WARNING! Body Indention with no lower back support

When we first purchased the bed we were very happy with it. However, after 3 months we noticed that the bed started to conforms to our body shapes and did not support the lower back & hip region. I have Lupus & Fibromyalgia and the pain in unbearable. I have contacted Casper but there is nothing they can do to help since it is past the 100 day trial. I am going to attempt to take pictures of the indention in order to show Casper how the mattress has deteriorated over time. I am so disappointed with this purchase and I would not recommend Casper to anyone.

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Cons:
  • Pressure Relief
  • Surface Integrity
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Poor "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,100

Warranty Service

User rated this bed:
Fair Warranty Service

Softness Level

User rated this bed:
Slightly too soft