the palisades queen is horrible

the bed after 13 -15 months started to go flat on one side I called customer service they send a tech and tech claims nothing wrong with the bed but it is defected suppose to have warranty but I guess they just don't want to fix my problem one of my daughters needs a bed and deftly will choose a Ashley product .

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Pros:
  • Adjustable Comfort
  • Overall Comfort
  • Dual Comfort
  • Edge Support
  • Initial Comfort
  • Natural Materials
  • Pressure Relief
  • Overall Support
Cons:
  • Overall Durability
  • Motion Isolation
  • Soft Comfort
  • Surface Integrity
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Good Back Support

Pressure Relief

User rated this bed:
Excellent Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too soft