it back to the furniture store where I purchased it from after 2 months, to be treated …
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Posted by Karen M
from Bradenton, FL
on February 24, 2015
We purchased a $1,00.00 mattress and box springs sold as a King LE Summerville EF Mattress a year ago. In the first 6 months the mattress sagged, I rotated the mattress occasional when I washed our mattress pad. Soon I noticed my husbands side of our mattress was sagging. He …
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Posted by Joyce
from Walterboro, SC
on February 25, 2015
This is the 2nd Indigo Bay we had had in the past 4 months. Both developed long (several feet) lumps within the first week of use. If they are all defective I believe they should be pulled from the market. This mattress is hurting my back! This site would not …
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Posted by Wayne
from Hot Springs National Park, AR
on February 25, 2015
Cheaply constructed, doesn't hold up, factory offers zero warranty assistance, refers you back to dealer so they can try to sell you another one under the guise of a prorated warranty.
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Posted by Lana
from Latham, NY
on February 26, 2015
Loved it for the first year, but then comfort declined. Surface material ripples and bubbles. Edges collapsed. Original support completely gone. Now in year 3, I'm desperate for a new mattress. It was a sale bed, "really good price"...but you get what you pay for.
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Posted by Lori
from Rotonda West, FL
on February 27, 2015
Ready to approach Sears to resolve this. Absolutely not tolerable to have a sag within 6 months. Hip and Back pain upon waking every morning
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Posted by Elaine D
from Lakewood, WA
on June 27, 2015
my mattress 1800$ just for the mattress in 3 years has significantly sagged i paid them 35$ to come out and see it the guy in front of me measured a sag of 7 inches deep into the bed and 4 inches high. when they came out he took some …
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Posted by Angela
from Orlando, FL
on June 29, 2015
I have had this bed only a few months and it seems like its sinking in the middle of my side already . The bed seems like its higher in the middle and the other side seems perfect because it doesn't get used. When I first got it my back …
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Posted by Leslie
from Pine Bush, NY
on September 22, 2018
We had a Serra for 10 years and figured it was tome to change it. Big mistake going to Mattress Firm. The strangest thing is that when I tried this mattress at Mattress Firm, it felt very comfortable. It’s as if they sent us a completely different mattress than the …
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Posted by Libby M
from Glenwood Springs, CO
on November 5, 2012
I am on my third mattress in a years time. This last time they assured me that they would no longer honor the warantee. These have to be the worst of all mattresses and they start sagging within a matter of a couple of weeks. We have tried at least …
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Posted by Kathy B
from Belleville, IL
on November 7, 2012
I have had this mattress for about six months now. My first attempt a writing a review did not work, so I'll try again, and hopefully save someone from making the same mistake I did. First off, standard North American King Size beds are 76 x 80 inches. At the …
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Posted by Rajesh
from San Antonio, TX
on July 14, 2015
The mattress did hold up good for the first couple of months but as the 3rd month started we started feeling that the mattress was not coming back to its normal height after we would get out of the bed. Called rooms to go and they sent a technician who …
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Posted by Crystal
from Zebulon, GA
on March 5, 2015
I have only had this bed one night and it made a mountain where I sleep I slept maybe 6 hours and got up come back to bed went to go wipe the sheets with my hand and notice a lump pulled the sheets back and their was a huge …
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Posted by Tropicana
from Montreal, QC
on March 5, 2015
Do not get into buying any trump mattress, first week was good after I was in pain sleeping on this mattress. Wen two people sleep on this we tend to slip towards the middle. Awful collection. I went through so much stress, I wasn't told if I change my mind …
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Posted by Irene
from Bel Air, MD
on March 10, 2015
I spent $1000 on a spring air mattress expecting it to help me sleep better and last LONGER THAN A FEW MONTHS.I've tried to have them replace it but they tell me that almost an inch sagging in the middle is normal body impression after only A FEW MONTHS. They …
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Posted by Edward
from New Albany, OH
on March 13, 2015
American Freight sells total garbage. Their products are the lowest of the low, and Nordic Rest is a total ripoff.
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Posted by Leah
from Kountze, TX
on March 16, 2015
Bought 1 year ago, started noticing body impression "sagging" within a few months. Waking up though the night with hip pain, so now in search for another mattress. Grrrrrr!
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Posted by Arnold
from Westlake Village, CA
on March 21, 2015
Our Store Salesman was wonderful, and offered many discounts, but forgot some of the discounts and even though we bought 2-types of beds, one being a floor model, we did not expect pieces to be missing that were on the bed when we purchased it. Parts were left by the …
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Posted by Morgan
from Spring, TX
on March 22, 2015
Worst mattress I ever slept on. Owned for 3 years and 3 weeks and it was so uncomfortable that I replaced it. Strongly do not recommend this mattress!
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Posted by Heather
from Ayden, NC
on March 23, 2015
I am now working on getting my second mattress replaced. The mattresses have been horrible and the lack of sleep and body pain is not worth it.
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Posted by Meg
on March 23, 2015
We paid a fortune for this mattress and almost immediately it began to get huge divots on both sides of the mattress. I could barely dig myself out of the hole to get out of bed. It was so unbearable I flipped the mattress over (it is not flippable!) and …
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Posted by Brenda
from Sault Ste Marie, ON
on March 24, 2015
Very poor. Have had back and hip pain since owning mattress resulting in treatment by a chiropractor. No matter the sleep position, I get back pain. Thought it was maybe me. Returned to sleeping on my old mattress. Pain went away within one night. Remained on old mattress for 3 …
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Posted by Mike
from South Lake Tahoe, CA
on March 25, 2015
Believe the reviews - The,store model felt awesome, the new mattress delivered to our home is way too hard! Initially easy to fall asleep but will wake up often/ constantly changing position to remedy body aches. My back is destroyed! Have had the Bliss Nature for 5 months now - …
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Posted by Kevin V
from Decatur, IL
on March 25, 2015
Bed was great for the first 6 months, then it started sagging real bad. Called sealy and they said it had to be over 1 1/2" to be bad, ours was just over a inch so they said that was normal. So now we have abed with craters in it …
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Posted by Chiropractors W
from Vestal, NY
on March 26, 2015
we have a king and it looks like a 600lb person has slept on each side. no support we hurt all the time and for 1800.00 it should be much better but since we didn't buy the extra warranty we are screwed out of a good nights sleep. time to …
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Posted by Missy
from Tillamook, OR
on March 30, 2015
We bought this bed in 2012 and the first year was great. The mattress was comfortable and we felt like we made a great purchase. But a few months later the mattress started to dip on both sides which has gotten progressively worse. The dip was more prominent on my …
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Posted by Carolyn
from Little Rock, AR
on January 1, 2017
Lumpy, we're both sleeping hammock style wake up tired and grumpy tossing and turning all nite the edge of bed is high on both sides.
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Posted by Mary
from Bath, PA
on March 11, 2015
When the mattress was delivered, I smelled extremely unpleasant gases that fill the room it was delivered in as well as the whole hallway it was taken through. I let the mattress air out for a week without covering it or sleeping on it and even opened a window and …
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Posted by Len
from Fonthill, ON
on October 11, 2014
Had this bed for just over twelve months. Bed keeps getting softer with one side worse than the other. Developed a hard ridge in the middle which does an amazing job of keeping you apart. Best bed for birth control ever made!
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Posted by Teri
from Missouri City, TX
on March 23, 2016
We bought this mattress less than 6 months ago and it is already sagging on both sides and has humps in the middle of the bed. My husband and I are average size people and replaced our old mattress (12years old) with this new one. Our old one was more …
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Posted by Dee
from Kaufman, TX
on October 29, 2016
It was great when BRAND new. But after a few months, the support basically disintegrated and we slept with a gigantic hole in the middle of the bed! I have constant pain from trying to keep from "falling into the hole!" My husband, who sleeps on his stomach has terrible …
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Posted by Wendy
from Kennesaw, GA
on January 1, 2017
We've had this mattress almost 4 years. It was fine for about 6 months, but then started sagging where we sleep. We submitted a warranty claim (you actually have to PAY for someone to come out and measure the indentions in your mattress to see if it qualifies. We were …
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Posted by Carmen
from Camas, WA
on April 5, 2015
Due to the high ratings, we decided to give it a try. The ordering process was quick and efficiant. Unfortunatly, after the first night we both woke up with lower back pain and numb buttocks. I'd never experienced lower back pain. My partner woke up with bad neck pain. She …
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Posted by Michael
on April 6, 2015
The mattress is 9 months old and has over two inches of sag (as measured by company tech) on both sides. My wife and I are not big people so this is unexpected. Definitely not worth the $1379 purchase price. We will see how good the non pro-rated 10 year …
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Posted by Anna
from Montreal, QC
on April 7, 2015
I bought the Kingsdown in June 2010, within months it started sagging. Now the seams are spitting open. Called customer service, I was told that the fabric is not under warranty, I tried to explain to them that it's not the fabric, but the seams are coming apart. I was …
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Posted by Diane
from Depew, NY
on April 11, 2015
when i went looking for new bed that would stop my hip pain and my shoulder pain-numbness in my arm and fingers, i thought i found the right bed or so i was lead to believe it would be. it isn't. i am a few days short of the 30 …
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Posted by Ashley
from Raeford, NC
on April 11, 2015
I recently contacted the retailer I purchased the mattress from and told them about the issues that I was experiencing and was informed that since the company was going under they weren't honoring the warranty that the company offered or the warranty that they offered as well!! I referred many …
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Posted by M
from Wayne, NJ
on April 12, 2015
This was soft and has 'a thousand' coils. It sinks, it's very hot, and it's too hard/quicksand feeling while being 'too soft' on top. So you feel the 'hotdog' sensation of an old mattress from day one. Never had back pain -EVER - before this mattress. It hit the pressure …
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Posted by Wayne T
from Resaca, GA
on April 13, 2015
We got our bed on Feb.14, 2015, at American freight in Rome ga. We were assured the bed was " guaranteed for 10 years".We had slept on it less than 2 WEEKS before I began to notice the sag on each side where my partner and I had slept. I …
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Posted by Lisa
from Angus, ON
on July 17, 2015
The bed was comfortable for the first few months. Then we noticed sagging and body impressions. We had the bed inspected and replaced after owning it for only 15 months. After 15months of use the sagging was the same as the bed we replaced after 10 years. Wished we had …
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Posted by Scott B
from Edmonds, WA
on July 15, 2015
It was a well-rated mattress from Costco and some people reviewed it as too firm -- I prefer a more firm mattress. That hasn't been our experience at all. It's more or less comfy when you first lie down, but then we wake up in "sinkholes" and if you want …
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Posted by Patrick L
from Spanish Fork, UT
on July 15, 2015
The very worst bed I have ever owned, my wife has to see the chiropractor now. Seriously the worst
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Posted by Jennifer B
from Arvada, CO
on July 15, 2015
Bed impressions from body weight appeared very quickly and do not go away upon turn mattress. Would not purchase again
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Posted by Percy V
from San Luis Obispo, CA
on July 15, 2015
When I first ordered this mattress, I got it with the box spring as a set. However, the box spring wouldn't go through my stairs up to my room so I had to return the entire set and re order just the mattress. It would be beneficial to must costumers …
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Posted by Kevin W
from Wilmette, IL
on July 15, 2015
Loved this bed, then pretty deep impressions after 2-3 months. Also cannot turn over. Pretty disappointed for the money I paid.
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Posted by Margaret
from Castro Valley, CA
on August 2, 2015
This is not the company you want to do business with. Check out their competitor first. Look at Tempur-pedic and Saatva , you’ll be glad you did in the long run. They got the best reviews. Pls check Consumer Reports on buying a new mattress. The mark-up is huge as …
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Posted by Joan
from Saint Petersburg, FL
on July 19, 2015
The pillowtop foam became compressed, so we were each lying in a hole, with a ridge between the two of you. It's too soft and gave us backaches. Additionally the whole mattress began to arc down on one side, apparently unable to handle my husband's 230 pounds. This all took …
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Posted by Stephanie
from Alexandria, VA
on July 23, 2015
It's only been 2.5 yrs since I bought this mattress and within 1.5 yrs the sides collapse when sleeping. I feel like I'm rolling down hill. The center has a big hump in it.
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Posted by Barbara
from Mobile, AL
on July 26, 2015
I have never slept on a worse bed ! The thinest most uncomfortable hospital bed is preferable to this. I was literally waking up in tears every morning from the back and hip pain. You couldn't PAY me to spend another night on this piece of garbage.
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Posted by Ray
from Hollywood, FL
on July 29, 2015
it bowls out from the butt area. It sags and you can clearly see the impression. The only stop normal is between my wife and I. I'm asking for another Macy's rep to come out and review it. If they measure less then 3 inches it doesn't qualify for an …
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Posted by Heather P
from Hermosa Beach, CA
on July 30, 2015
No support for back- i'd wake up with horrible back pain- no support when rolling over on side- mattress would sink under my 140 lbs ( so not an obesity issue) and not conform to my body at all- left weird gaps with no support- floor was more comfortable- my …
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Posted by Reza B
on July 30, 2015
I bought this mattress for Ultra Firmness////It held up to its name maybe 3-5 weeks,,,than started sagging..its absolutely waste of $$
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Posted by Sandra B
from La Center, WA
on July 30, 2015
I weigh 160 lbs and am 5'9". I have a bulging disk. When I lay on my left side the mattress sinks in by my hip and causes the bulge to be pinched and leaves me with excruciating pain. It is not quite so bad n my right side but …
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Posted by Marc S
from Carlsbad, CA
on July 31, 2015
We have had the mattress for over a year now...it started out really comfortable, but in the last few months my body has created a deep impression on my side.
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Posted by Jim
from Hyde Park, NY
on August 2, 2015
Initially had the soft version, hated that and returned for the lux firm. We haven't had a good nights sleep since purchase. We cant afford another, but its so bad, we are going to donate it. Just terrible
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Posted by Sharon
from Federal Way, WA
on August 5, 2015
Starts to sag in less than a year and being a that it's a plush bed it's hard to see the sagging but you can definitely feel it. Horrible bed if you plan to keep it over a year, LOL, and terrible for price since it doesn't last a year.
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Posted by Trish
from Sunnyvale, CA
on August 6, 2015
the bed was a dream, and then it wasn't... I paid almost 3k. I went back to the store, the sales person told me they went out of business about 6 months after I purchased it. what happened to the great warranty!!! they could not help me.
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Posted by Andrew
from Minneapolis, MN
on August 7, 2015
Way too much money for a terrible quality mattress. Right from the beginning it's been night after night of restless sleep and every morning when my wife and I wake up we have terrible back pain. Would not give to a homeless man I would feel terrible for him. It …
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Posted by Christy
from Charles City, VA
on August 8, 2015
We hate this mattress. This is the second one. We exchanged the first one as it went bad. Now we need a different kind of mattress as this one kills our joints and back. We cannot get a good night's sleep on it.
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Posted by Vera
from Roswell, GA
on August 11, 2015
We bought the mattress on 5/20/2014 and noticed as early as 12 months later that the bed had 'dips' in the mattress where I sleep. I am not a large, heavy person and still the mattress has shown significant deterioration. I plan to follow up with Macy's today and hopefully …
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Posted by Gregg P
from Cape Coral, FL
on August 23, 2015
Bought new Stewart & Hamilton Perfect Care 4000 series Queen mattress May of 2013. Had to have the mattress replaced a year later, due to sags and sides giving out. Just had it replaced again for same reason just a little over a year later. We are not huge people, …
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Posted by Tricia
from Philadelphia, PA
on August 24, 2015
This mattress caved in the middle after six months but the warranty only covered over three inches of sinking. So, here I am stuck with a mattress that is sunken in the middle and any fitted sheet crumples in the center causing skin creases all over my body. I think …
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Posted by Dorjean
from Chesterfield, MO
on August 24, 2015
This is the worst bed I've ever owned! From the beginning, the mattress couldn't hold air on one side of the bed, always had to refill it daily. Customer service was no help with the problem, they said to place a cap on that side of the bed so that …
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Posted by Sarah
from Belle Plaine, MN
on August 26, 2015
The sides collapsed in less than a year. The bed looks like a hammock and I wake up every day in horrible pain. The bed squeaks so loud with the slightest movement. We are not heavy people either (135 & 160). Biggest waste of money we ever spent.
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Posted by Nick
from Bellaire, OH
on August 27, 2015
My wife and I were looking for a good supportive mattress system and we're looking at a competitive brand when we were introduced to the Dormeo brand at a local mattress company. We both liked the concept, comfort, support and warranty of the model we purchased. Unfortunately, after only two …
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Posted by Vipul J
from Saint Joseph, MI
on August 29, 2015
Within two years of purchase, the mattress has sagged at some places and curled up at others. The manufacturer says they can not do anything if it has sagged less than 1.5 inches and curling up is not a defect. ridiculous definitions that are not clarified upfront
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Posted by Niecy
from Fort Oglethorpe, GA
on August 14, 2015
I purchase a set of mattress &box spring all most 3 yrs ago & now they are coming apart from the springs and in the middle of the bed has a dip. But they going to tell me it's not a manufacturer defect don't under stand y not w springs …
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Posted by Irit
on August 15, 2015
I miss the old mattress that I could flip from time to time. With all this luxury and technology- our Aireloom Mattress is sunken from both my husband 's and my sides and there's a higher ridge in between us. Very uncomfortable.
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Posted by Tracy
from Fairfax, VT
on August 15, 2015
The bed seems great when you first get it, but quickly stops working the way is says it should. Five years in and the sides are broken down and it sagging everywhere. Purchased this bed because it was more expensive, suppossed to be of excellent quality and longevity, but has …
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Posted by Luis A
from Garfield, NJ
on August 17, 2015
the bed after 13 -15 months started to go flat on one side I called customer service they send a tech and tech claims nothing wrong with the bed but it is defected suppose to have warranty but I guess they just don't want to fix my problem one of …
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Posted by Carl C
from Madisonville, KY
on August 17, 2015
This mattress does not hold up to any standard of mattress expectation. It quickly developed deep valleys and is very uncomfortable. It also is impossible to find the length of warranty on it. Avoid it if you can.
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Posted by Violet
from Pittsburgh, PA
on October 5, 2018
This mattress feels very different than the one I tried in the store. It's a king and needed to be folded in half in order to bring it to an upstairs bedroom. There is supposedly a spring in the center of the mattress and I don't know if that's what …
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Posted by Robert
from Saint Augustine, FL
on August 19, 2015
I have several herniated discs in my back and suffer through a good night's sleep. My old Tempur-Pedic was great except it would get hot and certain extra curricular activities were difficult due to the sinking. When it finally reached it's due age I decided to try something new. After …
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Posted by Kelly B
from Bonney Lake, WA
on September 1, 2015
This bed is super hard, except for the immediate dip that occurred and has stayed there since the first night. Don't buy this bed
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Posted by Mary D
from Perry, GA
on September 1, 2015
The saddest part is that when I contacted the dealer, they have no control over the mattress warranty. You have to deal with a third party. The third party sends a package that requires the consumer to take a photo of the mattress, put a string across the mattress and …
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Posted by Mir N
from Brookline, MA
on December 8, 2016
With fibromyalgia and joint problems, I need a very plush mattress to avoid pressure points but I still need good enough support to provide proper alignment. I was very hopeful about this mattress and for the first few years it performed very well. Got it in January 2010. I wish …
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Posted by Susan
from Miami, FL
on September 3, 2015
We have been very disappointed with the Sterns & Foster Lily Rose mattress. We notice the sagging less than a year after we got it (I only weigh 115 lbs). it is like sleeping in a valley. I would not recommend this mattress. It is very expensive and you cannot …
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Posted by Amanda
from Bowling Green, KY
on September 3, 2015
I bought this bed because the price was right and it felt plush. I have slept on it for about a year and a half and it already has a body impression. It's ok if I sleep alone, but when my partner is in the bed with me it sags …
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Posted by Megan
from Melbourne, FL
on September 7, 2015
However it didn't take long for my body indentation to form it feels like I am left sleeping in a while I am 165 lbs so I don't think this bed after such a short amount of time should leave an indention!! there is no obvious body marks when you …
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Posted by Cindy
from Lexington, SC
on September 7, 2015
Rooms To Go was gracious to exchange my Therapedic Crescendo for another one just like it because it started sagging in the areas we lay after six months. We are of average weight. Now, I have to call the service rep to come out again and measure the dip. Hopeful …
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Posted by Pamela
from Cabot, AR
on September 7, 2015
Develops body impressions and dips. For $2800 mattress I expected more. Very bad bed!!!
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Posted by IB
from Scottsdale, AZ
on September 25, 2018
I had a Tempur-pedic for years and loved it. We moved to a Beautyrest plush which was comfortable for a few months, before it started sagging causing all sorts of pains. After reviewing dozens of mattresses we order this one. We ordered a firm Twin XL and a relaxed firm …
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Posted by Nancy
from Orlando, FL
on December 14, 2018
Mattress HR200 is a total piece of junk that you SHOULD be embarrassed to sell! Lasted less than 2 years! At first, I blamed myself partly for being too fat (175 lbs), which was stupid. Mattress quickly went bad -- the upper middle springs (at stomach level) started poking through, …
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Posted by Sonia
from Ventura, CA
on September 9, 2015
Have had 9 months. Contacted Custer service, they do minimal and I have to do all the follow up. Do not return calls. Save your money and pay more for the real deal. Husband has bad back, very disappointed after this investment no relief for him. Wish I had done …
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Posted by Laurea
from Hastings, MN
on September 10, 2015
Bought the mattress end of 5/15. Have had replaced 2 times. Each mattress sags in middle. No support. This mattress is now doing same. End up with back pain and can't sleep well. Horrible mattresses. Font recommend at all.
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Posted by Sharon
from Friendswood, TX
on September 10, 2015
First 60 to 90 days fine. Now every night getting worse fast. Waking all night with back sore, legs are tingling, sleeping on couch or other room for a good night sleep.Have to climb up over edge support to crawl out of bed. Not happy at all with this product.
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Posted by Beth
on September 11, 2015
I purchased the Vivacious Everfeel iComfort bed, and it was great for nearly a year. I'm a plus-sized woman, and discovered approximately a month ago that my side of the mattress (we rotate this mattress REGULARLY) was sagging to the point where my butt would sink all the way down …
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Posted by Jill
from Fort Lauderdale, FL
on September 13, 2015
I never write reviews, but this was worth sharing. The bed was so comfortable the first night, but within 3-4 months I noticed that my side was sagging. I tend to sleep in the same spot on my side, but I am 120 pounds, so that is likely not the …
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Posted by Diana
on September 15, 2015
Sags in middle. Store doesn't care
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Posted by Melissa
on September 15, 2015
In 9 months we started noticing sagging. I have my own sag spot and my husband has his own and there is a massive lump in the middle. AFTER 9 MONTHS!! Purchased a 5 year warranty through the brick and NOPE. It's not sagging enough. Are you kidding me? How …
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Posted by Lee
from The Plains, OH
on January 2, 2017
My back hurts. Got a sag in middle. Had less than 6 months. No springs in it?? I have just wood under it. Wth? I could have bought a great bed. Not happy.
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Posted by Patrick
from Oxnard, CA
on January 5, 2017
This bed was excellent in the beginning. It was firm, offered great support, and held true to form. After a little over one year and a pregnancy the bed has gone down hill. Bulges have formed at the foot of the bed. I rotated the bed and now have bulges …
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Posted by Sleepless I
from Gig Harbor, WA
on September 22, 2015
This is my second Sealy mattress within a year. The first one was a cheaper model King. It started sagging right off the bat. We replaced it (JCPenney is great about handling this) with a much more expensive (double the price) Sealy mattress, the Noranda. It started sagging right away. …
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Posted by Amy
from Snohomish, WA
on September 25, 2015
I do feel bad writing this review but I really can't take the pain any longer. Now my husband says he has had pain since we purchased the King Luxury Firm but chalked it up to age (49). He really doesn't complain much but today woke up with terrible lower …
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Posted by Cathy S
from Lake Mary, FL
on September 28, 2015
This is the absolute WORST mattress that I have ever owned, and was not cheap either. It sinks in the area where you lay and the outer area is the only part that stays firm. I only weigh 115 lbs and am the only person to ever sleep in this …
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Posted by Sam
from Worcester, MA
on November 1, 2016
Our previous mattress held up for 12 years with less sag.
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Posted by Krista
from Cincinnati, OH
on January 9, 2015
We purchased this mattress 6 years ago and was told we have a 10 year warranty on it. Come to find out its a 3 year warranty after i took the time to email the pictures and measurements and was denied a new bed. So sears lied just letting anyone …
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Posted by Anonymous
from Omaha, NE
on July 12, 2016
This mattress was very comfortable for the first year. 2 1/2 years later the middle is sagging significantly-causing severe back pain and several dr appts/X-rays etc. purchased two of these beds-never again
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Posted by Thelma
from Mount Pleasant, SC
on February 17, 2014
Never had a bed before that left impressions of where one sleeps. This mattress has a mound in the middle that would be difficult to roll over. Wish there was a fix for it!
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Posted by Vivian
from Columbus, OH
on November 2, 2016
We purchased a Beautyrest Recharge Mattress less than a year ago. The mattress is horrible and has caused many issues including pain. Initially we noticed how uncomfortable the mattress was. Secondly, noticed collapsing on each side where indentions began to appear. We immediately contacted the merchant and have been redirected. …
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Posted by Mary
from Fort Lauderdale, FL
on April 18, 2016
This mattress through the first 2 months was great after that went down hill drastically . The support it gives is literally "0" after 3 months . The warranty was also no help stating I did not sink over 2 inches in any area , so claim denied . Will …
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Posted by Lou
from Flowery Branch, GA
on May 31, 2016
Explained at length to salesman at Mattress Firm that we needed a very firm mattress as that helps our collective hip, neck and back pain. Found great one but he insisted it was known as "the brick" and very bad choice. At double its price he recommended this one..Insisted it …
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Posted by Pamela
from San Antonio, TX
on July 12, 2016
I was told elite spa was the top of the line when I bought it. I've had it for less than 4 years and the little support it had is gone. I fall asleep and it feels as if a threw a cheap comforter on concrete floor and lied in …
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Posted by Stephanie
from Waterford, MI
on August 4, 2016
We got this mattress in March by April starting to sink in the middle. We got a replacement mattress in Mid July well its been less then a month and the middle is sagging on the replacement. Now we have to wait for some to come out and look at …
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Posted by Kae
from Pittsburgh, PA
on December 9, 2016
Gets sag and worn easy after a couple of years
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Posted by Jeff
from Stone Lake, WI
on January 4, 2017
Within 12 months the mattress has developed squeaks near the corner and rope edges of the mattress. Even worse, it has developed a swag. The sides where I sleep (and I rotate the matress monthly) are sagging. There is a definite bump through the middle of the mattress where I …
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Posted by Jerry
from Harrison, MI
on January 6, 2017
mattress failed within 90 days, has 2 inch deep pocket in it, they replaced it with a new one, that one has a even deeper pocket in it, very large, we've not been able to sleep on it, we are now sleeping in recliners.
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Posted by Judy
from Union City, CA
on January 31, 2017
Too soft. Was fine first 6 months, but now it sags and Mancini's say I have to send a pic that shows it is sagging 1 and 3/4 in. w/o me on it, or they won't do a thing!!!!!!!!
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Posted by Karen
from Mesa, AZ
on February 24, 2017
We go between 2 homes, 6 months each place, this mattress has worn very poorly. It shows our body prints even when the bed has been made with fluffy comforter you can see indentations. We are not large people, I would not recommend Beautyrest to anyone. We went back to …
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Posted by Sue
from Valley Park, MO
on September 26, 2018
When I purchased this mattress it was under LIFE TIME warranty. I have tried to file a claim after less than 1 year of having the mattress and they kept making up excuses as to what I WAS DOING wrong. Here I am 5 plus yrs into it and I …
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Posted by Lynn
from Cypress, TX
on October 4, 2018
after 4 months, it had indentions, worst mattress I have ever owned, will never shop at Mattress Firm again, no matter how good the deal will be, had to buy another mattress within 2 years, and just throw away 1200. Come to find out this mattress is now after 2 …
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Posted by Kady
from Elkin, NC
on October 13, 2018
Awful mattress. Both my husband and I have terrible back pain from this and we’ve had it not even four years. It’s lumpy and bumpy, forget about getting comfortable because there’s no way to sleep that doesn’t hurt. I’m 30! This shouldn’t be an issue. And it’s gotten so bad …
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Posted by Liz
from Baton Rouge, LA
on November 9, 2018
You can feel when your sleeping partner makes even the slightest movement on the other side of the bed. I tried to return but they would not let me at Mattress Direct. I should write the Dr. who works here in Baton Rouge and tell him about his mattress. The …
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Posted by Michael C
from San Francisco, CA
on February 20, 2019
Generally very happy with purchase and the sleep quality I am getting. However I am surprised at the sinking the center of the mattress has shown over such a short period of using the bed ~1-1.5 years, considering I’m not a heavy nor large person. Have recently started sleeping towards …
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Posted by Brittany
from Davison, MI
on May 23, 2017
Bought my mattress in October '16 my husband & I are no where near heavy enough to great craters like it has. We paid a pretty penny for it & I feel like we got ripped off.
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Posted by Kate
from Jacksonville, FL
on June 17, 2017
We purchased this mattress along with a new bedroom suite about two years ago. We had the first mattress replaced within days of receiving it as it felt like we were sleeping downhill. The new mattress was great for a few weeks but within six months had developed body impressions …
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Posted by Brenda
from Petal, MS
on June 9, 2017
Was told there was a ten year warranty on this mattress . I thought Englander made quality mattresses , and when I ask salesman at furniture store he says the company has 10 year warranty . I called furniture store 2 months after purchase and complained about the deep impressions …
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Posted by Andrea
from Gallatin, TN
on October 26, 2017
Purchased the La Jolla Jamison mattress and box spring from Gibson furniture in Gallatin, TN in Feb 2017. Big sell on the fact that Marriott hotels use them. The very first night, my arms fell asleep. The second night, my hip feel asleep and I felt like I was in …
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Posted by DUKE
from Amarillo, TX
on August 9, 2017
This mattress started out ok, but in about 6 months, began to crater. It has gotten progressively worse as time goes on. The pillowtop is comfortable, but the guts are disintegrating, leaving a very firm edge. It's like trying to escape from a trap. SEARS won't even talk to me …
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Posted by Donna
from Decatur, AL
on August 13, 2017
When turning over feel like I'm climbing my Everest. I have to sleep in another room now because I can't sleep on this mattress
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Posted by Scott
from Hillsboro, OR
on August 21, 2017
At first, this mattress seemed amazing. Not too firm, not too soft. It supported my body, kept me relatively cool at night, and I slept like the dead. After just 3 months of ownership I noticed the fill in the pillow top getting bunched up, and now that it's over …
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Posted by Tom
from Granite City, IL
on September 2, 2017
I bought this matttess in march 2015. Within the 1st few months I heard and felt springs either shifting or breaking. After about a year I was sleeping in a hole. After 2 years it was giving me severe lower back and shoulder pain, numbness down my arm. I am …
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Posted by eHammer
from Hamilton, ON
on September 11, 2017
Initially the mattress was good. It was the correct firmness and quite comfortable. After less than two months, indentations started developing. I thought this was somewhat normal but they continued getting deeper and the edge support started failing. I half fell out one night after about 4 months which hasn't …
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Posted by Pam
from Belfast, ME
on September 29, 2017
While still relatively comfortable, I need to replace after just 8 years due to body impression / dents. I’m 5’8” and 120 lbs and turn the mattress frequently. Disappointed as I really loved it when first purchased. Would prefer to have a mattress with straps to make turning and flipping …
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Posted by Andrew
from Beaconsfield, QC
on December 9, 2016
the idea of an unflippable mattress is a scam. We rotate it regularly so my grove becomes my wife groove. We are both not heavy people but there is zero support. I had back problems that worsened and my wife developed them.
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Posted by Rene
from Los Angeles, CA
on April 20, 2016
Today is April 2016. Got the bed in January 2016. During our first week of having slept in it, my husband and I could feel the sagging and could actually see the sag from where we had lay. So uncomfortable, we toss and turn all night and we get up …
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Posted by Ellen
from Calgary, AB
on January 7, 2017
The Dormeo was recommended by the salesman to support my husband's weight and not sag when sit on edge of bed (it did live up to this) but also was supposed to be excellent for providing comfortable sleep for me with my arthritis in knees, hip, back and neck. It …
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Posted by Brandy
from West Lebanon, NH
on February 26, 2017
I loved this mattress in the store... after two weeks it started sagging. After a couple of months I wasn't able to get a good night sleep and my husband and I have to keep turning the mattress just to avoid it sagging in too many places. It was such. …
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Posted by Sharon
on May 30, 2016
This is hardly an extra firm mattress. As a new mom, trying to breastfeed my baby on this mattress has been a nightmare. No support whatsoever, if you sit on the mattress you will soon find yourself closer to the floor.
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Posted by David U
from Somerville, MA
on October 11, 2016
I'm 6'2" and weigh about 190 and after about a month and a half, my body created a rather annoying indentation on my side of the bed. I've tried to rotate the bed but there is no escaping this phenomenon. The inner portion of this gouge is not as comfortable …
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Posted by Heidi
from Colchester, CT
on October 1, 2018
For the first year of owning the mattress, it felt okay. At first it felt a bit too fir, then softened over time. Now after four years, it squeaks loudly with the slightest movement, has no more support, and has sunken on the sides. I wake up with bad pain …
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Posted by Gwen
from Marquette, MI
on October 11, 2018
Very poor do not follow warranty, big dent in mattress
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Posted by Sally
from Wilmington, NC
on October 19, 2018
Right away I noticed a huge difference in the bed they delivered and the one I tried in the showroom. After confirming it was the same model and the one I ordered and tried, I was told there is a break-in period. So I accepted that and learned to live …
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Posted by Debbie
from Coldstream, BC
on October 30, 2018
I feel like there is a deep dent and tend to wake up within the 1st hour of sleep. It seems to aggravate pressure points leaving me tossing and turning all night. I've brought some friends over to observe the dent while I lay on my bed and they fully …
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Posted by Brenda
from Roseville, CA
on December 14, 2018
after two years, this mattress is completely gone, one person sleeping on it and it like your sleeping in a whole. SERTA does not honor their warranty don't buy
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Posted by Tobe
from Buna, TX
on January 5, 2019
We thought we were buying the best "FIRM" mattress that money could buy, but I sink into it so much that I am sleeping in a hole. We put a thick yoga mat under the sheets to make it useable!! We only use it a few months out of the …
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Posted by Cheryl D
from Mount Carmel, IL
on January 15, 2019
The manufacturer of this bed is horrible & will make up & find any excuse not to uphold their warranty. My whole one side is blown out & sagging/dipping. Contacted symbol they found a reason not to replace this one even tho it's clearly a manufacturing problem. I've had this …
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Posted by Darin
from Lexington, KY
on January 30, 2019
We recently purchased a Refine Latex Mattress and it is the MOST UNCOMFORTABLE mattress that we have EVER owned! We feel like we are sleeping in a bowl. Mattress showing body indentions and lacks support after 4 months of ownership. We have reached out to the crappy retailer, Wildcat Mattress …
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Posted by Amanda
from Madison, MS
on July 2, 2017
We have only had this mattress 2yr and are already looking for new. The "normal breaking in" that is not covered by warranty includes body impressions (giant holes) that are 4 inches deep in some places. It's heavy when trying to change sheets, hot, and was only comfortable for about …
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Posted by Kelly
from Hudson, FL
on May 12, 2017
I only weigh 115 pounds and am the only one who has or does sleep on this bed and when I am on it, I sink in a bowl. Hard to get out of and laying flat on my back is the only possible way and it's a killer.
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Posted by L
from Waterloo, ON
on July 16, 2017
Our main complaint is the tendency to roll off the side and I get severe pressure points on my shoulders and hip. It is a bit of a struggle to move on this mattress and the center feels like it is "humped up". Forget sitting on the edge to put …
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Posted by Rick
from Medford, NJ
on August 7, 2017
This matress was great the first year that we had it. Over the course of the second year a pit has developed in the middle of the bed to th epoint where we have to grab the edge of the mattress to pull ourselves out of bed in the morning. …
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Posted by Elaine
from Haliburton, ON
on August 12, 2017
I noticed right away one side of the bed was thicker than the other but assumed it would all just level out with a bit of time...4 months later it has not and there is a bulge coming out on the side of the mattress. I am told this is …
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Posted by Jeanne
from New York, NY
on September 12, 2017
The mattress became lumpy and the company was unresponsive. After filling out many forms, pictures and several calls we were told they will not honor their warranty.
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Posted by shoshana
from Los Angeles, CA
on September 27, 2017
Thinking of buying a Sealy Posturpedic Grant? Don't. About a year ago I decided to treat myself to a "great mattress." I called Macy and I was advised to buy a Sealy Posturpedic with memory and a 9 inch high box spring. From the beginning I started feeling as though …
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Posted by Judy F
on January 24, 2018
Bought this mattress at Rooms to Go 7 years ago. Had someone come out and measure depressions last Friday1/19/18. Measured 2 1/2 inch depressions. Got a call from Rooms to Go 4 days later saying mattress in no longer under warranty since Carolina Mattress Guild is out of business! Anyone …
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Posted by Kathryn
from West Springfield, MA
on January 8, 2018
We were excited to get a nice new mattress after sleeping on one that I had since childhood. But we soon found out we wasted our money! This mattress began to sag within a year of buying it. We are only four years in and it’s got pretty deep indentations …
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Posted by Alice H
from Carrollton, TX
on February 23, 2016
The mattress got lumpy and warped in 6 months. I will never buy this brand ever again! I spent around $600 bucks for a queen mattess that didn't last a year! This mattess is cheaply made and is a waste of money.
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Posted by Erin
from Columbus, OH
on March 27, 2016
After 4 days, you could see my daughter's body impression, the bed developed a 6' x 4' hole and the company wouldn't take it back after 3 times early on telling them about it. It needs recalled. The box springs broke in 10 places sitting on the floor. It creaks …
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Posted by Keisha
from Cleveland, OH
on April 23, 2016
Every hotel mattress we have slept on has been better than this. There are several dips in this mattress. I am extremely disappointed. Every morning I wake up with aches and pains that are exacerbated by this mattress.
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Posted by Dwayne
from West Mifflin, PA
on June 4, 2016
Not much support. Bed started hammocking almost immediately. Guess I should have known that firm and pillow top don't go with one another. Lesson learned
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Posted by Barbara
from North Royalton, OH
on June 29, 2016
Poorly designed. Edge and center collapased in about two years. Then I noticed Sealy quickly made major construction- design modifications to 'correct' the issues we have with this mattress - however, we are thowing away $$$$ to replace the mattress.
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Posted by Mary
from Key West, FL
on November 4, 2016
We have owned this mattress for 2 years and slept on it for 6 months, not consective. The mattress squeaks so bad when anyone moves you can't get any sleep, beginning to sag, I roll to middle every night..
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Posted by Cindy
from Holland, MA
on December 10, 2016
Really comfortable at first, but after less than five years there were two impressions that made rolling over difficult. The euro-top lost all softness. Slightly better when rotated. Mattress looks like new except for the two impressions. After ten years with our last mattress, it was still like new. Bought …
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Posted by Earl
from Abilene, TX
on August 20, 2016
Bought this mattress and the first 3 months it was good. Then it began to sag and is murder to sleep on. We have had it less than 2 years. Do Not Buy this mattress...!!!!
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Posted by Jason S
from Waterford, CT
on September 8, 2016
The Nest Alexander is the worst mattress I've ever owned. Sleeping on it leaves permanent impressions on the mattress, and now the mattress is full of lumps. DO NOT BUY THE NEST ALEXANDER MATTRESS!! Total waste of money.
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Posted by Chastity
from Albany, GA
on October 3, 2016
I've had this matress for about 3 years and I've had constant back & neck pain since I've started sleeping on it. This matress hasn't held up at all for the amount of money I paid for it. It has constantly made noice and sags all over. I will never …
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Posted by Ceri
from Victoria, BC
on January 7, 2017
Bought this mattress at the Brick. It barely lasted 4 months before it had deep trenches on both sides (my husband and I are NOT heavy people). It was hot, and the foam top lost all it's loft before well before the 6 month sleep return warranty had expired. When …
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Posted by Michele
from Palm Coast, FL
on February 7, 2017
It was good in the beginning but then it started to sag where we sleep causing a lump down the middle
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Posted by Dawn
from Madison, WI
on February 26, 2017
After spending over $1600 on this mattress (not including the foundation and bed frame that we also bought), it should last longer then 3 years....very disappointed...my husband and I feel like we are sleeping in shallow graves. Not only do we suffer with body and back aches from sleeping in …
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Posted by Steve
from Exeter, RI
on March 7, 2017
Paid a lot of money for this mattress less then 6 months has major impression and hump in the middle a real peace of crap!!
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Posted by Hamilton
from Fair Play, SC
on October 1, 2018
Mattress has a 10 yr warranty. We will be contacting Serta to see what if anything they are willing to do for us. It's gotten to the point where we are NOT sleeping well and are backs are both hurting us. For the money we spent we are very disappointed …
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Posted by Marc
from Saint Augustine, FL
on October 22, 2018
The fabrics held up ok. The mattress support systems Failed big time. The mattress is sagging on both sides And humped up in middle. Never had a mattress do this before. My wife and I are normal weight people. Would not recommend this mattress to anyone
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Posted by Lynn
from Scottsdale, AZ
on November 1, 2018
We’ve hadn’t this mattress for 8 years now and we are in the market for a new mattress. Initially we had to modify our bed frame as it was slatted and the mattress sagged through the slats, all cured with a piece of plywood over the slats. However, fast forward …
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Posted by Susan
from Saint-Hubert, QC
on November 19, 2018
My husband and I have sags on each side and practically a bump between us. We also purchased the box base too. But we received good service with the warranty
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Posted by Mel
from Fort Pierce, FL
on December 16, 2018
This mattress leaves impressions of our bodies...It feels like sleeping in a coffin! I have to pull myself out of the "hole" each morning and my back aches tremendously from it! It was okay for about a year before the impressions began to show. There is a hump in the …
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Posted by Thomas
from Skippack, PA
on June 10, 2017
Their warranty has got to be the worst in the industry. There is no understanding from them. They are in business for the money Not the consumer. Never buy a Kingsdown. If you do have problems, they are not there for you.
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Posted by Donald
from Vienna, VA
on April 15, 2017
Terrible mattress. Rip off. It has been discontinued! Sagging and lumpy. Body aches all over. Hybrid technology is a hoax. Do the research. I wish I had done better!
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Posted by D F
from Bulverde, TX
on June 13, 2017
When a company won't take care of the product they represent by backing with fabulous warranty, don't waste your time. We have had this mattress for just a few days over a year. My husband said he was having issues with a body impression on the mattress. So I called …
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Posted by Maria
from Christiansburg, VA
on July 6, 2017
We purchase this mattress in Virginia, the first one we returned because it left body impressions felt like a canoe, they recommended a better one for 600.00 dollars more, well we did the swap but sure enough it did the same thing, I am 5.5 ft. and weigh 152 pounds, …
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Posted by Aaron
from Frankfort, OH
on July 22, 2017
This mattress was fine for several months after purchase however it started showing indented areas where we normally sleep. These became worse over time and now I am laying in a hole. I weight 160 lbs. so I don't believe that is the issue. The salesman where we bought this …
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Posted by Dagmar
from Cleveland, OH
on August 29, 2017
We returned the first mattress because it bowed (high in the middle, low on the sides). We received a new mattress and this one is too soft and it squeaks every time you sit or lay on it. The edges of the mattress are too soft and still bow but …
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Posted by Wayne
on September 4, 2017
Really have not had a good experience at all with either the queen size or King size. Indents are within 30 days and unable to stay out of them. At 200 lbs didn't expect this within one month. As total waste of over $2000 and worst sleep ever!!!
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Posted by Susie
from Bella Vista, AR
on September 19, 2017
I am very disappointed in this mattress. Also disappointed in the response of the store and time it's taking to get this resolved. I filed a claim 3 weeks ago and can't get any help. Mattress has sagged close to 2 inches from the center to the outer edge of …
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Posted by Kathie
from Charlotte, NC
on September 28, 2017
Great in the beginning now it has deep dips on each side making it uncomfortable. Trying to get to the middle is like rolling up a hill. I liked the mattress in the beginning but it causes back and hip pan now.
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Posted by Madeleyne
from San Diego, CA
on October 1, 2017
I got this mattress about 2 years ago. When I first got it it was great, now it's so crappy, I can feel the springs, and sometimes I hear like stuff is breaking inside. The mattress feels so lumpy now (when I first got it it had some firmness to …
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Posted by Vicki
from Tuscaloosa, AL
on November 22, 2017
I actually feel like a weiner in a hotdog bun!! I am 5'8" tall and weigh 130 lbs. I sink in the middle. It's very hard to move around at night. Sad
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Posted by Skip
from Draper, UT
on February 22, 2016
No stars! Seemed comfortable at first but has gotten steadily more and more uncomfortable. All my pressure points are back and the pain worsened the more I slept on it. Sleeps very warm. Tried to return but was just a few days outside the return policy. Staff very rude and …
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Posted by Diamond
from Mcdonough, GA
on June 12, 2016
In store the bed was great. As soon as it was delivered it was lumpy and looked worn. Once I received a new one it did the exact same thing as if there were two over weight people sleeping in it. I sleep alone there is no way this mattress …
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Posted by John
from Topeka, KS
on November 5, 2016
This is the worst most uncomfortable mattress I have ever owned. When told retailer his attitude was too bad and, basically, blew me off. I will never own a Sealy product again no matter the product. I am unhappy with the product and the retailer
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Posted by Kristel
from Houma, LA
on July 15, 2016
Like the previous comment that I saw, the mattress was great the first 2 years and then the memory foam had no more memory. We both sink extremely and our back hurts. My husband sleep a lot in hotels and sleep better anywhere else than our own bed. I called …
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Posted by Jamie
from Galahad, AB
on October 16, 2016
At first it was a good bed experience for me but 9 months into this the bed is sagging and on one side it feels like you drop into bed while other side feels like you sink in. I had hopes being all foam as spring beds hurt me and …
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Posted by Vlad
from Scottsdale, AZ
on January 11, 2017
The mattress developed body impressions on two sides. S&F won't fix it under warranty. We're suffering in discomfort every night after spending over $3,000 on this mattress. We're forced to buy another mattress, I can guarantee that it won't be S&F!
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Posted by Tony
from Indianapolis, IN
on February 7, 2017
Mattress was fantastic for 6-18 months but then started developing deep troughs. At 4.5 years, it needs replaced. At $1895 I would have expected it to last longer. It is a specially configured Seally.
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Posted by Sernja
from Raleigh, NC
on March 1, 2017
Purchased around 2006 when it first was offered as alternative to spring mattresses. It's 2017 and the foam has soft places that no longer support. SpringFree was a great choice at the time, but it's life span is over. I think this is true for all foam mattresses. Ten years …
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Posted by Amanda
from Manteca, CA
on November 2, 2018
The mattress was great for the first year. The memory foam is now lumpy with dents. Only area I can sleep without waking up with neck and back pain is in the middle. I've been forced to sleep on an air mattress- it's that bad. Will be dealing with the …
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Posted by Vicky L
from Show Low, AZ
on November 20, 2018
I'm soo unhappy and deprived of sleep. This is the second mattress I've had from this place and both sagged within a month. Now the business says they won't refund my 500.00 bucks. The beds make my hip bones hurt and sometimes my arms fall asleep. Very dissatisfied.
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Posted by mark l
from Beverly Hills, CA
on January 5, 2019
At first i was very impressed with this mattress purchased from leon's at a very reasonable price . I don't spend to much time at home but when i am home, I mostly spend it in bed relaxing after 70 + hour work week. Not long after receiving it roughly …
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Posted by lori
from Longview, TX
on January 15, 2019
Noticeable dent in center where I sleep. Terribly disappointed in product. I feel like manufacturer is selling a junk product for way too much money & then the stores say warranty is no good because this mattress was a gift to me. Warranty should go with the product & not …
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Posted by Laura d
from West Des Moines, IA
on February 21, 2019
This is the worse sea brook mattress not made any made any more I can see why sinks on sides
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Posted by Kathy
from Nashville, TN
on March 5, 2019
We decided on this mattress because we had a wonderful night at a Quality inn hotel and the salesman at Mattress King believed the Briana would be a close match. It started out being really firm and soon, back problems, shoulder and arm numbness and there was no where on …
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Posted by Manfred K
from Boston, MA
on April 27, 2019
I can't sleep without flopping around. Both of us have lower back and neck pain with this mattress. Numbness, headaches. Is not what we was told on comfort and ECT. MY adult kids played in it and did not like it at all. Everyone has asked about the hump down …
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Posted by Tammy
from Walnut Cove, NC
on June 10, 2017
I financed the mattress at Badcock getting ready to make the last payment. This is the 2nd mattress I have only had the last 1 a few months. It already has a big dip in It. My hip has been hurting and having severe back pain. I would not recommend …
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Posted by Don
from Montevideo, MN
on October 13, 2017
I thought this would be a good mattress for us, but it was terrible. It quickly developed a sag in the middle of each side and it is impossible now to sleep on it.
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Posted by Dana
from Vidalia, GA
on August 4, 2017
Had to keep due to child voiding warranty with a nose bleed. Hated it for years!
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Posted by Heather
from Brighton, MO
on March 15, 2016
We bought this mattress from a local furniture store. When we called to have it warranties, we were told it would be 6-8 weeks before we got our new mattress back and could have a used one until then. Uh, no thanks, that's WHY we bought a NEW mattress, gross! …
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Posted by Hunter S
from Savannah, GA
on April 24, 2016
Would not wish my worst enemy, if I had one, to have anything to do with Kingstown whatsoever. I'm not sure how anyone in that company can sleep at night. I can however guarantee they probably are not sleeping on a Kings down mattress. Hands-down by far the worst company …
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Posted by Cathy
from Winnipeg, MB
on June 23, 2016
This mattress started sagging with a few months. It is 7 months old and I dread going to bed at night knowing I will have very little sleep and a sore back in the morning. It is the worst mattress I have ever owned and was the most expensive.
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Posted by Meredith M
from Centreville, VA
on August 4, 2016
Was so looking forward to this bed, did a ton of research and it came down to this or the Wink bed. We were sleeping on a Therapedic (knock off of Tempurpedic) and that bed was awful, hot, sagged, not even remotely worth the cost. This mattress looked like it …
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Posted by Lorna
from Atlanta, GA
on September 2, 2016
I hate this mattress. As soon as I can afford a better quality mattress I'm making the investment. The mattress sinks in the abdominal/hip area very noticeably by a couple inches. If more than one person sleeps on this mattress it's a tremendously restless night.
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Posted by Andy Z
from Arlington, TX
on September 10, 2016
A mattress should last longer than a year. I feel ripped off by this mattress
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Posted by Raylene
from Chiefland, FL
on October 6, 2016
This mattress has given us a problem from the start. The pillow top shifts so that one side hangs over. I've had to rotate the mattress and reshape it. Now I have flipped it over to see if I can get a decent night sleep from the underside. This is …
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Posted by CeCe
from Ballwin, MO
on November 5, 2016
We always purchase Sealy Posturepedic mattresses. We have a traditional king Sealy mattress that's 25 yrs. old and still great. But my 9 yr. old Sealy Carters Grove "plush top" mattress only lasted 9 yrs. before it got squishy all over and started REALLY hurting my back. Maybe I'm lucky: …
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Posted by Walt
from Tucson, AZ
on December 11, 2016
I thought it would retain it's shape longer. It lost it's memory. Amnesia I guess. I have lots of back and neck problems. This is not going to work.
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Posted by Rosalind
from Calgary, AB
on January 19, 2017
Sorry I wasted my money on this mattress, it's true you get what you pay for. Only owned it for 2 months, and already might as well throw it away! Sags in the middle badly.
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Posted by Stacey
from Bahama, NC
on February 8, 2017
Developed two craters within 6 months where my husband and I sleep. We are both early 30's and wake up with hip and back pin that we've never experienced before sleeping on this terrible mattress. What a giant waste of money. The mattress is also terribly hot and makes you …
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Posted by Erica
from Abingdon, MD
on March 1, 2017
My husband purchased this bed when he was single, and I too thought this was the greatest bed ever when I would stay over. It is from the Hotel collection and cost over $5k. Now we are married, and I have severe neck, back and arm issues. I am 32, …
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Posted by Nancy
from Washington, VA
on October 23, 2018
This mattress feels wonderful to sit on lie on, go to sleep on, but after a few hours I have woken up with low back pain and been unable to find a comfortable position to get back to sleep. The material from which it is made warms and sinks down …
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Posted by Nicole
from Clarksville, TN
on November 2, 2018
For the first year or so, this mattress was fine. After that it only went down hill from there. No support on the edges of the mattress. The gel/memory foam remembers every person over 150 lbs who sleeps on it and there are indents in the foam that when you …
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Posted by Sarah
from Burton, MI
on November 10, 2018
For the first 3 nights this mattress was heaven. After that there is a visible sag and we wake up with sore backs every day. There are no returns so unless you like your bed imprinted within days I would not purchase thos mattress ever again.
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Posted by Carol
from Cincinnati, OH
on November 21, 2018
The middle of the bed started bulging out and the lever system completely cracked, with a hard piece of plastic or metal poking out from the side. I made numerous calls to Robin and the owner of Strobel who completely ignored me. Finally after almost 1 year, I was told …
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Posted by Jan
from Chicago, IL
on December 19, 2018
Within four months the mattress started sagging, turning the mattress it saged in each direction,flipped the mattress and that side saged. Taking the mattress to the factory in Indiana for a replacement is not an option. My entire body hurts every time I lay on this mattress. I can not …
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Posted by Dave B
from Camden, OH
on December 20, 2018
Loved it at first, but now I sleep in a big sunken hole. I wake up with my shoulder hurting every day. My wifes' side hasn't sunk in yet. I only weigh 175 lbs.. This is our second one of these, having had the same problem with the first one. …
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Posted by Karin T
from Coloma, MI
on January 6, 2019
The need broke down very early with what seemed like a huge hole in the middle.
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Posted by Cristina
from Windsor, ON
on January 15, 2019
Completely disgusted with this company’s warranty! My husband and I purchased a Kingsdown mattress exactly 8 months ago after my husband had back surgery. It was specifically asked and promised by the sales rep at Teppermans Windsor there would be no dipping at the lower lumbar area. We spent over …
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Posted by Megan
from Wheaton, IL
on March 19, 2019
My husband and I are completely average. Not overweight in the slightest. I am 5ft and 118 lbs. My husband is 6ft and 185 lbs. BOTH sides where we each sleep are sunk in. There is a hump in the middle. We did, in fact, turn the foot of the …
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Posted by Kyle R
on April 27, 2019
Liked it in the beginning but has depressions in it so quit sleeping on it about 2 years ago
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Posted by Sammy
from Beverly Hills, CA
on March 23, 2017
For the first year that I had this mattress, it was fine and was comfortable. However, suddenly after one year, a huge dent appeared in the spot that I usually get on the bed, and shortly after that the springs began poking through and becoming painful to sleep on. I …
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Posted by Laura
from Scottsdale, AZ
on June 10, 2017
Mattress has body impressions. Middle of the bed is the only place to get relief from back aches.
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Posted by CAllen
from Portland, OR
on March 13, 2017
Sadly, this is the 2nd iComfort mattress we have had in 5 years. First one broke down considerably on the sides and body depressions. This one has body depressions and a hump developed in the middle. Coolness seems to be fine. Response to warranty when replacing the first mattress was …
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Posted by ANNA-MARIE
from San Francisco, CA
on April 8, 2019
sagging in the center. had the seller come to check said, ok HORRIBLE! UNHEALTHY
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Posted by Greg S
from Collierville, TN
on April 27, 2019
Hello Doug – I’m writing to let you know I’m disappointed in how my King Size Winkbed has held up (it hasn’t). I sent you a link to a dropbox file containing some photos for your review so you will (hopefully) be able to see what I’m talking about. The …
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Posted by Sue
from Deerfield, NH
on June 3, 2017
Sags on each side, hump in middle. Ridiculous.
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Posted by Angie
from Nashville, TN
on July 8, 2017
#americansignaturefurniture does not stand behind its products. F%$* federal law...I gotta a $1500.00 mattress that after 6 years is crooked, lumpy, bumpy and just plain out of shape. Bob the manager at Rivergate instead of quoting the law, you should have been trying to retain a customer. Oh and the …
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Posted by Bre
from Buffalo, NY
on September 6, 2016
Considering we could have bought 2 normal mattresses for the cost, we are ready to replace this at 8 yrs and have been for about 2 years. Each side is like sleeping in an unsupported hammock. The middle is comfortable but you fall to sides. I'm now sleeping in my …
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Posted by Cheryl
from Oakwood, GA
on July 24, 2017
New mattress and awful in every way: hot, sags in the middle and the head so one feels as if they are sleeping with their head sloping downhill. Had to place towels under the mattress at the head to support it to get it level. Forms deep indentations shortly after …
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Posted by Virginia
from Dudley, NC
on August 4, 2017
First of all, I would never again buy a mattress that isn't double sided since there is no way to ever reposition it to allow the trough to be corrected. I weigh about 140 and my husband weighs around 200. The indentations from where we sleep are so defined that …
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Posted by Alice
from Decatur, GA
on August 9, 2017
Expected at least eight years from this mattress. Have had it for four and need to replace. Actually should have replaced it a year ago. Do not know if a warranty covers this mattress. There are no "pros" for this mattress. Only con's. Big disappointment. Bought from Haverty's where we …
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Posted by Kevin B
from Minco, OK
on September 6, 2017
Integrity of Bed virtually broke down within a years time. Feels good for the 1st hour of sleep then it starts to breakdown making a hump in the middle of the bed. I don't ever remember getting a truly good nights sleep on it. Store I bought it from said …
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Posted by Terry D
from Livingston, NJ
on March 5, 2016
This Carolina mattress leaves us feeling very unrested in the morning. I weigh 145 lbs, every morning there is an impression of my body. I cannot sleep near the edge of this mattress, I have to fight to not roll towards the center. During the night if I need to …
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Posted by Virginia
from Hernando, FL
on November 11, 2016
First year it was fine, but only after 18 months it is already sinking in at the edge of where I sleep. I had an inspector come and do a report on it and the report claims that it is normal wear and tear; really! ! !, This mattress is …
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Posted by Judy
from Kissimmee, FL
on January 19, 2017
I don't think any mattress should depress like it has in less than one year, on both my side and my husband's. We each weigh about 180 lbs. No satisfaction from Serta or Sit and Sleep
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Posted by Michelle H
from San Pedro, CA
on June 22, 2016
I purchased this mattress about 8 months ago and I chose ultra firm base on when I were at the store. I chose this same brand because the one I had before was excellent. This new mattress of course offers more features than the previous one that I owned. And …
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Posted by Teresa
from Kewanna, IN
on February 8, 2017
We purchased our first comfortpedic and within two years the sides sagged. The retailer exchanged it free of charge. Now it's been two years and we are asking for a replacement again. Within a year the mattress started to leave deep inpressions where we sleep. I wake up in pain …
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Posted by Brian P
from Saint Paul, MN
on August 4, 2016
I like the firmness level of the bed, but it has developed sagging areas where we sleep. I'm a side sleeper and roll onto my stomach during the night. The sag makes my back hurt when I wake up. We are not overly heavy people (175lbs) and we rotate the …
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Posted by Chris
from Aurora, IL
on August 13, 2016
got 9 years out of the mattress, so doesn't seem bad. but it didn't seem to last. after 5 years it was awful. Since we didn't want to buy a new mattress, we decided to flip it upside down and buy a thick memory foam mattress pad to be able …
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Posted by Ann S
from Hughes Springs, TX
on September 3, 2016
The first month was awesome and down hill from that point on. Huge body impressions now and actually intention started in the first month. So bad that it is very noticeable when bed is made or unmade. Wasted so much money but the company said IF they came out and …
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Posted by Hector R
from Fort Worth, TX
on September 15, 2016
I was hoping for more support since I have back problems (I've had some fused vertebra) but it is better than what we had before. I would've definitely gone with the version that has more support though. It's also starting to sink in a bit but nothing major. Overall I'm …
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Posted by Gina
from Winter Springs, FL
on October 6, 2016
I thought this bed would be perfect after my back surgery. Now all of the foam and gel layers have shifted. There is a big lump in the middle,so you roll to either side. It buldges out on both sides about 5 inches. For a very expensive mattress it's not …
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Posted by Barbara M
from Phillips, WI
on October 18, 2016
There is a 2 to 3 inch indentation where I sit when I get out of bed. It's like the foam never came back to its original shape. I would like to know if anyone else has this problem?
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Posted by Dorothy
from Punta Gorda, FL
on October 24, 2018
Ok after 18 months our beautyrest westchester started to develop a sink hole. Today a rep came out and measured it and RTG will get back to us.
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Posted by GK
from Portsmouth, NH
on November 2, 2018
Previously we had a Nature's Rest Mattress we bought in 2001. It was terrific and lasted over 10 years. We have only had this one for 4 years and it already has sever body impressions. It is called Luxury Firm but it seems to have little support. We also noticed …
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Posted by JOAN
from Wilmer, AL
on November 22, 2018
Has sunk down on sides that are slept on and raised in the middle.I have contacted Serenity Sleep numerous times in the past 2 months and the person tells me they are waiting on a rep to contact them, they do not have a contract with the store I bought …
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Posted by Jackie
from Somerset, NJ
on December 19, 2018
Horrible sleeping on this worn out thing
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Posted by Linda
from Mansfield, TX
on December 20, 2018
I love this bed. I got a great deal on it and don't regret it one bit. It does have body impression cuz I am only one sleeping in it. However it feels like cloud still. I do find myself sweating some but it could be my age haha. My …
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Posted by bob h
from Portage, IN
on January 9, 2019
i do sleep on side of bed, have big indent in mattress, had several mattresses in past never have had this happen,
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Posted by Rob
from Delray Beach, FL
on January 17, 2019
Genesis mattress is a horrible product, the 10+ years manufacturer warranty only covers cosmetic that have to be proven by photos, it is useless, just a joke. This mattress sinks in different spots when laying down on it, resulting in severe back pain, since mattress goes back to original shape …
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Posted by Kim
from Chandler, AZ
on January 26, 2019
This doesn’t feel like the mattress in the showroom. I tried it out twice in the showroom for about 20 minutes each time. This is firmer and a bit lumpy. Not that comfortable. Sometimes my hips hurt when I wake up in the morning. My other bed is a Serta …
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Posted by Will
from Lisbon Falls, ME
on February 21, 2019
Thought we would upgrade our 6 yr. old Beautyrest Melrose mattress since it was showing depressions and losing support. After "testing" several firm contenders, we decided on the World Class Bridgewater firm model. We are both side-sleepers and over 200 lbs. Got a great price with new box spring from …
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Posted by Mark
from Crofton, MD
on March 8, 2019
DO NOT BUY a Kingsdown Mattress!!! I purchased a new Kingsdown King size mattress in June 2018. Within months of owning the bed it began to sag and created a hump in the middle. After contacting Kingsdown for the warranty, they sent out a third party inspector who indicated the …
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Posted by Noni
from Delton, MI
on April 9, 2019
I loved it for about 90 days; then, surprisingly, it began to develop the dreaded body-mold 'dent' even though I conscientiously followed the manufacturer's directions to rotate it regularly per schedule. The depression in the middle is so bad that you could bury a body in it. Slight exaggeration but …
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Posted by Jill
from Fort Collins, CO
on April 20, 2019
This mattress is comfortable but over a short period of time it developed deep body impressions that never went away. That alone made it more difficult to move around at night. Not what I expected after such a short time for the price we paid.
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Posted by Brenda
from Petal, MS
on May 24, 2017
I purchased a Englander mattress because I thought it was a good company .I informed the furniture store where I purchased this mattress 2 months after purchase that the mattress has body impressions that feel like you are sleeping in a hole . The salesman at the store says I …
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Posted by Brian
from Brooklet, GA
on March 23, 2017
Purchased this mattress due to price. When first purchased it, it was fairly stiff. Only after a year and a month of use, the mattress lost most of its stiffness, which is what I prefer. There was no sag however, but upon laying on it, it gave too much. I …
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Posted by Holly
from Mesa, AZ
on May 7, 2019
This mattress was relatively comfortable until we noticed head seemed low. Has a pillow top and looks like new except for the 4 inch sag in the top corner. Submitted warranty claim but was denied because our bed frame only has 3 horizontal metal supports in it instead of 5. …
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Posted by Shawndra D
from Las Vegas, NV
on May 8, 2019
My boyfriend and I purchased a Natural Form mattress in the late months of 2017. The mattress came with a 10 year guarantee. Around 5 months of having the mattress it began sagging in the middle. We got in touch with natural form and they sent us new air chambers …
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Posted by Daniel
from Valley Village, CA
on June 11, 2017
I had this mattress around 1yr when I noticed large impressions where we laid. (I'm really diligent in roatating the mattress as well.) When I called the company to see why this would be happening so quickly she quickly became defensive and started toying with my words to give her …
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Posted by Shari
from Maywood, IL
on May 14, 2019
The sales person at Mattress Firm Oakbrook, Ill... made it sound like we were getting a steal by purchasing at Hampton & Rhodes mattress (knowing they were closing down soon). I purchased the mattress Feb 2018 and I feel like I roll to the middle every night..The mattress squeaks when …
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Posted by Peter
from Vancouver, BC
on April 24, 2017
I have owned this mattress for over three years; my wife and I are height weight proportional and in good shape. Took at least 6 months to break in and then seemed like a great bed. Unfortunately after that it continued to break in more and developed indentations and a …
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Posted by Matt
from Farmington, ME
on May 16, 2019
The mattress was amazing for the first 5-6 months then the neck, shoulder, back, hip and limbs falling asleep issues. Getting out of bed in the morning is very hard, I can hardly walk and I have to sit down in n a chair for 15 minutes until I feel …
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Posted by Lynne
from Sidney, OH
on July 1, 2017
Unfortunately this mattress has been very unimpressive. After purchasing this mattress in less than 2 years there was a huge drop off where my husband sleeps. The mattress was still under warranty and we received a new one; this one is worse. I am very slender and I know have …
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Posted by Judith
from Tuckerton, NJ
on July 8, 2017
The first 2 or so years it was pretty good support. The 3rd year it became less comfortable. We contacted the company and they said it was naturally going to have the impressions of the way you sleep in it. There was nothing they could do. We also told them …
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Posted by Charles
from Port Charlotte, FL
on August 5, 2017
It is far from it. We have had nothing but trouble with it since we have had it. It has sank on both sides and looks like a gable roof line. A peek in the middle and slopes off on both sides. We are waiting for Babcock to come out …
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Posted by Joe
from Hickory, NC
on August 9, 2017
I really thought the mattress should hold up a lot better for the price I paid and the time I've had it.
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Posted by Lorraine
from Port Saint Lucie, FL
on August 15, 2017
I agree with previous comment. Seemed ok for couple years. Now like sleeping in a big hole.
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Posted by Dana
from Jennings, LA
on January 23, 2018
The mattress started out great but after approximately 6 months two wallowed out impressions on either side developed with a huge hump in the middle that I often have to turn sideways to sleep on in order to try to find some relief for my back and hips. One of …
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Posted by Joe
from Arlington, TN
on October 8, 2015
After having our bed for approximately 2 years it began to sag in the middle. My wife and I would literally be rolling toward the center of the bed. We called the store where we purchased the bed and they had someone come out and measure the "sagging"- they replaced …
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Posted by Zoe
from Indianapolis, IN
on February 29, 2016
I got this mattress 2 days ago and I had noticed a slight dip in the middle after the first night of sleeping on it but it was way worse when I woke up this morning, I only weigh 100 lbs. I am trying to brush it off but when …
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Posted by Large
from Red Bank, NJ
on October 21, 2015
Horrible experience - the mattress felt pretty soft (it is a firm mattress, but I like a little plush) in the store, but when it arrived at home, it's hard as a rock. Manufacturing defect? Sears was NOT good about returning it, nor was Sealy. Apparently, their warranty doesn't cover …
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Posted by Judy F
from Yoder, IN
on October 24, 2015
About a year ago our motor went out. We called customer service and had it sent back. After not hearing from them A COUPLE OF MONTHS, we called them. We were told it was being tested. After several months I called and was told they lost it. Had no idea …
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Posted by Conni
from Exira, IA
on April 26, 2016
After 2 1/2 years this mattress has become like sleeping inside an eggshell! The center of the mattress sags so much you have to gather up steam to get out of bed, like a pole vaulter. I was happy with the mattress for the first 6 months, but it has …
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Posted by Noreen
from Basking Ridge, NJ
on July 1, 2016
It has a great pillow top but the inner springs don't seem to support any weight. The mattress dips too much when weight is put on it and the sides seems to crush when getting out of it. It worries me because it is just a month old and it …
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Posted by Maggie
from Bismarck, ND
on September 3, 2016
Mattress is a year old. I'm 120 lbs and it shouldn't have worn out already. You sink in the middle, and on the edges, it feels like you are rolling to the middle. All I want is a nice firm mattress. I'm used to hard foam that lasts 10-15 years. …
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Posted by Chuck S
from Graham, TX
on September 11, 2016
Dips in the mattress where we lay. Very middle is much higher.
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Posted by Summer S
from Ozark, MO
on September 15, 2016
I expected a touch below firm for this mattress. It was very good the first month. Now both my husband and I turn frequently at night, which we never did before. I'm even sore now. I never thought foam could get saggy but this company found a way. I still …
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Posted by Kenya
from Middle River, MD
on October 19, 2016
I have had the bed for like 4-5 years now and up until now I have not had any complaints. I had the bed moved due getting floors done in my house and so the bed was up against the wall for maybe an hour or two and now the …
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Posted by Nicole
from Knoxville, TN
on January 20, 2017
I am a small person and weigh 130 lbs. we have owned this less than 6 mths and there are body impressions already. The middle had a large hump! Ridiculous!!
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Posted by Judy
from Heber Springs, AR
on February 9, 2017
I have slid off of this mattress several times as there is no support there. If I sit on the edge to get out of bed the danger is that I will slide off. It also has creaky noises. I am going today to buy another mattress and you can …
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Posted by Tom
from New Port Richey, FL
on September 28, 2018
After a month you sink in a hole. We showed them pics and they replaced it immediately, however, the 2nd mattress did the same thing. Worst back pains ever and I've never had back pain before!
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Posted by Lesa
from Elkton, KY
on November 3, 2018
It is a nice mattress and sleeps cool. However, I should have returned it the first night but I thought the problem was I was just not used to this new mattress. You can not sleep on this because you roll into the middle and can’t get out . You …
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Posted by Andrew
from Old Lyme, CT
on November 14, 2018
Unsatisfactory, I would only hope that Sears would honor their 10 year warranty. I will not purchase a beatyrest mattress again.
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Posted by Ann
from Phoenix, AZ
on November 23, 2018
Initially, this mattress was very comfortable. First few months, to maybe a year, it was great. Then it started sagging where we lay. We got a foam topper to try and help with the comfort and it helped for a while. We’ve had this mattress for almost exactly 4 years …
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Posted by Timothy
from Fountain, CO
on December 18, 2018
I've only had this bed for a year and it already had a serious divot in the middle. It's a very hot bed. We bought a cooling topper, but that only helps a little. It's difficult keeping comfortable all night long since you're sweating from the bed side and freezing …
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Posted by Jody
from Englewood, FL
on January 9, 2019
Shortly after we purchased this mattress, I noticed that there is a ridge going down the middle of the bed, which makes you gravitate to one side or the other. It takes some effort to roll over this hump. After four years, we virtually have two hammocks with the center …
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Posted by Liz
on January 18, 2019
I have had 3 air chambers and all have been defective. Last one did not last 10 months. Clearly a problem here.
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Posted by Rita
from Somerset, KY
on March 1, 2016
This mattress was ok for the first year. Then started developing sagging where we slept. Now has deep impressions and foam is pushed out to the sides. It is very uncomfortable and causes back and neck pain. I contacted the store where I purchased it over a year ago since …
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Posted by Michelle
from Saint George, UT
on March 5, 2016
The bed, mattresses and box springs was selected by an interior designer when we moved into our home. Big mistake. Do your research and pick your own mattress and expect to pay high dollar for a comfortable sleep. My husband couldn't sleep because the mattress left a huge impression on …
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Posted by Jim
from Hermitage, TN
on November 14, 2016
Loved the mattress for a month or so but now it just pushes you into the sinkhole it has developed. Not comfortable at all. Only had it about 8 months and already looking for a now bed. Boo.
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Posted by Mindy P
from Dodgeville, WI
on September 5, 2016
After less than 1 year of use, this mattress started to develop a hump down the middle. Can't flip the mattress, so the hump grows. Now at 3 years of use, it's like trying to lay on top of Mt Kilamonjaro, with distinct tendencies to roll off to either side. …
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Posted by Sandra
from Foley, AL
on October 8, 2016
We loved this mattress at first, but after awhile, we both woke up with back aches. Not only that, but our body impressions made it difficult to get out of bed! Also, hips began to hurt. We're both retired so it was a financial disaster for us. $1000 wasted. After …
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Posted by Elizabeth
from Jerusalem, AR
on October 21, 2016
In the beginning the mattress slept great. My husband and I purchased it in Sept. 2012. By the end of 2013, the mattress was starting to break down. The only real support was in the middle. We rotated the mattress every 3 to 6 months. We weren't able to flip …
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Posted by P
from Glendale, AZ
on October 17, 2015
The mattress delivered does not feel like the mattress we tested in the store. The first night, we both agreed that it felt like an old motel mattress. The body impressions are huge and deep. It's like sleeping in a canoe. Any effort to sleep towards the center of the …
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Posted by Bonita R
from Wausa, NE
on October 28, 2015
This mattress has been "noisy" from day one! We thought it might get better over time but it has not. It also developed a hump in the middle after only a couple of months and no matter how much either of us try to lay on it it doesn't change. …
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Posted by Irene
from Rocky Point, NY
on October 29, 2015
I've consistently turned this mattress as advised by the retailer that sold it to me, but whenever I turn it to one particular position my back goes out. It's like a soft spot in the mattress that isn't visible and is therefore not covered under warranty. I'm forced to leave …
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Posted by Erin
from Stouffville, ON
on November 3, 2015
This bed is not supportive at all, and within 3 months of purcase was lumpy and sagging in the middle despite frequent rotation. Causes back and hip pain as difficult to roll over during sleep and you sink into mattress. Not recommended for anyone with back issues or who prefers …
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Posted by Wesley A
from Niles, MI
on November 3, 2015
I bought this mattress brand new. It has been about a year and it I am now certain I made a terrible decision for my wife and I. The mattress head area has two deep impressions where we sleep, our feet are higher than our heads ( by a lot …
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Posted by Reshonde
from Fayetteville, NC
on November 9, 2015
I was initially very excited when my husband surprised me with the new mattress, but after the first year the thread in the mattress began to unravel exposing the inside of my mattress also the mattress has began to break down support wise after only 2 years, we have to …
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Posted by Dennis
from Yulee, FL
on November 9, 2015
I purchased the Stockholm which is their value mattress. My husband loved it but I needed more support. I noticed that the Charleston was on clearance and decided to give it a try. My first complaint is that returning it should be easy but you must try to squash the …
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Posted by Larry
from Hummelstown, PA
on November 11, 2015
We purchased this bed thinking it would be the answer to our sleeping problems. However after a short period of time we started to notice how we both felt like we were going to roll off the side of the bed. We have this mattress about 3 years now and …
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Posted by Mark
from North Hero, VT
on March 2, 2016
Within 2 years body depressions formed on either side, with a firm hump in the middle. When one of us is gone the other "hikes the hump" for better sleep. Yes we rotate the mattress, every month now. I contacted Serra for warranty information. They had a 3rd party, Mattress …
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Posted by Sherry
from Piney Flats, TN
on March 5, 2016
This mattress should not even sold..it was the most uncomfortable year and a half of my sleep. I could not wait to get rid of it. The mattress broke down within a couple of months. When turning on this mattress which you will because it is horrible it creeks as …
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Posted by Bill
from Stillwater, OK
on May 1, 2016
Englander Indigo review. Pocketed springs with thick memory foam pillow top. I'm just shy of 3 years in and both sides of this mattress have had obvious body depressions for nearly a year already. We do rotate the mattress, but due to having pillow top memory foam on one side, …
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Posted by Ann
from South Grafton, MA
on November 14, 2016
within a couple of months we were rolling into each other in the middle.
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Posted by Bob
from Calgary, AB
on September 5, 2016
Initially it was comfy and I didn't sleep too bad, but far from great. Mediocre at best. After about 3 months my sleep quality declined and has continued to do so for the approx 12 months I have owned it. It now has 2 very distinct depressions in it where …
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Posted by Charles
from Wheaton, IL
on October 24, 2016
We found glowing reviews for Saatva on the web and decided to try it. We got the middle-firm mattress initially, and within the 90day trial period, there were depressions on the bed where my wife and I slept, and a noticable "cliff" in the center. We returned the mattress and …
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Posted by William
from Macungie, PA
on January 20, 2017
Have this mattress for only 8 months and it has a deep depression from my body.....I weigh 195 lbs. Store representative scheduled to visit next week and evaluate situation for a possible replacement.
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Posted by Linda B
on September 28, 2018
These beds are absolutely the worst piece of garbage I bought in my life. The ones I had before are 15 years old and still good I keep them for my guests and the Kingsdown which were 5 years old went straight in the garbage. The pillow top that are …
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Posted by Elizabeth
from Milwaukee, WI
on November 3, 2018
Purchased an Applause II Firm queen and within 2 months the mattress was sagging and mushy. I turned it around and tried it and it still sagged anywhere in between the edges. Serta rep came to my home to check sag and indeed it was over what the expected sag …
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Posted by Eric
from Dallas, GA
on December 24, 2018
We've now had this mattress for just over a year and have been significantly disappointed. Specifically, this mattress gives sleeping 'in' bed and 'climbing' out of bed a new meaning. Less than 2 months into owning the mattress, we found that we would wake up in what literally felt like …
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Posted by Hypatia
from Lancaster, PA
on January 10, 2019
After 3 years the mattress developed a saggy feeling. I do not recommend
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Posted by Joseph
from Houston, TX
on January 28, 2019
Like other reviewers, we have had some serious issues with sagging. My wife is extremely petite and her side of the bed sags as much as mine. Saatva has replaced our mattress twice now in 18 months, and it's still the same issue, so it's quite apparent that it's a …
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Posted by Sheana
from Columbus, OH
on March 9, 2019
This mattress is too soft. I am prevented from even flipping side 'to- side due to being SUNK IN..i should've kept my old mattress!!
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Posted by Jan
from Alpharetta, GA
on March 17, 2019
Purchased this mattress at Sears after reading many reviews and intensive research. Initially happy with comfort, support and overall rest. After 6 months, noticeably started to wear with indents happening. Contacted store, they stated this was normal for pillow top mattresses. After 1 year, indents turned into troughs. Contacted store, …
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Posted by Mary
from Los Angeles, CA
on November 30, 2015
I wake up with pain in my lower back, and during the night I wake up seven to ten times during the night trying to find a comfortable spot. Finally decided to spend the money on a Macy's Beautyrest. My advice: buy the best mattress you can afford. Skimping on …
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Posted by Stefanie
from Mc Lean, IL
on March 7, 2016
I wish we had not opted for an inexpensive mattress - you get what you pay for. It is noisy and you can start to see lumps forming. Mattress cannot be turned over.
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Posted by Anne
from Pittsford, NY
on April 1, 2016
Reading reviews I guess we got a longer life than many form our mattress. It was almost a year before we realized that we weren't imagining things and there were sink holes , especially on my side . I am 225 pounds so I realize I am overweight but for …
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Posted by Jacqueline
from Cohoes, NY
on May 14, 2016
This matress started sagging before it was even a year old. My husband and I are not heavy people but you would never know it by looking at the sags. We didn't buy the extended warranty so we are screwed. Wish someone had warned me.
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Posted by Joseph
from Monroe, GA
on November 14, 2016
Have had this mattress warrantied multiple times. It is a waste of your money, my inlaws had the same mattress we bought at the same time. They had theirs warrantied 4 times before discarding it and buying a different mattress. Ours is good for six months then it sags. They …
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Posted by Michael B
from Oakland, CA
on September 15, 2016
Like another reviewer here, my mattress began to sag and feel uneven in various spots within the first three months of owning the bed. I tried to swap the bed out within the 100 day comfort guarantee period but was given a lot of run around, including being told I …
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Posted by Judi
from Springfield, MO
on January 20, 2017
I have a 2 year old mattress that will have to be replaced in order for me to get a good nights sleep and wake up without pain in my right hip and leg!
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Posted by Betty B
from Bowling Green, KY
on March 3, 2017
For the price I expected much more. I have had it about three weeks and it already sags. It's just large in size with no substance. Cheap quality.
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Posted by Judy
from White Lake, MI
on November 4, 2018
This is the 3rd Kingsdown mattress we've had since 2013, keep getting them replaced because we sleep in big holes within 1 year or so. This time we are NOT going to try again. Thinking Tempurpedic. I am so disgusted by the performance level and the customer service from this …
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Posted by Mary A
from Hendersonville, NC
on December 26, 2018
i don't think this mattress is suitable for me. I do have silent GERD but with the head up slightly I slip all the way down with my feet hanging off of the bottom. It doesn't seem to break at the right point. also, I am wondering if it is …
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Posted by Giovanni
from Saint-Leonard, QC
on April 9, 2017
Mattress was great for the first 8-9 months, then it started to sag and has many saggy parts on the mattress which is starting to become very difficult to sleep. Feels like there are unequal bumps under the mattress which gives no more support. Rotated it many times and its …
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Posted by Burl
from Warrenton, VA
on December 12, 2015
This bed was bought as Firm, its sure doesn't feel like a Firm mattress, it sunk down in the center after a few months, replaced it. Called back, same problem,. told to turn it every 2 months, this is Crazy...We Purchased this from a Dealer who has Local Fund Raisers …
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Posted by Beth
from Eden, NY
on December 15, 2015
Highly visible center sagging after only four months use by a 150 lb single sleeper. This mattress needs to be replaced after two years use. Very disappointed in the quality and construction. Purchased a Serta on the basis of mattresses at Hampton Inn hotels.
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Posted by Harry
from Titusville, FL
on December 17, 2015
Stay away from all beds made by Corsicana Bedding they do not stand behind their product! My bed has less than 2 months worth of use.
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Posted by Rich
from Fredericksburg, IA
on December 21, 2015
I believe the one we replaced was still more comfortable after more than 15 years than this one has been after 6 months
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Posted by Pat
from Philippi, WV
on December 22, 2015
This was a replacement for another Serta mattress that didn't hold up. After less than a year, this one is not much better. I guess you get what you pay for!!!
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Posted by Alison
from Panama City Beach, FL
on December 22, 2015
This mattress was amazingly comfortable when we first got it. We bought 3 for a vacation home that we have. Within 90 days, ALL THREE had giant indentations. We contacted RTG warranty - 2 are 1.5 inch depressed and 1 is 2 inches. They were nice and exchanged them, but …
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Posted by Tom
from Steilacoom, WA
on January 22, 2017
Immediately upon sleeping in this mattress we contacted the manufacturer to report a defect. They sent someone out with a string and ruler. Worst B.S. customer support EVER. To this day, I can set a tennis ball on the mattress and it rolls off the bed. I have even rolled …
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Posted by marc
from Imlay City, MI
on February 18, 2017
It's Feb 18th, bought on the 14th. There are significant indentations where each of us sleep. 4 days. 700 bucks. Unreal.
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Posted by Beth
from Edgewood, MD
on December 29, 2015
This bed felt great when we first bought it and in less than 3 months it started to sag in the middle and I thought I was just imagining it. Well we called the corporate office after 6 months & they sent a bed inspector out. After reviewing his findings, …
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Posted by Sally
from Fillmore, CA
on April 1, 2016
The mattress comfort lasted one night before the gel pillow top began to flatten and sink in the middle. I tried to sleep on the sides to even it out, but this has not helped. Now after less than a week of sleeping on this mattress, it is as bad …
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Posted by Tamara
from West Palm Beach, FL
on July 2, 2016
I splurged on this mattress, and went for the plush pillow top... Less than a year later I noticed I always roll to the middle of the bed. Now I can no longer fall asleep without putting pillows under me as it feels like there is no support and I'm …
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Posted by Susan
from West Chicago, IL
on September 5, 2016
Not at all happy with this purchase. Not worth $1400. at all. After 5 months there are "gullies" on sides. Our old Costco mattress that we had for 7 years is in the spare bedroom and nicer to sleep on than this bed. Very disappointed. Would never purchase Winston & …
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Posted by Rachel S
from Shawnee Mission, KS
on September 13, 2016
Love the mattress for the first few months, but I'm concerned about how long it will last. My husband and I have noticed we sink down much farther into the foam than we did the first few months (and we are not large people).
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Posted by Laura S
from Boulder, CO
on September 15, 2016
This bed was great when I got it. It was a replacement for a defective one. After 2-3 months, though, it started to break down. Now the foam is compressed on the side where I usually sleep. It's MUCH different from the side I rarely sleep. I dutifully rotate the …
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Posted by Jim C
from Garden City, ID
on December 31, 2010
Terrible bed. Worthless 20 year warranty. After 6 months the "independent" warranty person came to inspect the bed. Well, not bad enough. Came again 2 days ago and agreed it even looked worse. Well, not worse enough. This mattress set is useless. It will be going into the land fill …
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Posted by Melinda
from Covington, LA
on November 4, 2018
It’s like sleeping on an angle trying not to slide down into a bowl which is impossible to do. Wake up with back pain. They do not stand behind their warranty. Have been dealing with them for two years now. Will never buy a Serta or any other mattresses they …
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Posted by Geraldine S
from Villa Rica, GA
on November 25, 2018
I thought the extra padding on top of the bed would hold up but it has left body imprints (indentations) where we lay. We are now waking up with backaches and neck pain. I don't know the procedures and process to get someone out to review it for warranty purposes.
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Posted by Ryan
from Mesa, AZ
on May 23, 2016
They said it was new with a 10 year warranty. The bed edge is bulging out and has body indentation on one side. They sold me a floor model and when I tried to use the warranty they denied it.
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Posted by Timothy W
from Beverly Hills, CA
on October 25, 2018
Expected a ten year mattress. At 10 months it sags so far i can sleep for back pain
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Posted by rob
from Kingston, WA
on February 19, 2017
its difficult to roll over or change positions as depression develop on the side you sleep on, and its hard to roll uphill.
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Posted by Tom
from Mills River, NC
on March 4, 2017
In the process of filing a warranty issue with Mattress Firm. As only 4.5 yrs old with a 30 year warranty. the sleep area indentions are 1 3/4 to 2 inches deep very noticable, looks like waves on the ocean. Warranty allows for a maximum of 1.5 inches. WIll report …
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Posted by Jim
from Enid, OK
on January 28, 2019
I bought one of the “high end” Corsicana mattresses on sale. It was extremely firm at original purchase. Two years later, this mattress is SHOT. And by shot, I mean SHOT. I will never buy another mattress from this company again. Before I bought a new mattress, I literally slept …
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Posted by Jane
from Dripping Springs, TX
on March 9, 2019
This mattress was a disappointment from the very beginning and I should have returned it. However, that seemed like an epic hassle, so here I am 5 years later, replacing my mattress. After reading the warranty and measuring the compression on the edge and the lumps and sagging in the …
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Posted by Renate
from Burlington, NJ
on March 9, 2016
Purchased the mattress at Sleepy's - came highly recommended - very disappointed in the quality, due to the indentation in the mattress...
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Posted by Crystal
from La Verkin, UT
on April 6, 2016
I bought this mattress just under a year ago. It was on sale because they just got the "new line" in so it was only 800.00 before taxes (its normally over 1000.00). I laid on every bed in the store as I need FIRM support. I told the guy I …
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Posted by Bpick
from Shawnee Mission, KS
on July 23, 2016
This bed feels good initally when you sit or lay on it. As you sleep there is just no support. We both wake up with horrible back and neck pain. We could visibly see the indentions of where we slept after just a few months. We spent a lot on …
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Posted by Jack A
from Guilford, CT
on July 2, 2011
Purchased the Nature's Rest from Sleepy's for ~2K. It had a high rating for being hypoallergenic. My wife and I noticed saging within the first 2 months (my wife and I's combined weight is 325 lbs.). By around the 3 month mark, it had 2+ inch depressions. Replaced it for …
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Posted by Mike
from Spartanburg, SC
on November 19, 2016
Wanted for years to get a Serta mattress and this has been a huge disappointment. The pillowtop has rolled up in places and the springs under our backsides feel like they have collapsed. This keeps you from being able to sleep comfortably for any long period of time. Neither of …
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Posted by William
from Cassville, WI
on January 25, 2017
Purchased from Sams Club online. (It does not appear Sams Club, in store or online, carries this China manufactured mattress any longer). It was reasonable priced, but not cheap, and was so poorly made the cover deteriorated after 20 nights sleep. The inside of the pad is so poorly sewn …
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Posted by Rick
from Lakefield, ON
on March 4, 2017
Great matress as far as comfort goes. After a few years the sides lost support and began to sag.
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Posted by Vamr
from Ottawa, ON
on February 3, 2019
Had a slight dip in middle of bed ,and one side softer and somewhat saggier than the other from the beginning . On day 2 of receiving I thought I should turn it around as other side seems just right. Leons will be replacing it for same, hopefully no defects …
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Posted by Jean
from Forest, VA
on February 5, 2019
We assumed with this price the quality would be better. Sagging after one year is not acceptable for the price. The company would not honor warranty.
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Posted by Pat
from Havertown, PA
on February 15, 2019
Within a month this mattress had low spots and sloped from the side to the middle. It was obvious that the springs were not providing support and did not rebound, which was not the case with Bloomingdales floor model. Despite this Bloomingdales insisted on charging 10 % to take back …
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Posted by Larry P
from Allen, TX
on May 7, 2012
It's been about 2 months since we purchased our CMG Caress (King) from RTG. I do have to say after reading some of the negative reviews I was paranoid for the first month constantly asking my wife, "do you think it's sagging on my side", all the while I was …
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Posted by Donna R
from Olmsted Falls, OH
on September 5, 2011
When this mattress was purchased in July of 2009 it was comfortable for about 6 months. We have now had it for two years (about a year and a half too long). Then we both started having back, shoulder, neck, hip and all over body pain.The is a poor quality …
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Posted by Kathleen
from Union, WV
on August 10, 2017
We purchases two twin mattresses for our king sized bed in the summer of 2016. We complained several times and they sent someone out but by the time they arrived it didn't measure 1 1/2 inches. But they did switch it out for SpringAir Apollo mattresses. We have had them …
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Posted by Russ
from Coos Bay, OR
on September 25, 2017
Expected a more durable mattress not one that develops impressions on each side for each sleeper.
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Posted by Cathy
from Huntley, IL
on March 9, 2016
Dissatisfied, not kind to arthritis. Makes too deep of impression and feels like you have sunk to the hard floor. Also purchased the controller adjustable frame. What a waist!
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Posted by Steven B
from Mifflin, PA
on July 24, 2016
Poor bed no support sinks feels lile im in a hole
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Posted by Arvind S
from Elk Grove, CA
on September 6, 2016
When sleeping on the mattress in summer days it does run very hot. Mattress has been used only for a year and already has quite a bit of sinkage when sleeping along side my spouse. She hates the mattress and prefers to sleep on the floor. Purchased the medium firmness. …
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Posted by Sally
from Buffalo Creek, CO
on January 27, 2017
Very disappointed. The integrity of the mattress disintegrated quickly.
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Posted by Ron
from Linesville, PA
on October 27, 2018
have to keep rotating the mattress because its so unpleasant to sleep on.Wake up all night long.
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Posted by Chad
from Madison, WI
on December 28, 2018
I have owned the purple mattress for a little over a year. It is permanently swayed, both on my side (210 lbs.) and my wife's side (110 lbs.). There are limited options for rotating this mattress, so there's no way to even it out. We also purchased the purple bed …
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Posted by Irene
from Rocky Point, NY
on January 20, 2019
We've had this mattress for four years and pretty much since the beginning have noticed a "hole" in one particular area of the mattress. I rotated the mattress regularly with the hopes of it evening out. The hole is not visible and the warranty requires a 3/4" or more visible …
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Posted by Mitch T
from Yelm, WA
on February 7, 2019
This mattress was great when new but within a year started to show body shapes for both my wife and I. I'm 220 lbs and she is 160. Rotated the mattress when we change the clocks for DLS as recommended by the salesmen. In the last 5 months or so …
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Posted by Jim
from Victoria, BC
on February 16, 2019
Within two years, this mattress had a distinct 'mountain range' running down the middle of the bed. When you lie sleep, there is a distinct impression that the bed is trying to roll you off of the edge. Hard work if you try to go uphill into the middle of …
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Posted by Jenn P
from Fort White, FL
on January 10, 2016
We have had this mattress for less than a year. It started out as a good choice but it took less than 6 months before we had body impressions. We are now looking for another one.
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Posted by Thomas
from Cocagne, NB
on January 14, 2016
After only 2 yrs, we need to change this Lennox king size Because you feel like sleeping in a hammock
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Posted by Gloria
from Pine Grove, CA
on January 15, 2016
Store trial OK and firm but told it was softer from trial use. Mine would be harder but soften in short time. It has, after only one month, right in the center. Edge much firmer and more comfortable than spring area, sags at hip line on 140 lb 5' 2" …
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Posted by Ric
from Palmyra, MO
on January 23, 2016
I prefer a firm sleeping surface but this is ridiculously hard, doesn't support my back, because rhere is little give and my body aches. I'm sleeping ON my bed, rather than IN it. It's going back tomorrow and I can't wait for its replacement..
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Posted by Nola R
from Valdese, NC
on January 26, 2016
I believe a mattress with about 4-6" of foam on top of a firm mattress would fit my comfort zone and sleep patterns better. If I move to the middle of my mattress there is plenty of support then during sleep I tend to roll back into the hammock area …
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Posted by Tiffany
from Saint Petersburg, FL
on January 27, 2016
Don't waste your money on the Perfect Care 3000! It started sagging where I slept after only a few months old. I'm only 140 pounds which makes it even more ridiculous. It creates awful pressure points and in under a year is already extremely broken down. It's visually wavy across …
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Posted by Kaylah
from Jacksonville, NC
on February 4, 2016
This mattress was supposed to be something great for mine and my husbands back. First off it is way too hard. After about 30 days our body impressions were molded into the mattress on our sides, leaving a huge lump near the middle where we don't sleep. It gets so …
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Posted by Henry
from Houston, TX
on April 9, 2016
The first five or six years this was an outstanding mattress. It was new to the market in March, 2008. The foam has formed valleys which make the mattress a constant challenge. Understand Sealy requires a one inch depression in a foam mattress for warranty. Not quite there. Was told …
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Posted by Jody
from Jacksonville, FL
on July 9, 2016
The bed that showed up at my house was much softer than the one in the store. This bed has no support. It is like you are sleeping in a valley because you sink in so much And this bed was no cheap. I wish i read other reviews online …
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Posted by Jenny
from Frisco, TX
on July 29, 2016
Did not even last 4 years. Feels like you are rolling into hole. Never recommend buying mattress from rooms to go!
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Posted by Jill
from Lake Charles, LA
on September 6, 2016
Their is a huge hump in the middle of the mattress and our body impressions are on each side.. We literally sleep in each a hole.. This matress is barely a year old and already worn... Ridiculous!!!
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Posted by Roben
from San Clemente, CA
on February 4, 2016
purchased Airloom bed in 2011 for 5K from Sit n' Sleep. 2015 it's sagging on one side. Went into Sit n' Sleep store and sales rep said we purchased a "spare bedroom bed". We were replacing our previous bed due to sagging, Sit n' Sleep honered the warranty and gave …
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Posted by Anthony
from Bronx, NY
on February 4, 2016
Initially the mattress provided me with the comfort and firmness that I wanted but within 18 months that quickly deteriorated. I contacted customer service and they immediately sent a technician over to my house to evaluate the mattress. After the technician's evaluation I was awarded a full in store credit …
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Posted by Brian
from Fort Wayne, IN
on February 6, 2016
My wife and I started out with a Dutch Craft memory foam mattress, after one month it had 3/4" impressions that didn't come pop back up even after a whole day of nothing on the mattress. Before we bought it the owner had told us they have an excellent warranty, …
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Posted by Chris
from Rancho Santa Fe, CA
on February 6, 2016
Although the integrity of our luxury firm mattress feels solid, it's just not holding up. Did not last 1 year . Was much harder than expected. Customer service team is excellent and the reason for 2stars. They provided a mattress topper which prevented us from returning mattress. Although, we wish …
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Posted by Tan C
from Arcadia, CA
on February 6, 2016
Bought 2 of these. First 18 months, rotated them as we were told to do, yet after 18 months both mattresses developed sags and mid-body depressions. Neither of us is overweight so it's not like we stressed the mattress. The mattress is just weak. The "warranty" requires a 1-1/2" depression …
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Posted by Stephanie
from Houston, TX
on February 8, 2016
We have had two mattresses from this company. Our first mattress was replaced after owning it for only 18months when the measurements showed a 2"dip in certain areas. Our 2nd replacement mattress was delivered 6 months ago and the comfort has begun to fail with the sagging impressions becoming noticeable …
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Posted by Paul
from Tewksbury, MA
on February 4, 2016
This mattress was great when we first purchased it. Over time, the two sides we sleep on have sagged and the middle has remained high so theres now a lump in the middle.
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Posted by Anne
from Hoboken, NJ
on September 3, 2015
I fell in love with the Nature's Rest all latex bed in the store - and fell for the sales pitch that it would last longer than a traditional inner spring model - 20 year warranty and all that. And I *loved* this mattress set for about 2 years. Yes, …
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Posted by Carmela
from Barrie, ON
on November 23, 2016
The first mattress I bought at Sears was horrible and they made me keep it for a full 90 days before I could switch it. The sales person went on about how great the iComfort Prodogy Everfeel was so I paid the extra money for it. It was fine for …
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Posted by Randy
from Dallas, TX
on January 27, 2017
I bought this mattress about 1 1/2 years ago, the right side of the mattress caved in totally, plus the box springs caved in! will not by this brand again
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Posted by Richard
from Port Lavaca, TX
on May 15, 2017
This mattress is the worst one that have ever bought, it has 2 sinkhole places where we sleep if we try and sleep in the middle you roll down into the sinking places on each side. Didn't take long for it to get the 2 sinkholes on each side of …
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Posted by Michael M
from Derby, NY
on February 5, 2013
My wife and I made our big just got Married purchase on bedroom set and this icomfort mattress. First 6 months were great! Soon developed a soft sink hole here we usually sleep. Rotating mattress helps for a week or so. We were totally suckered into buying this mattress! And …
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Posted by Debbie
from Anderson, SC
on April 25, 2017
The mattress was purchased for my 87 year old mother and shortly after the purchase she said that there was a raised area (hump) down the center of mattress . I first purchased a new mattress pad thinking that would help but it did not. Secondly , I purchased a …
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Posted by Christopher
from Oak Park, IL
on April 10, 2016
After two years of owning this matress, it begam too show obvious signs of sinking in the middle. Which got worse as time progessed
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Posted by Scott
from Colchester, VT
on July 10, 2016
2000 dollars for a matress that lasts 4 years. The quality of Simmons has really gone down hill quite significantly. I weight 165 lbs and the matress has impression worse than the cot in my deer camp. It very sad to see such poor quality for something that is made …
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Posted by Alex E
from Seattle, WA
on September 13, 2016
The soft version of this mattress is too soft. My wife and I were trapped in our bed.
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Posted by Raschell P
from Farmington, UT
on September 23, 2016
Started out loving this mattress but now wishing I'd gotten the firm instead of the medium.
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Posted by Karen
from Louisville, KY
on January 28, 2017
A month after buying this mattress, I was having to grab the edge and pull myself out of the bowl. My cat had clawed the mattress in one spot, so Macy's wouldn't take it back. If the mattress stayed how it is when I first lay on it, it would …
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Posted by Mike
from Pelham, NH
on November 5, 2018
We purchased a Stearns and Foster Oak Terrace Mattress in December of 2017. It began sagging after only a month. Almost a year later it's worse. Both my wife and I weigh approximately 150 pounds. There is hump in the middle of the mattress, with sagging on each side. Sleeping …
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Posted by Dale
from Everson, WA
on November 26, 2018
Being 72 and having to turn it all the time is the s--rd. Wish I would have read reviews would have never bought. Such a large hump in middle of king bed I can hardly get to my wife to kiss he good night
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Posted by Natalie
from Flushing, NY
on January 21, 2019
Got this mattress aug 2016, and it’s been one of my biggest regrets. At first I felt like I beat the system getting away with such a great mattress for the price. But as time passed, this mattress has proved to be miserable. After a year I realized due to …
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Posted by donna p
from Murrieta, CA
on February 4, 2019
Defective piece of junk this is the second one in two months both sagged in at 2 to 3 week's
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Posted by Randy
from China Grove, NC
on February 9, 2019
We had this Holiday mattress to give us trouble from the start. The fountain was very noisy after only a few days and the mattress is sagging from where we lay more than our old mattress did after we had it for more than 10 years. Will never buy another …
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Posted by Ana
from Pacifica, CA
on April 26, 2017
Giant dips formed where I sleep. So much so that turning the mattress no longer helps.
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Posted by Venessa
from Austin, TX
on June 16, 2017
I bought this mattress about two years ago. At first it was fine not great but fine but then it began to sag, so I switched sides, then slept in the middle when that side went down. I moved and rotated the bed which helped for four months and it …
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Posted by Keith
from Scottsdale, AZ
on July 2, 2017
It was not even six months before we noted significant body impressions. I am 200 lbs and my wife 125. It is impossible to utilize the warranty.
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Posted by Melissa
from Dallas, TX
on February 17, 2019
This mattress was initially very comfortable, but over just 3 years it has deteriorated and feels like we are sinking into the head of the bed. The material hasn’t held up and my husband has back issues which are made worse by this. Also, it’s simply difficult to get OUT …
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Posted by Audrey
from Hoffman Estates, IL
on February 23, 2019
I'm still paying for this mattress and I hate it. I'm retired and don't have money to spare. I was told this would help with my arthritis when in fact, it's worse! Mattress Firm could care less. I stood on the bed to change a light bulb and the corner …
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Posted by Nettie
from Springville, CA
on March 22, 2019
This has to the worst mattress I have ever bought 4 months after we bought it I called an told them the mattress was bad sent them pictures an was told that it had to be one an half inch for them to do anything about it will never buy …
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Posted by Caroline
from Tinley Park, IL
on April 1, 2019
I'm a single person with a king bed. I'm a bit OCD, so religious about rotating the mattress. After 5 years, and one person use, this mattress is trash. Deeply grooved on both sides, this mattress is done. Had I had a partner, this mattress would have been garbage in …
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Posted by Tom
from Romeo, MI
on May 30, 2017
I bought an aireloom (daybreak) biggest mistake ever sagged inside of 3 months, Gardner white no help in returning. Still its lumpy with no back support. DO NOT PURCHASE EVER
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Posted by Neal
from Highland, NY
on April 23, 2019
This mattress is horrible. Our granddaughter sleeps on it and it's developed a huge lump in the middle of it. We are getting a new mattress delivered today which is NOT a foam mattress. We would never have a foam type mattress again. This one is just horrible. It isn't …
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Posted by Marisela B
from Bronx, NY
on April 27, 2019
After 60 days the mattress center support starting giving way and sagging. For $1100.00 dollars I expected more. I should’ve gone w/my original choice of a Stern & Foster pillowtop firm.
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Posted by Karen I
on April 27, 2019
Very comfortable mattress for both me (likes a softer mattress) and my husband (likes a firmer mattress). It does however create body indents and leaves a bump in the middle.
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Posted by Philip F
from San Jose, CA
on April 27, 2019
Tried just about every type of premium mattress and the Wink bed is as good as any of them. It resisted the body impressions longer than I thought possible. After many years, it has finally developed impressions but I’m satisfied that it has performed very well.
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Posted by Colleen O
on April 30, 2019
I'm disappointed that my mattress is already sowing wear after such a short time. The outline of my body can be clearly seen. The mattress is being to become lumpy. I have not had it more than 3 years. I expected the mattress to wear better and last longer.
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Posted by Darcy
from North York, ON
on April 27, 2019
With in the first year both sides collapsed and now it feels like you sleeping in a rut. Seems like memory foam does not exist. Started to rotate the mattress a 1/4 turn every month but that does not help. The original ruts remain for us. Very disappointed in the …
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Posted by Bob
from Blandon, PA
on May 3, 2019
We complained about seeing both ends of the mattress showing stretch shortly after we purchased the mattress. A representative from the manufacturer came and looked at the mattress. After he measured the bumps he said everything was within the range of the mattress and the nothing would be doe. I …
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Posted by A
from Spanaway, WA
on October 29, 2017
Very disappointed in this mattress, for as much as we paid for it the body impressions were so bad we had to stack blankets in the "trenches". Thankfully the customer service and warranty covered it and we were given a replacement (not the same mattress either).
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Posted by Robert
from Mountain Top, PA
on July 24, 2017
We were talked into a Chattam and the $4000 price tag that goes with it thinking we would get something that would last. WRONG. We had the mattress for seven years and noticed the indentations where we sleep continued to get worse. We opened a claim and paid for a …
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Posted by Robin
from Port Charlotte, FL
on August 21, 2017
I paid a lot of money for this mattress. I needed it because of myself and my partner's back problems. When we got it we were sleeping well. Then after a year the mattress began to sink on each side where we slept. With the mattress protector off it was …
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Posted by Melissa
from Sammamish, WA
on September 3, 2017
Poor quality, returning now.
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Posted by Tom
from Chico, CA
on September 10, 2017
Hump in the middle of this eastern king mattress . We previously had a Lady Englander Eastern King which we had for 18 years. If we knew what we know now, we would have kept the old one. We tried contacting Evans Furniture in Chico as well as sending the …
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Posted by Nancy
from Manchester, MD
on September 27, 2017
This was a very disapointing experience with this company
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Posted by Kristy
from Gallatin, TN
on January 12, 2018
We bought a P6 split King Sleep Number bed in Nov of 17. It is now Jan of 18 and while my husband LOVES this thing I HATE it. At first it was good. After about two weeks I stopped sleeping through the night and found myself constantly adjusting the …
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Posted by Bobbi
from Surprise, AZ
on January 30, 2017
Had high expectations for this mattress based upon so many positive reviews. I've recently gone back and re-read some of the reviews, and did notice that many were written after just a few weeks of using the bed, which probably is not the best gauge to go by when trying …
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Posted by Candy
from Baton Rouge, LA
on September 8, 2015
This mattress is not supportive, it is hot to sleep on, it has become very firm in a short time with body impressions making for a very uncomfortable sleeping surface. I awaken each morning in pain. I have had the mattress checked twice in an effort to utilize the so …
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Posted by Ina T
from Pass Christian, MS
on February 10, 2016
We have felt very uncomfortable on this bed within the first month. We feel we are falling into a depression and constantly turning during the night to try and get comfortable. We wake up early and with aches and pains. We have followed the instructions on the warranty card to …
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Posted by Sheryl
from Tampa, FL
on February 12, 2016
I thought it was just me, but from the reviews I have read, I'm not the only one. This mattress tends to shift to one side. I have to turn it once a week to shift the inside padding. Since I purchased it from an outlet store I could not …
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Posted by RO
from Hillsboro, OH
on February 13, 2016
I have had mattress replaced once and after a short 3 months it now has severe depressions where we sleep. We of of average weight so that is not issue. I have a mattress much older that does not have depressions like this one 3 months old. Mays has been …
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Posted by Allang
from Norcross, GA
on February 16, 2016
Very disappointed that the bed broke down so fast. I am an average size person and the indentation where I sleep is very noticeable ...
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Posted by Heather
from Haines City, FL
on April 11, 2016
This mattress is horrible! There are 2 depressions where my husband and I sleep and I can't roll over because it's up hill. We have tried contacting the warrantee people who came and said the mattress does not qualify for replacement because the depression (when the guy comes the surface …
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Posted by Elena
from Mesquite, TX
on July 11, 2016
Mattress is less than 5 years. Within 2 yrs added a 2 inch latex foam, but the mattress still caved and gave no support (I weigh less than 130 lbs). I flip it over, move from one side to the other, have added plywood boards between mattress and box spring. …
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Posted by William
from Loganville, GA
on April 4, 2017
Hard to believe this is natural latex. It has a large dent where my bottom goes and a dent where my feet go and I am not a heavy person (180 pounds and 6' 2" tall), my wife has a similar but smaller indent on her side. This mattress is …
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Posted by Lindsey
from Glenview Nas, IL
on May 23, 2017
We've had this mattress for less than a year and already had to turn it around. Within a couple of months the body indents started. I was at a hotel last week and slept better in the hotel bed than our bed. When paying over $2K, you shouldn't have indents …
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Posted by Tommy
from Murphysboro, IL
on November 7, 2018
it started saging were i sit on it when im going to bed about 6 months after i bought it i think it is junk
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Posted by Kris
from Visalia, CA
on December 28, 2018
Worst mattress I’ve ever owned! Was good for a couple years. Now it’s unbearable. Took the cover off to wash and everything holding the mattress parts together has deteriorated. It looks like a 50 year old mattress. The mattress itself has permanent depressions. Even put plywood between mattress and box …
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Posted by Dawn
from Tomah, WI
on January 21, 2019
Terrible mattress, wake up sore everyday. No support and very hard.
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Posted by Roslyn
from Oshawa, ON
on February 18, 2019
totally not what I expected I asked for a firm mattress and I got a sloppy mess it turned out to be a bag of cotton balls . When you move it leaves an indentation that you cannot get out off. My old mattress was over 25 years and it …
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Posted by Andrea
from Gardnerville, NV
on February 24, 2019
There should be laws against lying mattress companies. I purchased this bed and within 6 months it was failing but not ENOUGH for the warranty to be valid. These people are crooks and so are the dealers that sell them. I wake up with headaches and pain everyday because of …
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Posted by JanisT
from Kelowna, BC
on March 23, 2019
We both thought it would sleep cooler and had thought it had 'five zones' of conforming to a body. Seems to have two- in the pocket and out!
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Posted by Liz
from Vegreville, AB
on March 30, 2019
I could not find my receipt so no one would help us with this nightmare of a bed. I have spent thousands of dollars on chiropractic and massage due to shoulder and neck pain. I changed my pillow several times, this bed has never been comfortable. Finally picking up a …
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Posted by Louise
from Euless, TX
on April 23, 2019
I love this mattress . Never slept better BUT within 3 months the area I sleep on developed a deep sag. When I called to check on this, I was told to Stuff old pillows under the sag, or buy a mattress topper. NOT the answer I was expecting. But …
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Posted by Lauralee G
on April 27, 2019
This was my first time purchasing on line so I was nervous. For the first year this was a fantastic mattress. It is now 3.5 years old and it has a horizontal ripple across the middle that really bugs me. I did report this to winkbed but they didn’t really …
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Posted by Karen B
from Brighton, MA
on April 28, 2019
From the time we bought it, our WinkBed mattress very quickly developed grooves in the places where my husband and I sleep. We are not heavy people: I weigh under 120 pounds and my husband weighs under 170 pounds. The bed developed these grooves - visible even when the bed …
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Posted by Sharon
from Greenfield, IN
on April 27, 2019
Mattress is worst we have ever purchased....It is lumpy and sleep is horrible....tried to get them to take it back and exchange for another and store said it had to be a 2" sag in it before they would take it back....feels like your rolling to the middle all the …
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Posted by Nicole
from Trossachs, SK
on May 14, 2019
Wasnt even year old and put in claim for warranty because middle of bed has huge divet and no support. Hard not to roll into middle of bed when trying to fall asleep
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Posted by Jen
from Middletown, NY
on May 18, 2019
I'm glad that these mattresses are no longer available to purchase. It was great at first, however about a year in started to develop body impressions, which have continued to degrade since. All four over $3,000! The company touted a 30 year warranty, however there is no way to claim …
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Posted by Herman
from Charlotte, NC
on May 24, 2019
When we purchased the Beautyrest Silver Crystal ridge we thought we were getting a better mattress then the one we had. The pillowtop is uneven, the mattress has shift to one side, there is a lump in the middle that goes the length f the mattress. when you lay down …
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Posted by Tammy
from Dunkirk, NY
on May 25, 2019
The topper on this mattress is completely useless. It compresses down to a hard surface. Your body sinks in until you hit the hard mattress, so you don't get any pressure relief while laying on your side. It also provides no back support. Honestly the most uncomfortable mattress I've slept …
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Posted by Fred c
from Covina, CA
on May 27, 2019
Was very comfortable for the first month or two then noticed sagging and wear after only three months
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Posted by Carolyn
from New Braunfels, TX
on June 3, 2019
When we purchased this bed, we did so because of the lifetime warranty. For the first few months it slept beautifully, then the bottom fell out. My husbands side decided tio open up like crater. My side broke down so bad, I cried every night going to be. I even …
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Posted by Robin
from Bemidji, MN
on June 1, 2019
Within a month of purchasing this bed the bed has settled 1/2-2”. When I lay on it feels like I am laying in a hole.
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Posted by J
from Brooklyn, NY
on June 10, 2019
This mattress is not worth the money! We are 7 years in and It started to sag after a few years. We called the company, they told us we have to pay for an inspector to come out, gave us the runaround. Horrible customer service. Please please stay away from …
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Posted by David
from Melbourne, FL
on June 20, 2019
My king sized Sleep Number 360 i8 sunk in the middle within a year of purchase. I contacted Sleep Number. First they sent me a 1 inch thick plain piece of foam the size of the whole mattress. I followed the instructions on how to use it, Useless. Then they …
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Posted by B
from Modesto, CA
on June 25, 2019
Worst mattress for support. Memory foam began to tear and crack leaving a large lump in the center of the bed. Spent $3500.00 on the bed then was given a discount on the purchase price after they delivered the incorrect mattress 3 times. However, when I a filed a claim …
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Posted by Donna
from Greenacres, WA
on June 29, 2019
Serta's Vera Wang Tranquility Euro Top Latex Mattress is a very poor latex mattress! Very misrepresented as a full latex mattress. It developed sagging and deep divots only months after we bought it. After 9 years of I finally cut the sunken pillow top off of and discovered CHEAP foam …
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Posted by Connie
from Ontario, CA
on July 1, 2019
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and …
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Posted by Belinda
from Spicewood, TX
on July 14, 2019
I wake up in pain during the night due to pain from sleeping on this mattress. There is a huge lump in it along with some small random ones. I have no idea what is going on with this mattress. It’s horrible!!!
