Gone bad after 2 years

We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military with a very demanding job and needs his rest at night. We should not be looking to purchase new mattresses so soon. Trump should not stand behind this poorly made product.

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Pros:
  • Initial Support
User also said: At first the mattress was awesome!! Best we had ever had.
Cons:
  • Product Quality
  • Surface Integrity
  • Warranty Claims
User also said: Sagging and severe body impressions. The springs make noise every time you sit on the bed.
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated