The mattress almost immediately showed a softness on the ...

The mattress almost immediately showed a softness on the sides as if there was little to no support while sitting on it. Also, an indentation in the middle of the bed occurred after several weeks. It took no time at all for me to experience leg and back pain on arising in the morning. After complaining to the retailer, an independent investigator came out, measured the bed and readily found the indentation and proclaimed the bed was faulty and needed to be replaced. We did so with another type of bed which has turned out to be a good choice.

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Cons:
  • Back Support
  • Edge Support
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$3,999.99 (Queen) Size

Warranty Service

User rated this bed:
Excellent Warranty Service

Softness Level

User rated this bed:
Slightly too soft