SAGS

We have owned this King size mattress for about 9 months. We were happy with the mattress until it started to sag on both edges. We feel like we're going to roll out of bed. We call Jamestown Mattress and someone came out and looked at the mattress. No one called or came out again until we called a month later. Soneone came out again. Took pictures. Again nothing. We contacted the owner. He didn't seem to care of our needs or problem. He is insisting that it doesn't meet factory issues.

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Cons:
  • Overall Durability
  • Surface Integrity
  • Overall Value
  • Warranty Terms
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft