$2000.00 Mistake. Hate myself for allowing this to happen

New mattress and awful in every way: hot, sags in the middle and the head so one feels as if they are sleeping with their head sloping downhill. Had to place towels under the mattress at the head to support it to get it level. Forms deep indentations shortly after going to bed, making it difficult to turn over and if turning too close to the edge, easy to roll out. Cannot imagine any living person who would be satisfied with this mess. Purchased from Mattress Firm - bunch of sales-person double speak. Kicking myself over and over for one of the most costly mistakes I have ever made.

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Cons:
  • Edge Support
  • Retailer Service
  • Surface Integrity
  • Temperature Control
  • Overall Value
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Latex

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$2,000

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft