Mattress sags and loses support after 2-3 months

I was so excited to bring this mattress home and use it. After 2 - 3 months, it lost it's support and I woke up with more back pain than I went to sleep with! The seller replaced it without any difficulty, HOWEVER- it did the same thing after 2 months! Where I sleep is like a deep depression, and to get to the other side of the bed is like rolling uphill 2 inches! I am so disappointed, especially since I paid $2,600.00 for this mattress. The retailer is replacing it again this week, but I am not hopeful that the issues will not reoccur.

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Pros:
  • Return Policy
Cons:
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Fair Value
Price paid (approximate):
$2,600

Warranty Service

User rated this bed:
Good Warranty Service

Softness Level

User rated this bed:
Just right