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Posted by Alice
from Von Ormy, TX
on July 18, 2019
My husband and I love this matress. However, after 5 years, it is sagging in the middle. It has a warranty, but this matress is discontinued and we can no longer exchange it for the same matress. If we want a similar matress, we have to dish out an additional …
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Posted by John
from Palmdale, CA
on July 20, 2019
I bought a purple mattress in 2017. For the first year, the mattress was perfect (I also got purple platform base, purple sheets, purple pillow, purple EVERYTHING). Then it started to develop permanent sagging spots. By the second year, the sagging spots got so bad that I ended up with …
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Posted by Terry M
from Memphis, TN
on July 23, 2019
This mattress has me and my wife back neck shoulders hurting. I hate this mattress. This is the 3rd replacement for our adjustable base bed. This mattress is not good for the adjustable base beds
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Posted by Megan
from Minneapolis, MN
on October 7, 2017
If you like sleeping in an unnsupported "valley" on your mattress, than this is for you. Recently I've had to go to sleeping directly in the middle of the bed, where there is a wonderful, fully supported hill. Which is great for me, but pushes my husband to about a …
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Posted by Dawn F
from Kalispell, MT
on October 7, 2017
We bought this bed for a vacation rental....wanted a higher end king size bed since our rental is higher end. It is a seasonal rental. My husband and I are currently living in our home for the winter. Our camper bed was much more comfortable than this piece of crap!! …
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Posted by Chirstie
from Grand Prairie, TX
on October 6, 2017
Watch out for Noah's... they do not honor their warrany. Noah's has refused to honor the warranty because of some sort of disagreement with the store we purchased from that has nothing to do with us. The store even moved and we looked up the Noah's warranty and it says …
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Posted by Vicki
on October 3, 2017
Within the first year, the bed has body impressions. We sleep in holes on either side of the bed. We were told the mattress has a 10 year warranty. Leon's will do nothing for us. The worst mattress we have ever owned. I know have hip, knee and back pain …
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Posted by Levay
from Manhattan, MT
on November 16, 2017
Six and a half years and I don't even want to get into bed at night. This mattress has developed the dreaded impressions on each side. I have to get out of bed in the morning as soon as I open my eyes because I ache so bad. So does …
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Posted by Tracey
from Hixson, TN
on February 12, 2018
I purchased a Perfect Care 3000 queen sized mattress from American Freight last year. To say I am disappointed in the mattress would be an understatement. Within two months the mattress began sagging. The dip in the center of the mattress is now very significant. The comfort level is severely …
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Posted by Alyssa
from Clovis, CA
on February 14, 2018
First, they didn’t respond or follow up with our warranty claim submission. After 90 days I called them and they couldn’t find it at first. Then they were rude, wouldn’t give me the direct contact information of the person in charge of warranty review. Even after they said they would …
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Posted by Konrad P
from San Francisco, CA
on March 7, 2018
I'll acknowledge that all foam mattresses are NOT the same and that I've gotten a better nights sleep consistently from this mattress than my previous mattress which was 7 years old, thinner, and cheaper. But of course it does. The edge support is rather a joke (the top, especially, collapses …
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Posted by Ratfancy
from Sarasota, FL
on March 6, 2018
After 6 months I saw the permanent dips where we slept on each side. I took photos and tried to submit under warranty. Nothing I sent was good enough to illustrate the deficiencies to the company. I gave up. Now I read everyone's reviews and I guess I'm not the …
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Posted by Marjan
from Newport, NC
on November 27, 2018
My husband and I loved this mattress for the first 3-4 years, then around the 5 year mark it started to not be so great anymore. Now we've had it 8 years and it's pretty worn out feeling. The middle of the bed is definitely more raised than our individual …
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Posted by Dianne
from Little Elm, TX
on February 28, 2018
At first our Mlily Harmony was comfortable. However it quickly lost support in the areas where my husband and I sleep. We tried rotating the mattress, which worked the first time. So we had about a year of comfort (6 months one way and 6 months the second way) before …
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Posted by Sono
from Austin, TX
on December 29, 2018
Purchased a firm version of this before all the new models came out. * started sagging int he center heavily. * lots of pressure points when sleeping on our side * back pain when sleeping on our back. * we also were after it due to supposedly being cool. It …
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Posted by Marc
from Petit-Rocher, NB
on March 18, 2018
Simmons / Beautyrest should stop making this mattress since after two weeks I had to switch side and now I sleep in the middle. The company refered me to the store (The Brick) who has the worst customer service ever. I would recommend to stay away from that store and …
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Posted by Roger
from Talala, OK
on March 19, 2018
Experience with this mattress after first five months, toss turn stomach back side. Try to finally fall asleep on outer edge,wake up in center ( low point). Wake up unrested. Expectations, when you travel by car on long trips, and pull in to a hotel or motel for the night …
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Posted by Kathy
from Dothan, AL
on October 22, 2017
We’d owned this king mattress less than two years when the problems started. We do NOT recommend this mattress, unless you only plan on sleeping on it for a year or so. Sink holes cause terrible back, hip and shoulder pain! We are both of average (or lighter than average) …
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Posted by DJ
on October 18, 2017
Based on a call to Back to Bed rep & the issues of no center support left where I fall to the middle, they want me to pay a fee for them to come out just to look at the mattress then charge me another fee to have it replaced! …
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Posted by Louise
from Franklinton, NC
on October 19, 2017
I had owned a Bemco many years ago and wanted another because of the quality of my first one. I praised the first one and curse the one I have now. It is in worse shape after 3 months than the brand I threw out that was at least 10 …
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Posted by Liza W
from Indianapolis, IN
on October 17, 2017
When we entered the store to purchase a new matters we were desperate after recently purchasing one from a store that closed and e could not get warranty met. We put our trust in the salesperson and store because the are "Well Named" / big matress chain. We have had …
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Posted by JAMES
from Dacula, GA
on December 21, 2017
Okay to start with. Developed back pain this year. Mattress sags badly and replacement made a difference. Overnight! It did okay for five years. Valleys developed. Kept it rotated, didn't matter.
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Posted by Andres
from Lexington, KY
on December 16, 2017
When we got this mattress we were very pleased with it but it has only been two years and is breaking down pretty rapidly. The edge of the mattress is pooching out about 4 inches and it has developed sagging pockets where we sleep so even though it was a …
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Posted by Eugenia
on December 10, 2017
I feel that it has been a complete waste of money as within a month the bed shows lumps and bumps of body posture like an old mattress. The memory foam isn't there or if it is there, its probably of poor quality. At 1 month, this bed looks 1 …
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Posted by Mary
from Cadiz, KY
on December 8, 2017
Bought a new mattress because the old one was 20 years old. We moved into our retirement home, so we wanted all new furniture. Very expensive mistake.
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Posted by Janet
from Marietta, GA
on December 8, 2017
This mattress was fine for a while and then it’s like a valley on each side with a mountain in the middle. We stood the mattress up to move our bed and it almost completely folded and buckled. You feel as though you are sleeping in a hole and you’re …
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Posted by Dave
from Incline Village, NV
on December 7, 2017
The last mattress I had was a double sided pillowtop. It lasted well over 10 years with the ability to flip it over. This bed barely lasted a year before it started to sag where we sleep. These not flippable beds are crap.
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Posted by Heather
from Hilton Beach, ON
on December 5, 2017
After 5 yrs we have decided to replace this mattress. Even though it has a 25 yr warranty zedbed’s response to our complaint was that they do not honour the warranty for beds purchased at Sears. Didn’t even respond to my second email. The mattress has a hump in the …
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Posted by Al
from Las Vegas, NV
on December 3, 2017
Monte Carlo PillowTop Mattress: Two people sleep on it, my SO and me. She's much lighter than I. After 2 weeks, my side began sinking and I was waking up with back pain, like I do after sleeping on too soft mattresses. Sure enough, we tested it by switching and …
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Posted by Dan
from Orangeville, ON
on December 4, 2017
Sent pictures in of an obvious body impression after 3 years of ownership. Customer service ignored my complaints and said the impression was 1/4 of an inch to small to be warrantied. This whole process took 4 months... 4 months on a terrible mattress hurting my back so I slept …
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Posted by Feona
from Watertown, WI
on December 5, 2017
I've had this mattress than 5 years paid 600 for it and it's already shot to hell. I weigh 210 lbs. Not exactly big enough ruin a mattress in 4,5 years.
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Posted by alper h
from Orlando, FL
on November 30, 2017
i bought SEALY mattress from Kane. At the selling time they are telling 10 years warranty and best mattres. after 3 years mattress sagging and impossible to sleep , allways wakeup back pain. When i ask warranty they say now only 1 inch and i need to wait at least …
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Posted by Rochelle
from Dallas, GA
on November 29, 2017
In speaking with a rep at a store I just found out that they rush manufacturing these beds during tax season. Go figure That’s when I purchased mine. We started having issues with this bed after having it for a year. My husband developed back pain within that year, and …
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Posted by Gen
from Oakdale, TN
on November 29, 2017
Wasn't expecting much from a twin size mattress for the kids bed, and still this may have been the worst mattress we've ever purchased. We bought two of these mattresses in the fall of 2014. It is now fall/winter of 2017 and one is in lousy condition and the other …
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Posted by Steve
from Lincoln, NE
on November 27, 2017
Haven't had it 3 years yet, paid over $2000 & it already sags in the middle worse that the cheap mattress I threw out when i bought this one. I sure wish I could get that old thing back! Was told at store by a kid that was guessing that …
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Posted by Donald T
from Calhoun, GA
on November 26, 2017
This mattres is no good and company doesn't stand by the warranty. The reason they say is because it has a stain but that has nothing to do with both sides of the mattress bowing out.This was totally a sham and the company that makes it as well they will …
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Posted by Wanda
from York, SC
on November 22, 2017
I hurt every night, I can't sit on the side of the bed to put socks because it feels like it's going to throw me on the floor if I lie too close to the edge feels like I'm going in the floor. I thought honestly I had taped the …
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Posted by Tim
from Alexandria, VA
on November 24, 2017
I got talked into getting this mattress vs a better known memory foam mattress. This mattress has always been too soft but after the first 12-18 months its like trying to crawl out of a hammock. I cannot recommend this mattress in any way. Poor support and extremely poor endurance. …
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Posted by Brittany
from Cherry Hill, NJ
on November 21, 2017
I've had my BOBs Anticipation mattress (king size) for less than a year and there is a 3 inch depression already and you can feel the springs in your back. We are having trouble getting a refund from them as they insist on us getting another matters from them. NEVER …
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Posted by Meg
from Vancouver, BC
on November 20, 2017
We thought we were buying top-of-the-line, but within 5 years this mattress has collapsed into pools and valleys so moving around is uncomfortable and wakes us.
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Posted by Terri
from Mississauga, ON
on November 19, 2017
I've had a few mattresses in my time. This one we bought because it was manufactured locally and it was Natural ... topping was bamboo and wool. It's been a terrible mattress. It developed quite quickly into mogels like on a ski hill. Where my husband sleeps is a deep …
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Posted by Patricia
from Kingston, ON
on November 19, 2017
We contacted the Brick within the first 6 months as the middle got a huge hump in it and it impossible to roll over or get in the middle of the bed without major effort. So you feel trapped in a soft spot on each side. Both my partner and …
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Posted by Bruce
from Barling, AR
on November 18, 2017
Bought this mattress on sale. Thought it would be a good buy, being a Serta. I was wrong. Within 3 years we were experiencing poor sleep with a very mushy support system. We now are forced to roll to the middle when both of us are in the bed. We …
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Posted by Debbie
from Grants Pass, OR
on November 8, 2017
Simmons does everything possible to avoid customer service. Less than a year after I purchased the bed, it has a ridge in the middle and a 1/4" difference in depression on the side. By far the WORSE experience with a mattress. DO NOT BUY FROM SIMMONS. RUN
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Posted by Nancy
from Rochester, NY
on November 8, 2017
This bed started off great. The old mattress caused knots in my upper back and this mattress seemed like a vast improvement. However, after 8 months, this bed became my nightmare. It is sunken in where I lay, any Support it had is gone! I wake up with so much …
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Posted by Mike
from Langley, BC
on November 5, 2017
I have owned the mattress for 1 month 5 days and have noticed the foam topper now has a permanent depression where I sleep and shall be returning it for a different type of bed. For this sort of money it should not have this issue. Oh, I was away …
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Posted by Travis
from O Fallon, MO
on November 6, 2017
After 30 days we decided to do an exchange because I was having middle back pain. We didn't realize until we took the sheets off when the new mattress was being delivered that it was defective. The entire top, about 3 feet, where our heads laid was sunk in about …
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Posted by Kay
from Chevy Chase, MD
on November 2, 2017
We've had this mattress set for less than three years. At first, it was heavenly. It didn't take very long for indentations to develop in the gel memory foam, though I accept that happens. But the innerspring level began sagging after about 18 months of use. Now it requires physical …
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Posted by Christina
from North Royalton, OH
on November 3, 2017
After 6 months of having this mattress we started getting "bundling" of the pillow top in areas, my fiance and I are both under 140lbs and we are not big people so there was no reason for this to happen. Rooms To Go replaced it and then we moved, transported …
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Posted by Sue
from Lebanon, TN
on November 2, 2017
This is the 4th mattress we have owned in the last 5 yrs. The first one was a different brand and replaced by the manufacturer with an Upgrade that did the same thing. Then, with our complaint, we purchased a different brand and it has done the same thing. Within …
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Posted by Wendy
from Palos Heights, IL
on October 29, 2017
Purchased this King Size mattress in 2012. Five years later the mattress sags where both I and my husband generally sleep. In the middle is a huge "mountain" that you can't roll over. You can not move any which way once you are "stuck" in the hole from your body …
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Posted by Kurt
from Eastlake, OH
on October 29, 2017
We bought this mattress less than 7 months ago, and already it's falling apart. The sides have no support and the top layer has shifted so badly that it's got giant ridges almost an inch tall on it all over the place making it extremely uncomfortable!
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Posted by Patricia
from Lexington, KY
on October 27, 2017
By the time we had had this mattress for 1 year, my husband's side of the bed was dipped and drooping so badly that we already need a new mattress. We have been married 26 years, and this is our 4th mattress (others averaged over 8 years). It never occurred …
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Posted by AJ
from Forest, VA
on October 25, 2017
The first yr on this matress was just ok. After that it was so indented the sides of the matress were higher than my body and im only 140 lbs. My husband is stomach sleeper and we have both been in pain. The protector let sweat stains through so warranty …
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Posted by jacqueline
from Palm Coast, FL
on October 26, 2017
Sagging is not to be expected for a mattress a few years old.
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Posted by Monicia
from Sandusky, OH
on October 22, 2017
3 yrs in, we are experiencing dips in the mattress. Very loud squeaks when sitting or laying down. Not happy at all with the product and store had gone out of business. A mattress should last more than 4-5 years.
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Posted by Juan
from Minneapolis, MN
on November 24, 2017
You can see our impressions in the bed. It is very lumpy and not comfortable. It was good at first but it's terrible now. They did not honor the warranty so we have to buy a new bed.
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Posted by Wendy
on November 16, 2017
This mattress was perfect when I first got it . Perfect blend of Firm and pressure point relief . That lasted three months . The foam layers softened quickly and I was sinking in the bed . Never had a bed break down so fast . Returned it to Mattress …
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Posted by GERRY
from Saginaw, MI
on November 1, 2017
I was so excited to bring this mattress home and use it. After 2 - 3 months, it lost it's support and I woke up with more back pain than I went to sleep with! The seller replaced it without any difficulty, HOWEVER- it did the same thing after 2 …
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Posted by Heidi
from Sarasota, FL
on December 23, 2017
Within a year matress developed a sag on the side and a lump in the middle.
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Posted by Jenny
from Minneapolis, MN
on December 23, 2017
I weigh 130lbs, 5"4 and my husband weighs 190 lbs. We aren't big people. This mattress felt great for the first year and then completely started sagging, particularly on my husband's side. It's been just shy of three years and we wake up every morning with back pain. The dipping …
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Posted by elizabeth
from Bethesda, MD
on December 24, 2017
mattress failed within months sags in the middle feels like sleeping on a hillside with your partner trying to not crash in the middle store where purchased refuses to hear my complaints tried to get used to mattress to no avail stay away
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Posted by Art H
from Calabasas, CA
on December 27, 2017
The mattress almost immediately showed a softness on the sides as if there was little to no support while sitting on it. Also, an indentation in the middle of the bed occurred after several weeks. It took no time at all for me to experience leg and back pain on …
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Posted by CAROLYN C
from Los Angeles, CA
on December 27, 2017
Had to have the first mattress replaced at the 30-day mark. The replacement has the same defect, just not as pronounced. It dips along the shoulder and calf area, but bows up in the middle; almost as if the design was intended to counteract the eventual denting in the middle …
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Posted by LB
from Alexandria, VA
on December 29, 2017
After using for 3 months, this mattress started sagging.
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Posted by Sarah
from Sumner, IL
on January 1, 2018
The mattress was great at first, I really thought I had done well with this purchase. But then, 6 months down the road it started wearing down fast and became less and less comfortable. It's been just shy of 3 years now and I wake up every morning (and multiple …
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Posted by Glen
from Breckenridge, CO
on January 1, 2018
We had an older version of the Simmons Comforpedic, which was purchased about 15 years ago. It is still in use, and is an excellent bed that maintained firmness. This one however, started out fine, but over the last several years has deteriorated to practically no support. I sink in …
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Posted by Kimberly
from Staten Island, NY
on January 1, 2018
I’ve had this mattress for less than 2 years and the pillow top feels like im sleeping on a hammock. I wake up I’m constant neck/back pain and toss all night. When my Mother visited and slept in my bed, she said my mattress was old and needed to be …
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Posted by Donna
from Naples, FL
on January 2, 2018
This king mattress sags on both sides where we sleep. There is a hump in the middle between us that we have to roll up hill to get over. It is like sleeping in an uncomfortable hammock. The foundation is two pieces and the edges are padded and wrapped in …
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Posted by Larry
from Hayward, WI
on January 3, 2018
After less than a month the support began to go away. Now at 2 months, it is like falling into a hole. Not sure what changes Sealy has made, but I'm looking into another brand now.
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Posted by Dan & Jennifer F
from Newport Beach, CA
on January 3, 2018
Quickly developed impressions on each side, with ridge in middle. Don't think it is wearing properly.
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Posted by Juli
from La Grange, IL
on January 3, 2018
Totally failed. I have stayed at Westin's several time, for a week-10 days. Never had a problem. I understand now why Nordstrom does not sell the beds any longer. It is really awful.
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Posted by Sharon
from Hagerstown, MD
on November 13, 2017
This mattress was the warranty replacement of another mattress that had huge bed dents. This was a firmer mattress with less fluff so we thought it would not get those awful dents. We are not large people. About 2 years into owning this mattress, the dents started. At this point …
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Posted by Cathy
from Saint Louis, MO
on November 13, 2017
divot in just a few days like my 14 yr old mattress also purchased from Value City Furniture, did not expect this mattress just made a month ago , vcf slow to respond, said have to review, 2 sentences long tech report? What is to review, I have old mattress …
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Posted by Jim
from Jacksonville, FL
on November 14, 2017
The pillow top has lumps and tends to move when I lay on it. It's 15 months old and you can see rolls in the pillow top. Would never recommend this to anyone. Extremely disappointed. I have shoulder and back pain often from this.
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Posted by John
from Rocky Mount, VA
on January 8, 2018
After 1 year it was replaced do to a 2" sag on both sides where we sleep. 60 days later we are already at a 1" sag. We feel like we wasted 2300 on this. The dealer we bought from said they have never had any problems we were the …
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Posted by Lauren
from Durham, CT
on January 11, 2018
This mattress was comfortable for a little over a year. After 18 months, it is completely saggy on either side, with a raised section in the center of the mattress. I am so disappointed.
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Posted by Kimberly
from Staten Island, NY
on January 13, 2018
I have a bad back and bought a firm luxury pillowtop with the urging of the Macy’s employee. I should have known better. I previously had a Serta posturpedic for 10yrs and was moving and thought I should get a new mattress even though nothing was wrong with it. I’ve …
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Posted by jeff
from Charlotte, MI
on January 11, 2018
My shoulders hip and back have been in pain every since I bought mattress an d box spring
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Posted by Judy
from East Falmouth, MA
on January 15, 2018
This mattress does not have a firm edge and my tailbone seems to sink when I sit up in bed to read, movement is difficult. It feels as though I am sleeping in a hole. The worst part is its breathing qualities, I wake up during the night soaking wet …
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Posted by STEVE & KARI H
from Fullerton, CA
on January 15, 2018
Apparently no one has figured out how to make a King mattress hold its shape like a Queen will. It develops pockets!!!!
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Posted by Sleepyhead
from Houston, TX
on January 16, 2018
In our opinion, the so-called "customer service" folks gave lip service to doing something to rectify the horror that we found ourselves sleeping on, but then did absolutely nothing. Nothing. I began the experience with no back pain, and ended up before it was over walking gingerly like an elderly …
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Posted by Gail
from Santa Cruz, CA
on January 16, 2018
Within a year of delivery from Macy's, there is a high ridge in the middle and dips on each side. The depressions are 1.5 to 2" deep. This is our second Sealy mattress, with the first one barely sagging until it was 10 years old. We're very disappointed and are …
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Posted by Ann
from Greenwood, SC
on January 22, 2018
RTG is sending person to inspect & will lmk if they can help w/ this 9 month old bed. Less Comfort & more pain in back & hip. Dips in mattress on both sides of bed. I’m short & 200 lbs, He’s tall & 215lbs. We rotate mattress every 2-3 …
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Posted by CHRIS B
from Marina Del Rey, CA
on January 22, 2018
Bought the mattress even the stupid protector. When we received the mattress the law label was not on the mattress. The mattress bubbled up and did not lay flat. As newly married did not have expenses to buy a completely new mattress. Sit n sleep did not help us one …
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Posted by Jane
from Bonita Springs, FL
on January 24, 2018
I use this mattress 5-6 months a year. I’m a light person and this mattress offers no support. After light use there is over a 2 inch indentation. Stay away from this purchase!
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Posted by Bryan
from Sherwood, OR
on January 24, 2018
Although the top cashmere layer feels nice I didn't notice it through the mattress cover and the bed sheets. The bed has a lot of give and feels soft when you sit up or lean into it significantly. The "inner layers" make the bed feel quite nice. My dislikes came …
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Posted by SHERRY
from Cope, SC
on January 24, 2018
When we first bought this mattress, it was great. After 6 months, the middle starting sagging and you roll in the middle. The mattress cost was over $1,000.00 and we felt for that amount of money it would last at least 10 years. It felt great in the store but …
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Posted by Matt
from Abingdon, VA
on January 24, 2018
Expected good support lasting several years. Was seemingly fine when delivered but soon began to sink where each of us sleep. Kingsize..can't flip, only turn. Middle stays same, feels like going uphill to reach spouse side. Back aches, neck gets kinks often, and it now creeks with every move. We …
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Posted by Terri
from Salley, SC
on January 29, 2018
Ive had the mattress 6 days.. Out of the 6 days I have slept good 1 night, due to exhaustion.. I have hurt in my shoulders, neck, and middle back.... The mattress already has a sink hole in it that does not go away.
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Posted by James
from Smithtown, NY
on January 29, 2018
We bought this mattress set thru Sam's Club and had it delivered the end of June. Initially it was fine. I did notice in a few months sagging and since there is no way to turn it over tried to reverse the top to bottom part. I will state for …
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Posted by Jeannie
from Macomb, OK
on February 1, 2018
This is the worst mattress ever. I bought it and the adjustable component. I wanted a medium firm. It's like sleeping on granny's 60 year old mattress. I literally almost fall off some nights. Neither the Eastman company or the furniture store where I bought it will do anything to …
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Posted by janet
from Hattieville, AR
on February 10, 2018
i spent good money at our local furniture store for this mattress, within a year i requested a relacement due to sagging where we lay and they refused saying it didnt sag enough to replace it. I kept my reciept and tried again the two years later to the same …
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Posted by chris
from Staten Island, NY
on February 6, 2018
i got this bed in april 2015 and by august 2015 the bed was sinking in the middle and could not get any sleep i went through the process of the warranty but since its a pillow top you cant tell its sinking in the middle with pictures now its …
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Posted by John
from Mont-Royal, QC
on February 5, 2018
I complained about the depression on the mattress. The company referred me to the Bay where I bought it from. Customer service never sent anyone to measure the depression and Marshall Mattress basically absolved themselves of any warranty claim. I expected more from the Bay and Marshall but I am …
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Posted by Pete
from Kenai, AK
on February 9, 2018
For the money we thought this would be as good as our Englander, however, not the case. There is a solid hump in the middle of the bed.
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Posted by erwin
from Columbiaville, MI
on February 5, 2018
Need to talk to the company to resolve this problem.I want to exchange it like they said I could when I bought it,but the store is no longer open at this site.
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Posted by Marcia
from Palatine, IL
on February 3, 2018
I was excited that this mattress is made of plant based products rather than petroleum based. It was firm and very comfortable. After only a year, though, a hump had developed in the middle of the mattress. Very disappointed when I went on the website and learned this problem was …
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Posted by Wendy
from Ridgewood, NJ
on January 25, 2018
We had another queen size Beauty Rest before purchasing this king size Avondale Pillow Top. I never loved the bed to begin with but my husband liked it so I gave in. It feels hard but not enough support at the same time for me. Over the years I grew …
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Posted by Wendy
from Lakeland, FL
on January 28, 2018
It sagged from the first day we got it. It was very different from my old mattress so I thought it was just taking some time to get used to it. I never felt refreshed upon waking. After a few months I started feeling pain in my back and hips. …
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Posted by Susan
from Grass Valley, CA
on February 10, 2018
The mattress has a nice dense but soft feel, but the 3" body impression that developed in the middle of the mattress after just a few months has made it impossible to sleep comfortably.
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Posted by Jeff
from New London, IA
on February 11, 2018
I have a lot of upper body pain especially my shoulders. I was hoping this would help but it didn't. Expensive lesson!
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Posted by Dustin
from Orange, CA
on February 12, 2018
Initially the mattress was great and comfortable, after about 18 months the body depressions on the mattress developed. This occurred on both my side (250 lbs) and my wifes side (140 lbs). The body depressions became so bad that I developed back pain from it. At about the 3 year …
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Posted by Lawrence
from Seattle, WA
on February 13, 2018
Do NOT purchase a mattress from Simmons. After a year, this fancy plush pillow top luxury firm mattress began to sink. Simmons sent a supposedly independent company to assess the issue...twice came back with "perfectly fine." I am only one of 400+ complainants about this company. I went to State …
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Posted by lubo
from Cleveland, OH
on February 13, 2018
After one year of use there are significant indentations in the spot where we lay. If I want to roll to the center of the mattress, I have to roll up the hill. I don't think memory mattress means that it remembers where I laid last night. This makes it …
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Posted by Molly
from Port Moody, BC
on February 19, 2018
I haven't had a good nights sleep for 1 1/2 years. Dips have formed valleys on both sides of the mattress. Yes, we flip it regularly. Warranty is a sham because the dips aren't deep enough to meet criteria. Of course not, the dips are measured by a small ruler …
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Posted by kim
from Kingsville, ON
on February 21, 2018
We paid a considerable amount for this king size mattress. It is terrible. The middle of the mattress is at least three inches higher than the rest and when you're on the mattress if you don't stay in the spot that you usually sleep you feel like you're on a …
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Posted by Steve v
from Milwaukee, WI
on February 21, 2018
Everyone has liked the mattress until recently. Now it has a crater impression lengthwise on one side and we can't flip it over. Don't know what to do about it. Thought it would last longer.
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Posted by Glenn
from Camp Nelson, CA
on February 22, 2018
This mattress felt good in the store. After only a few nights the mattress lost all of its inner support and it has become like sleeping in trenches. Difficult to change sleep positions and even to get out of bed. We are sleeping on our old queen mattress in our …
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Posted by Ali
from Saint Petersburg, FL
on February 22, 2018
We each have a sink hole where we usually sleep. Creates back and neck pain. You can really feel the difference between our "usual areas" and the very middle, where it's more like when we bought it (king mattress). Complete rip off.
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Posted by Sarah
from San Francisco, CA
on February 22, 2018
This mattress provide next to zero support and feels like you are being swallowed when you lie on it (it is worth noting I am a petite woman, weighing 100lbs and 5’4” tall). My husbands side (he’s 6’4” and about 220lbs) has become so soft and sunken that if I …
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Posted by Kailey
from Rockport, NB
on February 26, 2018
We were out for a firm mattress and communicated that to the sales person. Also take note that "firm" is in the name of the mattress. We had this brand new mattress less then 2 weeks and it developed body impressions an inch deep (measured without a body in it, …
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Posted by Kc
from Camas, WA
on March 1, 2018
Very disappointed in this Ca king nxg. I wish the company would take back. Beyond disappointed and have to now buy another mattress
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Posted by mitzi
from Odessa, TX
on March 7, 2018
This was supposed to be the top of the line mattress at Sears. with in a month i started to feel sagging in various spots. I called Sears to complain about the quality, but because I didn't notify them within the 60 day window, the refused to replace. They will …
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Posted by Shelby
on March 8, 2018
My husband and I purchased our mattress about three years ago. This is actually our second one. The first mattress delivered was a) way too firm and b) had a busted seam. Serta replaced the first mattress but the second mattress has still been very firm compared to the one …
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Posted by Catherine
from Louisville, KY
on March 9, 2018
Depression appeared in center of mattress after two months. Was told they would repair it at no cost, even though the depression was slightly less than the one and a-half inch they consider normal, if I brought it to the factory. Otherwise there is a standard $100 pick up and …
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Posted by Lynn
from Schomberg, ON
on March 9, 2018
I wanted to buy Canadian made. I spent a great deal of time in the showroom picking this mattress. I purchased the Marshall mattress, top of the line, and box spring and fully supported frame. Four years in the mattress is sagging in the middle. The sag is visible and …
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Posted by Logan
from Lawrence, KS
on March 13, 2018
We bought this in a king in June of 2017 from mattress firm. My partner and I are 30 and 26, both healthy. It was fine for the first few days, then we noticed it had started to sink under each of us. We propped it up with pillows underneath …
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Posted by Allan
on February 13, 2018
**To other reviewers - wait for a year before posting!!** We took delivery last February, the 100 days was the appeal, a decent trial we thought, as do so many who have reviewed here and elsewhere...but, 100 days is the time this damn thing needs to settle, soon after, its …
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Posted by Carolyn
from Lake City, FL
on February 18, 2018
The first 3 months were awesome sleeping on this bed, then it started sinking in the middle. It gets worn out too fast. I'm not overweight, nobody jumps on the bed either, no reason for the mattress to cave in like it did. Now I have to buy a new …
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Posted by Kate
from Columbus, OH
on March 14, 2018
I slept alone on this mattress for the first 6 months of ownership and tended to sleep in the center of the bed. The memory foam portion flattened so much that it is now impossible for two people to sleep comfortably on this bed without rolling into the center towards …
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Posted by Logan
from Lawrence, KS
on March 15, 2018
My fiancé and I bought this mattress 9 months ago at our local Mattress Firm. In the store, it felt like a dream - so soft, yet supportive. It started forming giant sinkholes where we each slept almost immediately. We propped it up from underneath, flipped it, rotated it, everything. …
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Posted by Jordan
from Manitowoc, WI
on March 15, 2018
This mattress started off with great support and comfort but over just a few short weeks, started sagging. Towards the end of its short life, it started feeling like a hammock rather than a mattress. We wont be buying from TempurPedic again
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Posted by Mildred
from Sonoma, CA
on March 18, 2018
For the first 3 years we loved this bed. It was supportive but soft and very comfortable. But the bed has developed deep impressions of our bodies. We are not over weight and have turned the mattress around. I wake up now in the 4th year with backache every morning. …
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Posted by J.
from New Palestine, IN
on March 20, 2018
We are just going on having the mattress for one year and the surface dips in many places, not just where we sleep. I would not purchase again or recommend to anyone else.
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Posted by Melanie
from Hanley, SK
on March 23, 2018
Developed a hump within first few months. Tried rotating; doesn't work. Switched to old bed for a year. Switch back and nothing has changed. Hump didn't show to be an issue according to instructions used by retailer. Originally started with other kingsdown but replaced it immediately due to the same …
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Posted by Gina
from Warren, NJ
on March 27, 2018
The mattress developed sagging in the center where I sleep the sides seem higher and firmer! I am very unhappy and I would never buy this mattress again!!!
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Posted by Deborah
from Red Deer, AB
on March 21, 2018
Very disappointed as I have to go and buy a new mattress when I thought this one would last a while. Did not get a warranty on it as the furniture store had problems delivering a California King to the upstairs of my house. First few months, it was a …
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Posted by Michelle
from Brookville, PA
on February 2, 2018
Bought this mattress last fall/winter, very comfortable at first but within 1-2 months noticed that center caving in even with rotating mattress as instructed. My husband is 160# and I am 105# so we are not overweight but this mattress very quickly broke down and became terribly uncomfortable. We both …
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Posted by Brenda
from Bastrop, LA
on March 9, 2018
I thought because it was Resonic and a Hybird mattress I was getting quailty, instead am not satisfied with this mattress at all. I been sleeping down in a sink, a hole so to speak. My husband also is complaining about this mattress.
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Posted by Myron
from Moose Jaw, SK
on January 21, 2019
The pillow cushion is flattening down,the top of the mattress is leaning to one side.the center of mattress is sagging.I sent pictures to the company and they just keep stalling me asking for more and more pictures.the place I bought from will not even talk about it.there is no warranty …
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Posted by Elvina
from Highland Park, IL
on February 26, 2019
My mattress arrived several weeks ago, and while its obviously well made, I have struggled with the sense that the center of the mattress is softer than the edges. Vispring has tighter springs at the edge and softer in the center, because I have a full size mattress the difference …
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Posted by Lori
from Sparks, NV
on March 30, 2019
This is by far the worst mattress. Had it inspected for its uneven bumpiness after less than a year and they would not cover it. It dips down on the sides where we sleep and has a hill in the middle. Such a waste of money. Having to purchase another …
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Posted by Joanne
from Colorado Springs, CO
on April 24, 2019
I have been sleeping on a beauty rest Avery since Fall 2018. The first set I had failed completely. The sides would sink when sat on and you could slide right off the bed. The bed formed a sink whole where you would sleep. Lower back and hips would be …
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Posted by Carol S
on April 27, 2019
Wanted a firm mattress. While this is quite so, the foam top layer holds body impressions making the more slept on side feel a bit lower. With no handles to help, I find it heavy to rotate regularly, so I notice this unevenness more. That is my only complaint.
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Posted by Mary G
from Urbana, IL
on April 28, 2019
I was hoping the Wink Plus mattress would provide a comfortable night’s sleep and reduce the number of times I got up in the night. It did that and more. I don’t wake up with pressure point pain anymore. I still wake up with knee pain, and regrettably, the mattress …
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Posted by Trista S
from Saint Paul, MN
on April 29, 2019
This mattress is less then a year old and already has sunk way down where we sleep. There is a hump in the middle that makes it difficult to move out of any position. We rotate it constantly but it does not help. Not satisfied with this bed at all! …
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Posted by Fred B
from Idaho Falls, ID
on April 29, 2019
I have had this mattress since March 1st, 2018. It is supposed to be their FIRM mattress. I weigh 260 lbs, and was hoping it would be firm enough for me. It is like I am sleeping down-hill from my wife. I have been thinking about contacting Wink Beds, because …
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Posted by karen
from Luray, VA
on March 24, 2018
I bought 2 of these mattresses about a year and a half ago. One for myself and one for a cabin rental. My mattress is not comfortable and I can feel every spring. My shoulder and hip are in constant pain. The other mattress in the cabin has a large …
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Posted by John
from Kansas City, MO
on March 24, 2018
Was great at first. Liked the idea of a product made in my home state. But begin to cave in after 3 months. Both my wife and I can no longer sleep on it. Craters at back and hip. Was expensive and a waste of money. Store only had three …
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Posted by Larry M
from Pensacola, FL
on March 27, 2018
We ordered the King, medium mattress and the very first night we slept 2 hours longer than on our previous mattress. After having it a while we feel that it is slightly too hard for side sleeping (woke up with sore shoulders). We were sent a topper which fixed that. …
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Posted by Michelle M
from Flint, MI
on March 27, 2018
Purchased based on research. We were going to go with another brand, but called and had a great customer service experience. Answered all of my concerns. However, it sinks and is hard to get out of bed. I also called and had to submit a ton of photos. Need to …
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Posted by Allison W
from Austin, TX
on March 27, 2018
Wish it were a little softer. Concerned about body impressions already.
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Posted by Dustin A
from Humble, TX
on March 27, 2018
Only a year and a half with the mattress and we have to replace it due to sagging/breakdown. Really uncomfortable at this point and a big disappointment.
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Posted by Anonymous
from Ashburn, VA
on April 4, 2018
For one there is no edge support on this mattress. I kind of knew that going in, I thought all of the stiff foam was concentrated in the middle and they kind of skimped out on the edges. This is marketed as a extra firm mattress so I thought it …
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Posted by Amber S
from Tulsa, OK
on April 4, 2018
This is my second Alexander mattress. The first started sagging shortly after purchase. The warranty claim process was simple. I received a new mattress quickly. The new mattress has also started sagging, however, and I’m very unhappy with the purchase. The mattress at first seems absolutely perfect- it’s soft yet …
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Posted by Barbara C
from Santa Monica, CA
on April 4, 2018
I am surprised at the back and hip aches. It is likely too soft.
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Posted by Ricky
from Norfolk, VA
on April 5, 2018
It was great for the first few months after I got it, then it went to crap. The center slumps in considerably and sleeping anywhere but there causes back pain and terrible sleep as it feels like it’s pulling your body into it. Only owned it about 2 years and …
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Posted by Robert
from Atlanta, GA
on March 28, 2018
This mattress felt so different and comfortable in the store versus sleeping on a new one in my home. I needed a medium feel that would cushion my shoulder and hip pressure points, which this does to some degree. However, there is little to no support for my back and …
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Posted by Catherine M
from Edmonds, WA
on March 30, 2018
Mattress was comfortable at first however prior to owning it a year it has impressions where both my husband and I sleep so there is a hump in the middle and indentations where we sleep so it wore the same as my last mattress only a little sooner and my …
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Posted by Doris
from Edmonton, AB
on March 31, 2018
The Kingsdown Delmonico Firm has been a substandard mattress. While comfortable at first, body depressions form quickly. Despite turning the mattress with ever sheet change, it ended up being lumpy and uncomfortable within months. When we issued a complaint about it, a technician was sent out to measure the depth …
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Posted by Barbara Z
from Darien, GA
on April 5, 2018
We've had the bed for about a year. The only problem I have is I feel like there is a slight dent in the bed. I'm not obese or anything either. It could be my imagination because I don't see a dent, but it feels that way. The center of …
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Posted by Janis
from Charleston, SC
on April 1, 2018
This is the second Park Place mattress we have had. The first one started sagging around 2 years and they replaced it. Now this one is doing the same thing but when I emailed and called customer service, I got no where. They said it had to be sagging more …
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Posted by Shelby
from Dunnellon, FL
on April 5, 2018
Purchased matching mattress and box spring. First mattress failed within a year. Got a new one under warranty and now our second one has failed in the exact manner. Body impressions on both sides within one year. Technition measured body impression to be 1.75" max on one side. Unacceptable for …
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Posted by Becky
from Fort Lauderdale, FL
on April 6, 2018
We bought our bed in May 2017 so have had it for about 11 months. We had wanted one for a long time after my husband slept on one at a hotel. We went to the store, had a nice salesperson and decided on the p5. We loved it in …
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Posted by Jodi
from Taylor, BC
on April 6, 2018
Extremely uncomfortable body temperature on this bed, very hot to try to sleep on. One side of the mattress has deep depression. Feels like I am sleeping in a ditch!
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Posted by james
from Milton, FL
on April 7, 2018
not great but ok the warranty for ten years is ok but the sellers say 1.2 inch deep on matress and your company says 1 inch hard to do with bed cover a inch thick thanks for not thing.
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Posted by Victor
from Grand Island, NY
on April 7, 2018
This has been the most expensive and the absolute worst mattress we have ever had to sleep on. This has also been the absolute worst customer service experience, from both Raymour and Flanigan, and Serta. When we lay on the mattress we sink into it about 10 inches, we have …
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Posted by Sam
from San Antonio, TX
on April 10, 2018
The seller guaranteed it was firm and would not sink in the middle he lied the mattress sinks in the middle making it very uncomfortable for my spouse.no natter how much we try to enjoy this mattress,we cannot and are greatly disappointed with it.
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Posted by Tammy
from Shannon, MS
on April 9, 2018
Mattress developed holes in sleep area within 2 months of purchase as well as the center of the mattress had a big hump in it. Overall sleep was horrible. Woke up hot and sore. The mattress is now 10 months old and we had resorted to flipping the mattress on …
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Posted by Darlene
from Brunswick, OH
on April 11, 2018
As of today I have on my mattress for three weeks, I have called the store I purchased it from they said they would call me back they never did I am so upset with my mattress I sick in the middle like a pot hole in the street !!!something …
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Posted by Holly
from Sunnyvale, CA
on April 13, 2018
We originally purchased this mattress in December, 2016. The top and side layers broke down in the spots where we sleep within 9 months and our backs were sore from sleeping on it. It was replaced under warranty in September, 2107. We have been sleeping on the 2nd one for …
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Posted by Carole
from Hampton, VA
on April 16, 2018
Told 10-yr warranty at time of purchase. When mattress failed 4 months later with a dip in the middle, told by American Freight to take a photo and wait 6 to 8 weeks if manufacture will honor warranty with a replacement. 99 yr old mother in assisted living stuffing towel …
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Posted by Jim
from North Liberty, IA
on April 17, 2018
Buyer beware! Sealy doesn't back their warranties. They will send you through a bunch of hoops and then deny your claim. This bed has given me nothing but back and hip problems. It sags like crazy.
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Posted by Edith
on December 30, 2018
I’ve alway bought well known brands Seals,Simmons I bought this,it wasn’t cheap for mattress for price I pad Plus base,and protective waterproof cover and mattress protector It get so hot,and you roll into middle wake up with backache I’m so disappointed in this product
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Posted by Ardith
from Mobile, AL
on January 3, 2019
We had high hopes for this bed but the pillow top buckled and shifted and leaves indententations where we sleep. Not even a year old, worst mattress we have ever slept on.
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Posted by Rosanna
from London, ON
on January 22, 2019
The bed has developed sagging and body impression and is quite uncomfortable to sleep on. Purchased from Sears Canada on 2011 with ten year warranty and now Sears is closed. Not sure where to get assistance.
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Posted by Christine
from Houston, TX
on April 17, 2018
I've always had neck and back pain, but when I started sleeping on my Casper that all went away! I LOVE my Casper!! OMG it is soooo comfortable. I never want to get out of bed :-D
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Posted by Christopher
from Chaska, MN
on March 1, 2019
Don't buy a mattress from this place. We bought a foam $2000 plus mattress and it has no support after just two years. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. When the warranty inspector came they offered no solutions. They …
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Posted by Kaelan
from Saco, ME
on April 17, 2018
This mattress has been probably the best purchase I have ever made. From the first night, until now, i have gotten amazing sleep, no mattter how I felt going to bed, I always had amazing sleep. Occasionally I I feel uncomfortable, but that’s most likely because I stayed in bed …
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Posted by Deborah
on March 13, 2019
Bed started to compress in under a year after purchase. Warranty would only replace if compression was 1/2” or more, but it became a problem for back comfort with much less compression than that. The mattress is not nearly as resilient as we were told it would be! Unhappy with …
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Posted by Meadow H
from Oakland, CA
on April 23, 2018
The bed is very comfortable but we have noticed that my husband and I have dips in the mattress where we sleep on each side and a bump is forming in the middle. We rotate the mattress often. Also the memory foam makes you sleep very warm. We are much …
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Posted by Ron O
from Chesterfield, MO
on April 23, 2018
Mattress was great for about 9 months but went downhill. Mattress doesn’t return to shape and has depressed areas that are miserable. Very unhappy with the quality and durability.
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Posted by Elizabeth
from Bullhead City, AZ
on April 17, 2018
When we first purchased the bed we were very happy with it. However, after 3 months we noticed that the bed started to conforms to our body shapes and did not support the lower back & hip region. I have Lupus & Fibromyalgia and the pain in unbearable. I have …
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Posted by Bruce
from Advance, NC
on March 21, 2018
We had purchased a Casper a few years ago and liked it. However the new one that just arrived is a different story. It holds heat more, it is way softer, to the point that i have back pain from sleeping on my stomach, I sink in so much that …
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Posted by Laura
from Memphis, TN
on April 20, 2018
Shortly after purchasing this mattress, I noticed the side I slept on had a very pronounced groove where I slept. I would rotate the mattress around making the groove on the opposite side until it was on both sides. I complaint to the manufacturer, but never heard back. So much …
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Posted by Kathryn
from Fort Lauderdale, FL
on April 21, 2018
Bought this mattress about 3 years ago it has a sink hole and is very lumpy. Called about warranty and when the service man showed up he said they wouldn’t take it unless I cleaned it told me to buy tuff stuff so I did that called to reschedule and …
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Posted by Carol
from Saint Augustine, FL
on April 25, 2018
I’m disgusted, I’ve moved from one side to another , even to the Middle and after one week it sinks in. I’m 5’2 and 165 lbs. I feel that either the cheapest coils are in there or it could be a refurbished mattress that they put new padding on. I …
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Posted by Camille I
from Sparks, NV
on May 1, 2018
I want to love this bed wholeheartedly, but I'm not quite there. 2 people over 200lbs and there are ruts where we sleep. We turn the mattress every direction and rotate it, but it's worn in where we lay regardless. We've only had the mattress a year and a half …
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Posted by Penn
from Fargo, ND
on May 8, 2018
Posted by Lance
from Fort Lauderdale, FL
on May 7, 2018
We should have returned the mattress after a few months. Both my wife and I started having back pain but thought it was other activity’s. Then when we went on vacations we found after a day or two our backs felt better. Then within a few days of returning home …
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Posted by Michael S
from Ottawa, ON
on May 24, 2018
I find the depression formed by my body is starting to persist after I get out. IE...when I get BACK in bed, there is still some lingering deformation from previous uses. It's not bad by any means, and it's still perfectly comfortable, but I did wish that the mattress could …
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Posted by Art
from Ozark, MO
on April 23, 2018
First the good news, Casper customer service is excellent. They respond to problems and have replaced items as necessary but, it's become obvious to me, they cannot deliver on the promotion. I've purchased 2 mattresses; a dog bed,pillows, sheets and a down comforter. One mattress is in the guest room …
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Posted by Catherine R
from Orangeburg, SC
on May 9, 2018
This bed is amazingly comfortable, but after only 1 year, has developed body indentions where my husband and I sleep (we are average build and weight). It is still just as comfortable, but I wonder how long it will hold up. It does sleep a little warmer than a traditional …
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Posted by April
from Lake Worth, FL
on May 10, 2018
My husband travels a lot for work and you can clearly see that the mattress is sagging on my side of the bed. I'm petite and only weigh 125 pounds. This happened within the first year of owning the mattress.
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Posted by Eric
from Conshohocken, PA
on May 16, 2018
Do not buy! Sinks in in the middle after a couple months and becomes impossible to sleep on. Currently sleeping on an air mattress until I get a new one.
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Posted by Karen Q
from Tarpon Springs, FL
on May 25, 2018
When we first got this mattress we were coming off an adjustable air bladder bed that we could not get support from and tired of the crack in the middle ....The Alexander was heaven. The mattress slept good, no odd smells, felt supportive and definately provided us a better nights …
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Posted by Brenda B
from Trenton, NJ
on May 18, 2018
Last night I woke up to a sagging bed andunpleasant smell, which turned out to be memory gel from this bed!!!! I called the store (mattress-firm) because of sagging after being told it was not sagging in store than she hung up so I look up mattress to find it …
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Posted by Raymond
from Bellaire, TX
on May 18, 2018
It is hard to believe that a 98 pound person could leave an impression on a mattress, but there it is. If a mattress is so soft that pillows leave an impression, it is too soft.
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Posted by JC
from Gardena, CA
on May 14, 2018
After a couple weeks the bed sinks way deep I’m 185 pounds. Have back achines very often due to this. The back of my shoulders sweat on it gets way hot, I hadn’t noticed any sweating with my previous mattress which I had for 7 years. Very disappointed with the …
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Posted by Patrick
from Palm Springs, CA
on May 10, 2018
We have had this mattress for 16 months. Edge is failing. Mattress top has compressed so badly it's like sleeping in a trench. As you can see from my stats, I'm not a huge guy. Contacted warranty. Company sent out a rep to measure etc. Finally got determination that this …
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Posted by Danielle
from Mont-Saint-Hilaire, QC
on May 11, 2018
Posted by Brenda
from Cherokee Village, AR
on May 14, 2018
We purchased the set and within a few weeks, the box springs had a broken board inside it. The store replaced that immediately, but the overall comfort, appearance, wear, sag, etc. is horrible. We regret buying this set every day, and was told it was recommended by a doctor for …
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Posted by Donna
from Grand Ledge, MI
on May 15, 2018
When the mattress was delivered, there was a card attached to it stating “warranty”. I filed it away for possible future use. Two years later, I took it out to see how to resolve the sagging problem. That was the first I heard that we were not to sit on …
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Posted by Catherine
from New Glasgow, NS
on May 16, 2018
This is the worse mattress we have ever had. It sinks where we lie and there is a hard mound in the middle. Even when it is made it looks like an old mattress...it doesn’t go back to flat when we leave the bed. A warranty doesn’t mean a thing. …
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Posted by Katherine D
from Strongsville, OH
on May 25, 2018
Onde in the bed there is good support and I sleep very well. I had to order the additional support to make the bed firmer and this worked well. BUT Sides of the bed are way too soft which you notice when you get in or out. No support at …
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Posted by Kiko
from Mount Vernon, NY
on May 25, 2018
Mattress felt great in showroom, lasted about 6 months. Total loss of side support, it has huge dip to one side. Kingsdown refused to honor warranty due to bedframe used - which was recommended by their retailer Sleepy's. Beware, this product is overpriced garbage, will never buy anything from Kingsdown.
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Posted by Bonnie
from Phoenix, AZ
on May 14, 2018
When I first got this mattress, my back did not hurt anymore in the morning. Almost 2 years later, back aches again. The side I usually sleep on has absolutely lost it's firmness, and if you stand in front of bed you can see the difference in height of sides. …
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Posted by Connie
from Vilonia, AR
on January 2, 2019
Within a few months the bed had hollowed out in the two places we sleep. We are not large people. Very disappointed. The looks of the mattress and quality of outside of mattress are very nice. I contacted the company about the extreme "dips" and was just told to not …
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Posted by Robert S
from Maple Heights, OH
on February 19, 2019
I thought this was going to be a great experience, but it has become most disappointing purchase I have ever made. I have bought the King size P5 with all the bells and whistles, even got the fancy new pillows. No one told me about how the gap between the …
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Posted by Dennis
from Taber, AB
on March 1, 2019
We have the king size bed. We've had this mattress for two years. It was a very comfortable bed when it was new. Over time this bed is getting softer, where I lay the bed is softer now than where you don't lay. If you lay in the middle or …
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Posted by Morrell E
on May 26, 2018
Only negative thought is there’s the beginning of a body depression where we normally sleep.
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Posted by Peter C
from Winnipeg, MB
on May 28, 2018
I like this mattress more than my spring mattress tho I’m a little disappointed that it’s starting to feel saggy already
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Posted by Nicole
from Eustis, FL
on May 27, 2018
After just 4 months, the mattress had sunk on both sides and there was a lump in the middle. Someone came out to inspect it and measured the drop at 1/4 of an inch when no one was laying on it. We were told it had to be 3/4 of …
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Posted by PM
from Leesburg, VA
on May 26, 2018
Our expensive bed ( for 2007) was bought from a high end furniture store. A lot of research went into the purchase. Unfortunately, the bed off gassed for months. I thought that I had purchased a natural type of latex bed. We also experienced sagging after about 4 years and …
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Posted by Matt
from San Diego, CA
on May 26, 2018
I was stoked on this mattress when I first bought it. I paid twice as much for it as I did on my previous mattress, which was also a memory foam. It started out firm and comfortable but after just a couple of weeks it started to lose that firmness. …
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Posted by Angelika V
from Denver, CO
on May 27, 2018
Horrible mattress! Sags with lump in middle in no time . Never had back pain before but now daily so go to guest bed and voila back pain is gone . Might as well sleep in a hammock- will never buy Sterns and Foster again because of bad experience.
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Posted by Daniel
from Fort Wayne, IN
on May 30, 2018
This is a quilt top memory foam "plush" mattress. It is plush, but the memory foam does not give very much. It seems to retain heat as opposed to remove it. This mattress developed a permanent body impression after two years of ownership. Despite abiding by the mfg's recommendation to …
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Posted by Jim B
on April 27, 2019
Has not lasted as long as previous mattresses.
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Posted by Louise B
from Las Vegas, NV
on April 28, 2019
Initially this mattress presented well. However, within exactly 1 year out, edge breakdown, sagging, and impressions became prominent as well as rollability towards edge becomes a nightly fight!
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Posted by Allyson K
from Oakland, CA
on April 29, 2019
I had done what I thought was a ton of research before buying this mattress. After just a year I started noticing depression from my 155-pound body weight. Even after rotating my mattress every month to every 6-weeks, the wear on the bed seems too extreme for what it promised …
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Posted by Sakinah
from Danville, VA
on April 29, 2019
I had hoped this mattress would provide me relief, but it is a failure of a design. Before one month after my purchase this mattress has a sunken hole 6" or more in the middle and I am in constant pain. This mattress has caused a slip disc in my …
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Posted by Jose
from North York, ON
on May 6, 2019
After couple of years of use this mattress sags on the edges, is hot and lumpy. Wasted my money.
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Posted by Linda L
from Pensacola, FL
on May 13, 2019
I am satisfied overall, but am disappointed that this mattress always retains my depression (despite a not so heavy weight of 114) since the beginning. Also, it's a bear to turn, but with hubby's help we manage it every few weeks. Hubby, who's a back sleeper, likes it better. Liked …
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Posted by Cecilia
from Brooklyn, NY
on May 16, 2019
I had this mattress for a 7 years. I never really liked it and I never slept too well on it. In the past 2 years I stared feeling an increasing back pain. I switched bed, I turn the mattress, I tried everything until I came to the conclusion that …
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Posted by TLamont
from Grand Rapids, MI
on May 17, 2019
Terrible, had to buy new mattress (after 2 yrs) as warranty or email claims go un answered. Customer service will not return calls or reach out. Warranty claim goes into black hole. WORST BED EVER!
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Posted by Jenny
from Pullman, WA
on May 18, 2019
This mattress was amazing for about 8 years, this last year however, the dips from our body impressions are just too deep now to provide a comfortable sleep for those with back or hip pain. I should note that my husband doesn't have any issues with the bed or dips …
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Posted by Glenda
from Winfield, KS
on May 23, 2019
Experienced low spots in the mattress shortly after I received it. While sleeping, felt like I had to claw my way out of holes in order to roll over in bed. Woke up exhausted.
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Posted by Scott
from Farmington, MI
on May 29, 2018
We bought this mattress for our 15 y/o son from a school fundraiser. It developed body impression the within the first year but was barely less than 1.5 inches so they would not warranty it out. Now after 3.5 years it has become about 2.25 inches and they finally warrantied …
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Posted by Greg
from Tacoma, WA
on June 1, 2018
Horrible mattress...my wife and I have been sleeping on this mattress for over 6 months and we have had nothing but trouble with hip and back pains. It's a crap mattress. It was hard as a rock at first then became saggy. Don't listen to all the hipe and paid …
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Posted by Bill
from Comox, BC
on June 4, 2018
It's our second Simmons in less than 4 years. The first needed replacing after 2 years. This one has been slightly less than 2 years and sidewalls are crumbling and there's deep grooves on one side (same problem as the first one) and it also squeaks. Terrible mattresses!
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Posted by Steve
from Downingtown, PA
on June 6, 2018
Within 3 weeks of the mattress being delivered it sunk in on one side and humped up on he opposite side. Gold Bond has done NOTHING to correct this issue and claim that they do not make defective products. Their warranty is a joke. We have been pursuing this issue …
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Posted by Rob
on June 6, 2018
First 6 months great but you can now tell where we sleep. We bought a bed with slats and I did ask the salesman if this was ok and he said it was. Just read the terms and conditions of the warranty and realise its easy for them to get …
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Posted by Lawrence
from Chino, CA
on June 7, 2018
This mattress felt great when it was brand new. After it settled in, both my girlfriend and I started to wake up in pain. The mattress also has a hump in the middle that isn't visibly noticeable, but easily felt when you move.
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Posted by Kate
from Belfast, ME
on May 27, 2019
Very disappointed with this mattress. Began creaking like an old bed after 1 month! The sides have lost support and sink when you sit on the bed. You can feel the springs through the sides. I have flipped and turned the mattress as instructed. I weigh 160 lbs and the …
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Posted by Lee
from Portland, OR
on June 2, 2019
I bought this mattress in place of a memory foam mattress that was too firm for side sleeping. The sales people told me not having a pillow top would be better for longer lifespan so I chose those spring mattress. It was very comfortable for about 3-6 months, then it …
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Posted by Marilyn
from Santa Monica, CA
on May 31, 2019
I expected to have this mattress for 15 years at least since the warranty for 100 percent natural latex mattress was 20 years if we rotated it every 4 weeks. It was so heavy we needed help to rotate it but were faithful to to the routine give or take …
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Posted by Wendy
from Westport, CT
on June 7, 2019
In 2007 when I purchased this (king), I was told this was 100% Latex made from rubber wood tree. Not ever thinking the salesman was LYING, so I did not look at the law tag. I didn't even know what a law tag was or existed when I purchased this. …
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Posted by Denise
from Sharon, ON
on June 9, 2019
For an original listed price of $4k at the Bay, this was still selling as a 2k mattress. After just a little over a year the pillow top has sagged cause discomfort and back pain. Our last one lasted 13 years and was in better shape when we replaced it …
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Posted by Diane
from Burlington, KS
on June 17, 2019
This is the worst mattress ever! Since purchasing this mattress 4 years ago, I have yet to find a setting that feels good. We both sink to the middle. It feels somewhat decent if you hug the edge of the bed and don't move. It's hot and gets hotter the …
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Posted by Joanne
from Hannon, ON
on June 24, 2019
I sleep from 1:30am till my back aches at 2-3:30am then I wake up, have to put my pillow at foot end then back to bed and sleep for another 3hours. My legs don't weigh down the mattress like my torso does. So normal foot end still keeps support better …
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Posted by James
from Glen Burnie, MD
on July 2, 2019
In less then 2yrs this mattress has develop a rise in the middle. It is like sleeping on side of a hill.
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Posted by Sandra
from North York, ON
on July 3, 2019
Purchased this mattress. Quite upset when it arrived because it was going into a Scandinavian style bedf rame with slats - their version of king size seems to be different. Called and complained company sent another -exactly the same -mattress measured 59"x78.5" vs a regular 60x80". Complained but company insisted …
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Posted by Laurel
from Orange, CA
on July 6, 2019
Purchased my mattress just about 3 years ago and had a great experience when deciding which mattress was for me and the salesman was very nice and helpful. Now fast forward and my recent experience was quite the opposite. The main reason I chose my mattress is because of the …
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Posted by Melissa
on July 10, 2019
Only 95 pounds of weight in the bed every evening , Rotated bed ever three months and still I find myself sinking deep into bed ! I wouldn’t recommend this bed for support at all.
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Posted by Kevin
from Burleson, TX
on July 14, 2019
We bought the Aldercrest firm 9" queen set from Costco in Jan 2016. Had to replace it earlier this year (2019) because it sags so much we were waking up with sore backs every morning. Warranty only covers sags over 1.5", not springs that collapse under your weight. Warranty is …
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Posted by Rachel
from Fredericksburg, VA
on June 8, 2018
I've only had this 2 years, and I got rid of it yesterday. It sagged badly in the middle, and I only weigh 98#. I didn't even mess with contacting them for a replacement. The Warranty fine print says "sagging" is not covered. How can a manufacturer of a "Firm" …
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Posted by Marcela A
from Atlanta, GA
on June 9, 2018
At the beginning, this mattress seemed to be comfortable. Although somehow quite smelly. The smell went away on its second month. But here is the main problem. I am a petite 132lb person and this mattress before it's first year already feels uncomfortable. The surface is now uneven / it …
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Posted by Dennis
from Hill City, KS
on June 9, 2018
Bought this mattress new 3 yrs ago and loved it. After a year I noticed a sagging in my hips area.Complained to store and they acted like I was crazy. Checked the sag and it was easily 2 inches. Read reviews and saw similar complaints from many others. I would …
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Posted by Kim
from Hamburg, NY
on June 11, 2018
This mattress has a structural problem that can only be felt while on the mattress itself. The warranty only covers a 3 inch or greater “dip” in the mattress -no representative will check it . I will never recommend or purchase from sealy again !!
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Posted by towanna
from Lake Charles, LA
on June 12, 2018
We own two of the Corsicana mattresses. My husband has a firm mattress and mine is the pillow top. Not even 3 months in purchasing the mattresses--the firm mattress has bulges on each side--looks like springs are going to punch out. The pillow top is lumpy very uncomfortable. I have …
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Posted by Amy
from Louisville, KY
on June 14, 2018
Delivery unprofessional, Mattress NOT supportive, VERY uncomfortable, the WORST mattress that we have ever slept on! We arranged the return of the mattress 3 days after receiving it. We simply could not take anymore sleeping on it, felt like we were sleeping in a hole. Customer Service tried every way …
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Posted by David
from Aberdeen, WA
on June 15, 2018
Been sleeping on this bed alone for a couple years. Had not really cared about my body imprint. Recently added a second person to the bed. The bed rolls us both to the middle. Very noticeable now. It’s pillowtop so I can swap end for end but that’s it. Not …
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Posted by Nancy
from Murfreesboro, TN
on January 3, 2019
After about a year, this bed began to develop significant depressions on both sides which have made sleep difficult and caused back pain for my husband and myself. Our previous mattress was comfortable for more than 15 years, so we were surprised and very disappointed to find this mattress nearly …
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Posted by Larry
from Tucson, AZ
on January 23, 2019
A lot of money for an uncomfortable mattress...mattress was very comfortable on the store model, new mattress was just manufactured 3 days before delivery and very different than the store model...even with the pillow top, still lumpy feel to the body and causes hip and shoulder pain...also feels as if …
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Posted by Craig
from Moundville, AL
on March 26, 2019
The first few months seemed to be ok just getting use to the bed but over time, between 6 months and a year, my hips felt like I was in a hole. I was. The bed started sinking and sagging in the hip areas on both sides of the bed. …
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Posted by Elaine
from Decatur, TX
on April 1, 2019
We had a VERY old mattress with a 4" mattress topper. Too hot for my husband. We needed a new mattress so we thought we could sink some money on a new one. Bad decision. We start out sleeping in the middle together. During the night we sleep on our …
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Posted by R. K
from Moriarty, NM
on April 27, 2019
Our only complaint is we can't turn mattress over. We can only rotate. As a result, troughs have developed on each side of the bed where we sleep.
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Posted by Ann
from Milton, FL
on June 18, 2018
I bought this mattress after being talked into the concept that memory foam was great for the body. I noticed the overwhelming heat immediately. Sleep has not been the same ever since. One year later, I sank into the bed as usual and turned my neck on the pillow. What …
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Posted by Jessica
from Flowery Branch, GA
on July 10, 2018
Too saggy, sink in too much.
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Posted by Kara
from Spring Hill, TN
on July 10, 2018
We've had this mattress for just 3 years and it is excessively sagging. It actually started in the second year of use, but unfortunately I didn't look into the warranty on it. I think I was in denial that this new-ish mattress was actually deteriorating so quickly. I wish I …
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Posted by belle
on June 23, 2018
Be warned and stay clear of the My Side mattresses. They reel you in with their gimmick but you end up paying a high price for an extremely sub standard mattress. Unless you enjoy waking up in pain, a pool of sweat and in a hole then don't bother.
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Posted by Colinne
from Irvine, CA
on June 30, 2018
We purchased this mattress from Ortho Mattress in Irvine, CA in February 2018. By mid May, we noticed a dent forming on one of the borders. Linda Garcia contacted me and I could tell from her initial reply that she had already determined the dent was somehow our fault because …
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Posted by Derek
from Webster Springs, WV
on July 1, 2018
on a scale of 1 (soft) to 10 (firm), this is at best a 4 it feels like a worn out mattress, sinking terribly were most of your weight is located absolutely has worsened back pain provides little to no support or comfort regardless of sleeping position the "off gassing" …
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Posted by Trish
on July 10, 2018
This king size bed with soft on 1 side & firm on the other side has been a disaster as a high rise developed in the middle. We now have to buy another mattress.
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Posted by shazzer
from Macomb, MI
on April 5, 2019
We were so excited to get this hybrid...the wedding cakes of all beds! After the first 9 months we started to notice our backs were not as supported as when we first brought this mattress home. It was so comfortable, supportive and snugly, bugly! As the months passed we started …
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Posted by Dee
from West Palm Beach, FL
on April 14, 2019
This bed was a demo which means it was up to 100 nights old. I got a break on the price and there was no commitment to keep the bed. One side was totally sagging and I had to turn the bed to find a spot to lay in that …
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Posted by Carol
from Kinderhook, NY
on June 28, 2018
We purchased this mattress and slept on it for approx. 3 months. It is sagging, pockets on each side and edges depressed so you could roll right out of the bed. We are not overweight. Turned weekly as directed. What a piece of junk. Went through the warranty process and …
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Posted by Theresa
from Livingston, WI
on June 28, 2018
We spent a lot of time comparing construction, consumer ratings, and laying on mattresses before we bought this mattress from a certified Stearns & Foster dealer. Our satisfaction with this mattress has steadily been declining and now, three years later, we hate it! We wake up every morning with our …
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Posted by Jennifer
from Toms River, NJ
on June 30, 2018
Where to start? After a few months I would go to sleep and sink so far down into the mattress that I couldn’t roll over without pulling myself out of a hole. Most uncomfortable bed I have ever slept in. It’s supposed to keep you cool but does the opposite, …
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Posted by Mark
from Charlotte, NC
on July 2, 2018
Mattress was fine - we had it for 6 months and I started to detect some settling or soft spots on my side of the bed. Didn't think too much of it - but it steadily got worse and worse. I travel with work about 60-80 nights a year so …
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Posted by ElleiiL
from Durham, NC
on July 4, 2018
This mattress did not hold up to it's expectation as noted by seller ...A very poorly made bed for the money spent, not worth a dime of it!!! A BIG RIP OFF TO CONSUMERS, NEED TO E TAKEN OFF THE MARKET!!!!!
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Posted by Tonua
from Georgetown, KY
on July 6, 2018
When we first got this bed, we loved it. It was definitely better than our previous bed, and my husband slept without back pain for the first time in a long time. We got it for his back pain, and it was definitely an improvement for him. I prefer a …
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Posted by Kim
from Newton, NH
on July 8, 2018
Let me first start by saying I am not one to spend my time writing reviews but I could not let this go. Do not buy this overpriced, poor quality mattress. After a few months the mattress loses all support. In the middle to the point where you sink into …
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Posted by mary
from Paw Paw, IL
on July 8, 2018
We bought this bed from Sleepy's (now Mattress Firm) May of 2016. We needed a new bed that was going to work better for both of us. Our Adjustable Air bed was just not working for us, and we decided to finally go to a mattress store. We moved into …
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Posted by Clemmie
from Schaumburg, IL
on July 9, 2018
Shortly after purchase noticed a divot in the mattress. Was told to rotate mattress. Rotated, now I have two divots and a sore back. No mattress should break down this quickly. Only been a year since purchase and Simmons does not want to honor the warranty. . Said divot is …
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Posted by Mimi
from Cumming, GA
on July 11, 2018
I did a lot of research to find a really good mattress for a change. What is available these days, at any price, has been disappointing. Our last three king mattresses have been at least $2500 each and we have tried Simmons Beautyrest, Sterns and Foster, and Sealy. All were …
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Posted by Valerie P
from Calgary, AB
on July 12, 2018
Slept on the mattress only six months as we go away for 6 months of the year always. Shrinkage very bad in both areas. Then the top layer of the mattress separated from its next layer of whatever and began to roll up inside. Inspector came out and agreed. Would …
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Posted by Samantha
from Binbrook, ON
on July 14, 2018
I wish I was writing a great review as I really wanted to love this mattress. 1st purchase as a single mom, I've had this king mattress/box spring set for 1.5 yrs. Its been the worst mattress I've ever owned and I always pay a lot due to having a …
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Posted by Tami
from Alamogordo, NM
on July 15, 2018
This mattress is very poorly made. I weigh 125, sleep alone and I have to rotate mattress at least once a month due to the hole it makes where you are sleeping. Also, I now see that I paid twice the mrp. Buyer beware.
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Posted by Michael
from Charlotte, NC
on July 15, 2018
For the cost of this mattress I am extremely disappointed. I have had this for two years and have replaced it this weekend. Cannot flip and rotating does nothing. I end up feeling like I an in a hole in the center of the bed. The worse bed purchase I …
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Posted by Melinda
from Heber City, UT
on July 16, 2018
Purchased the Intellibed mattress three years ago with assurance from the sales representative that we would have no problems with the mattress, and if it did break down quickly they have a 30-year warranty that is valid and presents no problems for customers. Now three years after our purchase both …
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Posted by Rosetta
from Feeding Hills, MA
on July 16, 2018
Horrible! I wanted a bed that's a bit on the soft side so I don't have pain in the pressure points areas and this bed was pretty good for a grand total of 6 months!!! That's it! I expect a $2000 bed to last longer than that. It is really …
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Posted by Lucia
from San Antonio, TX
on July 17, 2018
It started getting lumpy and hard within the first two years. Even after sleeping in every direction including sideways and also turning the mattress around, it just got more uncomfortable by the day!
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Posted by Dennis
on July 30, 2018
Way to soft and sags in the middle at hip location after only 4 years. Will not consider this type of mattress again.
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Posted by Carmine
from Westerville, OH
on July 31, 2018
We bought 2 Twin XL's for our King Size Bed: After one night my wife and I woke up in pain and tired from the lack of quality sleep. Severe back pain. constantly waking all light long. Poorly made, poor design, lifting handle broke on the first use, the mattress …
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Posted by K
from Old Hickory, TN
on July 21, 2018
It is the most flimsy mattress I've ever slept on. It feels like a heavenly cloud at first. You think wonderful thoughts of, "holy cow, what an awesome deal! What are people doing wasting money on the high end stuff?" Then, a month goes by. You already have a 3-5 …
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Posted by Samantha
from Raleigh, NC
on July 26, 2018
I can confirm all the terrible reviews of lumps, valleys, tossing and turning, back and neck pain, loss of sleep, feelimg worse when i get up than when i went to bed. It was comfy and beautiful in the store, so we spent top dollar to get a luxury mattress …
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Posted by Cathy
from Petit-Rocher, NB
on July 27, 2018
Although this is not a bad mattress and is much more comfortable than my previous mattress, it does score much lower than a B+ on motion isolation in my opinion. I feel every move my partner makes on our king size. The mattress also already has an impression in my …
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Posted by Susan
from Red Deer, AB
on March 4, 2019
showed pictures to Serta for warranty and they said it had to be 1.5 inch sag, this matress has been sleep on for 8 months and there is a hump in the middle and sags at the place where we lay. The Brick...where we bought it is coming to look …
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Posted by Linda
from New York, NY
on August 8, 2018
I've had this mattress almost 3 years and it's been a disappointment. We thought it was perfect when we purchased but since then, while the mattress does not sag to the naked eye, we both roll to the center once in bed. Depending on which side of the bed I …
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Posted by Andrea
from Tampa, FL
on August 9, 2018
I want a my money back!!!! The Scam Artist American Freight Furniture will not give a refund on the recent REPLACEMENT from 10/17. I have worked out of state for 3 months and slept on this mattress less than 5 months. It is sunken in the middle and my back …
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Posted by Colleen
from Sault Ste Marie, ON
on August 10, 2018
Body Impressions are major - but the warranty only covers mattresses with more than 1 1/2" impression when not in the bed. Ours is at 3/4", and may never reach that limit. There is a significant hump in the centre, which I've had to resort to sleeping on, since the …
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Posted by Kevin
from Prospect, KY
on August 13, 2018
I bought this via Westin after being happy with their beds over too many nights in hotels. I thought I was paying a premium price for "the best" product. My wife and I liked it initially - but a year in we are both unhappy. I am about 220 lb. …
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Posted by larry
from Grand Junction, CO
on August 14, 2018
At first we thought this mattress was great. How ever, after 6 month, all the support is gone. My wife is in constant pain. I can't stand the lack of support. When both of us are on the bed, the mattress can't support us and we just roll into the …
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Posted by Nathalie
from Fayetteville, NC
on August 15, 2018
This is the worst mattress ever for an exuberant amount of money. I’ve had cheaper mattresses that were way better than this. I trusted the brand because it was made by mattress firm but I was wrong. Only a couple months after I got this bed it started to sink …
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Posted by Bobbie
from Las Vegas, NV
on August 17, 2018
at first it was fine. then, when i or hubby got up, it started making noises - squeaky. then, i noticed that it would pitch us toward the edge of the bed and if we tried to turn over, it was almost impossible. my hip pain has gotten way worse …
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Posted by Jacob
from Gassaway, WV
on March 26, 2019
This is the worst mattress I've ever had. We bought the top of the line, $1,700 King Size mattress, and after 1 year, it was broken down and dipping to the point that it was unable to be slept on. The local furniture store that we purchased it from replaced …
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Posted by Camille R
from Fort Worth, TX
on April 27, 2019
I'll start by saying that I bought the firm version (because that's what I usually sleep on and prefer). However, this mattress reads as extra-firm with some slight cushion on top. Almost right away, I added a $300 foam topper to keep my hips and shoulders happy. The topper also …
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Posted by Ismae
from West Springfield, MA
on April 6, 2019
Pros: works as advertise the relief of pressure points. Much better than my previous regular spring mattress. Specially for side and back support. Cons: it do get the sinking or saggy where you sleep. Good thing is not as bad as regular mattresses.
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Posted by Brian H
from Overgaard, AZ
on April 27, 2019
I have asked Winkbed twice to fulfill their warranty. I sent the pics but Because it’s so fluffy, and the fluff hides the tremendous sag and lack of support, the pics do not show how badly the middle sags so they denied my warranty claim twice! I had bought their …
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Posted by Jerrold T
on April 27, 2019
To be clear, my mattress is on an adjustable base, and I do use it, which may be speeding up the wear somewhat. After some fine tuning (the company sent me a me a memory topper), I slept great. Now the mattress is beginning to show its age. One spring …
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Posted by Peggy
from Amityville, NY
on April 30, 2019
This was our 2nd Tempurpedic, first was Cloud Supreme, which after 2.5 yrs developed craters, and hump in the middle. TempurP did the right thing, replaced it, we chose Flex Supreme Breeze which was mistake, didn't realize the cover didn't zip off like the others I just liked that feature..but …
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Posted by Michelle
from West Palm Beach, FL
on August 18, 2018
We have only had this bed for 1 year and 3 months. My bed is 12 inches thick and soft. I am very disappointed that I am rolling into the middle of the bed. I wake up tired and sore every morning. Dont waste your money.
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Posted by Susan H
on August 18, 2018
This bed is sagging making for a most uncomfortable sleep the memory foam seems to have forgotten what it is suppose to do , overall is a complete waste of money 💰
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Posted by Skeeta
from Leominster, MA
on August 20, 2018
A short time after I bought this mattress, it “sunk” in the areas where we slept. It looks like two valleys. My old 30-year-old mattress was much more comfortable. But, I let all the talk about not keeping a mattress for that long get to me. Shortly after we bought …
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Posted by M
from Gurnee, IL
on August 21, 2018
Not worth the money spent. Sagging already after 3 months. (we are not large or overweight people) huge hump in middle from head to toe. Wake up with terrible neck and back aches. Would not recommend.
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Posted by Angela
from Gansevoort, NY
on August 21, 2018
8 months ago I was dealing with David Farley, one of the co-founders of Luxi. With many emails and follow up, he informed me that the mattress we purchased was the old model (can't sleep in the middle of a kind because of the hump created by the "wall" to …
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Posted by Juelle
from Germantown, TN
on August 22, 2018
We filed a claim with the retailer where we purchased the mattress and showed the two hollows that my husband and I were sleeping in with the island bump in the middle. Claim was denied. Very dissatisfied with this mattress and the non-existent customer service-
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Posted by Jeremy W
from Rogers City, MI
on August 23, 2018
If you are looking for a bed that sags within a month or two of owning it. If you want to wake with shoulder , neck, and lower back issues from sagging. Then this just might be the bed for you. Every other company warrants sagging. Not this one they …
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Posted by Ronald
from New Middletown, OH
on August 24, 2018
Less than a year and I have rotated it three times and it has body impressions that make you feel like your sleeping in a trough. No support at all and I have started to develop back pain from sleeping on it. I get better comfort by sleeping on the …
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Posted by Elias
from Hollywood, FL
on August 24, 2018
The mattress was alright for a couple of months then it started to deteriorate fast. Our shapes were carved into the mattress and it lost form. I contacted luxi for a refund and they put me in contact with the CEO of the company and he tried to convinced me …
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Posted by Gerardo
from Mississauga, ON
on August 24, 2018
Just a year and 2 months, the bed developed a bulge on the right side and the company decline to replace it. They claim, that we sat on the right edge and they don't cover it. What a BS from this company. Imagine, just a year and 2 months, the …
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Posted by Barry
on August 27, 2018
We purchased the Serene Rest Assured IV from the Bay 3 years ago. We thought we were buying the best mattress according to the sales person. Price was not an issue, we wanted quality! We spend 1/3 of the year at our winter home so the mattress in theory is …
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Posted by K
from Seattle, WA
on August 29, 2018
I purchased my first adult bed. Both mattress and box spring. It started getting soft. I figured I was getting used to a fancy bed. Now. It hurts my hips and lower back and is visibly obvious when I'm in the bed ****the problem.*** and how it is handled *** …
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Posted by gloria
from Dearborn Heights, MI
on August 31, 2018
Had previous mattress over 15 years and thought I should buy a new one, big mistake. I got a beautyrest and within 9 months I could not sleep on it due to dips and back pain. Called for the warranty and was told must have a 1 1/2 inch dip …
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Posted by Lisa
from Davenport, IA
on September 2, 2018
We originally purchased this mattress 3 years ago. Within 2 months we had a warranty claim and for sagging in the middle. So we get the next one and it lasted about 18 months or so. Filed another claim. Got a 3 mattress delivered for $85, and it has lasted …
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Posted by Todd
from Milford, CT
on September 3, 2018
The Futon I ordered arrived 7/21/2019, I send this via email the next day: "1. When I sit on it, within minutes I can feel the wooded slats, within an hour it began to make my lower back hurt. I went to Target and picked up a ¼ Inch sturdy …
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Posted by Jim
from Ben Lomond, CA
on September 3, 2018
I paid what I thought was a lot for this mattress based on being told it was 100% latex. After it failed, I cut it open to find 1" of latex. I could have paid 1/3 of what I paid for this mattress and it would have been about right.
