Stays dented, mid is higher,shoulder and back pain is bad

We thought the mattress would give good cool support. The first couple weeks it did. The denting started roughly 2 weeks after purchase. We've rotated and switched sides roughly every 3 weeks. I'm in unbelievable pain in my shoulders every morning. And am having constant lower back issues. This is the single biggest waste of my money.matredd itself is

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Pros:
  • Temperature Control
User also said: Stays cool
Cons:
  • Overall Support
  • Surface Integrity
  • Overall Value
User also said: The denting from average body weight. The way each side tilts down and the middle is higher. Its SO
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$900

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right