We purchased the Opulence 6' matress and base on 21st Nov...

We purchased the Opulence 6' matress and base on 21st November 2017 and after 6 months of sleeping the matress took our body shape leaving a raised up area in the middle finding difficulty turning to the middle of the bed. We made a complaint to our supplier resulting in a man from maker checking the mattress with instruments. He found the mattress faulty and recomended replacement. A new Mattress was supplied and we now find the new Mattress is behaveing the same very annoying after spending so much money for a comfortable sleep. Our supplier has since gone out of business so where do we go from here.? Perhaps a more harder Mattress is the answer we had picked the middle one, Our supplier was, Hickey Furniture & Flooring Ltd. Tullow, Co. Carlow. Ireland. Thank You awaiting your reply, Matt O'Brien, Edward St. Baltinglas. Co. Wicklow. Ireland. Eircode W91C4A8. phone 0596481131 - 0877495394

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Cons:
  • Product Quality
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,400

Warranty Service

User rated this bed:
Good Warranty Service

Softness Level

User rated this bed:
Much too soft