Sleeping on a Hill

I bought this mattress just under a year ago. It was on sale because they just got the "new line" in so it was only 800.00 before taxes (its normally over 1000.00). I laid on every bed in the store as I need FIRM support. I told the guy I had back issues and needed a bed that was good for back support. He suggested that one and It FELT SO GOOD. Well half a year later the box spring broke and now there is just nothing left to this bed it is FLAT I am talking so flat (except in the middle) that we can't even keep a sheet on it. There are giant craters on all four corners of the bed. its lumpy and there is no back support at all. I am in more pain now than I was before and would much rather sleep on the floor. my bed looks like this ^ that is what I am trying to sleep on! I don't know how you sleep on a mattress that looks like ^. I would not recommend this to anyone. I am actually contacting the store tomorrow to see If i can get a new one under the warranty but I will not accept the same type of mattress!

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    User also said: Super comfortable at the store....
    • Long-Term Comfort
    • Long-Term Support
    • Surface Integrity
    • Warranty Terms
    User also said: Doesn't stay comfotable more than half a year.
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Very Poor Pressure Relief

    Sleep Quality

    User rated this bed:
    Much worse Sleep
    Previous mattress was:
    Don't know or not sure

    Stays "Cool"

    User rated this bed:
    Fair "Coolness"


    User rated this bed:
    Very poor Value
    Price paid (approximate):
    $900 (Queen) Size

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    Just right