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Posted by Rena
from Linden, AL
on September 2, 2018
my partner and myself both lay on each side in ditch, 1 weigh 154 and pounds, not tall, that should not be and in the middle of the mattress is a high rise, have to lay a pillow on the outside so i do not roll off the bed. my …
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Posted by Jim
from Banning, CA
on September 7, 2018
The sales assistant promoted this Diamond mattress over another Diamond mattress because it had twice as many springs, would be more supportive and would last longer. After about three months we began noticing body impressions and a ridge in the middle of the bed. We were both very disappointed and …
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Posted by Forrest
from Chicago, IL
on September 10, 2018
This mattress was fine for 6 months. Then, the support progressively broke down. While there is little visible indentation in the mattress, it does not support you. When I lay down, my butt sinks into the mattress and flexes my lower back. Same thing happens when I sleep on my …
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Posted by Margaret
from Mendham, NJ
on September 11, 2018
For only sleeping on this mattress for 3 months I can't believe it wore out so fast. It has a gully in the center. I had to put a bed board under the mattress to help. How did this ever pass government regulations?
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Posted by Chantal H
from Troy, MO
on September 12, 2018
It started out great, but quickly developed a sagging in the center. My husband is heavier than me, but he isnt a big guy, yet when he laid next to me it would droop inward and make me uncomfortable. Also the center of the pillow top developed large lumps, dimilar …
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Posted by Laurie
from Denver, CO
on September 13, 2018
Caved in and the manufacturer sent someone out to check it. They actually fluffed up the mattress and bounced it up and down to get it to be more full before they measured it. It have caved in 3/4 inches lowerer than the rest of the mattress after the fluffing …
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Posted by James
from Philadelphia, PA
on September 13, 2018
Beautiful and firm like I wanted was the Therapedic I-care bliss full size mattress. The back was feeling great for a short time, until the mattress valley started to appear in the middle of the mattress. After (2) two months, the valley could be noticed, and I have pictures. It …
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Posted by Natasha
from Winnipeg, MB
on July 23, 2019
We thought the mattress would give good cool support. The first couple weeks it did. The denting started roughly 2 weeks after purchase. We've rotated and switched sides roughly every 3 weeks. I'm in unbelievable pain in my shoulders every morning. And am having constant lower back issues. This is …
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Posted by David
from Washington, DC
on July 27, 2019
It had been a ridiculously many years since I bought a new mattress and I was so excited to finally ditch my decrepit bed and get something brand-new and with much newer support technology. Especially since I've been having back pain for as long as I can remember now, and …
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Posted by Sylvia
from Baton Rouge, LA
on July 27, 2019
Within 1 month we were phoning the seller, Olindes, in Baton Rouge, La. due to the unevenness of the pillowtop padding. Olindes would send out service people, they would measure, use a level, etc., 4 times, always the same answer " nothing is wrong, nothing can be done! We gave …
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Posted by Heather
from Denver, CO
on July 29, 2019
This mattress was fine for about the first year-ish. Now it's so soft it's like rolling out of a ditch. When my husband lays on it I can't help but being rolled into the center and he's not all that big. Constant pain in back and hips. Mattress ends up …
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Posted by Kymmberly A
from Tustin, CA
on July 30, 2019
First year was OK, second year started wondering if it was me or the bed, halfway through the year, I knew it was the bed! HUSBAND can sleep anywhere including standing up, yet has a hard time in this bed! Quite a big purchase for us, very disappointed and now …
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Posted by Romane
from Silver Spring, MD
on July 31, 2019
This is obviously a defective product. for the amount of money that I paid for this mattress, it should not roll up into one big ball (gel or supporting material). This is very unacceptable and should come under the title of "Defective Product". I have owned this mattress for 11 …
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Posted by Ed
from Matthews, NC
on August 2, 2019
There inner spring on this mattress fail within 3 to 5 months. Creates a visible ridge down the middle of our king bed and sags in the middle of each sleepers position.
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Posted by Carol
from Ladson, SC
on August 8, 2019
I have been sleeping on this mattress for 4 years, waking with so many aches and pains, going to the doctor because of the pain. I decided to start sleeping in my guest room on a different mattress and it is amazing what the difference has been after waking. This …
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Posted by James
from Cave Junction, OR
on August 15, 2019
Poor quality for the extreme price, can't get a good nights sleep after having this bed less then 3 years.
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Posted by Andrew
from Winnipeg, MB
on August 18, 2019
This mattress was bought new. After a month my back still hurts every morning. I went to Taiwan and slept perfect in hotels. Came home and first night my back hurt again. Next day returned it to the store for my 90 day sleep guarantee. Picked a different bed.this bed …
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Posted by Cheryl
from Crystal Falls, MI
on August 19, 2019
We have had this mattress 3 1/2 years. Although my husband and I are both small (I weight 108 & my husband weights <140), it did not take long for the pillowtop to develop very permanent & defined body signatures in spite of following the recommendation to rotate the mattress …
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Posted by Emily
from Pinson, AL
on August 20, 2019
For the 1st month I was happy, hubby was not. Then my crater formed and the hump in the middle of the mattress. It says that to uphold the warranty we must flip the mattress every 6 months. Kind of hard to do when it is attached to the base. …
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Posted by Anita
from Powell, TN
on August 21, 2019
This mattress is a mattress from hell. It sink's to the middle of the bed almost to the bottom, they have not been corroperate at all in giving me another mattress or giving me my money back, I would NOT recommend any one purchase anything from them.im not the only …
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Posted by Mary
from Akron, OH
on August 22, 2019
The right side of mattress is sinking
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Posted by Mary
on August 25, 2019
I bought this bed when my back was broken (L5-S1) at the end of 2012 from Matress Firm. I have an adjustable base, which is the only thing I've used it with. The matress felt great, at first, but within 1 year, it began to give in the middle. It …
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Posted by Lauren
from Louisville, KY
on August 26, 2019
Disappointed in this mattress after about 18 months. It made indentations and foam lumped up and would not flatten out in certain areas. Not pleased with the warranty.
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Posted by Andy
from Minneapolis, MN
on August 27, 2019
If I could give this mattress negative ratings I would. Within the first couple years our body impressions were permanent on both sides (we did spin regularly until there was no point). I have back pain that has worsenwd due to sleeping on the uneven surface created by sleeping on …
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Posted by Jerry
on August 29, 2019
This mattress was initially comfortable however after about a year of use the sides and top has developed sags that do not return to the original shape and is quite painful to sleep on. I've purchased other Beautyrest mattresses and they are all still in great shape except the Beautyrest …
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Posted by val j
from Kimberley, BC
on September 1, 2019
The springs individually dig into my body, I bought a nice mattress cover to overcome that but after a short time the springs parted like the red sea,and the fabric atop the mattress stretched nicely to accommodate the spread, not long after that the springs parted under my cats spot …
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Posted by Carol
from Falls Church, VA
on September 9, 2019
This is a 100-pound mattress when it arrives at your door. But it's not what is described on the site. Dreamcloud has had enough time to change their manufacturing processes, but they can't seem to find time to make a five-minute text update to their site?! It's NOT a hand-tufted …
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Posted by Amy
from Tinley Park, IL
on September 10, 2019
This mattress was hollowed out at the middle within 4 years despite moderate use and turning! Avoid it! Poor quality!
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Posted by Kelley
from Annandale, VA
on September 26, 2019
For a reference I'm 5'9" and 185 lbs., my husband is 5'7" and 180 lbs. My old hybrid mattress (Englander 21st Century Sleep System) was like sleeping on a cloud, soft on top and supportive underneath. Unfortunately, Englander no longer makes this mattress. This is what I was looking for …
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Posted by Chad
from Fayette City, PA
on October 1, 2019
Within 8 months one part of the mattress began to feel lower, like it was sagging. My wife said it was my imagination, but after a couple painful months of sleep, we turned the bed and she began to feel it too. It has continued to get worse, to the …
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Posted by Sydney
from Broomfield, CO
on October 4, 2019
We bought a mattress from a retailer, wherein this company made the mattress. Immediately, had trouble with the mattress and the retailer said the mattress was memory foam and would adjust according to time. It didn’t. Retailer goes out of business. We call within two years of having the mattress …
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Posted by Jamie
from Springfield, GA
on October 5, 2019
I expected when buying from a furniture store, quality would be excellent. When we first brought it home, my husband complained that he felt like his feet were higher than his head. Two years later we both have back issues and feel like we are sleeping in a V. When …
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Posted by Jessica
from South Bend, IN
on October 6, 2019
I bought a memory foam mattress that was very comfortable but it just slept way too hot. Then I bought this on a whim and I haven’t been satisfied with my purchase at all. The middle dips, the bed is hard as a rock, and I wake up sweating in …
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Posted by Esnad
from Hilton Head Island, SC
on October 6, 2019
First 60 days I was very comfortable to sleep on mattress and suddenly it sink, my back and neck start to bother me , can’t sleep from pain , time to call warranty office and resolve this problem.
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Posted by Pam
from Omaha, NE
on October 12, 2019
We began to file a warranty claim a year ago and found that being honest about very minor stains (even though we used a good mattress protector) stopped the who process of our claim. I highly recommend not being honest (against my own beliefs) and just turning in the claim …
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Posted by So T
from New Bern, NC
on October 12, 2019
Tried to return mattress but company insisted I had to replace with same. So both mattresses had same issue. There is a hump completely down the middle. In order to move I have to roll over the mountain and then tumble down other side. I told furniture mgr/owner it may …
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Posted by Tatjana
from Potomac, MD
on October 21, 2019
Following surgery, I've been forced to sleep on my back and this mattress is awful for doing so. Also, since I bought it three years ago, I've noticed that it's starting to sag so everything rolls into the middle. I think I've been ripped off considering I spent upwards of …
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Posted by Kay
from Milford, DE
on October 25, 2019
This mattress performed for approximately a year but now has significant sagging when we attempt to sleep. When we are out of the bed the sag measures 1.1 inches so Simmons will not warrant it. We both now have significant back and neck pain to the point we are going …
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Posted by sally
from Studio City, CA
on October 25, 2019
We bought this Spink and Edgar mattress about 16 months ago. It's twice the price of traditional mattresses and honestly, no different. On top of that the mattress is so very heavy that it's almost impossible to change the sheets. It takes 2 people. It's so heavy that the first …
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Posted by Dottie
from Lonaconing, MD
on October 26, 2019
This mattress is the worst mattress we have ever slept on. Now we have dips where we sleep and no one will do anything about it. I will let everyone I talk to know not to purchase a symbol mattress. We have a one and a half inch dip where …
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Posted by Jayne
from Beaufort, SC
on October 26, 2019
a hump developed down the center of the mattress about 10 months after purchase. Yesterday we purchased a new mattress without "Pillow Top". When we stood the Jamison Mattress up the center hump pooled in the bottom edge of the mattress.
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Posted by Barbara
from Happy Valley, OR
on October 27, 2019
Split top never stays together, I am always pulling my arm out of it. The mattress top is completely worn out and lumpy. The customer service is rude and unhelpful. Do not buy!
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Posted by Brenda
from Jacksonville, FL
on November 3, 2019
I bought a FIRM mattress expecting my body to be supported for many years, especially my back. On the promise of a 10 year warranty if unsatisfied. After 1 year already, the mattress sags in the center; I must move to the edge for some comfort. Of course, I roll …
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Posted by Peggy
from Wharton, NJ
on November 4, 2019
Beautyrest Silver East King MEDPT very Lumpy purchased August of 2019 and mattress is not getting any better. Thought it would adjust to my sleep position,
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Posted by carolyn
from Danbury, NC
on November 6, 2019
this is a very poor excuse for a mattress.my old serta was 12 years and it slept better than this thing.very poor customer service the ladys answer to me was buy a thick mattress pad.what a joke spent 700.00 dollars and this was the answer i got.never never buy a …
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Posted by Kim
from Hill City, SD
on November 14, 2019
You have to hang your foot off the edge to keep from falling into a hole. Photos show serious sagging. Their method of measuring the sagging is so ineffective. A string with a paper measure board. Doesn’t work, won’t show the sagging that a simple photograph shows.
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Posted by David
from Johnson City, TN
on November 17, 2019
Got a hybrid mattress because of the claim of better back support and hip support. I’m a side sleeper and eventually roll over to a stomach sleeper. I have experienced back pain, hip pain, shoulder pain and neck pain since I’ve owned this mattress. I should have returned it during …
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Posted by Angela
from Anaheim, CA
on November 17, 2019
The mattress is good quality, but way too heavy to manage when turning. I have the same pains as I did when I was on a 8 year old beautyrest black. I think after only 4 months the top seems to be getting indented a little, but my biggest complaint …
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Posted by Sandra
on November 19, 2019
I would like to submit a review of Kingsdown's customer service and warranty promise. I would never buy another product from them. Long story short: Their product failed (Hudson firm mattress, $1600) sagging after 3 years. They would not honour their warranty because the mattress was bought at Sears..(because Sears …
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Posted by Cindy
from Grapevine, TX
on November 21, 2019
The mattress quickly developed 'holes' where we slept. High ridge in the middle made it impossible to move to any other position. Edges did stay firm but that made it hard to get out of the hole to get up. The mattress felt soft and comfortable at first but once …
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Posted by Carolyn
from Wayne, PA
on November 23, 2019
This mattress was great for about the first year. Then the sagging became noticable and its pillow top. So you can't flip it. At this price. This was an extremely disappointing mattress.
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Posted by Amanda
from Shawnee Mission, KS
on November 24, 2019
I bought my sleepy's matress in October of 2018. It was fine the first few months. Fast forward to today and it is sinking in so bad you can almost feel the adjustable base. My husband is 220 lbs and I have 110. I submitted a warranty claim and it …
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Posted by Bob
from Mountainside, NJ
on November 25, 2019
My wife wanted a soft mattress that felt like a cloud. At first she thought even this mattress was too hard, but after a few weeks she has come to like it. She also discovered that her tingly feeling was not related to the mattress but rather a separate issue …
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Posted by Chris
from Floyds Knobs, IN
on November 25, 2019
Within six months the foam began to lose resilience. Within a year, we both had impressions where we lay. Stay away from this brand. Junk.
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Posted by Anna
from Spokane, WA
on December 17, 2019
After 9 years of bliss, my Tempurpedic Cloud is wearing out. The memory foam is flattening and overall is getting lumpy. Over $4k it's sad it needs to be replaced already.
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Posted by todd
from Oakland, CA
on December 2, 2019
I had high hopes for this, my first new mattress. Was extremely comfortable when new. It's still pretty comfortable, but after only 2.5 years this mattress has developed a 2 inch depression in the center where my upper torso lies. it begins below the pillow and tapers to about an …
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Posted by Patsy
from Jacksonville, FL
on December 3, 2019
I've loved this mattress from the start! I especially like that it's all natural! Made from the rubber tree, wool and cotton! No petroleum crap! The best thing is that you can adjust the firmness by switching around the layers! When I got it I had firm on bottom, medium …
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Posted by F
from Stanwood, MI
on December 7, 2019
Wife wanted a new mattress, had good luck with Capital Bedding previously. Purchased Capital Bedding memory foam. Good for first year, then lost support in center. Made claim to supplier, found out that support is not covered under warranty, only sag with nothing on it. They came to check for …
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Posted by Linda
from Sicklerville, NJ
on December 7, 2019
Only had the mattress for 3 and a half years. Was expecting much more from this mattress. Very disappointed.
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Posted by Mr P
from Hampton, GA
on December 7, 2019
This is about the HR500 PL MATT QUEEN PRIME mattress:: When it was 1st purchased (7-26-2017). This mattress looked nice and slept wonderfully. After about 6 months, i noticed i was sinking. After the 1st year. It stays low and creaks as u lay on it. Being im the only …
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Posted by Brett
from Cumming, GA
on December 9, 2019
This was my first mattress purchase over $1500. I had a Stern’s and Foster years ago, hated it. Changed to a sleep number, didn’t like it either. So I shot for the moon with a high end beauty rest and it was a definite miss. It felt to me about …
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Posted by Dale
from Everson, WA
on December 18, 2019
Constantly turning sleeping for awhile on soft then hard and at 73 it’s heavy. Like buying at Costco better because if mattress is not holing up they take it back no questions asked. Bad investment. And has a huge lump in middle.
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Posted by Mary
from Seminole, FL
on December 22, 2019
Nice mattress. But large dip in mattress. When bed is all made up you can visually see a huge dip. Bought it on sale, still paid good money for something that looks like this one!
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Posted by Lisa
from Bowmanville, ON
on December 24, 2019
Mattress was excellent at first. However 6 months in the mattress is starting to sag and has high point in the middle. Very disappointed 😞
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Posted by Judy
from Pioche, NV
on December 28, 2019
Never Paula Dean (Serta) again, after 4 years I have flipped over to flat side and put memory foam on. Let's hope this helps this bad mattress
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Posted by Bill
from Lincolnton, NC
on January 4, 2020
Very disappointed in how this mattress sags after a little more than one year of use.
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Posted by Philip
from Herndon, VA
on January 6, 2020
Very disappointed after reading such high reviews. We purchased the box spring, mattress and frame from COSTCO only to notice it sagging. Interestingly enough when we placed the box spring and mattress on the floor directly the sinking bed was not so apparent. Unfortunately we have already purchased a “Purple” …
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Posted by Marilyn
from Merrill, WI
on January 6, 2020
The chose the most expensive mattress on the floor thinking it would be the best one. After a few months it started drinking in the center. After 2 1/2 years they took it for 2 weeks to rebuild it. I tried it for 4 months. No change. I weigh 124 …
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Posted by Mike
from Council Bluffs, IA
on January 8, 2020
I am 6 foot 2 inches tall and 285 lb with severe lower disc issues in my back and spinal stenosis and nerve damage down my left leg and occasionally sleep with a female companion who is 5 ft 11 245 lb and this bed turned into a hammock in …
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Posted by Jeff
from Dornsife, PA
on January 12, 2020
After two years, I now have a crater in the middle of the mattress that sucks in my body, resulting in backache and a poor night's sleep. I will review the warranty today--very disappointing purchase.
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Posted by Jay
from Tampa, FL
on January 15, 2020
It is like I am sleeping in a hammock. Two indentations, probably from rotating the mattress. I'm not over weight, wife weighs 123 and I am at 188. Should of done something when I first bought bed. Replaced after 3 months, already started showing indentations. Now the indentations are way …
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Posted by Joanna
from Los Angeles, CA
on January 16, 2020
Based on the thinking and attitude of Ortho Mattress, I'm supposed to spend $4500.00 every year or so for a new mattress???? I needed a new mattress and wanted to lower the height of the bed. The salesperson recommended a bonky board, assuring me it would support the mattress as …
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Posted by Angus
from Burnaby, BC
on January 17, 2020
We thought we were doing the right thing when we purchased this mattress almost 3 years ago. Canadian made, Canadian owned company, all natural materials etc. We were assured this mattress had superior side support as we told the salesperson it was very important to us. The bed is now …
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Posted by Raquel
from Panama City, FL
on January 18, 2020
I just paid it off a month ago and about 4 months ago, it started sagging VERY badly! Center is like a firm hill but either side you can roll off! I HATE this bed now & I feel that was $1200 down the drain!
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Posted by Susan
from Orillia, ON
on January 23, 2020
Your body, no matter your weight, makes a huge dent from your torso which leaves your legs running uphill with pressure on your knees if you lay on your side. If you spin the mattress the hole you've made does not disperse and your legs then bend down at the …
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Posted by Anna
from Chicago, IL
on January 25, 2020
My experience has not been positive. I now have extreme lower back and neck pain. My husband needed shots on his back for the pain. My back has given out on me and thankfully my husband caught me. We were to the point that I needed help getting out of …
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Posted by Tom
from Paso Robles, CA
on January 25, 2020
The edges sink and when rolling over the center does nor recover, it is liking falling off a hill. It is high in the middle and sunk on the edges. Today I am taking it back to BigLots for an exchange.
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Posted by Kristen
from Plainfield, IN
on January 28, 2020
I literally have to hang onto the side of the bed so I don’t roll into the middle. There is absolutely no support and you can see a 6 inch dent in bed when you stand up. You can feel the box spring through the mattress. Such a complete waste …
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Posted by James
from Battle Creek, MI
on January 30, 2020
I always wanted a brand new bed ,and a bed I'd be the first person to sleep on .a king size bed given me plenty space and comfort The first couple weeks best sleep ever then shortly after my neck and shoulder was in pain and i switch back to …
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Posted by Elaine
from Richboro, PA
on February 2, 2020
Posted by Liza
from Homosassa, FL
on February 3, 2020
This mattress was quite comfortable for the first 1-2 months that I had it. My husband says he still likes it but I definitely have strong buyers regret. In the short time that I’ve owned it I just can’t believe how much it has CHANGED. First of all, it doesn’t …
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Posted by Lauren
from Austin, TX
on February 4, 2020
This mattress will seem great the first 3-4 months. Then things will start to change. So you’ll rotate it. Then a month later you will notice there’s already a deep indentation where you are sleeping. So you will rotate it again. And again. And again. There are permanent sink holes …
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Posted by Cindy
from Opelousas, LA
on February 6, 2020
The bed is really great and Innova has always responded promptly to any issues that I have had either via email or phone...I have no complaints about the company but the mattress is sagging in the middle but that maybe because my mother had kept the head of the bed …
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Posted by Margie
from Orinda, CA
on February 8, 2020
I expected to sleep pain-free on this mattress, but it caused extreme back pain for me for 8 months (until I figured out it was the new bed causing all my back pain). When I began sleeping instead on my old bed (7-year-old Stearns & Foster innerspring) in the guest …
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Posted by J
from Carrizo Springs, TX
on February 11, 2020
So much money down the drain !!! my experience with this mattress was horrible! I was expecting my first child... “pregnant” needed something comfortable. Bought it within a month of having it .. believe it or not on one side of the bed sunk in. She’s now three years old.. …
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Posted by Mel
on February 15, 2020
Do not regret this purchase, our previous mattress was almost $2000 but it was older so purchased this Kingsdown on a super clearout. Feel we got a good product and are happy.
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Posted by Sonny
from Hempstead, NY
on February 15, 2020
I bought this from MattressFirm they replaced it with the same model and I still have the same issue again it sagged to the point that I cannot sleep on this mattress anymore. I ordered Xfirm and both sides of the bed have deep pockets and unable to sleep on. …
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Posted by Daniel W
from Gerry, NY
on February 16, 2020
We bought this to replace an 8 year old queen traditional mattress. It was good for the first 2-3 years. Now after less than 5 years the foam has broken down to the point that there is a hump in the center of our mattress. The areas that we sleep …
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Posted by Laura
from Murfreesboro, TN
on February 16, 2020
This mattress ended up with a big hump in the middle of the bed. I have never had a mattress fail me within 2 years ever I did not reach out to the manufacturer in all fairness Now less than 3 years later we see having to get a new …
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Posted by Hal H
from Loveland, CO
on February 19, 2020
meaning, edge support is poor, due to the fact that it sinks in the bed frame a few inches, edge area gets dense and harder than the center.. because of it, I feel center is slightly lower than all edges. I sleep on my side when I sleep close to …
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Posted by Angie
from Stockbridge, MI
on February 24, 2020
We purchased what was believed to be top of the line mattress and was good for roughly 1 month and the middle is completely sunken in. Came with 15 year warranty but does no good if they don't stand by their product. Worse purchase ever and have to get a …
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Posted by Merv
from Canyon Country, CA
on February 24, 2020
Good at first - cool. After several years mattress not as firm - lumpy in spots.
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Posted by Cathy
from Surrey, BC
on February 24, 2020
We bought a mattress that was supposed to be warrantied for 20 years. We're 10 years in. On a visual inspection you can see the side is compressed and their is an impression. Impossible for two people to sleep comfortably without rolling into each other. In past, my partner and …
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Posted by Patrick
from Iowa City, IA
on February 27, 2020
Mattresses should last several years. Barely got 3 yrs before it was unusable
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Posted by Geof D
from North Fort Myers, FL
on February 28, 2020
The sides are distorted and the bed has developed two distinct hammocks in just three weeks. I weigh 175 lbs and my wife 110. Can’t imagine why this thing would like after a year. Fortunately the retailer is replacing it today with another brand.
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Posted by Matt
on February 29, 2020
We purchased the Opulence 6' matress and base on 21st November 2017 and after 6 months of sleeping the matress took our body shape leaving a raised up area in the middle finding difficulty turning to the middle of the bed. We made a complaint to our supplier resulting in …
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Posted by Nick
from St Thomas, ON
on March 1, 2020
Third dream star mattress under warranty. This one had major indentations in just 4 days. Worst mattress we have ever tried. An under 100$ mattress would be better.
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Posted by Sue
from Salem, WI
on March 1, 2020
We have had this bed just shy of 4 months. About 2 weeks ago I noticed that I was not sleeping well and my back hurt upon waking. The past 2 weeks it has been getting worse, now you can physically run your hand over the top of the mattress …
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Posted by rachymars
on March 5, 2020
I spent very little money on this mattress, about $400 with tax and delivery new from a big box store. The mattress itself is very soft so if you like that or need little support it should be okay. However I should mention the softness felt nice as I am …
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Posted by Mike
from Edmonton, AB
on March 13, 2020
Biggest ripoff. The Brick is the worst company to deal with after up selling all the other shit to make sure the warranty is good on it. Then want you to jump through hoops to use the warranty. The mattress is like rolling hills.
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Posted by Jenn
from Milford, NH
on March 16, 2020
Purchased this 1800.00 US mattress in Aug 2018. Since that time my husband and I have had drastically different sleeping experiences. While my side of the bed is extremely comfortable, his side seems to sag. Requiring him to sleep on the bump in the middle of the bed. When turning …
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Posted by Abby
from Edmonton, AB
on March 23, 2020
Waste of money. We feel like we are sleeping in craters, it is so sunken where we're lay. It's lost all support and highly uncomfortable... I feel like I need to see my chiro waaay more because of this mattress!! Very upset with it!
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Posted by Davey
on April 4, 2020
After 2-3 years, the mattress sagged, getting unacceptable early year 4. Put up with it, but back pain and loss of sleep, decided to dump it and get a Serta. The mattress should have lasted at least 7-8 years, so waste of money and time.
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Posted by jo
from Mc Keesport, PA
on April 16, 2020
The mattress started out just fine, but by the second year, it had already worn such deep grooves that it was like sleeping in a hole. My husband frequently wakes up with back pain, and I struggle to get comfortable, constantly tossing and turning all night. We have now had …
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Posted by Dan
from Carlisle, PA
on April 21, 2020
When my wife and I are laying on our backs, we are tilted towards the center at what seems to be a 30 degree angle. Had it inspected and told it was OK. I need to contact the manufacturer because this mattress has ruined my sleep quality and love life. …
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Posted by Wendy
from Reading, PA
on April 24, 2020
We have owned this mattress for 10 years. We bought in in 2010. Compared it to a Tempurpedic and went with the Dormia for the price. Thought we did enough research. It was great up until about a year ago. We are now experiencing back & joint pain when we …
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Posted by denise
from Waterloo, IL
on April 26, 2020
For the price I paid for this mattress, I had very high expectations. I loved it at first and found it comfortable and cool... However, that was over fall, winter and early spring. Now that it is warmer and the mattress is breaking in, I am waking up sinking into …
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Posted by Elizabeth C
from Frisco, TX
on April 27, 2020
I’m primarily a side sleeper and have had problems with both heat retention and pressure/soreness in my hips with a tempurpedic mattress. We bought this mattress thinking it would solve these problems. While I don’t feel the pressure pain I used to, the reality is that it is just too …
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Posted by Carolyn
from Sellersburg, IN
on May 5, 2020
This was supposes to last 15 years, by year 3 the sides caved. We are not large people, and are not rough on furniture.
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Posted by Christina
from Green Valley, AZ
on May 5, 2020
I'm a 200# stomach sleeper. I've now slept on this mattress for 13 months, and would much rather have my 10-year-used conventional mattress back! For the first month break-in period, it felt like sleeping on a sack of wet sand. Now there is a groove which I can hardly roll …
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Posted by Katie
from Rapid City, SD
on May 9, 2020
We are very disappointed with this mattress. After owning it only 4 years it has lost support and shows body impressions on both sides. We are already looking for a new bed.
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Posted by Marisa S
from San Jose, CA
on May 14, 2020
I now after 2 1/2 years need to get a new mattress wouldn’t even be able to resell due to sagging and lumps I Would not recommend To anyone. What a waste of money. I was able to sleep on my previous mattress for 20 years.
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Posted by Matt
on May 17, 2020
This mattress was great for the first year and a half. Then it develop sunken ditches where we slept. My hips hurt if I sleep more than 7 hours and my partner upper back pain is worse. The ditches have not yet met the requirements under warranty yet. Not satisfied.
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Posted by Todd
from Whittier, CA
on May 19, 2020
This mattress was a complete waste of money. It began sagging almost immediately regardless of how often we turned the mattress, it’s also one sided so flipping was not an option. Unfortunately we purchased it online, based on obviously fake reviews, and the window for a return was only 6 …
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Posted by AJ
from Lithia, FL
on May 21, 2020
We bought this king mattress from a dealer to include boxspring. We used to have a queen that caved after a decade. This mattress was a hybrid, cool to sleep and supportive. Overtime, (4yrs) my side became completely caved in. My wife was unconvinced until we switched sides and then …
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Posted by Kerri
from Milton, MA
on May 24, 2020
After only two years this bed has two huge body imprints. Both our backs are in pain. The bed was super comfortable year 1 and then within 18 months the mattress gave out. Waste of money and still waiting to hear if under warranty.
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Posted by Joel
from San Francisco, CA
on May 27, 2020
Will sag in the middle within 6 months.
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Posted by Joel
from San Francisco, CA
on May 27, 2020
Sagged 2 weeks after the purchase and I have the pictures with date to prove it. I could have it picked it up by the seller within 100 days but had to travel and forgot about it. Stuck with this pile of concrete. Shopping for another mattress now.
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Posted by Diane
from Sanborn, NY
on June 1, 2020
Have had for 1-1/2 years and it's already sagging. I specifically mentioned this to the sales person that I didn't want a mattress that would sag in just a few years. I was assured it wouldn't happen with this mattress. Very, very disappointed. Because of the coronavirus, stores are not …
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Posted by OC
from Los Angeles, CA
on June 3, 2020
I bought this one at Costco, but it's the same as the other branded versions of Sealy Posturepedic Response Premium Plush Pillowtop 14". (A good source is US Mattress dot com for the various names this goes under at any given time across retailers.) So, the price is excellent, and …
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Posted by Greg
from Portland, OR
on June 6, 2020
I am a side sleeper average weight 230lbs. This mattress was amazing for the first 7 years - it was soft but supportive and I never woke up with any pain. I felt like paying almost 3 thousand dollars for a mattress was ok because it had a 15 year …
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Posted by Barbara
from Charlotte, NC
on June 15, 2020
If you are looking for a mattress that is 80 inches long....KEEP LOOKING!!!!!! It was several inches short and when we told Original Mattress they said it was within their tolerance level. My husband is 6’5”, so just a few inches matters in the length of the bed. If you …
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Posted by Jesus
from Spring, TX
on June 15, 2020
My mattress is sinking after 5 years (giving me lower back pain), I contacted support and they will not consider my case because the mattress does not sink more than 1.25" with no weight on it (ridiculous), I sent them pics of my mattress sinking 1.25" when I place a …
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Posted by Bonnie
from Victoria, BC
on June 16, 2020
Was a great mattress but over time became soft, saggy where I sleep. Feel like I am rolling into middle of bed. Will be looking for new mattress unfortunately far too soon. Very disappointed.
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Posted by Alejandra
from Tampa, FL
on June 24, 2020
This company is patently dishonest, and once you've entered the mousetrap you will regret it. This mattress has caused us pain and stiffness but lately it is sagging and warped. We are not large people so I am very disappointed considering the cost more than $3000 and now it is …
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Posted by Claudia
from Leesburg, VA
on June 25, 2020
It lost its shape within 3 months, the sides look bumpy and totally out of shape, awful edge support, very uncomfortable mattress, didn't feel the same I tried in the store. Warranty was a total waste of time. A man came to do the inspection, I couldn't even say a …
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Posted by Teddy
from Beverly Hills, CA
on June 28, 2020
Because it's a euro top you can't flip. Which has caused excessive 1.5 ' dips in the mattresse. Even with pictures and complaints to the manufacturer they stated it was normal. I dont think a "w" pattern in a 3 month old bed is acceptable for that price. Basically once …
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Posted by Jerry
from Fort Worth, TX
on June 28, 2020
I bought this bed about 6 months ago, first two months it was the firm bed i paid for but now it looks like a steam roller ran over the one side of it. It feels like it has a gravitational pull to that side since it is so much …
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Posted by Marla
from Sandy, UT
on July 1, 2020
I had high hopes this mattress would help me get better sleep. The first mattress we got was too firm, not comfortable at all, and just not a good fit for us. After hounding Randy for a long time, he finally sent us a softer mattress. It is even worse! …
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Posted by bobby
from Las Vegas, NV
on July 4, 2020
Five Star Mattress is hands down the worst brand out there. There is a reason mattress firm doesn’t sell these. They are made of very cheap quality material. Within 3 months my mattress was completely worn out with a HUGE slump in the middle. I weigh 165 and sleep alone..... …
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Posted by alfred
from Fontana, CA
on July 6, 2020
I like many folks here have had the same experience with failure in 4 years. We have a big hump in the middle that you cant roll over and the sides have failed. We have done everything to get serta to replace it and they will not honor their warranty. …
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Posted by Val
from Margaretville, NY
on July 6, 2020
Expected soft top to provide comfort for me while the main part of bed would provide some firmness and support for my husband. It achieved this in the first 2 years. Now it is ridiculously unsupportive for both of us. We sink so much that it takes several attempts to …
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Posted by lou
from Spartanburg, SC
on July 12, 2020
So, I've had it since oct 2018. It's at my second house (mountains). Does NOT get that much use. I'm pretty big. 6'1" and 250. My GF is much smaller - 5'4" and 115. She' fine with it. It's too soft and when I re-adjust, there is a bounce/wave. I …
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Posted by Carla
from Morrow, OH
on July 15, 2020
Turns out this mattress Lost support just like every other mattress...Great when we first got it, now it’s concave where we sleep. Laying in a hole.... we turn the mattress often but that doesn’t help!!! Very disappointed...I will be sharing this information to family, friends and co-workers🤷🏻♀️
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Posted by PM
from Mason, OH
on July 21, 2020
Between the Edge and the center is a trench on both sides of the center. The support is gone after 4 years. Tried rotating with no success.
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Posted by Teresa
from Bradenton, FL
on July 25, 2020
So very disappointed. The mattress cover has detached from the mattress in spots. Mattress is lumpy. I wake up in the night several times hurting in my back and shoulder because the mattress is too hard. It is VERY uncomfortable to sleep on. Even though the manufacturer said they had …
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Posted by William
from Iuka, MS
on July 26, 2020
very bad for the cost of it
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Posted by Hayley S
from Athens, GA
on August 1, 2020
Initially the plush top and support felt good. I slept on it alone for 6 months and when I stayed on the edge the support was fine but if I went toward the middle of the bed it sunk in. I added some support under the frame and this helped …
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Posted by Yvonne
from Fox Creek, AB
on August 3, 2020
Mattress was warranted for life. I told them I had my own box spring they said that would be fine. It is a sprout latex mattress and has sunk 2 inches in a bowl in the middle. Purchased at healthy bedroom in Edmonton. Now they say the warranty is void …
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Posted by Ken
from Burbank, CA
on August 3, 2020
After 8 months it was already sagging in the middle. I wanted a firm mattress. The springs are firm, but the springs conform to my body. Instead of supporting me by my hard body parts, the springs press into my soft parts where I don't want to be supported. I …
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Posted by Michael
from Sumter, SC
on August 4, 2020
Mattress starting getting bad indentations shortly after trial period had ended (I turn it around every time I change the sheets on the bed because you can't flip the mattress because of pillow top). I'm 5'9" tall 180 lbs and this mattress is getting worse. I sleep with shoulder and …
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Posted by Lisa
from Woodway, TX
on August 10, 2020
Within 3 months the mattess has fallen apart inside. It is just lumps and bumps and the "eclusive deal" refuses to stand behind it! American Freight is a joke and they do not stand behind their product.
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Posted by Jennifer p
from Massapequa, NY
on August 11, 2020
I bought the sealy posturepedic king sized mattress at the end of 2018. Less than two years later, I'm searching for another mattress. It started off fine, but 6 months later it was already sagging and hurting my back. Now it's like a living nightmare, with lumps and a HUGE …
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Posted by Rosana
from San Diego, CA
on August 13, 2020
I had in a vacation home I own. The mattress was nice for no more than 1 year. After sleeping in one position for a few hours the body shape is imprinted, and you have to work hard to get out of the hole. Then you roll back into the …
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Posted by Jenane
from Fort Collins, CO
on August 14, 2020
I bought this mattress about 5-6 years ago and it is already significantly worn. There are body indentations and it’s lost support, I wake up with neck, shoulder and hip aches and pains. This has been going on months. I reached out to the store to replace under the 10 …
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Posted by Mike
from Floresville, TX
on August 16, 2020
Also bought at Rooms to Go. Should of been told that its only a childs bed. Was comfy for 6 months then had two huge wallows with a hump in the middle. Tried rotating and sleeping on it sideways. Nothing took the hump out. Threw it out. Worst mattress for …
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Posted by Lisa H
from Saint Joseph, MO
on August 16, 2020
We purchased this bed right at 2 years ago. It already has our body imprints in it. Like at least 3/4 to and inch deep. We decided we to get a new bed because neither of us are comfortable anymore on it. New bed arrives tomorrow. I hope the new …
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Posted by Christine
from Long Beach, CA
on August 17, 2020
This mattress was great for nearly a year, but I noticed that the area near my butt was beginning to sink about 10 months or so into owning it. At the time, I was the only sleeper, so I began sleeping on the other side. Within a few months, same …
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Posted by RICHARD
on August 19, 2020
My wife is disabled and deals with chronic pain. We purchased the bed for her as it seemed to offer fair support for me as well. For the first 3 years it wasn't bad but wasn't any better than a standard mattress at 1/3 the cost. The 4th year the …
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Posted by kris
from Gatineau, QC
on August 21, 2020
This mattress lasted just over 2 years before starting to cave in after a nights sleep. You find yourself sleeping in a valley and the space between you and your partner is a hill. Very uncomfortable and a bad investment considering the short period of time. I have now purchased …
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Posted by Sue
from Wrightsville Beach, NC
on August 21, 2020
I had a previous latex mattress for 30years and never had a problem. This mattress was excellent at first but after 5years it began to sag or sink on my sleeping area. After 10 years it is now almost one and one half inches sagging. Plush beds will not warranty …
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Posted by Phillips
from Folsom, CA
on August 22, 2020
For an innerspring with memory foam, neither has felt like anywhere near any quality construction. I expect a mattress to last a minimum of 7 years. I am easy on mattresses. I had a innerspring prior that last 10 years and started showing wear and tear, sagging only at year …
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Posted by Aaron
from Suffolk, VA
on August 24, 2020
I really thought this mattress wouldn't have worn down only after 3 years like it has in the center. I was really happy with it at first but now I am starting to feel aches in my body due to it breaking down over time.
