"Sagging Wang"

My husband and I purchased this matress/boxspring set in our local serta store after carefully trying it out. It felt wonderful in the store.....firm yet conforming to your body then once you got up it went back into place. It seemed perfect, however, after about 2 weeks one of the corners swagged so bad that you would roll off the bed. They did replace the bed with a new one and it seemed to be much better but after 7 months of this new one there is much more sagging on both sides and much more than the 1 1/2 inches they allow. This bed will not last 20 years...my husband and I wake up with horrible back pain and we paid a fortune for it. I don't have any complaints about the store we purchased this from but more think that the Serta company needs to redesign the mattress.

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Pros:
  • Conforming
  • Firm Support
  • Initial Comfort
User also said: felt wonderful in the showroom
Cons:
  • Edge Support
  • Long-Term Comfort
  • Long-Term Support
  • Surface Integrity
User also said: sags over time, comfort deteriorates as well.....feels like sleeping in a wood cradle.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated