Support Collapses Quickly

We bought this mattress set back in 2008 when it first came out. We had looked through several stores before buying, and finally decided on this one. For $1800 and with a 15 year warranty we thought we were choosing well. We were wrong. We have had the set for 4 years and we have no support left in it. There are 2 indentations where my husband and I sleep. (We are not heavy people.) The bed has no bounce back. After it is slept on for a few months, it keeps permanent impressions. We are going through the warranty process right now, and are hoping all goes well.

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Pros:
  • Initial Comfort
  • Soft Comfort
User also said: Initially very comfortable, soft, warm
Cons:
  • Long-Term Support
  • Surface Integrity
User also said: support is quickly lost, creates valleys where you sleep
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated