Worst mattress

My husband purchased this bed when he was single, and I too thought this was the greatest bed ever when I would stay over. It is from the Hotel collection and cost over $5k. Now we are married, and I have severe neck, back and arm issues. I am 32, 5'10 and 150 lbs. I am extremely fit and not overweight, I have never broken a bone, and have no history of pain anywhere. I now see a chiropractor regularly. My husband has had worsening issues and sees a masseuse regularly. Before I met him, I slept on a futon regularly with no issues. Interestingly, when we travel- our issues go away. I've tried all kinds of pillows, temper pedic and otherwise, with no avail. Sleeping on anything else alleviates our issues. This bed flat out sags. We had the warranty inspector come out and measure the identations and they weren't yet deep enough for them to replace, which is completely ridiculous. String and weights used by the inspector are not human bodies. I got different measurements when I measured- of course they don't want to replace expensive mattresses. When my husband gets into bed, I literally roll towards him. He is 6'4 and 185 lbs. There is a massive indentation on his side and we can't cuddle or anything without immediately feeling pain on his side. We rotated the bed regularly and everything. I've resorted to sleeping in the couch because I hate this bed. I'm sure everyone on here wrote reviews 6 months- 1 year in, but this is after 5+ years. Who has the money to replace an aireloom mattress every five years?!? I'm not generally a review writer, but I woke up in tears this morning from pain, and my husband finally agreed to purchasing a different brand mattress.

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  • Overall Comfort
  • Overall Support
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Don't know or not sure

Stays "Cool"

User rated this bed:
Poor "Coolness"


User rated this bed:
Very poor Value
Price paid (approximate):
$6,000 (King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too soft