Stuck in the 3" Cave

Threee years ago I bought what I thought would be the best mattress for my back wrong. Two and on half years later the center of tghe matress caved in and when you stand it on its side to turn it all the insides fall to one side, turn it the other way the the same this happens. I contacted Serta they said that the mattress was definately "defective" and we don't make those any more because we have had so many problems, but can't help me because I can't find my original receipt. I know I will be searching thru all boxes for that receipt. Because this single mother of three has to have a decent bed to sleep on so I don't wake up in pain. I have to work. But if I don't find that receipt Serta will be leaving me out in the cold.

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Pros:
    User also said: None
    Cons:
    • Surface Integrity
    • Warranty Claims
    User also said: Not a good choice
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Very poor Value

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated