Lord, we hate this mattress

We've had this mattress almost 4 years. It was fine for about 6 months, but then started sagging where we sleep. We submitted a warranty claim (you actually have to PAY for someone to come out and measure the indentions in your mattress to see if it qualifies. We were about a centimeter short of their defective standards, so now we had a crappy mattress and we're out 60 bucks for the visit). We could submit another claim, I'm sure it would qualify now, because the indentions are so bad you actually have to sit up to change sleeping positions, but the offer is for a discount on another YuMe and there is no way we'd take another one of these things.

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Pros:
  • Initial Comfort
Cons:
  • Overall Comfort
  • Overall Support
  • Surface Integrity
  • Warranty Terms
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Adjustable Air

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$2,900

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft