After Initial Problems, I'm Sleeping Like a Baby

Wow, what can I say, I ordered a headboard that I was told was adjustable full/queen, and a queen size mattress. When I found that the headboard wasn't adjustable, I swapped the queen for a full so it would fit the headboard (which was on backorder). When I finally received the headboard, I found that it was not adjustable, and it was not full size, but queen. I was so confused and aggravated. I had to get angry in order to get my problem resolved, and I don't like getting angry. I also don't like getting the run around, and that's exactly what I was getting. The mattress is fantastically firm, yet gives like I'm melting into it. The material that covers it is sort of picky and cheapish, but GW provided a cover that is hypoallergenic and waterproof to protect the fragile factory fabric. It was comfortable when I first got it, and it is even more comfortable now, probably because my body has grown accustomed to it. The price was okay, but I don't really feel that it was a great value. The mark up on these things is incredible! It should be selling for substantially less. The warranty is okay, and hope I never have to use it! It is well made overall, but I wish I could turn it over. The pillow top is on one side only, so that would be very uncomfortable. I am overall very happy with my purchase, and the resolution on my previously mentioned problems.

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Pros:
  • Overall Durability
  • Long-Term Comfort
  • Long-Term Support
  • Motion Isolation
  • Pressure Relief
  • Overall Support
  • Surface Integrity
  • Overall Value
Cons:
  • Flip-Ability
  • Issue Resolution
  • Retailer Service
  • Transparency
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Ratings from this Sleeper

Back Support

User rated this bed:
Excellent Back Support

Pressure Relief

User rated this bed:
Good Pressure Relief

Sleep Quality

User rated this bed:
Much better Sleep

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Just right