lumpy,sinking indentations 4th mattress in 5 months

Bought this mattress and after 1 week it was sagging by 2 inches. Returned and replaced with another and had to return again 1 month later. Once again returned 1 month later. Now having trouble with the Quality Mattress Outlet in Tucson AZ returning phone calls, coming to check the sagging. Took pictures and sagging over 2 1/2 inches. Went to the store today and now telling us that it is not covered by ANY warranty. Only the first one was. We are on our 4th mattress in 5 months and they don't care at all about the problems with this mattress. If mattress is returned again they want to charge $75 each time it is returned. The mattress has a 10 year warranty and would have loved to get even 1 week without it sagging!

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Cons:
  • Surface Integrity
  • Warranty Claims
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft