Sad Mattress

The saddest part is that when I contacted the dealer, they have no control over the mattress warranty. You have to deal with a third party. The third party sends a package that requires the consumer to take a photo of the mattress, put a string across the mattress and show that the sagging is more than 3 inches. Also, I learned in the paperwork, that a king size bed is suddenly required to have support feet on the floor down the middle of the bed, or the warranty is no good. It seems like if that was a requirement, the dealer should have made that known before I spent $1500 for the set.

See more ratings and reviews of this mattress »
Pros:
  • Edge Support
  • Initial Comfort
Cons:
  • Overall Durability
  • Motion Isolation
  • Pressure Relief
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Claims
Was this helpful? 
Helpfulness (+1)

Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right