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Posted by Amanda
from Brantford, ON
on August 26, 2020
This mattress was great the first few months but began to sag fairly quickly. It developed deep impressions that are causing both my partner and I back pain.
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Posted by Rebecca
from Sheffield Lake, OH
on August 26, 2020
For this mattress to only be 4 years old it has worn horribly. Purchased this at Mattress Firm for a king size bed. It literally has divots where our bodies lay. The middle is bowed due to no one sleeping there. We wake up daily with neck and back pain. …
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Posted by Luna
from Chula Vista, CA
on August 24, 2020
The indents of the mattress have a hard center so if your knee, elbow, or shoulder lands on then they are very uncomfortable. We have had the mattress for almost 4 years still rotate every month and is to firm nothing like the model we tried. We tried to return …
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Posted by Tina Marie D
from San Diego, CA
on August 31, 2020
After reading all the reviews, I was really hoping to love this mattress. I chose this mattress on a recommendation from Sleepopolous after reading reviews on 100’s of mattresses. It definitely sleeps warm and I was hoping to wake up cooler and with less pain than previous trial mattresses. After …
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Posted by Cheryl A
from Demotte, IN
on September 2, 2020
It is such a huge disappointment. It's very uncomfortable. I wake up with my back and hips hurting so much that I have been sleeping on the couch.
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Posted by John
from Bedford, NH
on September 5, 2020
Purchased this mattress without considering its very expensive price because it was supposed to be an excellent mattress. Took 3 tries to get one that wasn’t damaged. Finally received an undamaged one and followed the rotation directions to assure even wear and break-in. Unfortunately it has two valleys in it …
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Posted by Lauren
from Fort Myers, FL
on September 6, 2020
Terrible sagging 1 year into ownership. Company would not honor the warranty because they claimed there weren't enough support feet in the bed frame. This is bologna, because that is the same frame they honored a warranty claim for a previous mattress with. The bed is a Rooms2Go wooden frame, …
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Posted by Leonard
from Millville, DE
on September 9, 2020
Hide the mattress for about 1 1/2 years and I ready it has a Divet where I sleep I just can't get comfortable!
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Posted by Donna
from Abbotsford, BC
on September 10, 2020
Body indentattoos after 3 months wanted to fix not replace. Drive 40 km with mattress to their warehouse then pick up AM I to rent truck . This mattress is junk . Going to have a reputable company come and replace it take this one away to the dump
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Posted by Diana
from Irvine, CA
on September 16, 2020
Sleeping in Heavenly beds at hotels led me to buy this at Macy’s. However, in approx 10 mo, we both felt the bed sag on each of our sides. Had an inspector come out who takes a string from opposite sides of the bed to measure if there is more …
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Posted by Gretchen
from Raleigh, NC
on September 17, 2020
I have ordered many items from EA and this is the first I am unhappy with. I sent a message to customer service, had a tech come out and measure how deep my body impression was-1"! I never have had a mattress with a body impression. My previous mattress was …
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Posted by Nicky
from New York, NY
on September 19, 2020
This mattress works for 5 months and then goes to hell. It sinks with the slightest pressure and you'll wake up in pain. Beware!
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Posted by Shawn
from Belleview, FL
on September 22, 2020
We were told this mattress was amazing. The Nano coil support was suppose to keep you feeling like you were sleeping on a cloud and that it was such an amazing design with excellent support...Absolutely wrong! First of all... this mattress does not give you any kind of support what …
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Posted by Jane A
from Norcross, GA
on September 26, 2020
I have had this mattress for approximately 6 years and I regret every day that I bought it. When I realized it was a dud, I was past the time the store would take it back for exchange. It was as hard as a rock when I first got it. …
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Posted by Christine
from Camden, TN
on September 26, 2020
We had only had this mattress for 6 months when it sagged on both sides. The creaking is very loud, I think it's coming from the box spring. It sounds like wood on wood grinding if that helps you understand the sound. I would NEVER buy one again, let alone …
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Posted by Dana
from Madison, WI
on September 27, 2020
I purchased this mattress when it was on a big sale. Wasn't looking to spend much as I was contemplating moving out of the area and would leave it behind. But that didn't happen and so I'm still sleeping on it 6 years later. To my surprise, it has been, …
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Posted by Jerry
from Baton Rouge, LA
on September 29, 2020
I don't believe the good reviews on this mattress type. I'm 64, 5'10", 160 lbs. Had this mattress a little over a year, but it started to sag in the middle around month 8 and now I have to have old pillows stuffed underneath the center of the mattress to …
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Posted by Michael
from Eagle River, WI
on October 6, 2020
The mattress after just a few years and routine rotation has two body channels with a center hump that is unacceptable. Having two homes with two beds to sleep on we feed our high end E Hotel Atlantis. After 4 years we’re shopping fir a new one!
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Posted by Rena
from Covington, GA
on October 8, 2020
It's not worth the money already having rippling on it even though have a mattress protector on it
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Posted by Tara
from Bismarck, ND
on October 10, 2020
I’ve only had this mattress for 10 months... I have slept on both sides because it has impressions where I’ve been sleeping... The mattress is lumpy, my lower back has been hurting since the mattress is getting worn down... Right away, in the beginning I felt it supported my lower …
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Posted by Darryl
from St Catharines, ON
on October 10, 2020
Took delivery of a "silk and snow" hybrid (pocket coils with three gel/memory foam layers on top. Made in Canada, almost half the reg price of "Perfect Day" Looking forward to first good night sleep in a very long time, not counting hotel stays. IMO, buy direct from Canadian mfg, …
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Posted by Sondra L
from Denver, CO
on October 15, 2020
Hi.i have a queen luxury soft puffy.i got new from a personal mattress dealer.not store,so no warranty.i thought was going to be big enough.i did read the reviews that it was good bed.Opon getting it,it did seem big enough.the first few nights wasn't to bad.i could feel a little indent …
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Posted by Kristi
from Mapleton, MN
on October 18, 2020
We have had this mattress for 7 years with only kids sleeping in it (8 and younger). There is no support left in the middle and it has sagged in the middle so much. It is no longer a good bed. Way too much money for what you get.
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Posted by Unsatisfied c
from Saint John, IN
on October 25, 2020
For the price, I feel company should stand behind product. The only way warranty holds up is if sagging is within an unreasonable measurement.
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Posted by Christie
from Downingtown, PA
on November 10, 2020
We were told this mattress was fine for someone 300 pounds. We didn't realize the place we bought it from had a zero return policy. I was rapidly losing weight. At that point, I was maybe 305 pounds? Boy, that cutoff must be *exactly* 300 pounds because the mattress almost …
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Posted by Susan
from Howell, NJ
on November 1, 2020
Have only owned this mattress for about a year. The indents on my side and my spouses side are ridiculous! I actually had to go out a buy a large piece of foam to fill the hole where my body lies! (which moves around all over).The store where I purchased …
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Posted by Tony
from Allentown, PA
on November 14, 2020
Purchased a Simmons Worldclass Bridgewater Queen mattress a couple years ago. Salesman convinced me that this is the product for me since I'm a little over 200 lbs. It's lost all support. Even added a foam topper - no measurable improvement. The sagging wakes me up in the middle of …
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Posted by Karen
from Pompano Beach, FL
on November 14, 2020
This mattress was advertised as cushion Firm and after 2 years or less, it has lost most of not all of it's support and is like a hammock. I can't even sleep in this bed with my partner because I feel that I am constantly rolling towards him in the …
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Posted by Michael
from Roslyn Heights, NY
on November 18, 2020
We purchased the firmest mattress in the store with price not being a determinant. We loved it. Now three years later it’s a swayback horse. It’s like an old sponge just before you throw it out. The top and bottom are still firm but the centers and edges squish. We …
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Posted by Dorothy b
from Neosho, MO
on November 21, 2020
This mattress cost me close to 600.00 I sleep alone it wore out in 2 years it's lumpy it messed up after 1 year the warranty was out I'm so upset I'm going to have to get a new mattress and box springs I'm on a fixed income so I'll …
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Posted by Jim
from Brookfield, MO
on November 23, 2020
We really liked the comfort of this mattress when we first started sleeping on it. However, the top layers of foam and not secured to the outer side shell so after time they slip inside the shell and the sides bulge out and the edge is not stable. Since the …
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Posted by Nancy
from Twin Falls, ID
on November 24, 2020
This bed sucks when it sagged enough to warranty it out the guy claimed that we had removed the mattress tags and that voided the warranty.....it had no tags and if it did the dirty delivery guys removed it the whole thing is a scam the bed was only held …
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Posted by Michael
from Matthews, NC
on November 29, 2020
I feel this mattress has been declining over the years since we purchased it. After the 6th year, I have had it with the quality. It's a king size mattress and it slopes on either side, tremendously. I called the company about this and its warranty. They responded that the …
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Posted by Heather
from Catawba, SC
on November 29, 2020
Body indention into mattress. Not comfortable.
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Posted by Hazel
from Bay Shore, NY
on December 5, 2020
Love this mattress. Had it for 14 years plus. Looks and feels brand new. Only issue was the foam piece separating the 2 chambers isn't to well made. Caused us to roll into each other. Bought a mattress pillowtop and problem solved. And it doesnt affect to use of the …
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Posted by Barbara
from Bolton, ON
on December 7, 2020
I did not order this soft mattress.It was a replacement for the original purchase as the delivery man sliced the pillowtop.When I went back to the Brick to complain it was too soft and not what I ordered their response was it is the 2020 model with no changes and …
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Posted by Franco
from Redwood City, CA
on December 12, 2020
We bought this mattress in July from Mancini’s Sleepworld. We got convinced by the rep that it was a higher quality mattress. After 2 months, it’s completely sagging on both sides, you have zero support on your hips and back. I sleep on the couch every night. We are filing …
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Posted by heather
from Cameron, ON
on December 16, 2020
Feels like sleeping on an air mattress with no support. As soon as someone else is in the bed and weighs more than you you fall into a hole it crates around the person. Totally dissatisfied with this mattress.
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Posted by Dawn
from Denver, CO
on December 30, 2020
It was great for about a year. Then it started to break down and sag in the middle. It is worn where i normally sleep. If my boyfriend sleeps with me we both roll toward the center. It’s terrible. Customer service is poor. Did not honor the warranty. Tried to …
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Posted by William E
from Greenville, WI
on December 30, 2020
We both feel that it sinks in the middle and its only 2 months old. We are considering exchaging it for something else
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Posted by Ashley
from Burgaw, NC
on December 30, 2020
At first we were very pleased with the mattress, and how it felt. However within the first year our mattress started sinking in both places where we sleep. By 18 months the indentions were so bad you could see them with our bed made up. Contacted the company we bought …
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Posted by DANIEL
from San Jose, CA
on December 30, 2020
We bought the Rhapsody Luxe Cali King 6 years ago for about 3800 including yhe Temputpedic Foundation. At first it was ok, except for the smell and the fact that it is quite warm. We knew this going in so I wont complain about it except that it is actually …
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Posted by Mike
from Le Mars, IA
on January 2, 2021
Had to replace the first one after two years due to sink holes. The replacement did the same. Durability is non existent.
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Posted by Brian
from Saint John, NB
on January 3, 2021
Replaced this mattress after a few months as the first one developed a hump in the centre and the sides felt like we were sliding off. Unfortunately the replacement did the same . Bought it at Sears just before they went out of business so we are out of luck. …
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Posted by BOB
from Wilmette, IL
on January 4, 2021
Its only 3 months old before we noticed bfldgin on the side. AND Sagging in the middle. So we had to return it. We did not get a replacement.
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Posted by Tammy F
from West Union, WV
on January 5, 2021
like the mattress from the start but where my back is curving i have to keep elevated the center is wareing from this to soon over all i do like the comfort of the mattress.
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Posted by Owens
from Petal, MS
on January 11, 2021
I had slept on my previous mattress for 12 years (Sleep number) and felt like it was time for a new one. I paid much more for this mattress hoping to get a better night's sleep. The first few months was good then the bed sunk and it feels like …
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Posted by Erin
from Manchester, NH
on January 15, 2021
We are sick of mattresses that develop sink holes. We were sold this mattress because of its double coils and told it was "probably going to be the last mattress we ever buy." The mattress started forming a sink hole in 3 months. We rotated the mattress immediately and again …
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Posted by Dennis
from Harwich, MA
on January 19, 2021
The mattress appears to be compressing, getting lower to the floor. Sleeping on it feels like I am on a solid stack of cardboard that just compresses in a "canoe" type impression on the bed, my side and my wife's.
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Posted by Jonathan H
from Granby, CT
on January 20, 2021
My wife and I decided to spring for what was billed as a top-of-the-line mattress. We were sold an Aireloom. It's been 18 months and its like sleeping in a ditch. Completely uncomfortable. This mattress is actually causing us back pain. The tech came out today and we were told …
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Posted by Kathi
from Olympia, WA
on January 25, 2021
After barely six months of owning my Aireloom Hybrid Plush -I am so unhappy! I feel as if the edge is starting to give out and I already feel some sagging. And I am a small person! It also sleeps hotter than I had been told. I am so disappointed. …
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Posted by Craig
from Camano Island, WA
on January 26, 2021
bought the mattress because of the Stearns and Foster reputation and the heaviness of it. Have had some lightweight mattresses in the past that didn't hold up. this mattress has been a disappointment, after about 2.5 years of comfort the bed is now sagging in the middle of both sides …
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Posted by Dan C
from Titusville, FL
on January 27, 2021
This mattress was fine for about 6 months. It has deep indentions on both sides of the bed where we lay. I have to lay the same way every night because of the indentions. This bed is not of good quality and does not support the back.
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Posted by Mark
from Boise, ID
on January 27, 2021
After 18 months our mattress which was taken care of properly every day we owned it to warranty specs developed impressions making the bed uncomfortable. Posh and Lavish forced us to pay for an in home evaluation then, when the evaluators said it was a defect, because they adjudicate their …
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Posted by Christeen
from Cortland, NY
on January 31, 2021
After 7 years the mattress is now starting to cave in ! It has been comfortable for 6 years and now failing. nI can't find any warrenty infomation on it.
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Posted by MI
from Detroit, MI
on January 29, 2021
January 2021 Horrible I felt bullied nobody will respond to my calls or my emails other than telling me that without the original box they won't take a return and I have to keep it in my home for 30 days otherwise they're going to charge me $99 but they're …
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Posted by Mary
from Salida, CO
on February 5, 2021
When this mattress was first purchased it was okay. Not great, just okay at support and comfort. Within 6 months (and the end of the trial period) the mattress started forming divits under our bodies. We tried "punching" them out, rotating the mattress, but it just got worse over time. …
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Posted by Jules
from Mississauga, ON
on February 8, 2021
We were led to believe this was a top of the line mattress and would meet our expectations. Yet 5 years after purchase, the mattress has become soft and results in my wife and I rolling towards the center. Additionally, I frequently wake with back pain. As it has a …
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Posted by Vic
from Thousand Oaks, CA
on February 8, 2021
We noticed mattress sag 2 years ago. we are now looking for a new mattress. there are depressions in the mattress towards the center. It has not held up well at all
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Posted by Mel
from Columbus, NE
on February 17, 2021
So disappointed in this mattress for the money spent. Absolutely loved in when we first bought it. After only 1 yr the mattress began to loose its form leaving dips where my husband and I normally sleep. Told by the store we bought it from I needed to measure the …
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Posted by Patti
from Shawnee Mission, KS
on February 18, 2021
The mattress was fine for about 3 years and then began to sag. Having hip and back issues, this became problematic rather quickly. in the end, I had to grab the side and pull myself out of the pit of the sag! I've spend hundreds at the chiropractor getting adjustments …
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Posted by T.D.
from Fountain Hills, AZ
on February 20, 2021
Disappointed. Black stain upon delivery. Used by a slender teanager. Sunk into middle within months.
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Posted by Millie
from Tulsa, OK
on February 23, 2021
Poor. More money paid does not guarantee satisfaction.
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Posted by Laura
from Okotoks, AB
on February 25, 2021
I bought a Serta mattress from the Brick and it started to sag within 6 months of use. When I contacted the Brick, I was told they couldn't do anything because Serta doesn't warranty sagging. Really!? Horrible experience and I would avoid both the Brick and Serta.
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Posted by Nancy
from Williamsburg, VA
on February 26, 2021
Our mattress shows very clear indentations where my husband and I sleep. Even when the bed is made, the indentations show through our comforter and neither one of us is overweight. We often wake up with lower back discomfort in the morning. Also don't like that we cannot turn this …
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Posted by Ruben
from Palm Coast, FL
on February 28, 2021
Mattress is very uncomfortable. Got a permanent body print on both sides and a hump in the middle. Mattress is very nay 3 years old !
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Posted by Carolyn
from Glendale, AZ
on March 3, 2021
Great during hot weather for keeping cool. Initially very comfortable and supportive. Sagging in the middle like a hammock after only a year and a half. For $1000, expected more than just a year and a half of support.
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Posted by Mark
from Deerfield Beach, FL
on March 12, 2021
Me and my wife are very dissatisfied with our purchase. After just 5 years their blended latex mattress as you can see is failing. I contacted the owner Ken Hightower via telephone and email and he seem polite and requested photo to be sent to him. After receiving photos from …
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Posted by Anne
from Cary, NC
on March 18, 2021
We bought this mattress 21 months ago and it is so bad that my husband rarely sleeps on it and I wake up in pain most nights. I am a small woman (130 lbs) and there is a large crater on my side of bed, which has been there several …
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Posted by Mike
from Rogers, AR
on April 3, 2021
The first mattress had low spots in it straight out of the box. Slept hot. Got a warranty replacement and have the same problem with the second one. Avoid this mattress!
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Posted by Rhonda
on April 5, 2021
The mattress has sunk in twice causing us to file warranty claims. It was replaced once and we just sent in ALL the pics required to replace it again for the same exact problem. We have had horrible back, hip, neck pain with this bed. My husband is currently seeing …
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Posted by Kathy
from Carmel, NY
on April 10, 2021
My previous mattress was a tempurdic, it was wonderful. This one has been terrible, I just sink toward the middle of the bed. I have plywood under it and a mattress topper on top of it. Nothing helps. I'll never buy another mattress on line. I just found my warranty, …
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Posted by Sherry
from Roanoke, VA
on April 19, 2021
The mattress sags in on both sides. Has a big hump in the middle and I feel off balance .you can see the sags when you make up the bed. The seller was not sympathetic and basically let me know that if it did not measure at least a inch …
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Posted by Mary
from Crestline, CA
on April 22, 2021
I have ALL original paperwork but Temperpedic tells me to call Leggit and Platt...they tell me to call Temperpedic. Try calling their customer service...you will hold for 1 hour- 2 1/2 hours. It doesn't matter what store you buy from, it comes back to Temperpedic only takes care of SALES …
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Posted by AL
from Ashton, MD
on April 25, 2021
This mattress collapsed in few ares, those areas are about 4 inches deep, contacted the tore, they asked for the pictures of effected areas, which we provided, they do not send a qualified person to the house to access the mattress, and they feel that nothing is wrong with the …
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Posted by Cheryl
from San Antonio, TX
on April 27, 2021
I am very unhappy with my purchase. Mattress has 10year warranty but is totally useless. Middle of the bed is 2" higher, terrible sleep with sunken down on each side. Purchased from Macy's and they are not standing by their product. Even looks bad when the bed is made up. …
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Posted by John
from Saint Charles, MO
on April 28, 2021
The first month slept like a baby. Month 2, middle of bed deformed over 2", sleeping hot and support is gone. Feels like you're sleeping on a piece of wood. Rotated, warmed the room up, this bed is chunk. Oh, it's not manufactured in the USA just FYI, probably has …
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Posted by Alison
from Chester, NJ
on April 30, 2021
We tried our first Helix mattress, but it was too firm, so we tried a softer model, that was awful too. Back pain, hip pain, shoulder/arm falls asleep. I can feel when my partner scratches his nose. We have had it less than 3 months and there’s already sagging in …
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Posted by CB
from Medicine Hat, AB
on May 8, 2021
This mattress lost its shape within a very short period. Our body impressions stayed in place and left a big hump in the middle and edges. The mattress top is flattened completely where we lay. I would not recommend this mattress to anyone. Unfortunately Sears is no longer in business …
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Posted by Robert
from New York, NY
on May 12, 2021
After just four months we've got deep indentation where we sleep, and we're light weight. The center of the mattress seems to have risen up as a result of the bad support where we sleep. It feels like we're sleeping on a lumpy futon without proper smooth support. What a …
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Posted by Ami
from St Stephen, NB
on May 15, 2021
We bought our first Hotel 3 mattress in September.. by March the side wall on my husband's side was completely broken and warped.. We put in a claim with warranty, which was reviewed and accepted and our new mattress came 2 weeks later.. when the delivery drivers came to switch …
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Posted by Cathy
from Windham, ME
on May 17, 2021
I had my other mattress for over 10 years this mattress I had to trash after five years because it sagged so bad on one side you would roll off the bed. Cleverly they say you have to visibly see it sag but with the pillow top on top you …
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Posted by Jack
from Kings Park, NY
on May 22, 2021
This is the worst mattress we have ever owned. It is a lumpy mess with absolutely no support. It is brand new mattress yet it feels like an old piece of junk. For what we paid for this mattress it is disgusting to say the least. Stearns and Foster should …
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Posted by Typhoonred
from Lafayette, IN
on May 24, 2021
Within a year of purchasing a Kingdom mattress, the springs would randomly collapse. The top was pitted from springs collapsing, it was comfortable to sleep on the couch than in my bed. I will never purchase a Kingdom mattress again. I will also NEVER recommend a Kingdom product to anyone.
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Posted by Mary
from Madison, WI
on May 27, 2021
We thought our old bed was uncomfortable until we got our Easy Rest mattress which, is anything BUT, easy rest. It is lumpy and bumpy. The "heated mattress" was nothing but an electric mattress pad which just added to the discomfort. The massage motor is so noisy we cannot tolerate …
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Posted by Tracey
from Saint Louis, MO
on May 27, 2021
The middle started sagging only after 2 years!
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Posted by Tom
from Gadsden, AL
on June 1, 2021
Purchased a king pillow-top Sealy Golden Elegance mattress. After 3 months you could see our body impressions in the mattress. After 6 months we were sleeping in a hole. I weigh 235 lbs, my wife much less. This was a very poor mattress and a waste of money.
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Posted by Gundy
from Oxford, GA
on June 1, 2021
We slept on this mattress for about 3 months. I weigh about 170, my husband is 205. We got body sags in the mattress. At three months, the crevasses were visible. We had to position ourselves so that we were lying on one side of the canyon depending on which …
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Posted by Daniel
from Garrettsville, OH
on June 2, 2021
In showroom mattress was upgraded for 400 dollars extra on each. Purchased rize adjustable beds, king size but you get two single XL mattresses. Mattresses are showing depression in center and when you lay flat they make you lean to one side. Trying to use warranty that came with it, …
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Posted by Ron
from Fort Wayne, IN
on June 5, 2021
This mattress cost a lot of money and was the worst mattress I've ever had. Finally bought a new mattress last week. It's not supportive at all, it forms ruts after laying on for 15 or 20 minutes, when you try to move, it basically rolls you back into the …
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Posted by Lee
from Kailua Kona, HI
on June 6, 2021
This mattress is extraordinarily, and unnecessarily, stiff and heavy. It is difficult for one person to put on fitted sheets because the corners can barely be lifted (I'm a fit 200-pound male). Moving the mattress off the platform (when putting on a full mattress protector, for example) can not be …
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Posted by Sharon
from Baldwinsville, NY
on June 10, 2021
Spring Air did not stand by or honored their mattress warranty. This mattress had a 10 year warranty and after 8 years the mattress sags on both sides. Material from one side has shifted. This mattress is clearly defected. I will never by a mattress by Spring Air again.
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Posted by Robert
from Harpers Ferry, WV
on June 26, 2021
When I first laid down it feels comfortable. Then the bed kind of swallows you up. And I wake up sometimes with hip pain. I don’t understand how this is a firm mattress. It is not firm at all. We bought it in 2014.
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Posted by Nancy
from Lena, WI
on June 26, 2021
Mattress has a raised center all across the middle, question is why?
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Posted by Katherine e
from Bangor, CA
on June 29, 2021
There is a spot that I lay on and it’s a big sinkhole. There is a huge dip in the bed and I have to move completely around it, so now it’s a single sleeper bed. I will NEVER buy a Beautyrest again. My previous 25 year old mattress was …
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Posted by Jonni
from Owasso, OK
on July 8, 2021
This company and the store we purchased from have done nothing but ignore and/or give us grief. We have serious medical bills from sleeping on a mattress that is 5 months old and has no support. It is like sleeping side by side in canoes. It's a workout even just …
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Posted by Di
from Wellesley Island, NY
on July 10, 2021
Sorry to have purchased. No warranty. Store left town. Price should have included bottom mattress.
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Posted by Sarah
from Headland, AL
on July 11, 2021
Do not recommend this mattress! Poor quality and very uncomfortable. Stitches/thread loose and shredded.
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Posted by J
from Sycamore, IL
on July 13, 2021
It was amazing for the first 2 months. Then we kept rotating it as suggested but it developed ruts where we sleep. My husband is 180lbs and it still made a dent. I would not buy it again and hope I can get it replaced.
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Posted by Joni
from Omaha, NE
on July 14, 2021
I bought this mattress when my other mattress was 20 years old. It was very comfortable at first. I noticed that I left sunken body imprints when it was only one year old. I rotate it often. I weigh less than 130 lbs. Lately, I started sleeping at the foot …
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Posted by sylla
from Carlsbad, CA
on July 15, 2021
I bought a queen mattress manufactured by Corsicana Mattress on 09/10/2020. Although the date of its manufacture was on 08/10/2020, The product already has waves and there is a bulging out on the middle of the mattress. Since I cant flip the mattress over, it becomes worn on either side …
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Posted by LD
from Detroit, MI
on July 14, 2021
I am really enjoying the Euro foam top and edging - I've had mattress almost two months. Ordering online, I am happy I chose the Euro 9 over plain or pillow-top options. The Euro foam cover gives nice feed-back and finishing. As foam mattress get smushy and cave-in faster then …
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Posted by Cali
from Siloam Springs, AR
on July 17, 2021
We went to Mattress Firm to get a firm mattress. The 10-year warranty on the Simmons Greenwood Firm only takes place if there is 1 1/2-inch depression but you can see our body shape depressions on each side in the mattress. Basically, after two years, the mattress gave up its …
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Posted by Laura
from Fremont, IN
on July 19, 2021
I sleep on left side of bed and in less than 6 months it is depressed
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Posted by Shelly
from Somerville, MA
on July 20, 2021
High expectations that were only met early in the beginning of my ownership.
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Posted by pm
from Lebanon, OH
on August 3, 2021
Initially, the mattress was great. After 5 years, I started noticing that the sides and middle were firm, while there were 2 trenches in each side were humans sleep. I rotated the mattress regularly. Then I tried rotating only 90 degrees and sleeping sideways for a year. For the past …
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Posted by Marjorie
from Macon, GA
on August 8, 2021
I didn't notice how much sagging has occurred in the (one)year that I have owned this until I moved my lamp which required me to move over toward center of bed. Now the left side of my body is elevated and feels like I could roll off the bed.
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Posted by L
from Los Angeles, CA
on August 15, 2021
This bed has been slept on for about 4 years. It stated sagging in the middle just a bit after 2 years and now it is just beyond tolerable.
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Posted by Diane
from Indianapolis, IN
on August 18, 2021
After 5 nights of sleeping on this new, not so cheap mattress, there is a butt indentation. Emailed BeautyRest, gave them information (no copy of receipt), and they emailed me back in 2 business days. They asked for tag information (already sent a photo) and a copy of the purchase …
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Posted by Melissa
from Leighton, AL
on August 28, 2021
I used, for years, the Sealy adjustable mattress and very satisfied but adapters broke and Can Not get replacements. Bought this mattress, Sealy Ellington Plush, and sat and laid on it in the store. Very firm but with a bit of softness just like I wanted ! The one that …
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Posted by Leslie
from Branchport, NY
on August 31, 2021
I purchased this bed from Sleepy's some years ago and it was quite expensive (over $2000). Had it delivered to my home and set up. For about a month, it felt great. Felt comfortable, supportive, didn't sleep hot. After a while, though, I started to notice it was sinking on …
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Posted by Linda
on September 1, 2021
The pillow top was defective after only 1 month of sleeping on mattress. I am not overweight, yet mattress sunk in. Bloomingdale’s approved a return/exchange, but I am hesitant to purchase Shifman again.
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Posted by Kathy
from Wyoming, MI
on September 3, 2021
I rotate the mattress regularly, as directed by the sales person. After 18 months of owning the mattress there is now a severe sag on the edge of only one side of the mattress. I would not recommend this mattress I feel it’s poor quality for the price.
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Posted by Michelle
from Edmonton, AB
on September 5, 2021
For the ridiculous amount of money that was paid for this mattress, I expected it to last for at least 10 years but I noticed that it started to sag after about 6 months. At first I thought that it was just my imagination. But after a year it was …
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Posted by Jacqueline
from Monrovia, CA
on September 10, 2021
After several months the right end of this mattress sunk. I don’t recommend this mattress, huge disappointment.
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Posted by Sandi
from Stokesdale, NC
on September 17, 2021
Initially a very comfortable mattress. However 3+ years in it is sinking in middle when I lay down. Mattresses are way too expensive to break down this quickly. I am a side sleeper and hip/back are frequently sore when I wake up. Using a pillow to block me from rolling …
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Posted by Amy F
from Conway, SC
on September 17, 2021
A mattress should last more than five years. We are not heavy people and there are indentations where we lay that do not go away.
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Posted by Sarah B
from Mission, BC
on September 21, 2021
Got this just after my son was born, he will be 3 in December. So I have had this mattress less than 3 years. It is horrible. My husband and I sleep in sagged out holes. The center is a lump so if we cuddle one of us has to …
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Posted by Mary
from Narberth, PA
on October 31, 2021
Bought this from beautyrest guest program because of hard-to-find flippability feature. Have had decades of beautyrests for our large family bought through Macy's, and for the most part they were fine. This surface is so uneven as to be unsleepable, even before the sagging and edge collapse. Extra toppers etc. …
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Posted by Oliver
from Burnaby, BC
on November 1, 2021
This mattress is like a man who wants to get in your pants, once you buy it, it goes down hill from there. After 3 years, I only sleep on the edges for any type of support if you can call it that. The centre has completely become a soft …
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Posted by Johnnie
from Hattiesburg, MS
on November 9, 2021
Very poor was not slep on over year and half in my home. Only there half time. Had foam mattress since the 60s nothing like this horrible. No service said no dealer here. Store I bought from closed over 1200 worst one I ever had. For sure not good having …
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Posted by Ashley
from Spring, TX
on November 14, 2021
This particular matress was a gift from my Mother in law, after I gave birth to our son. With my husband and I, the main sleepers, and our baby would co-sleep sometimes. It was super cloud like at first and went downhill after that. Shortly around 2 years in the …
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Posted by Art
from Friday Harbor, WA
on November 16, 2021
The mattress was comfortable for about 6 months, it very quickly deteriorated and began to sag on the sides and develop a hump in the middle where the base of the mattress frames meet. My wife refuses to sleep on it. Had to replace the mattress after 3 years.
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Posted by Brian
from Brentwood, CA
on November 17, 2021
The mattress has lost its support where we lay, there is a mountain of original support in the middle.
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Posted by Leslie
from Durham, NC
on November 18, 2021
I was so excited about this mattress at first. I bought it in July of 2021. By October, it was squeaking and sagging on the edge. Warranty was relatively easy and they sent a replacement. The new mattress sags in the middle and is also squeaky. I am getting my …
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Posted by Hildie
from Wayne, ME
on November 18, 2021
We purchased this mattress only four years ago and it started to wear out in its third year. It sags where our bodies are. There is definitely an indentation where we sleep. We rotate the bed but can't flip it. It was supposed to last ten years but we really …
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Posted by Gail
from Lake Katrine, NY
on November 24, 2021
For the price I thought it would be much better. I tested the same mattress in the showroom of the store on several occasions and so did one of my relatives and when the mattress came it did not feel the same. I did not complain about the mattress initially …
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Posted by Sam
from Pacifica, CA
on November 27, 2021
Found this mattress at a New Home trade show. Tried the firmness level in person. I have had back pains so I appreciated the mid level firmness. And first five years were great. I sleep on the right side of the bed and that side started to break down. There …
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Posted by Jimmy
from Mc Rae, GA
on November 27, 2021
Mattress sags. Feels like your sleeping in a hole. Mattress manufacturer would not make it good and badcock wouldn’t either. Through with badcock
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Posted by chuck
from Carmen, ID
on November 29, 2021
after a while i noticed my body would find the impression that was always there night after night. I rotated the bed by myself, which made my back hurt even worse. when I bought the bed I stressed to the salesman MARK at the Missoula tempurpedic store that my back …
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Posted by Robin L
from Crystal Springs, MS
on December 2, 2021
I was excited after reading the ads on this mattress. However, after sleeping on it for 7 months, it has not lived up to its claims. My back still hurts and it sinks on the side my husband sleeps on so I roll over to his side because he is …
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Posted by LD
from Detroit, MI
on December 11, 2021
Purchased this mattress from MF. Within five months of nightly sleep (single person) the mattress developed a huge indent crater the length of my body form! Sides broken down. Tracked sleep quality diminished over time of ownership of this mattress compared to my traditional mattress. Turned mattress and now have …
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Posted by Sarah
from Reynoldsburg, OH
on December 12, 2021
We bought a beautyrest mattress Disney Moderate Plus early 2021 and it is awful... have impressions within 3 months (and we are not large people, if that matters). Spent $1,000 on mattress and new foundation combined. Inquired about warranty and no response. This has been the most disapointing purchase I …
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Posted by Linda
from Melville, NY
on December 16, 2021
It was OK until recently. We've had it for five years and it sinks in places and would be more comfortable if it were firmer. I know it's a plush mattress, but it didn't hold up as expected and parts are softer than they should be.
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Posted by Connie
from Edmonton, AB
on December 24, 2021
I find it already sagging on both sides but it feels like a bar down middle of my queen bed. It's only 4 mths old. I even put a extra 3 inch memory foam topper on it and I can still feel the bar. Had I not bought it brand …
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Posted by Sulay
from Jersey City, NJ
on December 25, 2021
ONE YEAR LATER and the bed began sinking in the middle. Their excuse "we no longer make that model" and "cannot replace it or refund you". ONE YEAR?!? WHERE is that guarantee they so proudly claim?
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Posted by Joseph C
from Woburn, MA
on December 30, 2021
Disappointed in product. Only about year and half old and started sinking in where each person slept. Very obvious to the eye even with Comforter on the bed. Did all that was necessary in filing a Warranty Claim including having an Inspection done in my home. My claim was denied …
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Posted by Carol
from Gardnerville, NV
on December 30, 2021
Wanted a traditional mattress, since we had been used to them. We were convinced to buy the "in house brand" which lasted allof 2 hours before I exited th bed and slept on the couch. They charged us a $200 re sstock fee, which was a crock. But, could not …
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Posted by Judy
from Sauk Rapids, MN
on January 2, 2022
Within a year after purchasing this mattress both sides developed permanent indentations from our bodies. I weigh 102 and my husband 200 lb. At the time I was dealing with a lot of medical issues and had neither the time or physical strength to research how to have the issue …
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Posted by Dana
from Mallorytown, ON
on January 2, 2022
this is an absolutely horrible bed and the worst possible purchase. I see that this model is discontinued and I know exactly why. We tried this mattress out in the store and it was wonderfully soft yet firm for my husbands back problem. The salesman said that the new bed …
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Posted by Lora
from Charleston, WV
on January 3, 2022
I purchased the first one in 2020. After 6 months, the middle was sunken in. SleepOutfitters replaced it under warranty with the same bed. I have had it now for 5 months and the middle is already sunk in 1.5 inches. I weigh 160 pounds and am the only one …
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Posted by Nancy
from Tavistock, ON
on January 8, 2022
A brief period of time after buying this mattress it developed two significant depressions where my spouse and I sleep on our respective sides. You can literally roll into the depressions on either side, from the centre of the mattress (which has retained its original density). We had a Kingsdown …
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Posted by James
from Kenansville, FL
on January 8, 2022
It's like climbing out of a ditch in the morning. The middle is sagging and now it's getting lumpy. I can not recommend this mattress. I thought I was buying a decent mattress but I was wrong. I will be buying another mattress soon. Won't be a sealy.
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Posted by Erica
from Buffalo Grove, IL
on January 9, 2022
We loved this mattress until it broke on my husband's side just 2 years in. He is 6'1 and 180 lbs - yet his side completely caved in and you could see the at the end of the mattress how it tilted and caved on his side. We got approved …
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Posted by Rose
from Warwick, RI
on January 9, 2022
I was talked into this mattress by a company representative before I bought it at Cardi's in Warwick. I have Fibromyalgia and was told that my body would be comfortable in the spots that hurt me. Over the years, I have gotten progressively worse sleeping on it. One thing that …
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Posted by Kirsten
from Shelbyville, KY
on January 17, 2022
Looks can be deceiving!! Bought this because it was advertised as soft and cooling! Neither of which I got with this mattress. It immediately dipped down and lost its shape on my husbands and my side and we are pretty small people. Hubby only weighs 135-140 I weight a bit …
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Posted by Len
from Utica, NY
on January 18, 2022
After 18 months of use by 10 year old the mattress has 3”indentation on the middle, very uncomfortable to sleep on, gets hot, very bed quality, would never recommend it, would not even take it for free!
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Posted by carole
from Clear Brook, VA
on January 22, 2022
I bought the Felicity Pillowtop again. The first one was so good I recommended it to everyone. This one from the start was not as firm. I could feel the bed move when my husband got in at night. The edges were not firm and crushed down when I got …
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Posted by Lora
on January 22, 2022
Bought a new mattress that has 2 valleys and a hump in the middle. Only had it one night. Slept on one side and just saw the double valleys like 2 people already slept on it and the memory foam remembered them as they resold it to me.
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Posted by Ben
from Largo, FL
on January 26, 2022
I bought a Beautyrest "Black Desiree Firm" mattress with a suggested retail of over $2k. So I thought I was buying quality that would last, It didn't! I am not a large person. I am height / weight proportionate weighing 165 lbs. So I was very surprised to realize my …
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Posted by Azita
from Los Angeles, CA
on February 6, 2022
At first, I was going to purchase a Posh+Lavish "Relax" mattress. But then I discovered that the Posh+Lavish all-latex mattresses ("Relax" "Restore" ... models) are made of only 40% natural latex and 60% styrene-butadiene -- an ingredient found in tires. I was later bamboozled by an unscrupulous mattress salesman (at …
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Posted by Mary
from Hawthorne, CA
on February 7, 2022
Within 4 months of purchase, our beautiful Ella Grace king mattress had two distinct hammocks - one for each of us. We're not super heavy - I'm about 160 and my husband is 190 pounds. Stearns and Foster was GREAT about replacing the first mattress with a new one. Sadly, …
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Posted by Donna r
from Chattanooga, TN
on February 19, 2022
I have had this mattress for ten years. It is sinking in on the sides we sleep on. I found out today my bed was discontinued. I am still under warranty. Where do I go from here? I have never complained, but this mattress has to go. I kept thinking …
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Posted by Nina
from Englishtown, NJ
on February 20, 2022
I have always purchased Simmons Beautyrest mattresses and was happy prior to this purchase I had another Beautyrest mattress which once again sunk it felt like I was sleeping on Springs and destroyed my shoulder they allowed me compensation and I purchased this mattress the Shakespeare collection C plush for …
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Posted by K
from Dallas, TX
on February 21, 2022
Foam top did not hold up well. Became permanently indented within 2-3 years. Difficult to move/reposition. Slept hot.
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Posted by Sharon
from Zion, IL
on February 21, 2022
When I first got this mattress it was wonderful. 5 years later I began to have hip & shoulder pain every night & woke up with severe back pain each morning. When I removed all the bedding I was surprised to see an indentation where I slept of 1 1/2". …
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Posted by Dorothy
from Greenwood, SC
on February 22, 2022
I bought this mattress almost 4 years ago after about 18 months it started having sagging craters on both sides and got a lot worse the next two years- it needed replacing in the first two years but we couldn’t afford to look for another one until now- don’t buy …
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Posted by Linda
from Phoenix, AZ
on February 22, 2022
This is the worse mattress I have ever purchased. Starting sinking 6 months after purchase
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Posted by Rosie
from Greenfield, MA
on February 22, 2022
Don't buy from Yankee Mattress. 6 Months after purchase, the sides were collapsing. I have to roll the blankets under my sides so I won't roll out in my sleep. Don't expect your mattress to last. Nice people and fast delivery, but don't buy this company's product.
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Posted by Cathy C
from Dunnellon, FL
on February 27, 2022
The salesgirl at Ashley Home Store told me to give it the ninety days before deciding on it. I had told her that I sat on it right after I received it and the whole side caved in. I would have no problem believing that this mattress was previously used …
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Posted by Marguerite
from Punta Gorda, FL
on March 2, 2022
I made a deal with Thomas to exchange out my original mattress in 2020. It is a year and a half later and my mattress is sagging, I am not happy with this mattress at all. Do yourself a favor and find another mattress.
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Posted by Tanya
from Yorktown, VA
on March 7, 2022
I was excited to get this hybrid mattress. After the first night it developed a sink a rock the middle and has no side support. My 6 year old grandson woke up drenched in sweat. He weighs 49 lbs. The mattress does not return to its full height after sleeping …
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Posted by Ann M
from Tenafly, NJ
on March 10, 2022
This mattress is not comfortable and not supportive. It started sagging and does not provide back or hip support and I am not overweight. Sorry I bought it!
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Posted by Chad
from Lebanon, PA
on March 10, 2022
Initially the mattress was great and comfortable. We regularly rotated the mattress to keep it from developing body impressions. Well it didn't work. Within 3 years we were already looking to replace it, but after spending the amount of money we spent, we thought we should keep trying to make …
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Posted by Eleni D
from Orleans, ON
on November 17, 2020
I’ve had Marshall mattresses for over 25 years and have been very satisfied, so I was very excited to purchase this new Marshall mattress (Crafted, Acadia Plush Euro Top). I’ve had the mattress for only a week and I am already very disappointed. For starters, the workmanship on the mattress …
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Posted by Tony
on March 12, 2022
Have always owned Stearns and Foster. Always got 8 years minimum out of them. Went with this line because of the price. We got what we paid for. Three years later it's junk. It wears very uneven. We turned it every few months. It looks like a bumpy dirt road. …
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Posted by Deb
from Lloydminster, SK
on March 12, 2022
This bed began to sink in spots and rise in others within the first year of use. The euro -top has shifted to almost flat on one side and hanging over on the other. There is a dent created where I sleep that my body rolls into regardless of how …
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Posted by Sheila
from Prior Lake, MN
on March 20, 2022
Any mattress that sags in the middle when laying is not comfortable. It does not have a 1.5 inch dip in the mattress, so it was not replaced.
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Posted by Sharon
from Alpharetta, GA
on March 24, 2022
This bed was great for first couple of months. Then the sagging started. Just about to rip the top off and go with organic latex. Companies just want to rip people off these day. Older mattresses were made much better..but where was the profit in that 😡
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Posted by Pat
from Quincy, IL
on March 28, 2022
This mattress started sagging 2 months after purchasing. It’s been a year now and it’s horrible! I should have kept the old one and saved my money. Don’t buy it!!!!
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Posted by Brian
from Livonia, MI
on April 6, 2022
My expectations were Nest would honor the warranty as I specifically asked them all the details, as hesitant to buy online. I was assured it would last for 10 years/ Lifetime comfort warranty. Over time the warranty changed online and what was lifetime became less, then it was warranted as …
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Posted by Bambola
from Daytona Beach, FL
on April 6, 2022
I slept on this mattress about 10 total, I’m now in physical therapy. I’m a transplant patient, I was hoping to get to be able to lay on a soft but yet firm surface, total opposite, I sink in and have difficulty in turning, I have to practically sit up …
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Posted by Angelique
from Los Angeles, CA
on April 11, 2022
The mattress did smell initially and it took a while before the memory foam fully expanded. I rotated and even changed positions so I never slept on one particular side and even in the middle. However, it got worse trying to get out of my bed over the last six …
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Posted by Sherri
from Oklahoma City, OK
on April 15, 2022
Got this mattress today 4/15/2022 and it is terrible! Not firm at all and is quite lumpy. It was standing on end in the store and it felt firmer to the touch than it actually is. No more Lady Americana for me. No, I am not returning it. I don't …
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Posted by Tami
from Barbourville, KY
on April 17, 2022
Like sinking into a wet sponge that you simply can't get out of....does not hold form and already looks like it's years old after less than 6 months.
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Posted by Dale S
from Boonsboro, MD
on April 30, 2022
This is the most well made and comfortable mattress we have EVER Had ! There is no mattress on the market that compares to the firmness of it. However , at about year 8 or 9, we did notice slight grooves where we each slept every night. Rotating it head …
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Posted by Kara
from Shirley, AR
on May 1, 2022
The mattress was wonderful for two months. Then the sides began breaking down. After 4 months Dreamline replaced it (with me taking it to them). We were promised the new mattress would not break down and that it would be replaced if it did so within one year. We are …
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Posted by Brian
from Colonial Heights, VA
on May 3, 2022
I have had the displeasure of owning two different Spring Air mattresses. The first one was turned into my local furniture store for warranty after only a year and 3 months with 5+ inch divots. I'm not a large person at 6'4" 200lbs. There is no excuse for this poor …
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Posted by Donna B
from Citrus Heights, CA
on May 6, 2022
Didn't expect the sides to wear out so fast. We sleep on the sides of the mattress.
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Posted by Janice
from Colorado Springs, CO
on May 8, 2022
Thought it was going to be a good mattress, Sealy! but is the worse bed I've ever had. The gel foam or whatever basically mashes down and never goes back, so it's always lumpy and won't allow you to turn over or change positions comfortably. You have to get out …
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Posted by Linda
from Lynnwood, WA
on May 18, 2022
my hips and lower back scream with pain in the morning ....the side I sleep on is totally broken down. I also did not like the over 90%polyurethane composition....I just found the tag sewed onto the bottom of mattress that stated this composition. This is highly toxic material. Mattress was …
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Posted by Diane
from Milford, MI
on May 20, 2022
We feel like it has sunk in the middle terribly. This started after only two years. I hate this mattress so much. I CANNOT believe that we want a new mattress after owning this less than 4 years. I am never comfortable and my shoulders, back and neck hurt every …
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Posted by Karen
from Garrison, KY
on May 29, 2022
l will NEVER BUY a Serta again!! Had this 4 months and my husband impression was so bad. He is 220 pounds and not overweight! I called Serta and they said take pic and fill out form online. they said pics didn't go through so I told them to send …
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Posted by Emma
on June 13, 2022
We purchased this mattress in 2018 from Archers Sleep Centre. Having previously owned a kaymed mattress we were confident in our purchase. However, after a few years the mattress developed deep grooves despite us rotating it monthly as instructed. An engineer was sent to inspect the bed and declared that …
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Posted by Karen
from Lewisville, TX
on June 22, 2022
The mattress sags in the middle. I feel like I can't sleep on the edge of it because it's higher.
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Posted by MB
from Midlothian, VA
on June 30, 2022
My whole body aches since sleeping on this mattress. I’m so mad at myself for this purchase. It’s the absolute worst mattress I have ever slept on. Your body sinks into it and it’s the most u comfortable feeling. I hate it. I regret ever stepping foot in American Freight. …
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Posted by Lou
from Mesa, AZ
on July 3, 2022
Was good when I bought it. But after a few months began to visibly have indentation and no support.
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Posted by Tyson
on July 28, 2022
Not long after we purchased this mattress the comfort layers failed. We sent it to the manufacturer and they fixed the mattress and sent it back. When the took our mattress they gave us a replacement king sized mattress for our queen frame. We since have reported the mattress as …
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Posted by Peggy
from Laceys Spring, AL
on July 31, 2022
This mattress is lumpy all over. It sinks in if you lay on one spot for 5 minutes. I am constantly moving around through the night just to find a firm, cool spot. It is a horrible mattress that I would not recommend to anyone. Half the time I can't …
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Posted by Betty
from Norfolk, MA
on August 3, 2022
We felt that we were treating ourselves to a luxury mattress. Within 2 months impressions formed in the pillow top and now we feel like we have a very lumpy bed. We have only had it for 17 months.
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Posted by Julie
from Fort Myers, FL
on August 4, 2022
The sides of the mattress started failing just 3 months after purchase and it was replace with identical mattress. This mattress started failing just 5 months after the replacement. The company states the failing sides and indentation on mattress is not bad enough to replace, yet my 81 year old, …
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Posted by David
from Brooklyn, NY
on August 14, 2022
This mattress arrived saggy in the middle and firmer (in a good way) on the sides. I initially avoided the middle third of the mattress, and tried keeping to the sides until I realized how dumb this was. And then the one side I'd been predominately sleeping on started to …
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Posted by Caine
from Flint, MI
on August 15, 2022
Decided to get a king size bed for the first time. I'm 350 pounds and my wife is 120 pounds. Every since we've got this I've had the worse upper back and neck pain and she has has back pain. It feels like the middle is raised up and no …
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Posted by Jessica
on August 20, 2022
It felt fine at first but after year three I felt hunched lying in bed on my back. Even on my side, my spine sags down and stretches on the lower side. I'm 171 pounds 5'6. And fairly active. We're on year five and I've been jamming pillows under my …
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Posted by David
from San Diego, CA
on August 29, 2022
Doesn't have a quality feel Do not recommend if a side sleeper and especially if a back sleeper. Craters terribly.
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Posted by andy
from Irvine, CA
on September 7, 2022
Aireloom Pershing Luxetop Firm, is the most expensive mattress ($7,000.00) We’ve ever bought. This brand is a total ripped off! We’ve had the mattress for less than a year and it’s completely sagging on both side of the bed (huge mound in the middle!) of our Cal-King. We bought it …
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Posted by Jeff
from Boonsboro, MD
on September 9, 2022
Bought and put on a 9" box spring; mattress sagged where we slept; Sealy blamed fewer slats on frame caused sagging, even with the box spring. Added slats; mattress still sagged; had to replace after just 4 years when our previous Stearns and Foster lasted 20 on same slats\frame. Very …
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Posted by Justin
from Syracuse, NY
on September 14, 2022
Took me a month to get my back used to this bed, my wife was fine right away. Over the past year, both of us are walking up with sore backs and hips. Warranty is if there is 3/4” sag, there might be half that right now, but this mattress …
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Posted by Valerie
from Carol Stream, IL
on September 16, 2022
When we purchased this mattress it was to replace a 15 year old traditional mattress that was just showing signs of wear. We paid just over $3000 for it and expected that it would last us at minimum a few years and with all the high tech crap in it …
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Posted by Kenda
from Calgary, AB
on September 27, 2022
After two years, there were definite indents where my partner and I slept on each side of this mattress. I was always rolling into him and fighting gravity to stay on my own side of the bed. The mattress exacerbated his back and nerve pain and was a complete fail …
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Posted by Susan
from Lakeland, FL
on October 11, 2022
Tried to find my warranty and could not. Just the 120 day sleep guarantee which i refused. I have had the mattress 13 months and noticed about 5 months ago that there is a big lump where i sleep. Also i cannot sit on the edge of the bed without …
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Posted by Mark
from Graham, WA
on October 15, 2022
I’ve had this mattress 3-4 years and paid $2k for it. With the manufacture’s box spring; full bed frame support; and continuous rotations every couple of months - this mattress has developed severe dipping/sagging in the sleeping positions. They began developing shortly after purchase and now they’re unbearable. I’m 6’ …
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Posted by Eva
from Denison, TX
on October 16, 2022
Started out firm began going soft after 1 year have had 2 1/2 years just bought a new hybrid mattress to replace it don’t waste your money
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Posted by Richard
from New Braunfels, TX
on October 17, 2022
We purchased this mattress in 2018 or 19. The first year was good then things went downhill. We first noticed the ripples on my wife’s side that tend to lump. Then the valleys began to appear on my side. Now the edges slope to where I actually slide slowly toward …
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Posted by Sue
from Saratoga Springs, NY
on October 23, 2022
This mattress deteriorated so quickly. Both sides of the bed have major body impressions in it, and the center has a large hump. It's like sleeping in a pit all night long. Warranty through Mattress Firm was a complete fail. I wouldn't recommend buying this mattress or any mattress from …
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Posted by Renee
from North Royalton, OH
on October 30, 2022
Totally uncomfortable. Hard to get out of due to the center sagging. Sorry I bought this mattress.
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Posted by Laura
from Heber City, UT
on October 30, 2022
Delivered as expected, rolled up. Smelled a little of a farm but I was aware of this from previous reviews. At first, the mattress felt supportive and soft with the plush top. After a few months later we found the mattress too firm and also felt like the edges were …
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Posted by Jayden
from Kingston, ON
on November 3, 2022
Honestly it felt nothing like the floor model did. It was an improvement over my last mattress that was a very cheap memory foam and was *seriously* harming me... but sadly not by much. After three months in it started sagging into the middle already. And I wake up still …
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Posted by Doreen
from North Vancouver, BC
on November 17, 2022
We bought this mattress less than two months ago. The top drifted to one side almost immediately and had to pull the sheets and mattress cover back over every morning. The side walls collapsed immediately and when you sit on the side , you sink 6 inches. I have had …
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Posted by Heather
from Auburn, WA
on November 18, 2022
Deep sagging in the center within a month. Horrible support. My 10 year old mattress was better than this new one a month in
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Posted by Lori
from Vancouver, BC
on November 20, 2022
Absolutely disappointed in this mattress. I bought it used from a young woman who only had it for a few months. Only a few months in, we noticed that it was sagging on both sides and the ends. My partner basically rolls off the bed and I roll with him! …
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Posted by Tammie
from Warner Robins, GA
on December 6, 2022
I can't sleep due to being very uncomfortable. It's like sleep on something that's caving in on me. Badcock should be held accountable. I'm still paying for this garbage of a mattress that I've had less than a year.
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Posted by Kay
from Morganton, NC
on December 10, 2022
Bad bed from day one. The first one came with a sunk place in the middle of bed. After a week the second one did the same thing. I have a loft that is really hard to get things up, so thought it would straighten out over time, just got …
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Posted by Bill
from Cincinnati, OH
on December 18, 2022
Bought it 18 months ago. Started to sag and dip after 30 days. Initial complaint to the selling store met with no response. Toughed it out until one month ago and contacted store again. Sent their own "inspector" . He tried hard to not get a measurement of 1.5 inch …
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Posted by Rob
from Blaine, WA
on December 22, 2022
This is a natural product, I was amazed how bad this product off-gassed. There was a harsh chemical smell for a month. This mattress is so light that if you move into the middle of the bed all four corners will raise. The springs are cheap and not supportive. The …
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Posted by Dawn
from Los Angeles, CA
on December 28, 2022
Thinking you get what you pay for ... we decided to purchase a split king for an adjustable base. In the store we were give a very convincing sales pitch. We tried it out and it seemed promising, plus the trial period was a bonus at least we thought. However, …
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Posted by dave
from Dauphin, MB
on December 29, 2022
the mattress leaves indents where you sleep. if you try to sleep on your back you are sloped toward the bed edge. the middle is higher than the edge. not at all good for a bad back. CRAP over all.
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Posted by Salvatore S
from Fort Mill, SC
on December 29, 2022
We purchased a Serta king mattress from America's Mattress in February 2022. Went to the location where we purchased it to place a warranty claim and was told we need to do it on line. We went home and filed a warranty request as the mattress is sagging, despite rotating …
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Posted by Tim
from Embrun, ON
on January 5, 2023
We liked this mattress at first but after 1.5 years, the top started to puff up in one spot around 2.5 inches high, 10 inches long and 1.5 inches wide. We tried to submit a warranty claim with Sleep Country. We took the photos they wanted with a stick and …
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Posted by Maghie
from Niles, MI
on January 30, 2023
We bought this mattress around 5-7 years ago at mattress warehouse in Niles, MI. It has failed to achieve any sort of good reviews!! The guy that sold us this junk, wasn’t helpful when we contacted him a year after we bought it. So, here we are Stuck with this …
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Posted by Joan
from Indianapolis, IN
on January 30, 2023
We purchased this mattress 12/28/2018. Hubby and I have different mattress preferences and sought a mattress that would work for both of us. We believed that a mattress that broke down into different, replaceable components would allow us to customize and keep the mattress longer. I spent a lot of …
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Posted by Maureen
from Owen Sound, ON
on January 31, 2023
I am a 110 lb female sleeping alone on this mattress. Within three weeks the pillow top started to retain indentations where my butt rests. After less than 2 months I can no longer sleep comfortably on this mattress. My hips rest on what feels like a hard surface below …
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Posted by Lindsay
on January 31, 2023
We purchased a king Big Fig mattress, box spring, and frame in 2018. Already the integrity of the foam is failing and makes it feel like we're sinking into a hole. On both sides of the bed the sagging is so drastic we're either sliding into it or leaning inclined …
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Posted by Kristine
from Sherwood Park, AB
on February 1, 2023
There is also a big hump in the middle of the bed. We bought a new mattress after 6 years. It was a great mattress for only 3 years.
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Posted by DAVID
from Kansas City, MO
on February 4, 2023
I bought the mattress/box spring for $550 I believe in 2015. It was ok the first year or so, but then really began to sag in the middle. When you move the mattress, you can see how uneven it is, and when the bed is made up, you can see …
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Posted by Christopher
from Fort Thomas, KY
on February 10, 2023
The bed has a tremendous sag in the center of the bed. We’ve only had the bed about a week. It is placed on a new bed foundation so that’s not the cause. The bed also sleeps very hot. The return process was very easy. I cannot recommend this bed.
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Posted by Kim
from Hamilton, OH
on February 14, 2023
I purchased this bed for my 87 year old Dad….he needed a FIRM Mattress with Firm edge support. This appeared to be the firmest mattress with firm edge support that I could fine after testing out several mattresses…..He hated it and could not sleep in it and complained constantly, but …
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Posted by Helen
from Surrey, BC
on March 4, 2023
I have tried to get the company to honour their warranty without success. The photos I have clearly show how badly the bed sags in the middle. I will never buy another Beautyrest bed again. The warranty isn’t worth the paper it’s written on.
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Posted by Amy F
from Conway, SC
on March 4, 2023
The mattress has sunk 4 1/2 inches where we sleep. It has a ten year warranty and the furniture store is replacing it.
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Posted by Mary E
from Elnora, IN
on March 5, 2023
I am very disappointed with the mattress and the so-called warranty. The salesperson was not very helpful, either. $1,110 is a significant expenditure for my husband and I. We are retired and on a fixed income. So when, after having this mattress for less than two months, it develops a …
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Posted by Vera
from Vernon, BC
on March 12, 2023
I expected a comfortable sleep for this price point. I have to flip this mattress every month for impressions and it's heavy. I'm 140lbs and the only one that sleeps on it. There was one level softer at time of purchase but I wanted support so I went one lower …
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Posted by John
from San Clemente, CA
on March 13, 2023
We bought Tempur-Pedic mattresses a few years ago, and after two years one mattress failed to provide support. I submitted a claim, which was swiftly denied, with comments about the surface sag measurement when the mattress is not in use. The mattress has failed. The mattress does not properly support …
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Posted by Mary P
from Chesterfield, VA
on March 14, 2023
Very disappointed of the comfort level for the Price
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Posted by Julie
from Trumansburg, NY
on March 23, 2023
I am extremely disappointed in the quality of my "luxury mattress". A Chattam & Wells Grand Palace. I was sold on the websites claim for the high quality of manufacturing-being a craftsman myself it was important to me. I also was happy that it was made in America. The problem …
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Posted by Emery
from Santa Monica, CA
on March 30, 2023
My family has 4 Kluft mattresses. I bought one because I had slept on their newest and loved it. I slept on the mattress for a week, and it was brand new. I bought what I thought was the exact same mattress. The mattress that arrived is the most uncomfortable …
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Posted by Katherine C
from Silsbee, TX
on April 15, 2023
I am not a person that leaves poor reviews, but buyer beware this mattress is not worth the money. I wish I had my 15 year old memory foam back and it was way past its life span. This mattress has deeper body impressions in 4 months than our 15 …
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Posted by Phyllis
from Hayden, ID
on April 17, 2023
I bought it for a spare room and changed with my firmer mattress for about 4 months. There is indention where I sleep and lumpy. Will be measuring to see if it meets the 11/2 inch then contact for warranty. Will never recommend this mattress to anyone.
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Posted by Della
from Limerick, ME
on April 23, 2023
I bought this mattress with the furniture store knowing it was going on a fully adjustable bed. I bought the complete bed from them. This mattress does not bend good when bed is raised! It gets lump across the mattress and now the it is permanently lumped. I would not …
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Posted by Janice W
on May 1, 2023
Will not honor warrenty!! I purchased this mattress with a 25 year warranty in 2009. I contacted Air Spring and was told they would not honor the warranty because Air Spring was sold to a new company. The new company is still operating under the same name -Air Spring Nature …
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Posted by Laura
from Los Angeles, CA
on May 4, 2023
I bought this mattress because the salesman said it would support two sleepers. He is 240 lbs, I am 130 pounds. This mattress has a top layer of smaller coils under the comfort layer. It slept well for the first several months before we noticed it was bowing in where …
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Posted by Tracey
from Mabank, TX
on May 17, 2023
This mattress is terrible. Looked older than the 8 year old mattress I replaced in a month. Dented with body impressions immediately and I only weigh 110 pounds. Ethan Allen does not stand behind their products and told me it was supposed to look like that. Truly a rip off. …
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Posted by Nancy
from Portland, OR
on May 22, 2023
My husband and I slept on a Sealy Posturpedic for almost 20 years and it was only the last few years that it was uncomfortable. So we're older and thought, We'll get a really good bed as it might be our last one. Lol. Bought a Kingsdown and I am …
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Posted by Harold
from Brantford, ON
on June 1, 2023
when we were looking for a mattress we decided on the best available: soft pillowtop but medium firm body. so we chose Beautyrest Hotel 5 Diamond CT. it was great for several months. Then it started compressing in the sleeping position. After 2 years it felt like sleeping in a …
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Posted by Ramon
from Cathedral City, CA
on June 12, 2023
Bought this bed in a mattress store felt great for the 1st 9 weeks then even though I spin it every 4 weeks, it started to feel like I was crawling out of a hole! My hips hurt my lover back hurt ! I’m not the thinnest person but spending …
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Posted by Kim
from Hamilton, OH
on May 10, 2023
This mattress is horrible….I tried to get a refund and was refused because the rep. Did not lay on the mattress when he came out, and if he would have..he would seen exactly what was wrong with this horrific mattress…I cannot afford to buy another mattress, so the only way …
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Posted by Joann
from Bowdoinham, ME
on May 16, 2023
Owned about a year and already had body indents, got hold of company and was told body indents was normal, that's BS my previous mattress didn't show indents after 15 yrs, would never recommend a Wolf mattress to anyone.
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Posted by Cheryl
from Phelan, CA
on June 15, 2023
We've had this for four years. Two years in I knew it was not worth the paper I paid for it. The layers shifted so that the vertical sides at head and foot are slanted in opposite directions. Any support it once provided is gone. I never had hip pain …
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Posted by Christine
from Gilbert, AZ
on June 30, 2023
We had this mattress for about five months and it started sagging in the center. Support is horrible and I would tell anyone considering to buy this not to
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Posted by Lori
from Okatie, SC
on July 10, 2023
This was a good mattress until it started to dip in the middle
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Posted by JIm
from Hyattsville, MD
on July 11, 2023
I'm surprised at how poor this mattress is, given the manufacturer. But it's lumpy, it sags at the edges where you habitually sit when getting up or getting into bed. It sags where you have been sleeping. I'm on the verge of buying a new bed, I planned on buying …
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Posted by Jane
from De Soto, IL
on July 17, 2023
Both sides along the edge are breaking down, won't help to turn the mattress with both sides doing it. Down the middle there is a high ridge so it feels like you are sleeping uphill on both sides. Not impressed with this mattress at all at this point. Very disappointed …
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Posted by Rhonda
from Navarre, OH
on July 17, 2023
I called Mattress Firm who wouldn't help with the warranty because I bought it from their outlet inventory. I then called Beauty Rest who essentially said too bad. We don't care that a mattress less than a year old has a huge indentation on the side I sleep on. I …
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Posted by DJ
from Plano, TX
on July 24, 2023
We purchased a Brittany Lux Platinum Firm mattress in June 2016 and it started sagging in the middle on each side about 3 years ago. I have had chronic sciatica for many years and have finally realized that this mattress has been the cause of many of my very painful …
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Posted by Mark
from Phoenix, AZ
on July 25, 2023
My Southerland Essex mattress started to dip/sag in the middle and sides almost immediately after buying. No support whatsoever, It’s almost 1 year old and I am throwing it away. Goodbye to $1700. Funny how the floor model in showroom was so comfy and supporting. I honestly don’t think they …
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Posted by Ryan
from Saint Paul, MN
on July 28, 2023
Not sure how anyone can rate this mattress above a 2. It was decent for 6 mo this or so but with a year started getting deep body impressions. Both my wife and I have hip and shoulder pain from sleeping due to the mattress. I’m 5’11” 145 and she’s …
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Posted by Debbie
from York, ME
on August 11, 2023
The mattress was a little to firm for me. So I got latex topper which helped a lot. I noticed after a year I could see impressions on the bed. Two years later were uncomfortable on this mattress due to pressure points on shoulders and hip. Thought it was the …
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Posted by Tess
from Framingham, MA
on August 21, 2023
I bought this mattress through a furniture store, they came and installed. First year the mattress was comfortable, but getting into the second year I was waking up with sore back and stiffness each morning. It got so bad that it has now developed into nerve pain in my left …
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Posted by Wanda
from Saint Louis, MO
on August 22, 2023
I bought a Luxury Firm after doing a ton of research. It's horrible. Purchased in March, now it is August...I can hardly sleep on it. One side sags at the hips the other supports the pelvic region but is so hard creates pain both in lower back and shoulders. I …
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Posted by Liz
from Milwaukee, WI
on August 29, 2023
I bought this mattress out of a warehouse with a boxspring included in the deal. It sagged within 6 months, even with me turning the mattress. I got what I paid for I guess. It wasn't bad when it was just me sleeping on it, but once my partner moved …
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Posted by Les
on September 11, 2023
The integrity of the mattress where we sleep is poor. We raised this with the manufacture after 6 months and they sent a rep out with a stick to measure the sag and said it was within the acceptable range. We have persevered and turn the mattress every week and …
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Posted by Anita
from Soddy Daisy, TN
on September 13, 2023
Mattress doesn't look like the one we tried out in the store. Looks like a used mattress. Starting to get flat in places owned only one month and 13 days. Very light mattress turnned by myself after one month. My husband and I bought a new one received what looks …
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Posted by Stephanie
on September 14, 2023
This is the worst mattress I have ever owned. The foam started to break down on the sides of the bed and in the area that I sleep immediately after purchasing it. After a few years, the area where I sleep became permanently indented. It has worsened my back pain. …
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Posted by CH
from Louisville, KY
on September 15, 2023
We are at year 5 with the mattress. I think our combined weight (around 300lbs) and a dog isn't a good fit for this mattress. I definitely can feel the difference when my partner leaves the bed, it's like I suddenly have support. We aren't experiencing pain for the most …
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Posted by Chris
on September 16, 2023
This was the most disappointing thing in 45 years that we’ve purchased.The warranty for kingsdown is no good.They told us it was our fault but our old mattress was 25 years old and twice as good. It still looks great but it’s no good underneath.Sags to one side.
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Posted by Eric
from Waterbury, CT
on September 21, 2023
Bought this in 2017 when the company was still out of Westport, CT and had not been bought out yet. So maybe that's a good thing? Loved this mattress for the first five years. This last year, the canoes have deepened and my wife and I wake up with back …
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Posted by Lauren
from Islesboro, ME
on September 25, 2023
I wanted to love this mattress, but after 1.5 years with it we are finally getting rid of it. It’s like sleeping on a rubber band (another user said the same) there’s no support, my hips sink in (on side, back, and stomach) and at the same time it creates …
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Posted by Drew
from Denver, CO
on September 30, 2023
We purchase this mattress November of 2019. We spent alot of money on this, for us spending $3300 on just a mattress was unthinkable. My wife had back and hip surgery and we were trying to find something that was a good fit for both. We rotated the mattress per …
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Posted by D
from Ocala, FL
on October 13, 2023
This mattress and boxspring set is terrible. I am 6', 160 lbs. By the first year the mattress had sunk in and is completely uncomfortable. By the second year it's worse. We've had this bed about 2.5 years. When the bed is made you can see the depressions. There is …
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Posted by Robert
from Perris, CA
on October 14, 2023
I've submitted a claim on this mattress, but having issues getting simmons to honor wattanty. Also I've been in contact with sit & sleep To honor warranty, but having problems.
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Posted by Rachel M
from Portland, OR
on October 21, 2023
Don't buy this mattress, or any product from this company. I bought a very expensive hybrid mattress from this company. The sales rep talked a big game. It sagged within months, and the warranty doesn't honor anything below a 1 1/2" sag without pressure -- that's huge! Mine sags 3/4" …
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Posted by Frank
from Syracuse, NY
on October 22, 2023
I purchased my first Grand Palace king size mattress several years ago. It lasted just over a year and begin to lose support significantly. Began process of filing a warranty claim. After a few months the mattress was evaluated and found to meet replacement requirements. A (new?) mattress was eventually …
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Posted by Lin N
from Tampa, FL
on October 28, 2023
This inner springs have given way on both sides, causing much hip pain. Reason for replacing. Side sleeper, on king bed.
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Posted by Von
from Milbank, SD
on October 27, 2023
I bought the mattress in January 2009. It was the mattress that I liked the best in the furniture store that was within my budget. It barely made it to ten years before it got a permanent indentation in the middle. I put up with it that way for a …
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Posted by Kevin
from Bradenton, FL
on November 2, 2023
I rarely have guests and still bed 2 sunken bed 3ok. Bed 2 had been used maybe 100 days in 10 years. Sunken in. Bed 3 not bad. Used maybe 30 times. Beds 2 and 3 have been sunken in for at least 5 years. 1 way 240 lb. All …
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Posted by Rich
from Canal Winchester, OH
on November 4, 2023
After sleeping on it for a couple of hours, it sank down in middle making it extremely hard to get out of bed
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Posted by Brittany
from La Grange, KY
on November 13, 2023
This bed has not lasted, it is suppose to be firm but have divots on each side where we sleep. We rotate the mattress regularly and that did not help. I would not recommend
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Posted by Gene
from Fort Lauderdale, FL
on November 17, 2023
Not a bad mattress, however my 175 lb. (I'm 5'5") made it unusable in less then 5 years. My wife is 110 lb, and the same mattress still good for her. Conclusion: If you light, this mattress might work for you, for a heavier person, look somewhere else.
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Posted by Cathy
from Commerce Township, MI
on November 24, 2023
This bed felt wonderful when I first purchased it. But it quickly began to sink where I slept requiring me to change where I sleep on the bed. I bought this bed because it was a hybrid with a cushiony top and the traditional springs on the bottom. The support …
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Posted by Carol
on December 7, 2023
This mattress has been a disappointing costly purchase from the get-go. Within a brief time of sleeping at night, it sinks and does not support my back. I wake up sore. I would not recommend purchasing a mattress at Ethan Allen, due to the poor product quality at premium cost …
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Posted by Rebecca
from Mc Kees Rocks, PA
on December 7, 2023
I bought the Grand Legacy king size mattress from White Dove from Levins furniture. Had I known that their warranty came from White Dove and not backed by Levins, I would have never bought this mattress and spent over $2,000 on it. I have a spinal cord and rib injury …
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Posted by Ryan
from Moncton, NB
on December 11, 2023
My partner and I, 28 / 32 years of age, both under 200 lbs, bought a brand new Stearns and Foster mattress with box spring and frame, and it is giving us both serious back and hip pain. We struggle to get to sleep. We struggle to stay asleep. We …
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Posted by Lucy
on December 18, 2023
The mattress sinks in and does NOT return to its original form, This mattress was changed once and The same exact problem occurred with the replacement mattress of the same model. Customer service came out and said he could definitely see the indentation and that it was should not be …
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Posted by Jean
from Venice, FL
on January 4, 2024
This mattress lost its shape almost immediately. With the sinkholes it looks like it is a 30 year old mattress. Do not waste your money. They did replace the first one but now I have to make calls after using the second one for about a year. I don’t know …
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Posted by Greta
from Dallas, TX
on January 8, 2024
This bed has tons of motion transfer. My husband has restless leg syndrone and I can constantly feel him moving. Waking me up throughout the night. The first few nights of owning the bed it started dipping. I woke up with back and hip pain. The worst mattress I have …
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Posted by ANNA
from Centreville, VA
on January 11, 2024
Bought this mattress YEARS ago and our top layer started giving us issues 4 years after we bought it. It is now six years post purchase and we have been suffering for years with these dips! The top layer in ours was the softest. We thought this would be a …
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Posted by Shannon
on January 18, 2024
Paid a lot for this mattress and had it for less than a year now and it's sagging on one side where my boyfriend slept very occassionally and really feels like it's 10 years old already, and on the phone for hours trying to get any response which feels hopeless. …
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Posted by Susan
from Mission Viejo, CA
on February 1, 2024
This is actually my second mattress, I took the first one back thinking it was just a flaw but the second one did the same thing, very saggy and lumpy and I can hear the springs popping at night, thankfully the Mfg. warranty covered both, this time I am going …
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Posted by KEVIN
from Springfield, MA
on February 9, 2024
You now sink to the bottom of the mattress when u lay on it.
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Posted by Robert
from Signal Mountain, TN
on February 13, 2024
The Purple brand has been a huge disappointment in the long run. My wife and I extensively tested several brands at the store and Purple seemed to edge out Tempur-pedic in terms of comfort and price. The bed was great for the first 6 months or so also. I compared …
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Posted by Chad
on February 28, 2024
feels like your sleeping in a pocket and over time has gotten worse reached out to customer service they asked for pictures etc etc.. provided all information they come back and said that my foundation was poor and the mattress would not be covered they clearly just dont warranty and …
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Posted by Irene
from Lansing, MI
on February 28, 2024
Only 2.5 yrs old. Absolutely terrible. Wanted a very firm mattress. Significant indentations from body, like sleeping in a ditch with a mountain in the middle. Impossible to roll over or adjust position. Only mattress I have ever seen where product care instructions says to expect a 1.5 depression from …
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Posted by Rachel
from Severn, MD
on March 4, 2024
We loved this bed the first 2 years. After a few years, the foam top deteriorated, left body imprints, and no longer supported us.
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Posted by Rose
from Chandler, AZ
on March 28, 2024
This mattress has been the biggest mistake I’ve ever made on a purchase. At $7000 I expected it to be the best. It is lumpy. It is hard. There’s no getting comfortable. The tufting is so profound that I feel them digging into my body all night. I wake up …
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Posted by C. P
from Brooklyn, NY
on April 15, 2024
Be aware with this brand and mattresses that do not flip [meaning they are only intended to be used one side]. The mattress collapses / drops where your body lies - up too one inch. Meaning if you want support - this is not the right mattress for you. Very …
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Posted by Brad S
from Orange Park, FL
on May 13, 2024
One month after purchase I contacted Symbol because my mattress was sunken and it clearly states on their website that sinking is covered but they denied my claim bc they said it had to be sunken by 2.5 inches or more. This has been the most uncomfortable breed I’ve ever …
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Posted by De
from Wells, ME
on May 18, 2024
After about a year of owning an Ethan Allen mattress they replaced our mattress because of the indentations. We have had the second mattress a bit longer than a year and it’s just as bad as the first mattress. The indentations are so bad that my hip hurts when I …
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Posted by Ralph
from Richmond, VA
on May 28, 2024
Our previous mattress had lasted 35 years with no sinking places, and the mattress had always been comfortable. But my wife and I thought it was time for a new one. Unfortunately they don't make mattresses like they used to, but we found one at Original Mattress Factory that seemed …
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