Buyer Beware

This mattress performed for approximately a year but now has significant sagging when we attempt to sleep. When we are out of the bed the sag measures 1.1 inches so Simmons will not warrant it. We both now have significant back and neck pain to the point we are going to eat the cost and buy a different brand from Costco. Costco will refund money if the customer is unhappy for any reason so we feel safer purchasing from them than a mattress store.

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Cons:
  • Overall Support
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Much better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,500

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Just right