The warranty is a trick. It’s a swayback!

We purchased the firmest mattress in the store with price not being a determinant. We loved it. Now three years later it’s a swayback horse. It’s like an old sponge just before you throw it out. The top and bottom are still firm but the centers and edges squish. We have to sleep on our sides back to back to have some sense of back support. The real “trick” is that the memory foam returns to flat negating the ability to make a warranty claim. The PR spew never hints at the “normal reduction in firmness” You know how 60,000 mile tires only make it to 30,000 miles because “it’s the local roads” well a really expensive mattress only makes 2 1/2 years.

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Cons:
  • Price
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Same Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$2,500

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft