Like 2 Cots Side-by-side

Within 2 years body depressions formed on either side, with a firm hump in the middle. When one of us is gone the other "hikes the hump" for better sleep. Yes we rotate the mattress, every month now. I contacted Serra for warranty information. They had a 3rd party, Mattress Marshalls, send a self-inspection kit. The "kit" was a string with a washer tied at either side to lay across the bed to measure depression depths. An unmade bed must sag 1.5" or greater to qualify. Ours only sagged 5/8". Sorry if this is boring but it's worth knowing. Every morning we wake up stiff. Never when I sleep at a hotel though.

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Cons:
  • Surface Integrity
  • Warranty Claims
User also said: longevity, warranty expectations
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Don't know or not sure

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$1,199

Warranty Service

User rated this bed:
Poor Warranty Service

Softness Level

User rated this bed:
N/A
Not Rated