fraudbuster

After only 3 months our new serta mattress began to sag under us. the resulting hump in the middle can be seen 50ft away! Serta "inspector" comes out to inspect, but instead of using a straight edge level to measure the sag, he lays a string over the hump and finds no defect. I could lay a string over my dog and by serta"s standards he's not there. If you see the string come out, you know you're not going to get justice!

See more ratings and reviews of this mattress »
Pros:
    User also said: none
    Cons:
    • Surface Integrity
    • Warranty Claims
    User also said: big hump in middle, sides sag. You will never get a warrentee honered by serta.
    Was this helpful? 
    Helpfulness (+6)

    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Very poor Value

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated