4.5 yr old with deep sleet indentations

In the process of filing a warranty issue with Mattress Firm. As only 4.5 yrs old with a 30 year warranty. the sleep area indentions are 1 3/4 to 2 inches deep very noticable, looks like waves on the ocean. Warranty allows for a maximum of 1.5 inches. WIll report further as the warranty process progresses. Very disappointed as I bought the best available Beauty Rest Black king set at the time 8/12

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Cons:
  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$2,300

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right