I hate this product.

Bought this mattress on sale. Thought it would be a good buy, being a Serta. I was wrong. Within 3 years we were experiencing poor sleep with a very mushy support system. We now are forced to roll to the middle when both of us are in the bed. We have faithfully rotated the mattress. The foam part bounces back well, so there are no impressions to claim on warranty. However, when you are laying on it there are several sunken areas. Overall a bad experience. Looking for a new mattress that does not have the name Serta on it.

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  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"


User rated this bed:
Poor Value
Price paid (approximate):

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Not Rated